Installation PMP - Windows 2016 Core ?
Hi, Is there a way to start the install without GUI (in a silent mode / unattend file), in order to use PMP on a Windows Server Core edition ? Thanks.
Custom connection, FTP,TFPT,SFTP
Can i add a custom type of connection in PMP other than VNC,RDP,SSH,Telnet. I want to use FTP for example is there something like this in PMP?
Issue with RestFul API to update password
Hello, We are having issue to update an account password using the restful API. We don't have any issue retrieve the password on the other hand. We are getting an error where PMP is complaining that the JSON data was in the wrong format. C:\Users\administrator.RP\PycharmProjects\PMP\venv\Scripts\python.exe "C:/Users/administrator.RP/PycharmProjects/PMP/venv/Password Automation/update-password.py" { "operation":{ "Details":{ "NEWPASSWORD":"Test@12345$", "RESETTYPE":"REMOTE",
Moving resources to a new group
I am having a lot of difficulty assigning resources/accounts to a new group I created. The new group is dynamic and will collect all resources/accounts who's Customer field is "XYZ". I am trying to edit the Customer details on respective resource group and cannot find this field anywhere. How can I edit the Customer field on resources? PMP V9.9.0 Build 9901
Problem RDP Connection local account
Hi i am trying to start RDP connection from Password Manager to a windows machine that is not in a Domain and it is in a workgroup. so when i add the device in the resources and add local account then start rdp session it stuck in "Please wait while Connecting". but for the joined to domain devices it is ok and i can connect to RDP. any idea what i am doing wrong? also the version is 9.7 thanks for the help
RDP connection problem after upgrading to 10402
Hi guys, since upgrading from 9802 to 10402 i get an error when starting an RDP-Connection over the 'Connections' tab. Error Occurred ! An error when processing the request... Please create the Support Information File and send it to us so that we could resolve the issue. Support Information File can be created in the Product Support tab. When I go over the 'Resources' tab it works as usual. SSH connections aren't affected from the issue. Server OS: W2012R2 Any ideas? Kind regards
Redirect the mail webpage from http:// to https://<>:port
Hi,, I would like to configure the web server to redirect incoming requests from http://<site> to https://<site>:port.. Being an IIS admin I have no idea on how to do this with Tomcat.. Can you pls reply with the method to do so.. Many Thanks GaryS
Auto Logon Problem
We have Password Manager Pro 6.7.0 and we have problems with the auto logon feature on HTML5 capable browsers. I've tried it both on Chrome and Chrome Frame installed Internet Explorer. When I try to auto logon to a windows server a new window appears and it says "please wait while connecting". After a few seconds the window disappears on both browsers. I've also checked with "Troubleshoot Auto Logon Issues" link on the home page and saw that I can access to the RDP gateway successfully.
Plugins for Webbrowsers (Icon disapear after Login)
Hi dear Manageengine Support We have some issues with the Plugins in the Browser Firefox and Chrome: The Plugin is installed and on a Website with user and password request, the Icon is there. After login in the Plugin to our "new PMP Instance" we see all the Ressources and Accounts in the Plugin, thats fine. So we click F5 and after the refresh the icon on the on the user and password promt is away. This happens on multiple browsers on multiple PCs/Laptops, fresh installed plugin, browser cache
Do not close Browser-Plugin imitatively
Hi dear Manageengine Team When you have to copy a username and password from the browser plugin, the plugin always close after the first action (like paste the username in the field). then you have to scroll / search again for the account to copy the password. Sometime its ease because you can search for the username, but sometime there are to much results with this username or it was in the personal tab where the search for usernames is not working. My idea is: - Give us the possibility to keep
Plugin for Internet Explorer (Server Not Reachable)
Hi dear Manageengine Support We have some Users with Internet Explorer in use. After installing the plugin and rebooting the client, the plugin is available in the Browser. But after entering the correct URL and Port we have the error: "Server Not Reachable. Verify entered details". A click on the shown link, proves that the details were correct. Certificate (from GoDaddy) is valid and trusted the whole chain, the intermediate and root is installed in User-store and in Computer-store. We also have
Resizing of the remote desktop
When opening the remote view via PMP in a small browser window and afterwards extend it, the window of the remote desktop is not extended/resized. Commen I experiencing this when a Chrome based browser is placing the download status in the footer of the window and I start a remote view. After removing the footer with the download status the remove view to the asset keeps in that initial size.
dynamic resource group configuration
Hi, We need to keep passwords of retired resources in the password manager because if we restore an old virtual server we need the password for that system. Therefor we have a custom resource field added to the accounts named called "archived" and it contains a date when the resource is archived. It would be nice if I could separate active and archived accounts by select something like "is empty" or "not empty" but that is not an option. How can i separate the archived and active accounts based
Forgot Password link generates email with the hostname instead of a valid URL with the service name.
As above. When clicking on the 'Forgot Password?' link, an email is sent to the requester, which looks similar to the below: https://[hostname]:443/login/ForgotGAuthPassword.jsp?TYPE=GAuth&KEY=[...] This results in the name mismatch with the certificate flagged up by the web browser when navigating to the above link. How can we change the [hostname] bit in the link above to represent the actual name of our PMP service, more like: https://password.ab.cd.ef:443/login/ForgotGAuthPassword.jsp?TYPE=GAuth&KEY=[...]?
Cannot find setting to enable browser plugin category.
I am testing the browser plugin. When I attempt to save a web password I get an error that says "The "Web Accounts" category has been disabled for you by your administrator. I am an admin of the system. Where is this set so I can enable creation of web accounts through the browser plugin?
file transfer in ssh session for PMP
It's possible to do a file transfer in PMP during the ssh session? Like in RDP session.
HOW DO I PERFORM PERIODIC PASSWORD RESET IN A MULTI DOMAIN ENVIRONMENT
We have 6 domains that have complete trust between them and I am able to sync resources into PMP but unable to successfully reset passwords in the domains except the domain that has PMP application server. PMP Support hasn't been able to help so far. Any ideas on how to resolve this? Thanks.
across domain ports
Hello We have more than one domain. We have the product installed in one domain and need to reset passwords in another domain. We want to use agentless setup. How can I find out what ports need to be open and in what direction to get the product working.
SSH Out of Order Keystrokes
Are we the only ones who find SSH virtually unusable due to garbled keystrokes? There is a big bug or design failure which causes keystrokes to be recognized out of order. We could deal with the painfully slow response time if it buffered properly however typing is impossible unless you wait for each key to appear on screen. You can paste words in without error however typing directly will not work if you type ahead of the characters being displayed. When this can take one or two seconds it's just
firewall on PMP servers
Hi! I have PMP HA: 1. Win server 2012 - Primary PMP 2. Win server MSSQL DB - Primary DB 3. Win server 2012 - Secondary PMP 4. Win server MSSQL DB - Secondary DB I want to turn on windows firewall, can you tell me ports that are using by this components.
Disabled Resources
What is the criteria for the "Disabled Resources" Group. How do resources become part of that group?
Running a post password change script
I have kiosk type devices where I need to change the password, but then set it up to auto-login with the new password. I can do this if I can run a post script to set the password for auto-login. Is this possible?
Add checkbox as additional resource field.
Hi team, In PMP we only have the ability to add character/list, numeric, password, date and file fields. Want to create additional field with the type checkbox. We must also be able to use it with the filter(s) to include or exclude the resource in the dynamic group. Looking forward to see this in the product as an enhancement. Regards, ilias.
PMP Ldap server resource expected behavior?
I have added a LDAP Server, I thought it would open an active directory Users console but when i click in the resources it does nothing. Which is the expected Behavior?
User that have no access to PMP in the last 60 days report
Dear all, I need to create a custom user report in PMP that show all users that have not access to the PMP in the last 60 days. Could someone help me please? Thanks in advance for your help Best Regards Flavio
Password Manager Pro new build 10402
Hi, Password Manager Pro 10402 has been released and is now available for download. We have come up with an important security enhancement in this build. Please see our Release Notes for detailed information. How to Upgrade to Build 10402? If you are an existing customer of Password Manager Pro, download the upgrade pack from the following page: https://www.manageengine.com/products/passwordmanagerpro/upgradepack.html IMPORTANT NOTE: Please save a copy of the entire Password Manager Pro installation
Creating password inventory report for a given date for auditing
Hi, I'm trying to create a password inventory report based on a given date, showing all user permissions to shared accounts (readonly, readwrite, owned, complete). This seems to be possible by creating custom query reports using audit tables, but it looks like it will require a fairly complex query. Has anyone created similar reports or have examples that can help me start? Thanks!
RDP dose not work over nat
I installed Manage engine password manager pro on a local server with private ip ssh & RDP work correctly in local network . some users want to connect to manage engine out site my office I have a mikrotik I added a destination nat that every one that want to connect my static ip over port 7272 ( pmp port ) will be connect to py pmp local server ip over port 7272 now over the internet my users can connect to pmp and ssh work correctly buy RDP dose not work how can I solve this problem ?
Run SQL queries against Postgres database
I would like to run the SQL queries defined in the default reports against the Postgres database on my PMP instance. I have Azure Data Studio with the Postgres extension installed. What details\credentials do I need to successfully connect? Thanks Gareth
personal password cannot be retrieved, but can be viewed in the UI
I'm running 10400 and have an issue copying a single password into the clipboard. I've tried to do this in both Firefox 71, and Chrome 79.0.3945.88 and I'm not running any addons in either browser. While I can click on the ***** to view the password and it displays correctly, when I click on the 'copy to clipboard' button, nothing happens. The entries above and below it in the UI work just fine. The only difference is that this password contains a single quote character.
Users with Mac unable to click Proceed
I have users who have Mac laptops who are unable to click proceed when trying retrieve a password. See attached screen shot. Happens in Chrome and Safari. Has anyone seen this?
PMP server migration from 2008 server to 2019 server with DB migration
Hi all , We are in planning of this migration ,can you advise the way to migrate db from MySQL to MSSQL in new server.
Changer ports primary secondary servers
I have changed the default port from 7272 to 443. The primary server works fine, but the secondary one, the high availability, does not work. I have created a new HAPack.zip and extracted in the secondary PMP folder, but that does not work. How can I solve this issue? Thanks in advance.
Password Manager Pro new build 10401
Hi, Password Manager Pro 10401 has been released and is now available for download. This build comes with a few enhancements such as "Remote file transfer to Linux machines and new APis for sharing resource and account to user. We have also fixed the bugs reported in the earlier version. Please see our Release Notes to learn in detail about the enhancements included in this upgrade pack (build 10401). How to Upgrade to Build 10401? If you are an existing customer of Password Manager Pro,
RDP not working for stored WindowsDomain Users
Greetings, we are implementing Password Manager Pro in our organization and we want to deploy these solution giving the opportunity to logon into the Windows Server machines to our outsourcers, without knowing the domain users’ password. To accomplish this, we created a domain user for that purpose and it is able to log by RDP from my PC to our servers. After that test, I created a WindowsDomain user account on PassowrdManager Pro and I grant them the ability to use it. When I choose the resource
Change Primary server name/IP
Hello Friends, I want ot change in PMP the Primary server name, from a) hostname to hostname.domain or b) hostname to IP How can perform this task? Best Regards.
Password Change Failed
Hi, the password reset process failed for one of my resources , and the reason for it in audit tab is "timeout trying using agent" . for your information this resource has cpu utilization over 90% and ssh is so slow. I'm wondering if there is a way to change the time of resetting password so password manager waits more for finishing the process of changing password after each check in . I'd appreciate your help. Thanks in Advance, Fateme
Use RESTful API with PMP Organizations (PMP MSP)
Hi, Is it possible to use restful APIs with PMP Organizations (in PMP MSP Enterprise) ? For example: Create a resource on an organization with restful API. Thanks, Best Regards, Quentin
Save the selected number of "Showing" in the Search
Hi dear PMP Team It would be great if the selected number of items (25 / 50 / 75 / 100) on the search would be saved. Example: If you search for something and you increase the results to 50, then you search again for something (now or later) it fail back to 25 again. But it would be great to stay on the last selected (like on the Resource Groups etc.). Thanks and kind regards, Oli
PMP Service Stopped
Hello, I'm having trouble where the PMP server keeps crashing/stopping. Event viewer shows the following errors: The Password Manager Pro service terminated with the following service-specific error: %%4294967295 And Also The description for Event ID 0 from source PostgreSQL cannot be found. Either the component that raises this event is not installed on your local computer or the installation is corrupted. You can install or repair the component on the local computer. Everything was working fine
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