Password Manager Pro - Security Hotfix Release - 10406
Hi, Password Manager Pro 10406 has been released and is now available for download. This release comes with an important and most awaited security fix. For more details, please see our Release Notes. How to Upgrade to Build 10406? If you are an existing customer of Password Manager Pro, download the upgrade pack from the following page https://www.manageengine.com/products/passwordmanagerpro/upgradepack.html IMPORTANT NOTE: Please save a copy of the entire Password Manager Pro installation folder
PMP (Premium Edition) 10.4.0 - Windows server 2016 - Machine is shutting down
Hi, i faced a problem with an unknown shutting down on my PM server wrapper.log : STATUS | wrapper | 2020/05/17 06:19:19 | Machine is shutting down. INFO | jvm 1 | 2020/05/17 06:19:21 | System going to Shutdown --- received process interrupt INFO | jvm 1 | 2020/05/17 06:19:21 | Shutting down the JVM now! INFO | jvm 1 | 2020/05/17 06:19:21 | Stopping Services [02:00:34:029]|[05-17-2020]|[com.adventnet.taskengine.backup.DbBackupTask]|[INFO]|[133]: Exiting doCleanup(props) :: {backup.failure.policy=5,
Unlocking accounts using PMP
Hi I am looking at an option for our test manager to manage all the test users we have and provide access to her testing team to obtain the passwords for the test users when required which i am happy can all be done in PMP. The problem area is when the account has been locked out, Is there a way that we can also give the ability to unlock accounts in PMP so that it can all be done in one place, otherwise they have to put a service desk request in to unlock the account or provide them access to another
notification on password use / retrieval
Hi, We have a pool of resources and share them to different users bij way of resource groups. So a resource can be used bij different users, one groep is de administrators with modify rights an other group is the application admins. They have read rights and the last group only has the right to use (rdp) the account. For the last group I configured email notification on the a resource group, it works but if someone else from a different resource group uses the account the mail is sent to. That was
Audit History Showing Wrong Computer Names
Hello, we are looking up the Password Retrieved history on a resource and notice that a lot of users PMP is registering the wrong PC name from where the login occurred. Sometimes it is a computer in different countries. What could be causing this?
When using the API to create a new resource, the Account password is incorrectly applied when it contains the '+' symbol.
When using the API to create a new resource, the new Account password is incorrectly applied when it contains the '+' (plus) symbol. Background: I am attempting to populate a large number of artefacts into our PMP solution. As you'd expect, some of the account's passwords have special characters. As I am running though the resources and adding them to the PMP Application I have found that whilst the API correctly creates the resource and it's associated account(s), the password has been applied
Agents
What is the difference between the WindowsAgent and the WindowsDomainAgent?
Path of SSL Certificate of Password Manager Pro
Hi team, I am working on jenkins integration in my test enviornment. After adding the plugin it says add SSL certificate of PMP server to jenkins keystore. Can you please share the path of ssl certificate we dont have CA signed cert. Its default one which is created at the time of installation.
Create account with a generated passworh through API.
Hi Guys We're trying to automate the account creating on different new devices (mostly with powershell so far). Now we're looking for a way to combine it directly with pmp. Is there a way to create an account with a generated password? (based on the default password policy or with a password policy by coice) This way we could automate the account creating in pmp and directly implement them in the target systems. The only thing I found is the account creating with a defined password: https://www.manageengine.com/products/passwordmanagerpro/help/restapi.html#addaccounts
Question about PasswordManager AMS Renewal
Hello, I have a question regarding the AMS renewal for the PasswordManager Pro perpetual license. If we have not renewed the AMS license for a few months and now we wish to continue the AMS on current licenses, do we need to fill the back-dated void on the AMS period? Or we can only renew the AMS license effective today? Regards, IJ
Sharing individual account within a resource allows user to access the other credentials in the resource
This is the scenario: You have a resource. Within this resource, you have 8 accounts (let's say it's google accounts, for example). The first account is for Richard and so, you share said account with the user Richard. Richard how somehow has access to all other accounts under the resource (even if you only shared with account and not the resource. Granted Richard cannot see the passwords, but if we're talking about auto-login (auto-fill, RDP connections, etc) he doesn't need to. Is this a bug? Are
I can't integrate the SSO with my AD
I'm having trouble integrating the SSO with the AD can't
Password Manager Pro - MFA Duo for user group
Hi, We are implementing MFA Duo support in PMP for our users. I noticed that we are able to enable MFA for users individually by selecting them. Is there any feature that will allow us to enable MFA for user groups in a bulk instead of users separately? This will eradicate the problem of enabling MFA for new user in PMP. By adding users to a particular AD group, it will sync with PMP and PMP can enable MFA for the user group. Regards, Khirthana
Auto logon Remote Desktop Gateway Port same as Server port
Is there a possibility to configure PMP to use the same port (443/tcp) as for the server port (443/tcp)? I tried it via the PMP Server Configuration, but after that I was able to connect to PMP but not able to set up a connection. We want to have the ability to access PMP and set up connection using the same port. In our case we want to use a proxy to serve PMP through, but it doesnt support multiple ports.
Password Manager Pro new build 10404
Hi, Password Manager Pro 10404 has been released and is now available for download. We have upgraded our security framework with this release. Please see our Release Notes for detailed information. How to Upgrade to Build 10404? If you are an existing customer of Password Manager Pro, download the upgrade pack from the following page: https://www.manageengine.com/products/passwordmanagerpro/upgradepack.html IMPORTANT NOTE: Please save a copy of the entire Password Manager Pro installation folder
Domain Service Account failing to Reset
I am trying to reset the service account password which is associated with few Services on a server. When i try reseting it : It throughs an error : Error occurred while changing domain password Trying to use Agent Mode : 1. Agent not installed in <Domain Controller > I have imported all the service account and Server from AD. also when i check prerequisite about RPC and WMI service is running .Net framwork and Visual Studio 2005 is also installed . Can someone higlight on the issue ?
PMP manage certificate for Desktop Central
Hi, it is possible to automate certificate deployment to Desktop Central through PMP? I think we can simply substitute the certificate and store file with PMP, but I'm not sure to what files must be changed. There is a documentation to manage with PMP all ME products? Regards, Andrea Del Bravo
REST API security consideration
Hi, I think it's a good practice that tokens should not appear in the URL, as this can be captured in (web, proxy) server logs, which makes them easily exploitable. Sensitive information must not be exposed through URL. Please make a change and force users to use the HTTP header to sent over the authtoken. Example (C#): request.AddHeader("AUTHTOKEN", AuthToken); IRestResponse response = client.Execute(request); Regards, Ilias. https://www.manageengine.com/products/passwordmanagerpro/help/restapi.html
Importing CSV files and columns
Hi there, New to PMP and just getting started by importing several CSV files with information. I have several csv files. All of them have a 'username' and 'password' field\column, and almost all of them have several more unique columns. I am able to import each CSV OK (I use 'Customize Account Attributes' to add in extra columns). I then use the 'Column chooser' button\option to modify the view of the resource so that I can see the correct columns for the resource. if I look at another resource,
REST API with client certificate
Hi all, Hope you're doing well these days. Question regarding the REST API of PMP, I am already familiar with the three API flavors in PMP. My question is if we could configure the REST API with client certificate for an API user in stead of auth token. If yes, how do we need to configure this to get it working? Regards, Ilias.
REST API PMP Managing Resource Groups
Hi, Do we have any REST API call to manage resource groups in PMP? We have API to create resource group but we don't have any API function to edit the groups. Regards, Khirthana
REST API manage Resource Groups
Is there REST API support for managing Resource Groups, in Password Manager Pro Enterprise? I don't see it in the documentation, but I think I found some requests for this posted a few years ago and responses about it being on a product road map back then. I hope the road map ended up happening. Thank you, Eric Kiersky
Question to all PMP users "Linux Typing Delay"
I have a question for all users using PMP to access a Linux. Is anyone else having a delay when typing in a Linux Terminal? When I use PMP for Windows I have no delay at all. There's a short delay that can really mess up something when typing alot. Just wondering if it's just me or if you did have this issue how did you fix it? Thank you
Remote Password Reset Linux
Dear Community, we would like configure the Remote Password Reset for Linux with a user and password stored in PasswortManager. What must we do, so we can choose the resource stored in Password manager. I can only find domains! What we do: - I go to groups - select the group for wich i would like to configure the Remote Password reset - Klick on "Bulk Configuration" -> "Configure Remote Password Reset" - Choose Linux on the left side - Choose "Enable remote login for account associated with" -> "other
Opening up ManageEngine's Secure Remote Access Toolkit to the World
Hi All, Due to the rapid outspread of COVID-19, Zoho Corporation (including all three brands: Zoho, ManageEngine, and WebNMS) has decided to switch its entire workforce to a remote work model. Until this global crisis has been brought under control, the majority of our 8,000+ employees residing in over 10 countries will be working from home. We're able to make this shift seamlessly only with the help of our Zoho suite of apps for remote collaboration, as well as the ManageEngine solutions for
SSH From Linux
Hello, If we install the Password Manager Pro MSP version on our Windows Server, i understand that we can use a browser to connect to a linux machine (great). What about people who are on Linux, with no GUI, is there a way for them to utilise this still and make a connection to another linux server? We currently use Ezeelogin as our bastion point so wondering if this would be a suitable replacement? Thanks
Use of load balanced RDS farm address for connections through pmp rdp gateway
Hey guys, we currently setup a new RDS Farm (RD Connection Broker, License Server and two RD Session Hosts all on Windows Server 2019 Standard) We use AD Authentication to let users from outside of our domain connect to specific ressources (computer accounts) through rdp gateway using pmp pro. We also record their work. Now we built a rds farm for those users. Users can use a defined .rdp file to successfully connect loadbalanced into the RDS farm -> the syntax in the .rdp file looks like this: loadbalanceinfo:s:tsv://MS
Installation PMP - Windows 2016 Core ?
Hi, Is there a way to start the install without GUI (in a silent mode / unattend file), in order to use PMP on a Windows Server Core edition ? Thanks.
Custom connection, FTP,TFPT,SFTP
Can i add a custom type of connection in PMP other than VNC,RDP,SSH,Telnet. I want to use FTP for example is there something like this in PMP?
Issue with RestFul API to update password
Hello, We are having issue to update an account password using the restful API. We don't have any issue retrieve the password on the other hand. We are getting an error where PMP is complaining that the JSON data was in the wrong format. C:\Users\administrator.RP\PycharmProjects\PMP\venv\Scripts\python.exe "C:/Users/administrator.RP/PycharmProjects/PMP/venv/Password Automation/update-password.py" { "operation":{ "Details":{ "NEWPASSWORD":"Test@12345$", "RESETTYPE":"REMOTE",
Moving resources to a new group
I am having a lot of difficulty assigning resources/accounts to a new group I created. The new group is dynamic and will collect all resources/accounts who's Customer field is "XYZ". I am trying to edit the Customer details on respective resource group and cannot find this field anywhere. How can I edit the Customer field on resources? PMP V9.9.0 Build 9901
Problem RDP Connection local account
Hi i am trying to start RDP connection from Password Manager to a windows machine that is not in a Domain and it is in a workgroup. so when i add the device in the resources and add local account then start rdp session it stuck in "Please wait while Connecting". but for the joined to domain devices it is ok and i can connect to RDP. any idea what i am doing wrong? also the version is 9.7 thanks for the help
RDP connection problem after upgrading to 10402
Hi guys, since upgrading from 9802 to 10402 i get an error when starting an RDP-Connection over the 'Connections' tab. Error Occurred ! An error when processing the request... Please create the Support Information File and send it to us so that we could resolve the issue. Support Information File can be created in the Product Support tab. When I go over the 'Resources' tab it works as usual. SSH connections aren't affected from the issue. Server OS: W2012R2 Any ideas? Kind regards
Redirect the mail webpage from http:// to https://<>:port
Hi,, I would like to configure the web server to redirect incoming requests from http://<site> to https://<site>:port.. Being an IIS admin I have no idea on how to do this with Tomcat.. Can you pls reply with the method to do so.. Many Thanks GaryS
Auto Logon Problem
We have Password Manager Pro 6.7.0 and we have problems with the auto logon feature on HTML5 capable browsers. I've tried it both on Chrome and Chrome Frame installed Internet Explorer. When I try to auto logon to a windows server a new window appears and it says "please wait while connecting". After a few seconds the window disappears on both browsers. I've also checked with "Troubleshoot Auto Logon Issues" link on the home page and saw that I can access to the RDP gateway successfully.
Plugins for Webbrowsers (Icon disapear after Login)
Hi dear Manageengine Support We have some issues with the Plugins in the Browser Firefox and Chrome: The Plugin is installed and on a Website with user and password request, the Icon is there. After login in the Plugin to our "new PMP Instance" we see all the Ressources and Accounts in the Plugin, thats fine. So we click F5 and after the refresh the icon on the on the user and password promt is away. This happens on multiple browsers on multiple PCs/Laptops, fresh installed plugin, browser cache
Do not close Browser-Plugin imitatively
Hi dear Manageengine Team When you have to copy a username and password from the browser plugin, the plugin always close after the first action (like paste the username in the field). then you have to scroll / search again for the account to copy the password. Sometime its ease because you can search for the username, but sometime there are to much results with this username or it was in the personal tab where the search for usernames is not working. My idea is: - Give us the possibility to keep
Plugin for Internet Explorer (Server Not Reachable)
Hi dear Manageengine Support We have some Users with Internet Explorer in use. After installing the plugin and rebooting the client, the plugin is available in the Browser. But after entering the correct URL and Port we have the error: "Server Not Reachable. Verify entered details". A click on the shown link, proves that the details were correct. Certificate (from GoDaddy) is valid and trusted the whole chain, the intermediate and root is installed in User-store and in Computer-store. We also have
Resizing of the remote desktop
When opening the remote view via PMP in a small browser window and afterwards extend it, the window of the remote desktop is not extended/resized. Commen I experiencing this when a Chrome based browser is placing the download status in the footer of the window and I start a remote view. After removing the footer with the download status the remove view to the asset keeps in that initial size.
dynamic resource group configuration
Hi, We need to keep passwords of retired resources in the password manager because if we restore an old virtual server we need the password for that system. Therefor we have a custom resource field added to the accounts named called "archived" and it contains a date when the resource is archived. It would be nice if I could separate active and archived accounts by select something like "is empty" or "not empty" but that is not an option. How can i separate the archived and active accounts based
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