Resource - What Group has Access?
We have groups and users are part of groups. When I get asked who has access to a resource, I cannot just click on a resource and know this information. 1. If I click the resource, it does not show what group the resource is associated with. 2. If I click Resource Actions > Share with Users/User Groups, it doesn't show that the resource is shared with any group. (Because its not shared) The only way I know what group the resource is associated with is by going to Groups > click the Associate
Can't edit possword policy
I can't edit the password policy "Offline Password File" This policy was used in the past to save offline passwords for which we don't have direct control of. Since we ran updates on our PMP system the policy seems to have changed. The policy rules now often conflict with the policy rules from which the passwords we are trying to save are derived and I don't appear to have the ability to edit the policy to relax the length and complexity rules.
Session Recording - Export
Hi All Just a quick question. Is it possible to export and playback recorded sessons in different environments? It's something that could be required for evidence on occasion. I can see the rdpv files in the storage directory and copy them out but I'm not sure what is required to play them back (my trusty VLC has failed me in this occasion). Has anyone experience with this? Cheers! Eoin
Allow using stored accounts in PMP for scheduling the Azure AD user import
Hi all, Please add the ability to pick an account stored in PMP for the Azure AD import function (the same as under Active Directory). Currently the account used for this import is automatically managed by PMP (and thus changes the password frequently). This breaks the import function, since we have to manually fill in the credentials for importing from Azure AD. I would expect a drop-down to pick the resource and account from PMP, the same as with the Active Directory import option, instead of manually
Groups showing when not shared.
I have two accounts. One I use with full access the other I use as a simulated user. From the full access account, I can go to USERS > (Locate user) > Add User to Multiple Groups > Add the groups and I can pretty much move the user b/w groups and see the results immediately in a separate browser. I noticed, that suddenly I see two groups regardless what group the user account is placed in.I tried logging out and back in but now the user account always see these two groups that are not shared with
Password Manager Pro new build 11000
Hi, Password Manager Pro 11000 has been released and is now available for download. This release comes with numerous new features and enhancements with respect to Certificates and Keys. Please see our Release Notes to learn in detail about the enhancements included in this upgrade pack (build 11000). How to Upgrade to Build 11000? If you are an existing customer of Password Manager Pro, download the upgrade pack from the following page: https://www.manageengine.com/products/passwordmanagerpro/upgradepack.html
Sharing SSL Certificates with users
Hi Forum As I tried like in https://www.manageengine.com/products/passwordmanagerpro/help/sharing_certificates.html, I can not share Certificates with Users, only with Administrators. I tried always to share with a Usergroup and was wondering why the users doesn't have any "Certificate" view. In the link above I didn't found anything that the Certificates are only for administrators. But if I try to share with a single users, there are only administrators listed. How can I share Certificates with
Unable to Access Admin Section After Upgrade from 10.5 to 11
I can no longer access the ADMIN section in PMP after updating from 10.5 to v11. We can click on the section and it tries to load, but the page never loads.
Error after restore .
Hi, We were migrating our PMP server to new location. New PMP version is same as old. DB restore was successful, but when starting the PMP services I am getting below error in startup logs. "single db multiple server has been disabled so this server which is secondary will not be started" Hope you provide the solution.
Password Manager Pro API Access
Hi Team, I have been trying to setup Rest API access to retrieve password for specific set of user , by giving Rest api user as Password User rights. I had assigned few resources to this user and then tried mutiple script. In python, Powershell and Curl it does not work Curl : It gives following error . While Adding API user i have mentioned host name (FQDN and only host name) of System from which i am querying the server. curl -k -H "AUTHTOKEN:<<token>>" https://<Hostname>:<Port>/restapi/json/v1/resources
Password Manager Pro Agent Installation not Working
Hi Team, I am trying to install agent on the system which is in DMZ Environment. When i try to install the agent it does not give any error, but i could the error in Log file which is created in the Folder. Please find the below error: :::Thu Aug 27 04:56:37 2020:::Couldn't get registry value,Error: 2 :::Thu Aug 27 04:56:37 2020:::Couldn't get registry value,Error: 2 :::Thu Aug 27 04:56:37 2020::: Going to Authenticate this Agent I checked task manager no service is running from Password Manager
Running PMP as a windows Service Account
Should i be running PMP 11 with a service account? I cannot seem to get the system to ever come up after changing to it.
Free webinar: Leveraging user behavior analytics and machine learning algorithms in your PAM strategy
Hi all, Title: Leveraging user behavior analytics and machine learning algorithms in your PAM strategy Date: Thursday, September 3 Time: 10am GMT | 11am EDT | 2pm AEST Duration: 40 minutes Reserve your spot The growing number of security breaches and insider attacks involving privilege misuse calls for a more dynamic approach to how privileged access is managed and monitored in an enterprise. An effective privileged access management (PAM) program should deliver strict governance of administrative
Free webinar: Credential management best practices for business process automations
Hi All, Business efficiency is an endless pursuit for enterprises. Today, IT departments in many organizations rely heavily on automation to utilize available resources optimally, cut operational costs, and enhance overall productivity. As automation tools and platforms such as application programming interfaces (APIs), Internet of Things (IoT), and robotic process automation (RPA) bots continue to gain popularity among industries, the most prominent risk factor associated with automation is credential
Additional Languages translation
Hi! Is it possible to add new language to the PMP - we need change interface into Russian?
Autostart Password Manager Pro on CentOS 7 with systemd
I followed instructions on https://www.manageengine.com/products/passwordmanagerpro/help/installation.html#start-lin for Linux and it generated Sys-V start/stop script (/etc/init.d/pmp-service) but service is not automatically starting after CentOS 7 server is rebooted. Tried to enable the service via systemctl enable pmp-service but this fails with pmp-service.service is not a native service, redirecting to /sbin/chkconfig. Executing /sbin/chkconfig pmp-service on service pmp-service does not support
[Expert-led webinar] 4 key components critical to the future of PAM
Hi all, Privileged access management (PAM) has assumed a critical role in protecting the most valuable data assets within enterprises from theft, data loss, and unauthorized access. However, in order to keep pace with today's digital transformation and cater to agile working processes, organizations need to think beyond conventional PAM solutions, such as credential vaulting and shared account password management, and progress towards making PAM an integral part of their overall IT operations. To
Access Control
Hi, When trying to setup access control workflows for a resource group or individual device no matter what options I pick the "Save & Activate" button does nothing, it seems to be greyed out like it's waiting for a missing option. I've added 2 administrators as approvers, I don't want any excluded users, left the miscellaneous options as default (although I have tried changing some), and auto approval off. But no matter how many times I press save & activate nothing happens! The window doesn't
How User AD Import Works with Resource Group Access
We use AD import to import users into PMP on a schedule. When they are imported, they are given access to a resource group based on the AD group the user is in. (Example: Service Desk AD group gets access to Service Desk Resource Group) 1. If the user is removed from the AD group, the schedule runs and user is no longer in the AD group. Should the user remain in PMP and continue to have access to the Service Desk? I tested this and find that a user still has access to the group. 2. How do I remove
Password Manager Pro - Null Password Values
Hello, Recently I updated our instance of password manager pro to 10.5.0, I have noticed that when I add a new password it goes over to our high availability server but when I click show password the password is displayed as "null". However, all the old passwords before the upgrade are available to be viewed on the high availability server. Any ideas? -Thank you,
Description field and summary of resource
It would be nice if the Description field wasn't just a single line (i.e. multi-line) when editing. Trying to decipher what's written can be a pain sometimes. Also, if you could hover the mouse over the resource/account and after a period of time (e.g. 1-2 seconds) a summary would pop-up; this summary could be very similar to the 'Resource Information' you get when you view the resource via 'Resource Details Report'. Alternatively you could add the Information icon as you have done so with user
REST API - Account Resource - "Resource Description" and "DNS Name" fields - set to null?
I have created some "account" resources via the REST API and if I do not specify a value for "Resource Description" and "DNS Name" it auto populates these fields with: Resource Description ="Created by user via API ...." DNS Name = <exact same value specified as RESOURCE NAME> I have tried specifying "" (null) and " " (one blank space) in the input data but in both cases I receive the "default" value. "RESOURCEDESCRIPTION":"" "DNSNAME":" " Is there a way to make these fields blank - I do not
Cannot Export Passwords
We cannot export passwords when logged in as any account, including global admins. The options are disabled even though we followed the steps in the article Exporting Passwords for Secure Offline Access, updated PMP to the latest version, and tried with Chrome, FF, and IE. Any suggestions are appreciated.
Password Manager Pro New Setup issues
Setup Primary Server – ChangesDB. - Configure Replication – Installation of Secondary Server. This is First time login to both Primary and Secondary server so once its open the default screen on Primary Server We put admin /admin The URL loads for changing password but it does not show any options to change the password . As per logs we get the following error: Caused by: java.sql.BatchUpdateException: Cannot insert the value NULL into column 'ROLENAME', table 'PassTrix.dbo.Ptrx_UserSessions'; column
SQL HA Cluster Configuration Failing
Hi Team, We are facing issues while configuring the SQL HA. After running configurereplication.bat. The test went successful , but while configuring we are getting the following error : ERROR OCCURRED: Password validation failed. The password does not meet the operating system policy requirements because it is too short. InDetails : [12:10:03:026]|[07-09-2020]|[INFO]|[15]|[com.adventnet.passtrix.sqlserver.replication.SQLServerReplication]|[connectDBServer]: Slave database : PassTrix| [12:10:27:483]|[07-09-2020]|[INFO]|[24]|[com.adventnet.passtrix.sqlserver.replication.SQLServerReplication]|[createPublication]:
Reports Slow or Not Generating
I noticed some PMP reports, the XLS or PDF report will never generate. Sometimes after rebooting, they will, but other times I try to run a report and it just sits there working but never does anything. Other times the XLS report will generate but not the PDF report. We dont run reports like this often but we got asked for some reports and this was happening. I was able to reboot the server and get the reports but after awhile its back to the same thing. I can generate the report, but exporting it
How is PMP remote traffic works?
For example I wanted to use RDP function into my country server at Malaysia, but the PMP server is actually on Europe Is the PMP traffic going around like Client (Malaysia) --> PMP Server (Europe) --> Server (Malaysia)?
Exclude local account from periodic reset
Hi, I've setup a schedule to change the local passwords on a Windows device which is working OK however I need to exclude 1 of the accounts but can't seem to find a way to do it. Each of our Windows devices has a unique local user account (sophossauxxx where xxx is the hostname) that is used to auto-update our AV product. If I let PMP change that password then updates fail. Ideally, a wildcard exclude would be best, something like *sophos* Thanks
Password Manager Pro new build 10501
Hi, Password Manager Pro 10501 has been released and is now available for download. This release comes with an enhancement to the PostgreSQL server bundled with Password Manager Pro. Please see our Release Notes to learn in detail about the enhancements included in this upgrade pack (build 10501). How to Upgrade to Build 10501? If you are an existing customer of Password Manager Pro, download the upgrade pack from the following page: https://www.manageengine.com/products/passwordmanagerpro/upgradepack.html
How to do a remote reset of Cisco IOS Enable Secret?
Is it possible to configure PMP to do a remote reset of the enable secret on Cisco IOS based devices? All we have been able to achieve so far is to get it to verify one of the users secrets is in sync, we can't get it to reset that users secret or the enable users secret. The error we get is a timeout error.
Restarting Password Manager pro Services
How to restart PMP services remotely? Since I am working remotely due to the pandemic (VPNed to my PMP server) I can't see the services icon on the task bar, (which I was able to do when on site). Is there a way to restart the services remotely, I can't find a way to do it other than restart the server. Thanks.
Password Manager Pro new build 10500
Hi, Password Manager Pro 10500 has been released and is now available for download. There is an enhancement to the already available Access Control feature, along with a security fix. Please see our Release Notes to learn in detail about the enhancements included in this upgrade pack (build 10500). How to Upgrade to Build 10500? If you are an existing customer of Password Manager Pro, download the upgrade pack from the following page: https://www.manageengine.com/products/passwordmanagerpro/upgradepack.html
Bulk Moving User Accounts into Resource?
Hi everyone, I am working on a project to clean up my organization's PMP resources. I need to create new resources - with adequate naming and settings, and I understand that I can create new user accounts in that same process for these resources. However the issue there is that the history for these user accounts and their configuration will be reset. That's why my solution is to create new resources with a dummy user account and password, and then move the user accounts from older resources into
Chrome extension for Password Manager Plus brings up "Do you want to add..." dialog even if the site is already in the vault
So If I add a login to my personal vault in Password Manager Plus, then I use the chrome extension to navigate to that login page and sign me in, it signs me in OK, but then it brings up the dialog to ask me if I want to add the login to the vault again. Is there a way to stop that from happening?
Chrome extension won't allow me to add a new personal account to Password Manager Pro
Hi, Our organization recently implemented PMP across the corporation. I installed the Chrome extension, and when I login to a site in Chrome, PMP offers me the option to "add this account to Password Manager Pro", but it won't let me create a Personal account. When hovering over the "Personal" radio button, it says "Please upgrade to the version 9900 or above to save personal passwords". I'm not sure what version our corporation is on, but this seems like pretty basic functionality. Is this a
Importing Ressources
Hi, I would like to import multiple ressources from a CSV file. When I'm using "Import from file" option, the resources are not imported into the selected group and remain in the "all my passwords" group. Any idea on that issue ? Thanks
managing resource attachments
Hi, 1) Is there a way to add multiple attachments to a single resource? or, is the only option to add multiple file resource attributes? 2) Is there a way to delete an attachment from a resource? Thanks
Delete all resources
Does anyone know of a way to select all resources, in my case 12,000, and delete them from Password Manager Pro all at once? PMP only allows me to select a maximim of 100. Mark
Azure Sentinel Data Connector
Hi, Would like to see that PMP gets support for Azure Sentinel as a data connector. This can be helpful to get all events with Azure Sentinel allowing us to view dashboards to create and manipulate data to provide a comprehensive overview of all privileged accounts managed by PMP. Regards, Ilias
adding new / existing resources to groups via API
When creating users via the WUI, you can specify the 'group name' it belongs to. However, the API doesn't seem to have this option. It would also be nice for the output of resources returned form a PMP server via the API to show what group the resource belongs to.
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