Installation on Rocky9 linux
I've been trying to install PMP on Rocky 9.3 (with SELINUX enabled) but it does not work. 1) should it be installed as root ? under /root/ManageEngine/PMP/ ? Usually it's a bad idea to install under root but ok. You will have problems with permissions
Problem with API
I'm trying to use the API to enable/disable the RECORD_RDP_SESSIONS attribute for a user account. I've found that if I use the following; INPUT_DATA={"operation":{"Details":{"ACCOUNTNAME":"<acctname>","RECORD_RDP_SESSIONS":"true"}}} the setting correctly
Password Manager Pro + Linux Resource and sudo Passwords
Hi all, After adding the resource and account, how can I automate the sudo password after connecting from PMP ? Thank you.
Restore Backup Password Manage Rro
Good morning, Earlier we had troubles to log into PMP. That was solved but I would like to restore a backup. Its an .ezip file. Current version of running PMP is 9800, would like to restore to 11004 ( we have backups of that ) But when i run the restoreDB.bat
Password manager pro won't restart after certificate change
Hi, Our PMP primary instance wont start after a reboot of the system. We have ran into this problem after we changed the default certificate for a self signed certificate. We changed the cert via the web interface: admin > server settings. After we initially
Api to generate report users.
I request support in identifying the endpoint that returns a report similar to the inventory for user control.
HA configuration
I am unable to setup HA currently. I try to check the status after following the guide on web, it just turn out loading icon and not respond at all. Through the developer tools, i can see that it is loading a HighAvailability.ec file. And also it send
Logs for ssh password reset.
When I try to reset passwords from PMP for our procurve switches it just hangs. I assume there are some logs somewhere I can see where its getting stuck (I assume its probably the banner) so I can create a custom command set to make it work.
Is there a report that will identify what resources are shared with users directly?
We are trying to clean up our PMP and only share accounts with User Groups rather than individual users. Is there any report that can provide a list of resources that have been shared with any users? Thanks, Dave
API to generate account reports
I request support in identifying the endpoint that returns a report similar to the inventory for user control.
PMP does not start with java.lang.Exception
Hi PMP service does not start and when I check startup log there is just one line info java.lang.Exception: Exception during getConnection from pool Exception occurred during get connection from datasource what should I do?
Attention Required for Password Manager Pro Start-Up Failures
Dear Community Members, We have recently become aware of the start-up failures affecting users of Password Manager Pro builds prior to version 12000. This issue stems from certificate expiration problems for users beyond build 12000. The Start-Up error
Deletion of audit records/events and impact on database
We are planning to change the setting 'Purge Resource Audit Records' in Password Manager, currently this is set for multiple years (1000+ days) and are going the set it to 366 days (1 year) for both resource and user audit. Wat will be the impact on the
Password is not synchronized
Hello, I'm trying to add a local Password Manager Pro account. Instead of a password, she writes her login. After checking the password, the audit says “Password is not synchronized.” How can this problem be solved?
Skip to/fast forward to a position in an audit video
Hi, In PMP we have engineers that require RDP sessions open on resources for hours at a time. Auditing these is very hard if we have to sit through the whole recorded session. Is there a way to skip to/fast forward to a position in an audit video when playing back a recorded RDP session? Cheers, Richard.
Resources in More Than One Resource Group
Hello is there a report, or a way to create a report, that shows resources and all the resource groups that they are part of? We are basically looking for resources shared with multiple groups.
Resource password
How to hide resource password while sharing the resource to another users? appreciate your response
Does web site resources do auto logon
Hi, I have some application like for eg VMware vCenter server. I added it to the resources as vcenter recource type. I can open the url but it does not auto logon to my vsphere client. likewise i have many other website resources also with similar issue
Mail server configuration
While configuring the mail server (Microsoft office /Azure) into PMP do we need use the same email id/account (to send notifications to users through PMP) which has been used to make configurations in azure portal or we can use any account / mail id present
Resources & local Accounts sync with domain
Post discovering / adding Resources & the local accounts into password manager pro if the accounts or Resources get deleted / Removed from the active directory then also post sync the accounts/ Resources remain into PMP. Is there is any way that post
How Many Users does PMP Support?
I noticed our license says 100 ADMIN limit but how many standard users can PMP support?
Behavior of Import Users from Active Directory
Hello, we use AD groups and "Import Users from Active Directory" feature in PMP. AD users are imported into PMP, on a schedule, into groups who then have resources shared to that group. The issue we are having is that disabled and deleted users in AD
Imported AD users have "full name" as username preventing SAML from working.
I want to use SAML for PMP or at least test how this works for then other sites. We use WatchGuard Authpoint which lists PMP as supported and even has a guide for setup. All good with setup but on logging in I get "SAML Auth - SAML SSO Failed.". Checking
Password Expiry - automated email alert
I would like to know its possible to alert on passwords that should be rotated after lets say a 12 month period, i.e send an email to a owner of that account to change it
RDP CONNECTION ISSUES
Unable to connect through rdp console session. There is not much to see in log. When i click the rdp console session, it open a new tab then close immediately. Need some assistance here.
Cannot connect via RDP
Hi,
I'm having a Problem to connect to Windows Machines via Remote Desktop.
All I can see is a Pop-Up "Please wait while connecting", but it
instantly closes.
The Password Manager logs don't tell much except "serverout0.txt":
[10:45:47:196]|[11-17-2016]|[com.toremote.ah]|[WARNING]|[80]:
How to upload file in created resources via Restful API?
Hi everyone, We need upload files through PMP restful API in 'files' custom fields. Is this task possible? I did not found any related call in the API documentation, just create a new account with the file, but no in a customfield. I would appreciate
"Harmful content in the input!" message when using certain search strings
When we search for certain terms in PMP we receive a message: Harmful content in the input ! An error when processing the request.... Password Manager Pro has detected harmful contents in the data you have entered and hence cannot process the request. Please contact your administrator for more details. Do you know what this is and how can we add "safe" search terms to the list that this function is refering to? Thanks!
Integration pmp webcon rest api
Hello to everyone I try to integrate pmp witch webcon using rest api. In first step I try to get the resources owned and shared to a user. In pmp I create apiuser for exaple: user name: user1, host name: mypc.mydomain.com [place from I wat to ask pmp
PMP service stopping after start
Hello, I´ve rebooted Windows 2019 server with PMP (SQL Express version). After reboot, PMP service wont run, stopped immediatly after service start. I also checked logs. SQL server is working, DB is online and I am able to browse tables. I also checked
Service Fails to start after applying 12410
Please note that the issue described here is for PMP Pro installed on Ubuntu, not on Windows. We tried applying the latest minor update 12410 from 12400 and this is what we get when try to start the service: Jan 16 07:05:32 pmp-srv systemd[1]: Failed
Broken Captcha
Hello, We have a PMP server installed on an Ubuntu and when we try to access from a specific IP occurs an error message Access Denied. Captcha check failed. It requests captcha but the image is not shown, its broken. Can you help us to solve this? Thank
Password Manager Pro new build 12400
Hi, Password Manager Pro 12400 has been released and is now available for download. This release comes with an upgrade, bug fixes, and security fixes. For more details, please see our Release Notes of this upgrade pack (build 12400). How to Upgrade to
No module named 'ansible.module_utils.common.yaml'
Hi, I`m getting No module named 'ansible.module_utils.common.yaml' when running the passwordmanagerpro.py ansible plug in. Ubuntu 22.04 Python 3.10.12 Ansible 2.16.2 Any ideas on how to fix this?
Invalid data in the input!
Hi, I'm using Password Manager Pro version 12400 and when I try to edit a resource I get an error, see files attached. I made some tests, the default value of the field "Resource URL" is "null" and if I put a blank value I can save it.
Password Manager Pro TLS and cipher suite support / good practice
What current supported TLS versions and cipher suites for Password Manager Pro and what is the current recommended good practice for TLS and ciphers?
User checked-in the password, but password didnt reset !
Dears, For a specific Resource, i did "Configure Access Control", and in there i checked "Reset password after exclusive use (password checked-in by the user)." , i'm also pretty sure that i've correct values in "Configure Password Reset". I mean i've already provided a valid user to logon and use "su" to the root user for resetting password. Well, the flow is that a user requests for a password, the password manager approved, and then user check-out the password, and when he/she is done, the password
Migrating from Password Manager Pro, a secure password management solution to PAM360, a comprehensive privileged access security solution for enterprises.
Hi, As you all know, ManageEngine comprises complete and easy solutions for most of your complicated IT management problems. ManageEngine PAM360, released in October 2019, is one such solution to control, manage, and audit the entire life cycle of your
Import From Azure AD error
Getting an Azure AD "Error Occurred" pop-up when trying to import user groups or fetch groups. Has anyone experience this?
Request: Resource Permissions
I find it a bit odd that we are able to allow a role to create and delete a resource without admin but editing requires admin. I think this should not consume an admin license because it doesn't make much sense since this does not mirror the accounts
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