ManageEngine security advisory—Important security fix released for Password Manager Pro
Hi there, The security advisory addresses multiple SQL Injection vulnerabilities (CVE-2022-40300) identified in ManageEngine Password Manager Pro. Severity: High Given the severity of this issue, we strongly urge all customers to install the latest
Password Manager Pro 9.1.0 won't start.
Hello, We have installed a version 9.1.0 (build 9101) of Password Manager Pro in order to be able to re-import a database and upgrade with it on a new server. Unfortunately, after installation, the service remains in "start" and doesn't want to start
Captcha problems from one IP
Hello, I have a PMP server installed on an Ubuntu and when we try to access from a specific IP it requests captcha but the image is not shown, we would need to either prevent it from requesting it from that IP or make the captcha display correctly. If
Announcement: End of Support for NTLM Single Sign-on as an authentication method in Password Manager Pro
ManageEngine Password Manager Pro will no longer support Microsoft NTLM Single Sign-on (SSO) as an authentication method. This is an advance announcement that, from July 2022 onwards, the support for Microsoft NTLM SSO as an authentication method will
Notification/Alert on Resource Sharing
Is there a way to report or alert on when a resource is shared with users?
Importing users and groups from different domains.
Hello. In our organization we have migrated some time ago, from local domain (where i have full access and administrative rights) to cooperate domain .I want to switch our pmp from local domain to corporate. But the problem is that users are placed
SSH slowly when typing fast
Hi, I have a problem in SSH connections, when typing fast there is a delay and the characters appear random... they all appear, but something like random due to the delay. I have made several configurations that are listed in previous posts but the problem
What happens to AD deleted computers
Hi, Currently I have a group in AD that contains all the computers I want PMP to manage. The sync runs a couple of times a day so when new computers are built part of the process is to add them to the AD PMP group. But what happens when a computer is
API Requests in PMP
Hi, We are getting the below exception for our API requests: IAMSecurityException Error Code : URL_ROLLING_THROTTLES_LIMIT_EXCEEDED Is there a way to increase throttle limit? Regards, Khirthana
Unshared passwords query
Anyone know the script to show unshared passwords as i need to show certain fields so i cant use the premade "Unshared passwords" report.
Integrations with AWS Iam
I am wondering if there is any integration with Amazon web services. We are working on automating some IAM user's passwords resets and wanted the new passwords to automatically push to password manager pro. Is that possible?
Mail configuration
Does mail server need to be configured before ad user imported on Pam360 can login
PMP
control charts and process groups in PMP
Imported AD users have "full name" as username preventing SAML from working.
I want to use SAML for PMP or at least test how this works for then other sites. We use WatchGuard Authpoint which lists PMP as supported and even has a guide for setup. All good with setup but on logging in I get "SAML Auth - SAML SSO Failed.". Checking
CVE-2021-44228 Log4j
Hi dear Manageengine Support Team Does the PMP have the CVE-2021-44228? If yes, which version doe's fix this vulnerability? Thanks for your feedback Kind regards, Oli
PMP support multiple domains
Is there any way to get PMP to support multiple domains? We've built a trusted domain in our DMZ and would like to be able to manage all of the resources and accounts in PMP as well.
Question about upgrade process
I've been tasked with bringing our PMP installation up to date. We are currently running 10405, so I have a few upgrades to apply. When going to the download page I see there's an 'Upgrade Pack' link and a 'Direct Installation' link. Hovering the mouse
PMP SSL Certificates
Hi guys I'm trying to change the SSL certificate for the Password Manager Pro, so far all documentation I've found requires to create a new java keystore? is it not possible just to add my certificate to the current keystore and use that one? We have company issued certificates and i can't really choose to create and ask for signing of new certificates. All i can get is an already signed certificate and the CA cert. Obviously i won't get the signing password or key files. Thanks!
HA Config steps - Unclear
When configuring HA, per this article, https://www.manageengine.com/products/passwordmanagerpro/help/high-availability-pgsql.html: Stop Primary Server, if running Open a command prompt and navigate to <PMP_Primary_Installation_Folder>/bin directory Copy
ManageEngine security advisory—Important security fix released for Password Manager Pro
Hi there, The security advisory addresses an unauthenticated remote code execution vulnerability identified in ManageEngine Password Manager Pro. Severity: Critical CVE-2022-35405 Given the severity of this vulnerability, we strongly urge all customers
Document on how to set up automatic local administrator password updates on Windows servers.
We don't have LAPS implemented. I would like to have all our Windows member servers use a unique password for the "Administrator" account. I have over 1000 servers to do. Is there a document on how to do this or do I need to manually add each server
Take to ScreenShot
Hello, We use the Service Desk Plus application and change management. We have configured the PMP integration with Service Desk Plus. We access the servers through Service Desk Plus. but in some cases we need to take a screenshot and add it to the change
Upgrade Error
Hello, We are trying to update the 11300 to 12000 version. We are getting the following error, Anybody sees that problem? DB Version :: 9.5.21 (internal db) [INFO] : ERROR CODE : 100 [INFO] : ERROR IN : Pre install [INFO] :
extend exclusive access time
Hi All, exclusive access time I am new to PMP. I can't search the option to change the exclusive access time. The current exclusive access time is 480 minutes as shown above . How can I extend this to 1 day? My version is 8.4. Thanks in advance. An
Password Manager Pro new build 12100
Hi, Password Manager Pro 12100 has been released and is now available for download. It is a major release that includes a new feature, a set of enhancements, a behavior change, and a bug fix. We have discontinued the Password Manager Pro 32-bit installation,
MFA and HA server Issue
Hello, we have a PMP primary and HA server configuration. The HA server works fine, but only with "SAML Single Sign On" disabled. If we have "SAML Single Sign On" on and "Active Directory" off, this copies to the HA server and messes up the Multi-factor
API call to generate a password
Hello, What is the proper API call using curl to generate a password? curl -k -X GET -H "AUTHTOKEN:$TOKEN" -H "Content-Type: application/json" -d 'INPUT_DATA={"operation":{"Details":{"POLICY":"Strong"}}}' https://pmp.local:7272/restapi/json/v1/passwords/generate
Disable notification about the need to enable two-fa
hello, all users of the PHP service, when working through a web browser, see the alert "Two-Factor Authentication is not enabled yet! Turn it on to add an additional layer of security to Password Manager Pro." How do I turn it off?
Resources page only shows page loading animation
In my PMP server I have 2 local accounts who cannot view resources in the resources page and it keeps showing the page loading animation. If I go to "Groups" and select one of the group which has resources in it I'm able to see and view resources. I'm
ManageEngine_PasswordManager_Pro_11300_11301_to_12000
1 hour later... 1 hour later.. Don't know if I should just cancel the upgrade and revert back to backup. This is really terrible!
Use WindowsDomain account for Cisco or other SSH login
We use RADIUS to secure our Cisco devices. The RADIUS users are in AD. As long as RADIUS is running, the local admin user in Cisco IOS cannot be used via SSH. PMP won't let me link a WindowsDomain account to an IOS device (though it will allow this
Logs for ssh password reset.
When I try to reset passwords from PMP for our procurve switches it just hangs. I assume there are some logs somewhere I can see where its getting stuck (I assume its probably the banner) so I can create a custom command set to make it work.
Discovered resources not added
I am going through a 30 day evaluation of Password Manager Pro (on Linux), and I have imported 346 resources successfully from CSV. Now I'm discovering Linux resources in our server subnet, and I get an email showing 156 resources successfully discovered
Not receiving setup link in mailbox
Hello, I have the following issue: When I’m trying to log into PMP and, at the step for introducing the Microsoft Authenticator code, I want to click on “have trouble using MicrosoftAuthenticator?", next I introduce my username and email in a pop-up window,
Does Password Manager Pro support SCIM for user provisioning?
We are currently evaluating password vaulting solutions for our organization. Does Password Manager Pro support user provisioning via SCIM?
Error changing password for account of resource with type JunOS: no ssh command set
Hello, we encountered an issue were if a resource is configured as type "JunOS" then when a password change on an account is attempted it fails with the following error: Activity logs : This account does not have any SSH command sets. No issue when the
Is there a report that will identify what resources are shared with users directly?
We are trying to clean up our PMP and only share accounts with User Groups rather than individual users. Is there any report that can provide a list of resources that have been shared with any users? Thanks, Dave
ManageEngine security advisory—Important security fix released for ManageEngine Password Manager Pro
Hi there, This is to let you know that a critical security vulnerability issue was detected in Password Manager Pro, and it has now been fixed. What is the issue? CVE-2022-29081 affects customers of ManageEngine Password Manager Pro using version 10103
Disable SAML 2.0
I have been attempting to get SAML to work with Azure AD but now I am unable to login as the SAML is redirecting to the Azure AD signin but it is throwing an error and I am unable to logon using a local acount.
Password retrieval via API with MSP API account
Hi, I've a question. As of version 12000 you have added the following ability: It is now possible to move the RESTAPI users to the client, and the supported client organizations with complete access can manage resources and accounts. Are you also planning
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