Disable auto discovery
Hi, I have Opmanager installed and have discovered the devices I want but Opmanager keeps discovering new devices. How can I fix this?
Error in memory reporting
Hi, Opmanager installed but it is report high memory utilization while the server is using only 16% of the memory. How do I fix it to report actual values?
Reset Opmanager admin password
Hi I have been trying to log into our opmanager instance, but i have forgotten our admin password. Is it possible to reset this? Thanks Ammar
Test Monitor - The Monitor did not respond to the test request
Hi, While testing the WMI monitors, I am getting The Monitor did not respond to the test request Error. Please assist. Thanks, Vikas
Enterprise View
Hello Team, We are using the OP manager for network and server monitoring and set up the different Probe set for total coverage of network. I would like to know one info can we have any single pane of window where we can see all the probe devices let say if we have 5 prove in the environment then I don't want to login individually in the probe , there should be a single window where all probe devices can be seen. I am looking for a solution where I can show case a dashboard which will have all the
reverse service alarm
Hi all, Is there any chance that i can set an alarm for windows service when its gets to started state? thnx
OpManager Plus or OpManager(Standard/Professional) version
Hi All, Hope you doing fine. I'm just new in this community and also newbie on using this Network Monitoring Software(OpManager). and currently using a trial version. I just wanna ask if what is the difference between this software product OpManager Plus and OpManager(Standard/Professional) ? and also any recommendation which one should I use? Thank you in advance! and I really appreciate if you can help me to decide which one should I use. :) Best Regards, Jayvee
Unable to view the newly created category for servers
Hi, I have created a new category but i am unable to find them any where in OP manager. When i try to create a new Category with the same name, it shows that a category exists. Kindly advice.
Create custom heatmaps in OpManager
I currently have a couple of applications that have around 40-50 tcp monitors each and I would like to be able to consolidate that data into Heatmaps on our Dashboards. Is there any way possible of doing these type of specialty widgets in Opmanager? Thanks, Ken
Need to be able to delete Business Views in Bulk
Opmanager Version: 12.4.054 MQ SQL Dbase backend We currently have 200 business views and we now have to go into each one, do the Copy As, then go back to the Business View List, find the old one, delete it, then go back to the Business View List and find the Copy As one, then rename it and save it. Then rinse and repeat. That is awhole lot of clicking, scrolling and clicking and scrolling. Is there a way to bulk delete Business Views to speed up this process? TIA, Larry
plotting counterbasedgauge64 data.
hi all: We have a lot of equipment; but we are facing problems to gather data and plot graphs from oids that state are counterbasedgauge64. There is someway to convert or publish this kind of data ? Thanks a lot
Getting disk size usage of a device
Hi, Is it possible to see and monitor the Disk size usage of a device in OpManager? I mean the the total disk space, the used/free disk space and the equivalent percentage of them. Currently I can see there is an I/O disk usage for virtual devices (Kbps), but is that the only thing about disk we have? Also if there's such thing for disk size usage, is it accessible through getDeviceSummary API endpoint like Dials property, for disk I/O usage? Thanks
Email notification are not accurate
Dear Support we notice the email notification for device alram that we alreday set are not sending to user as expected. example 1: I got email attention notification when my device down but when the device back to normal no clear email notification has been sent. The issue not always happen sometime i got both notification the attention and clear. Example 2: Sometime i got clear eamil notification but the aatention notification i did not get.
Notification (Email) for ONLY disk/partition usage
Hi, I haven't been able to find a way to create a notification alert (email) to send alerts for ONLY partition/disk space. Seems it always chooses CPU and memory utilisation under thresholds and then I have to go into each device and untick it manually. Is it possible to do this in bulk as we have 100's of devices. Thanks Adrian
File size monitor - how to ?
Hi ALL! I need monitoring size of Windows Log Files (Security.evtx + System.evtx + Application.evtx) I created (and associated) 2 custom File Monitors and setup "File Path" field: a) C:\Windows\System32\winevt\Logs\Security.evtx b) %SystemRoot%\System32\Winevt\Logs\Security.evtx but when i tried test this Monitors i have error - File not found Why? How it works ??
cctv views running for extended periods. error "something went wrong while displaying the page" in OpManager 124062
Hi We have this problem in last version of chrome, edge, chromiun; in a equipment with win 10 Pro, 4 GB RAM Any Idea about this? Regards
Delete Older Files of a Certain Type
I know I can perform workflow actions on files based on age but the current workflow module doesn't allow me to specify any file attributes. If there is a folder with a mix of files, I may only want to compress or delete txt files or log files. There should be a way to specify the actual file name and type using wildcards. Examples: Delete files older then 7 days with the file extension txt and name "*" (wildcard) located in c:\logs Delete files older then 7 days with the file extension log and
cctv views running for extended periods. error "something went wrong while displaying the page" in Opmanager Plus 124062
Hi: I have this problem in a equipment attached to a TV. The equipment has Win 10 Pro with 4GB RAM and last version of chrome, chormiun and edge. We can reproduce the problem in every browser Any idea?
Opmanager 11.6 rename device
Hello, I'm new to opmanager 11.6. I can't find how to rename a device. If I edit details I can change many things but not the name of the device.
Alert if connection drops
Hello, I just added two synology devices with ssh auth to the inventory in opmanager version 11. I would like to know if there is a guide about alerts. I would like to be notified by mail if those devices lose network connectivity. Kindest Regards.
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Config Management - requirements
Hi ALL! I use OpManager 12.4 and i want start using Config Management :) Where i can find requirements of this feature for my cisco/mikrotik devices ??
FOLDER MONITOR
Hi, would like to seek your inputs please. How to setup a Folder Monitoring which would know that everyday there is a newly dumped filed. Thank you so much for your assistance!
Introducing Wi-Fi Analyzer for OpManager
Wi-Fi Analyzer for OpManager effectively monitors signal strength, channel graph, and channel interference of all the available Wi-Fi networks. The best part is that you can enjoy the smart Wi-Fi analyzer with absolutely no advertisements. The enhancement is supported on Android mobile and tablet devices. The benefits of this most sought-after feature are: Easy-to-read-and-understand graphs to know which of your Wi-Fi devices and Access Points are performing low, good and the best. Sysadmins can
apm integration with opmanager
i install apm in the same server of opmanager but after complete installation when i press on apm tab all i have opmanager refused to connect.
OPManager Plus APManager as ADon issue while restoring backup
OPManager build 124075 APM adon build 13850 Steps: 1. Backup data from both aplication OPM & APM adon 2. Backup hole directory "Manageengine" 3. Fresh installation of OPM 124075 and APM 13850adon. 4. Register application with license. 5. Execute restoreDB.bat for OPM ends with errors: [09-24-2019]|[14:43:14:203]|[FINE] : Restoring table UniqueKeyDefinition [09-24-2019]|[14:43:14:343]|[FINE] : Restoring table PKDefinition [09-24-2019]|[14:43:15:045]|[SEVERE] : jdbc.RestoreException: Error occurred
Getting Triggered Data
Hi, I am new in OpManager. I am monitoring the router and set the interface monitor (ex. ifInOctets, ifInUcastPkts ) I have set the threshold for this also to get the alerts. But I also want to get the alerts data when data is breached the threshold but can't find the rest api to get the alert's data.
"Retype Password" field
Hello guys. I'm evaluating OpManager and when I go to Discovery/Input//Credentials/SNMPv1/2, there is a filed named: Retype Password. What password should be placed in that field? Also the notice "Both passwords should have same values" confuse me! What kind of passwords we are talking about here? thanks
trial license expired need to update license file
Hello, my trial license is expired and login to web server is not available. How can i update the license file (i have new license file). Regards
Device dependency to two switches
Hi Community, i have vmware hosts that have network connections to two switches. We solved it this way for redundancy reasons. How can I configure the device dependencies here? Greetings johnyrecon
IPAM in OPmanager v12
Hello, Does IPAM exist as a plugin in OPmanager v12 ? If yes please share with us a reference for that. Thanks,
Version and license of op manager 11
Hello, I have inherited a situation where op manager version 11.0 is installed. I would like to know what version/build i have and what license do I have? I can login to http://localhost/apiclient/ember/index.jsp#/Home/Dashboard/dashboard.name.overview I would like to know where I can find the information. Kindest regards.
Event Log Monitor Formatting
Everything works great with the event log monitoring so far especially for monitoring domain-level changes such as security groups or GPO changes. Unfortunately, the formatting of the alert notification really needs some help. Is there a way to get good formatting out of an event log alert and email notification? We have historically used SCOM for event log monitoring and the email notification it sends is nicely formatted looking like the original event log entry that is easy to read: The email
How can I add Database Query Monitor
Hello every one. we are using Op Manager 12.4 I want to add a database query monitor. I want to run a query in SQL server database and generate alerts according to outputs. I don't find any place to add this monitor. Any one can help? I attached screenshot. Thanks.
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Auto-close SRs
Hi, Is there a way to configure OpMan/ServiceDesk Plus to so that certain alerts from OpMan auto-generate SRs in SD and close automatically?
Linux User Privilige
Dear support, Please send me require user privilege for Linux , SUSE, UBUNTU, ..etc to discover servers , we don’t recommend using root password Thanks, Hani Nasif Sr.Systems Engineer ManageEngine Golden Partner KSA
IPAM & SPM Add-on
I want to install for review IPAM & SPM Add-on (trial) for opmanager. where download?
NCM Plugin Fail Backup TFTP No route to host
Hello, I'm trying to configure backup with NCM during testing credential fail with this error copy startup-config tftp://<OPManager server IP>/2_ConfigFile.txt vrf default Trying to connect to tftp server...... TFTP put operation failed:No route to host the error is because in this switch vrf is not configured with default name but with "custom" name. where can I change it? Is it possible to have different "custom" name based on device?
Cannot add windows credential in opmanager installed on linux server
Hi, We have just purchased opmanager premium. I have set this up on a Linux Server. When I try and add a credential, there is no credential type for Windows. There is only snmp and telnet credential types. Am I able to add a Windows credential type to my Opmanager server running on Linux, or do I have to install Opmanager on a Windows server to be able to add a Windows credential. The Windows credential is available to add in Opmanager setup on a Windows server, but now in Opmanager setup on
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