Error While integrating OPManager with ServiceDesk Plus
Hi, when I want to integrate OPmanager with SDP error message shown as below: "Failed to update ServiceDeskPlus settings.. null" How can I fix this issue? my SDP version: 11303 ma opmanager version: 12.5.3
OpManager shows errorcode":"MORE_THAN_MAX_LENGTH"
Hi Sir/Madam, I upgraded OpManager version from 12.5 to 12.5.429, when I access to web console, it shows "{"error":{"message":"The parameter j_password must have a maximum length of 100.","errorcode":"MORE_THAN_MAX_LENGTH"}}" My URL redirect to "http://<ip-opmanager>:8060/two_factor_auth"
monitor vmware datastore latency
is there a way to monitor datastore read and write latency in vmware. I don't see any monitors for it.
Last N hours Bandwidth Utilization - plot poll interfall changing from 1 hour to 15 minutes?
I use a lot of " Last N hours Bandwidth Utilization" in custom dashboards to show the last few hours of bandwidth. But in the new opmanager version these graphs are now showing only polls of 1 hour. In a graph of 2 hours that only shows 2 poll point which
problem with vmware vcenter 6.7
Hello After upgrading my vcenter to 6.7, opmanager is unable to connect to vcenter with vmware credentials giving me error:Failed to connect the VMware Host WebService(Device may not be reachable/Credentials may be wrong)
[Free webinar] Building a unified analytics platform for ServiceDesk Plus, Desktop Central and OpManager
Data-driven IT management is key to propelling your IT forward, achieving cost and process efficiency, and ensuring seamless operations. The challenge lies in bringing IT data from several applications into a single console for analysis. Analytics Plus,
Rack View Custom Device Images
Im looking to see if there is a way to use custom device images in Rack views. I've seen information regarding custom icons in business views but not Rack Views.
Unable to backup Cisco SG500X
I am using the NCM plugin for Opmanager and I am unable to complete a backup on my Cisco SG500X. I have both SSH and SNMP credentials set up and are passing credential tests. My Credential Status setting is SSH. On the Test Credential page it shows
Scaling enterprise IT operations for the new normal: The challenges and solutions
To help you overcome challenges in monitoring your enterprise ITOps and show how you can scale and automate your ITOps, ManageEngine is conducting a webinar on 6 Oct. 2021 at 11 am IST. Suresh and Sathyanarayanan will be hosting this webinar and will
[Webinar]: Preparing your IT department to meet the demands of the hybrid workforce
Continuing into 2021 and beyond, more staff will prefer working both from home and from the office. Evidently, the hybrid workforce is here to stay, and the temporary operational changes and duct-tape solutions for managing it will no longer work. Now,
NetFlow generator. Howto separate VLANs
hi! We're testing Netflow. Our switches (Cisco 3750G) doesn't support NetFlow feature, so we're trying to use NetFlow Generator. We've mirrored a couple of VLANs to it and we CAN see a traffic. The question is: is there a way to divide or separate traffic
"Internal Server Error while processing this request" error on SNMP Trap Settings
I can't enable trap processing in SNMP Trap Settings. I keep getting the error message "Internal Server Error while processing this request."
ifAlias on trap $IF-AgentMO(variable)
Hi, I'm trying to set alerting for my devices with LinkDown(V2c) trap processor for Cisco devices. More precisely i'm trying to get an Alert message of interface down but with interface description included. I have seen many post on different forum people
Why am I getting a "java.net.SocketTimeoutException: Read timed out" error when testing my Email based SMS Profile?
The Mail server settings are setup for the primary mail server and the test runs successfully. Mail server settings Server Name: smtp.gmail.com Port: 465 From Email ID (optional): I have my gmail business account here (i.e. no-reply@my-domain.com) To Email ID: Same as From Email ID Time Out (seconds): 10 Authentication Details - I have the user/pass for my gmail business account Secure Connection Details (optional) - I have SSL Enabled checked - The SSL Certificate and SSL KeyPassword are left empty
[Announcement]: Free OpManager training series starting from September 7, 2021
Greetings from ManageEngine! Our free, four-part webinar series will help you quickly detect, diagnose, and resolve network issues before network performance declines. Register once to enroll in all four parts that are scheduled for September 7, 14, 21,
Workflow to place down devices into maintenance mode...
I have just set up my alerting scenarios in OpManager for my devices. I would like to set up a workflow to run after a critical alarm has been sent. By this point, i would already have been alerted 3 times via MS Teams, Email, and finally VictorOps.
Help with workflows based on URL monitoring
Hi everyone, I've having difficultly with creating a workflow around URL monitoring. Here's an overview of what I want to achieve. If an URL goes down, I want to check the associated Windows server(s) are up (by pinging), then check the IIS services on
cannot telent or ssh to switch or router
when try to telnet any of our switches though opmanager cannot establish it and give me message ( failed to connect gateway) although i can ping and telent same switch from same server using securecrt or cmd
OPM Alert notification
Hi We encountered 2 problems, regarding the alert notification 1. When configuring the alarm notification file, we found that the number of device downtimes and the severity of the alarm will be lost after the configuration is saved.At present, only some
OpManager Monitor Data Collection
I can not show data from monitor define in the device founded in Opmanager. What should I do ?
Monitoring NTP service on firewall
Hi there, Is anyone out there successfully monitoring an NTP server/service using OpManager? Our NTP server is a Fortigate Firewall and I was thinking of polling the NTP service and monitoring for failures, but I'm not sure how to do this.
no displayed modules in general settings
i recently installed ManageEngine OpManager standard edition. When i try to use NCM and OpUtils, the option is not available in general settings I cannot see the displayed modules. Please refer to the attachment.
How to create new workflow to restart SQL reporting service dependencies ram usage
Dears, kindly can help me to know steps to create new workflow to restart SQL reporting service dependencies ram usage Best Regards Omar Rashad
Group Hierarchy importing switches from CSV
Hi, I'm trying to import all my switches to SPM form a CSV File. My problem is that when I import them all switches are imported into the default group, ignoring the Group Hierarchy that I wrote in the file. For example: mycompany\\mynode\\mysubnode,switchname,
Server availability
I was looking at issues with a server I know has been down within the past couple weeks (intermittently) . When I look at the availability for this machine it shows that it has never been down. Am I missing something? Do I need to enable a monitor? I
Switch interface is down (false alarm)
Hello, As there is only 4-5 year old topics about this, and with no answer to the question, I have to open a new one. I've got switches on the network. Some ports are ofcourse not used. Even if the port was never used (before and after OP Manager installation) OP Manager still alerts me that the interface is down. I know I can choose to not alarm me on these ports. But as I have 100~ switches im not amused to go through every singel switch to remove the option to not alert on the specific port.
EVENT PROCESSING STOPPED
hello, we have the Opmanager 11500 and we are receiving the alarm: EVENT PROCESSING STOPPED. Event Generation from device PGN-MONITOR with entity PGN-MONITOR_event_flood has been stopped due to the unusual number of events within one hour [more than 1000 events]. This event generation will resume from 02-Feb-2016 10:48:05 opmanager time. For details go to http://help.opmanager.com/#stopping-event-flood we have visited that url, but we cant find the parameter 'EVENT_FLOOD_SEVERITY Critical', in
Notification on a URL monitor - no device
I set up a URL monitor for our default gateway which is a Meraki switch. I do not have credentials for this switch as I do not manage it. Is there a way to set a notification up without having a device to associate it with? I want a notification if the
monitoring desktop temperature
HI All, I am newborn to using opmanager and appreciate your answers. It is possible to monitor cpu's temperature of desktops devices which are in the network generally? i wanted to add a monitor my desktop device, so I select the vendor as MICROSOFT but
Microsoft RDS-Farm & OpManager
Hi ALL Anybody have successful story about monitoring RDS-Farms (RDS Broker + RDS Session Hosts) via OpManager ?? What parameters are monitoring ? maybe anybody can share own templates/custom monitors?
No available VMware datastores while configuring threshold
I am trying to build a monitor to watch the free space on out VMware datastore. When I go to configure the thresholds I see no available datastores even though VMware discovery has found the datastores. I also enabled the freespace monitor for the datastore.
Custom Dashboard how to modify permissions once created
Dear Team, I have created several dashboards initially it was only admin and I know have to add operators to view the dashboard. I am trying to find the option to modify but cannot find the permissions. The only option I can see so far is to create new
Installation command/script/parameters needed to install Agent Monitoring through SCCM
Dear Support, We are planning to deploy 'OpManagerAgent.msi' file and 'OPMAgentServerInfo.json' through SCCM onto servers. Could you please tell us the Installation command/script/parameters needed for this? Waiting for your swift response Thanks HN
[Free training] Overcoming your IP address management challenges
ManageEngine OpUtils is conducting free, one-day training on IP address management. In this training we will be covering the best practices to monitor your network's IP address space, DHCP servers, and switch ports. We will also explore OpUtils' wide
Can't get alarm notification working.
Hi all, I can't seem to get email notifications working for alarms. Below is a summary of my situation: There is an active, unacknowledged alarm (for high disk utilization). Email server has been configured and test emails are successful. Have only selected
Unable to perform Database Backups - Trying to start PostgresSQL server failed
Hi folks, I'm running OpManager with the following details: Edition: Professional Version: 12.5.344 On Windows Server 2012 R2 64bit with a PostgreSQL database Since switching to this build I can no longer back up my database. When I run \bin\backup\BackupDB.bat I
VMware datastore threshholds, not enough informaton to complete
I am trying to configure an OpManager datastore monitor and I do not see enough information at ManageEngine.. I am using these instructions: But I need to fill in the threshold values and there is no indication on what is an acceptable value. I assume
How do I role out config changes to all probes?
Hi there, I'm wanting to make config changes to apply to all probes. Specifically I'm wanting to update a notification profile. However, doing this change on the Central Server doesn't filter down to any of the probes. Is there a way to make these changes
OPMANAGER WORKFLOW not able to display the variable $displayName in Email action
Hello, I have created a Workflow that detects an alarm, sends email and clears the alert. The Workflow works fine and the only issue is the mail format to send. I have added all the variables ie $stringseverity, $strModTime,$message. We have only an
Couldn't resolve these MIB nodes
Good morning, I'm trying to load the MIB file for timepictra When loading the MIB, it shows this error message: I attach the MIB file. Thank you in advance.
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