[Free webinar] Boost service resilience by integrating ServiceDesk Plus with OpManager and Site24x7
Hey there, Gaining a comprehensive overview of the state of your IT infrastructure can help identify performance blips. But, when critical outages land at your service desk, your IT teams must move from alerts to action at a lightning pace to build service
OpManager MSP Agent Deployment
Hi there, I just want to deploy agents on target nodes. Therfore i browse with Admin permissions to the Probe's Setting page, then Discovery and then Deploy Agents. Result: "You are not authorized to view this page" What's gone wrong? Any toughts?
[Webinar] Why observability is crucial for your Kubernetes deployments: A fireside chat with ManageEngine and DevOps Toolkit
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Opmanager upgrade error message certificate
im trying to upgrade and getting an error about "signature does not match with any available certificates". says to import valid cert. what is this fix? where is the cert? my SSL cert is valid. not sure what to do here.
aruba clearpass cppm mib upload
I'm trying to upload this mib file from Aruba into opmanager and keep getting this error message. Exception:Reading/Parsing MIB:com.adventnet.snmp.mibs.MibException: IMPORTS failed: import mib ARUBA-MIB does not contain clearpass
Time Zone
I install opmanager in ubuntu server, the timezone in ubuntu set to UTC+7 but why on the opmanager web and graph the time showing as UTC? How we can fix this?
StockHolding | VAPT | OpManager | Support
Hello Team, Customer is facing vulnerability in OpManager. Product Version : 12.8.188 Database details : MSSQL 13.0 Issue Description : Customer is facing vulnerability in OpManager. Kindly find below about page screenshot and attached VAPT file. Thanks
Disable the Failover in opmanager and then configure failover from scratch
Hello, I have a problem to configure Failover in Opmanger for a Probe. The primary server is working and for the second one I have problem to start the service with an domine user who has access to remote SQL and share folder and doesn't work. Is it a
Unable to find the template for the corresponding model of Cisco wireless controller？
Hello，we use OPM 12.6.121 Our Cisco wireless controller is AIR-CT5520-K9, but we couldn't find this model in the template. How can we obtain and add it.
OpMgr not following custom monitor
Hi everyone, I have an Extreme Networks 5420 switch that keeps alerting because the "Last Polled Value" is 75 degrees celcius. I have gone into the MONITORS section, edited the device temperature and updated the values so that the first notification shouldn't
interface downtime report
I have scheduled a downtime report for interfaces. Now, I want to know: if a specific device goes down, do the monitored interfaces for that device reflect as down in the report? If not, how can I configure OpManager to include interface downtime in such
Alarm if no new files in SMB-share
Hi ALL. We have some SMB-share with simply structure (based by Windows Server) This share has folders per days (f.e. \\server\smb-share\2024-09-23 , \\server\smb-share\2024-09-22) with some files. We need monitoring creating new files in this share and
Future proof your ITOps with AIOps and Observability
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Fujitsu Serial # snmp
Does anyone by chance know of or have the MIB for polling Fujitsu serial numbers? I have loaded various MIBs but none contain serial number and I have not had any luck finding documentation for it. I am looking particularly at the 1finity line. Than
Monitoring Veeam Backup jobs with SNMP
Hello everyone, First of all, thanks to this community for providing such great support :) My question is simple: a few days ago, we deployed a new server with OpManager Professional Edition (still in trial mode), and we want to monitor the SNMP results
Downgrade version
Hello, Its possible to downgrade my opmanager version 12.8 to 12.7 or lower?
Help
what explains the fact of having all the information on a peripheral except its name, which is replaced by its ip address in opmanager?
Push Notification
Hello, i upgrade my opmanager to build 12.8.248 and now push notification on my android sometime work sometime not. I install mobile application on my two android phone and have same issue.
Download Old Version
Hello, Where we can download opmanager previous build or previous version?
GPU Utilization
Hello, Can GPU utilization monitored by Opmanager?
Monitor all automatically started windows services
Our current monitoring solution(Opsview) has this but I would like the ability to monitor every service that is in start mode "automatic". When adding new installations on a server the additional services (automatic start mode) should automatically being
Monitor all automatically started windows services
Our current monitoring solution(Opsview) has this but I would like the ability to monitor every service that is in start mode "automatic". When adding new installations on a server the additional services (automatic start mode) should automatically being
Monitor Specific Disk
How we can monitor specific disk? Example monitor disk transfer rate for disk 2 only.
The maintenance of AMS has expired. How can I upgrade the version?
Hello , The maintenance of AMS has expired. How can I upgrade the version?
[White paper] An IT leader's guide to drive more with less
"We need an effective IT cost optimization framework," cannot be the quest of CIOs anymore. Of course, the latest IT budget rise closely aligns with inflated prices. But CIOs, more than ensuring seamless digital delivery, are expected to share digital
vCenter - problem with adding Hosts and VM
Hi! I have add vcenter to OpManager but Hosts and Virtual Machines contain no data: Can OpManager team help with it?
Issue with Storage Devices - QNAP NAS - StorageAPI credential failed : Test connection is failed
We have a number of QNAP NAS's which I am monitoring as OPM Storage Devices. The devices add in without error and monitor ok, but I get random credential failed errors mixed with credential test passed all through the day. When I do a manual test of credentials
heatmap
Hi How to change items to be checked in heatmap ? i want it not check devices backups .
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Unable to apply Interface Templates - OpManager
Hi Trying to configure Threshold settings for Interfaces in mass (for Switch Stack) as we get high amount of alerts on Threshold violations. We are able to configure this pr Interface, but since we have a high amount of Ports this does not work. What
ESXi - Disable alerts or monitoring of HBA
Hi Have added an ESXi as a device, monitoring by SNMP and ESXi credentials (RO). Since the Host itself is overspec´ed some adapters are not used - This goes for some of the NICs and some of the HBAs - But other NICs and HBAs are in use. For those not
Backup fails, yet, it didn't
So I have some Palo Altos that I am monitoring and backing up, or should say it appears to backup as the configuration IS in NCM, but it shows the backup failed, backup status shows test credentials, however, testing shows it works, and manually doing
Navigating Economic Uncertainties: How IT leaders are adapting their budgets
Hello all, How you allocate costs for your IT resources during economic uncertainties will determine your organization's resilience, including decisions on: Whether to increase or decrease your IT budgets. Where to double down. How to trim costs without
Device Showing DOWN but device is UP
My huawei switch showing down in opmanager after I click update status it showing UP. But for last 5 polls its showing down only.
How do macroeconomic conditions shape the technology decision of businesses?
Hello all, In times of economic uncertainty, businesses first review their expenses, with a particular focus on technology spending. This covers the costs associated with procuring and maintaining their IT infrastructure, including hardware, software,
How much can you save with OpManager Plus? Calculate your ROI today!
Hello all, Effective IT management is crucial to business success, which starts with investing in the right IT solution. However, amid the uncertain macroeconomic climate, organizations have started relying on cost-optimization strategies. CIOs, CTOs,
WMI Access Denied
Hello everyone, We are currently experiencing the "Access Denied" error on OpManager and OpManager Plus. Despite our best efforts, we have exhausted all available resources and have been unable to resolve it. Since the solution is deployed in a client
OpManager MSP integration with AlarmsOne
I see that OpManager has AlarmsOne integration, we need this feature in OpManager MSP as well for alarmhandling. Maybe the best solution would be to have Site24x7 integration and alarmhandling there with escalation rules, push notification and voice calls.
bulk rediscover interfaces
Hi ALL We use OpManager Plus (12.6.264) for monitoring 200+ routers & switches. My network team made many changes in descriptions of interfaces in each device. How I can update this info in OpManager without manually rediscover each device ?
addNotesToDevice api missing?
i have a script that used the addNotesToDevice rest api to update a custom field. It was working for some time but i noticed that it no longer works. i get the error "the specified URL is incorrect". i checked the opmanager rest api documentation website
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