App questions, blocking, forced distribution, and customization of app settings
1.) I am looking to see if there is a way to block apps from running. I have default apps that are installed and cannot be removed as they came preinstalled, like Netflix, Twitter, and Facebook, that I want to disable from running or hide them altogether. 2.) I know we can assign apps to a device, but as far as I've seen, they can only be installed via the App Catalog and it must be initiated by the end user. 3.) Can we apply custom app settings to an application. It would be nice to push an app
MDM to Deploy apps to Apple Devices - Seems to require an Itunes account on the device?
Hi, I have MDM setup to talk to the apple app store and a VPP token installed. I can assign Apps to a device and it will appear in the ME App catalog to install but when you goto install it, the device will then tell you no iTunes account exists on the device. If I add a generic iTunes account to the device then it will let me install the apps via the ME app. But surely the whole purpose of doing it this way is not to require an iTunes account on every device? Or am I misunderstanding how it works?
[ 3470 ] [INFO] Going to Enable install apps Restriciton
Hi, After automatically updating the ME MDM APK, I execute the following: [ 27-05-2019 05:25:17.849 ] [ 3470 ] [INFO] setInstallUnapprovedAppRestriction true [ 27-05-2019 05:25:18.301 ] [ 3470 ] [INFO] No of user installed apps 29 In automatic I disable that number of Apps Does anyone know how I can reset "this configuration" ?, since I can not activate or install the Apps. Thanks.
Shared iPad and Extensible SSO
Trying to setup a profile to apply to shared iPads, it only contains 1 item, the Extensible SSO. But when I go to Device Management>Profiles>Profile>Associated Devices it says: This profile is not applicable for Shared iPads. Learn more Which links to
Kiosk Mode for a Website
Hi, I want to get a Zebra CC6000 to allow access to and browse a specific website only, and to clear cookies etc after a few minutes on inactivity and reset itself. If I user Single App Kiosk mode and create a weblink it kind of works but seems slow and
Know the connection status of mobile devices in Mobile Device Manager Plus Cloud
Hello Support, We are using MDM within Endpoint Central Cloud. Currently we need to know the connection status of the mobile device, that is: to know if the device is connected or disconnected. Why is this functionality necessary? Justification 1: When
Pre-configure app using json
Most MDM providers have a way to specify variables in settings like $appuserkey above. This would make it possible to use a single policy to configure many devices each with their own App User key. Propose to make it possible to set a settings_json configuration
Personal and business mobile enrollment
Hello,
I'm testing the ManageEngine solution for mobile fleet management.
The enrollment of corporate phones is going well.
When I try to enroll a personal phone with a work profile, the enrollment is successful, but ManageEngine displays a message:
iPhone assigned with MDM profile but no contact
Hi, an iPhone was prepared with apple configurator and was already successfully managed. But within the last days (due to a recovery via icloud) the device didn't contact the mdm anymore (no contact since may 25th). Looking at the iphone the mdm profile
Unable to backup to Google Drive
I tried setting up the Galaxy Tablet to back up to Google Drive. I went to Google Drive > Settings > Backup and reset > checked 'Other device data' > Confirm. However, on the Backup status screen, it shows: Other device data Couldn't turn on backup. Try
smartphone disconnected but impossible to "manage"
I have a Galaxy A21 smartphone, with MDM installed and working properly, wallpapers applied, user restrictions, etc. etc. however the smartphone does not appear in the portal for management, I can’t do anything because trying to enter the pass Revoke
Major Updates on ME MDM Enrollment UI
We are excited to announce significant updates to the ME MDM Enrollment UI, aimed at enhancing your experience and streamlining the Enrollment process. These changes are planned for release in this Quarter and also applies to MDM in EC. 1. Enrollment
Android standard apps
Hello everyone, I would like to create a setting or profile to uninstall all the apps installed by default in the Android operating system. However, they should be able to be installed via the Play Store if required, i.e. I don't want to put them on the
Reverse proxy stops working with 11.2.2500.06
I'm currently running MDM 11.1.2406.11 and tried to update to 11.2.2500.06. After the update I could no longer reach the login page when accessing the site via reverse proxy (haproxy). In the browser developer tools, the response JSON said that the X-ZCSRF-TOKEN
API Error: Invalid Client
I am getting below response while trying to authenticate with https://accounts.zoho.com/oauth/v2/token endpoint with self client, { "error": "invalid_client" } I have checked multiple times that I am using correct credentials and code generated from api
macOS enforce app installation / prevent app uninstallation
For iOS I am able to enforce app installation and prevent app deletion, is this possible for macOS? I want the user to have admin rights, but unable to delete certain apps and have them installed automatically.
How can I block WebView/In-App Browsers with MDM on Android?
How can I block WebView/In-App Browsers with MDM on Android? This is because I am filtering the web browser but it can easily be bypassed by just going into an app's in app browser which isnt filtered...
Do not enforce MDM app install on personally owned android devices
I have integration with GSuite and enabled third party Android Mobile Management for the devices. However I do not want to enforce MDM App installation on personal devices and need to ensure that it is done only for corporate android devices (The attached
ppmsigner_publickey.crt expired
Hello, This cert expired today. I tried to make update of our MDM Plus, but cert expired. Can I do something, or is it problem of Manage Engine Corp? Thanks Jan
Setting up MDM with managed shared device
Hi, Can anyone assist with setting up MDM Shared device for Android? What I've done so far is everything in this guide, Setting up Managed Google Play | ManageEngine Mobile Device Manager Plus. The issue is when initially enrolling the device the shared
Can I block / prevent app update by device owner via work profile Play store?
Can I block / prevent app update by device owner via work profile Play store for Samsung Galaxy devices with Knox? I couldn't find an option in MDM webclient, the device owner still can update the app by themselves
Kiosk Mode Hidden Apps
Hello All, I am trying to make an app in Kiosk mode hidden from users so that they cannot adjust settings. In the hidden section under the profile i cannot find the App name / bunble as it says it si not in the Apps list, it is there listed in the Kiosk
How to prefix URL
Hi guys, I am new here, and this is for my study. Well, one of the requirement for my assessment is to prefix url when register, but I did not see that option when register. So is there any way to change the url after register? Thanks and regards
Can't apply MDM via Apple Configurator
Hello, I am receiving "Invalid Profile" error during the Apple setup process. I am trying to set up an iPad 9th generation, supervised, with Apple Configurator 2. The profile and blueprint is the same that I've been using for nearly two years. Device
Integration of MDM with Cisco ISE
I would like to know if it is already possible to integrate MDM with Cisco ISE (Cisco's NAC).
MDM communication without Internet.
Is there any way for the managed device and MDM to communicate without internet? If so please let me know how that could happen.
Managed apple ID through MDM
Dear Sir or Madam, I would like to know where in my mdm manageengine Profile section, is the managed apple id located. I am trying to put a managed apple id in some ipads and I cannot find the way to do it. It would be great if I could have some guidance
Launcher
1. We are planing on making a switch from Intune to ManageEngine. One tool i had with Intune MDM was microsoft launcher to have only apps i desired display on the phone. Does Manage Engine have launcher app or an app that is compatible with Manage Engine?
Force Update App with New Keystore on MobileEngine MDM without Losing Offline Data
Hello MobileEngine Support, We need assistance with updating an app on devices enrolled in MobileEngine MDM. Due to a lost keystore, we can no longer sign the app with the original certificate, which prevents us from updating the app directly. Here are
Important: Deprecation of FCM Legacy API for On-Premise Users
Hello everyone, Google is deprecating the legacy Firebase Cloud Messaging (FCM) APIs (HTTP and XMPP), and they’ll be fully shut down on October 31, 2024. If your Mobile Device Manager Plus / Mobile Device Manager Plus MSP is running on versions between
How do I disable to security warning for "Secure Gateway Server Settings"
Hi, I am running a local instance of MDMP Plus, and publishing it to the Internet via a local reverse proxy. I've copied across the config from within the MDM Plus NGNIX config from "Secure Gateway Server", so has the same limits/protections. I'm using
How to Search Devices by IMEI in Mobile Device Manager Plus API
I’m currently working with the [Your MDM Solution] API and trying to find a way to search for devices using their IMEI numbers. Understanding API Structure: I’ve been exploring the available endpoints, but I am unsure if there’s a specific endpoint for
MDMPlus : Switch from trial to free
Hi, I just downloaded the free edition of ManageEngine Mobile Device Manager Plus and it works great. Even if I downloaded from the free version link, it says I'm using a 30 days trial version and I don't see any choice to switch from trial to free version
Approved to use Samsung Knox services. Where to go from here?
Hi all, I'm a complete new-beginner in this field. My goal in this project is to learn how to manage mobile devices. What I have done so far: - Did a lot of reading on Knox KPE. From what I understand this service is now free? - Created an account in
How to add multiple certificates into a MDM group
Hello, We have multiple locations and our goal is to automatically connect company phones to the Wi-Fi via MDM. The connection is established using a valid certificate, which is included in the profile of the respective MDM group. However, we've encountered
Activate KPE
Where do I activate my KPE license? I got the license from Knox and they say to activate it through my EMM. In ME MDM I created a new OEMConfig Profile and entered it in the Knox license space. I installed the KSP app on all the managed devices, built
Android: Your administrator has not given you access to this item
This started on newly enrolled Android devices, did not seem to matter enrolled via Knox or QR code Some would resolve within an hour, another days later not resolved Now it has started affecting a device that has been enrolled for weeks and we can't
Android devices unable to connect to production WiFi
We have had an issue with Android devices trying to connect to our production WiFi all over the city. We setup 2 profiles; one for iPhones and one for Androids. We have setup the certificate for both. The certificate allows the device to connect to the
Apple Wallet with Managed IDs
We have a fair number of managed devices, all enrolled through QR codes, initiated by ME MDM. The users are all Apple Business Managed IDs. We have been using this successfully for a few years now. I have been requested to allow Corporate electronic bank
ManageEngine MDM on Windows Snap Dragon devices
I want to verify that I can manage a new Windows Surface Pro with a SnapDragon processor. Support seems to be unable to say yes or no. They just keep saying, Windows 10.0 or higher. But with this being a new architecture and so many incompatible software
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