Kiosk Mode - Missing Restriction Results in Crash
On the Samsung T350 (with KNOX) tablet, you forgot to restrict use of the "multiple apps" soft-key on the bottom left of the device (see attached image). All other keys (home, back, volume, power) can be properly restricted, but the user is still able to crash the app by hitting the "multiple apps" key and choosing "close all". While it is true that the app restarts, all work collected by the app and not yet saved is lost. I was your beta tester for other restrictions on Samsung KNOX tablet devices
Force MDM app to sync
Hi, We are configuring a large number of devices for Kiosk mode. naturally, there's a lot of trial and error here. the default sync time for devices is every 60 minutes, which makes it impossible for testing. how do i force the MDM app to sync ? device is enrolled as owner using the QR code option. Thank you.
Corporate wipe not working
There is no corporate wipe. After clicking the corporate wipe, the device goes into a Device Unmanaged status. And remarks Corporate wipe succeeded. All the settings remain on the device itself, the MDM settings are not reset. In MDM it is indicated that the device is controlled and synchronized. Previously, when Corporate wipe, all the data was collected and, when entering MDM, requested new data for registration.
Move Device to Another Group
Is it possible for an Admin to move a device from one group to another after it has already been enrolled?
Enable Geo location services on iOS devices remotely ?
Hello, I would like to enable Geo tracking remotely for IOS devices . However it appears (see link below) that this can only be enabled manually on each ios device. This is a problem as it means we have to handle each device before distribution . We are using supervised devices which are linked to MDM via Apple DEP . Is there a way to enable Geo tracking remotely ? Other MDM software has this capability so I believe it is technically possible. Please advise. Thankyou. Enabling Location Services
Security Policy Prevents Removal of This Account
Hello- I'm trying to manually remove the Exchange account that was added by default via the policy in MDM. The account seems to be having some issues so I want to be able to remove it and then manually add it back in without removing all of the MDM. I looked through the policy and do not see anywhere that it restricts it from being removed, but i get the error "security policy prevents removal of this account". I was going to add a separate policy specific to allowing this removal, but i do not see
Pattern Unlock
I have set up an Android profile with a passcode policy configured like this. Minimum Passcode Requirement : Numbers Minimum Passcode Length : 4 Maximum Number of Failed Attempts : 10 Auto-Lock the device when it is idle for : 120 Seconds Number of Passcodes to be maintained in the history : -- Maximum Passcode Age : -- Force Passcode Policy After : 30 Minutes Unlock Device using Fingerprint : Allowed This works just fine but I have several users requesting to use the pattern unlock feature. This
Rooted device(s) are detected in the network - False positive?
I have been getting this alert for a few weeks now for two of our users. It happened once for one user, and intermittently for the other. I have inspected both devices thoroughly. They are certainly not rooted, so there must be something else going on. What is the exact criteria for how ME MDM determines a device as being rooted? What could trigger a false positive?
Personalize Mobile devices
Hi, Can I personalize the enrolled mobile device through: Changing device background, Using company logo Regards. --
Personalizing Mobile devices
Hi, Can I personalize mobile devices by: Changing device background , and make company logo appears in device notifications or application messages ? Best Regards
Lost mode
if I try to enable "lost mode" on a device, the application interface goes dark but nothing happens. I have to back out or refresh the page otherwise it sits there doing nothing
Have you tried Android for Work yet?
Hey, guys! Mobile Device Manager Plus has recently endorsed Google's mobility management function - Android for Work. For those of you who manage Android devices, this exceptional feature gives you enhanced device management controls like: 1. Separate work files from personal files on the same device. 2. Apply policies only to the work-container in managed devices. 3. Push work apps silently and prevent untrustworthy ones from being installed. 4. Manage volume purchase of apps easily. This
GEO - Tracking MDM
Hello, I need assitance regarding profile aplied GPS: Always ON This settings is not functioning. Every time we aplied this profile to a device, we disable permanently geo tracking on the device, and we need to wipe the device to activate it again. Please, we need assitance. Thanks
Bluetooth always on
Hi I'd like to know if there is any possibility to restrict the controls for bluetooth so that it's always on? I've managed to find how you disable BT entirely, but I want to keep it running all the time instead. Regards Daniel
Implement Policies
I created a profile to implement a policies on the device, The policies was successfully applied on the first device that I associated with the profile. But when used the profile again to implement a policies with another device it was not successfully applied. What is the problem of this? Hope you can answer my queries. Thanks
MDM webinar: Overcoming the challenges faced by your mobile enterprise
Join us we understand the need for effective management of mobile devices in an enterprise. Date - December 15, 2016 Time - 11:00 AM to 12:00 PM GMT (Register here) In this webinar you will · 1) Understand & overcome the challenges faced in a mobile enterprise · 2) Learn the important prerequisites of a good MDM solution · 3) See a live demonstration of Mobile Device Manager Plus
How do I remote lock a device?
I essentially need to lock and unlock my devices when the end user requests to use them. I assume I can do this with MDM? Basically we run a service whereby a user calls requesting that the tablet be "enabled". From here I need to be able to unlock the device, and have it go to kiosk mode. I then need to be able to lock the device remotely after a given timeframe. Is this possible, and if so, how? Cheers!
ActiveSync MDM drain battery
Hello, When we configure Activesync through MDM, we suffer baterry drain in a couple of hours. This it not happens when we mannually configure tha exchange mail in our devices. ¿there's a solution for this issue? Thanks
MDM hidden ssid
Hello, I have a problem with an mdm profile where I configure my wifi setting correctly but it doesn't seem to apply on the phone. The particular thing about it is that the ssid of that wireless network is hidden. Is there a way to make it work ? It works perfectly with a ssid that is not hidden. Thanks. Marco C.
How to set PIN
Hi is it possible to set the pin/lockcode for a group of samsung android devices via a policy? I see I can set the pin on an individual device but not as a group. Thanks Scott
Browser Whitelist?
Is there a way to create a browser whitelist so that only certain websites can be accessed using the android browser?
.ipa File size limit
Does anyone know what the ios App (.ipa) file size limit is when uploading apps into the mdm?
Disassociating Profiles
I'm having trouble disassociating profiles from a device. I want to disassociate a profile from the device and it shows that it is disassociated, but the restrictions I put on the profile is still enforced on the device. So I disabled the use of bluetooth, and even after disassociating the device from the profile, it still won't let me turn bluetooth on. I also tried to reset the profile and just have all the default stuff, but that won't stop the restrictions from the previous profile, even after
