[KB] Multi-factor authentication and SSO support for Help Desk Technicians
Working in a complete cloud environment poses its own set of risks. Multi-factor authentication is one of the most trusted authentication technique to prevent intruders from gaining access to unauthorized accounts. To assuage your fear of intruders, O365 Manager Plus now supports multi-factor, federated and third-party IdPs authentication of Help Desk Technicians. It also supports Single Sign-On (SSO). Steps to allow MFA and Federated Accounts Login to O365 Manager Plus' admin portal. Enable
ManageEngine announces free online workshop series on O365 Manager Plus - Register Now!
Hello, Congratulations on choosing Office 365, your first step towards a cloud workspace.The next important step is securing your cloud workspace. Security is one of the major stumbling blocks for organizations that migrate to the cloud. And Microsoft's reporting, management, and change auditing capabilities are not strong enough to ensure this. O365 Manager Plus is an exclusive Office 365 solution, to overcome all challenges that Microsoft has failed to address in Office 365. It lets you manage,
O365 Manager Plus 4109 released with 12 new management actions and 20 new reports!
Hello, Everyone! We are glad to announce the release of the latest build of O365 Manager Plus - 4109. This build comes with 20 new reports on Exchange Online and Azure Active Directory, 12 new management tasks, major enhancements, along with some bug fixes. Highlights: 12 New Management Actions and 20 New Reports New Management Actions: Bulk Group Creation Create Office 365 Groups - Create Office 365 groups in bulk. Create Distribution Groups - Create distribution groups in bulk. Create Mail-Enabled
[KB] Help Desk Delegation - Create Custom Help Desk Roles
Delegating mundane tasks to help desk technicians or concerned personnel reduces the burden of administrators. With Microsoft's Office 365 administrative console, it is either give access to everything or none. This is not much user-friendly, as you are not allowed to selectively delegate tasks to technicians. A HR personnel should not have access to financial reports. Similarly , front desk technician should not be allowed to add new users. When given full access, the users may knowingly or unknowingly
O365 Manager Plus 4108 released with new enhancements.
Hello, Everybody! We are glad to announce the release of the latest build of O365 Manager Plus - 4108. This build brings new enhancements for a better user experience. Highlights: For Help Desk Delegation, O365 Manager Plus now supports, Multi-factor authentication (MFA) enabled accounts. Federated accounts. Third party IdP accounts. Rest API access can now be configured for Office 365 tenants from O365 Manager Plus. How to update? Update using service pack. New to O365 Manager Plus? Download the
O365 Manager Plus 4106 released with Help Desk Delegation feature!
Hello, Everyone! We are glad to announce the release of the latest build of O365 Manager Plus - 4106. This build comes with help desk delegation feature and a bug fix. Highlights O365 Manager Plus introduces Help Desk Delegation with the following capabilities; Help Desk Technician: Create technicians to delegate tasks to non-administrative users to reduce the workload of AD admins. Help Desk Roles: Create your own custom roles by selecting any combination of reporting, management, and auditing
Let us celebrate our everyday heroes!
July 28, 2017, is the SysAdmin appreciation day. Let us recognize and thank our IT warriors for their hard work and dedication. Let’s face it. If not for our SysAdmins we wouldn't be able to get through a single business day with zero hiccups. Most of the times, we hardly spare a minute to say thanks for all that we get done by our SysAdmins. Now is our chance to thank them for the year round work they do. To all the SysAdmins out there, we, at ManageEngine, would like to truly thank you for
[KB] Fend-off Locked Out Accounts with Password Expiration Notification
The last thing users want to see in the early hours is the "account locked out" message due to password expiration. Changing the password may slip out the users' mind among the other more important work to focus on. They had to be notified constantly and well before the date of password expiration to make sure they change their passwords on time. O365 Manager Plus brings you password expiration notification feature, which provides you the following functionalities. Schedule group based or domain
O365 Manager Plus 4105 released with Password Expiration Notification!
Hello, Everyone! We are glad to announce the release of the latest build of O365 Manager Plus - 4105. Highlight - Password Expiration Notification O365 Manager Plus introduces, password expiration notification for Office 365 users. Schedule group based or domain based password expiration notifications. Configure, how many days prior to password expiration, the notifications must be sent. Set the frequency of notifications (weekly, daily, or on specific days). Customize the message to be sent
ManageEngine Global Active Directory Seminar - 2017 - Sydney & Melbourne - Register Now
This August gear up for ManageEngine's free Active Directory Seminars at Sydney and Melbourne. These seminars will be shedding light on the next-gen Active Directory management techniques and the tactics to combat IT security threats. Sydney (August 29, 2017) and Melbourne (August 31, 2017) Reserve Your Spot Time: 8.30 AM - 3.30 PM Cost: Free (Food & refreshments included) Seminar Agenda: Click here. You know what's awaiting you in the seminar? Learn the industry's best techniques that help
O365 Manager Plus 4104 released with bulk user creation feature, 3 new reports and new actions to audit !
Hello, Everyone! We are glad to announce the release of the latest build of O365 Manager Plus - 4104. This build comes with bulk user creation feature, 3 new reports, new actions to audit, major enhancements and a bug fix. Features New Management Actions: Now you can create user accounts in bulk with O365 Manager Plus. User Creation with License - Create bulk users with license using CSV import. User Creation without License - Create bulk users using CSV import without assigning licenses. New Reports: 3
[KB] Reasons to Buy O365 Manager Plus
O365 Manager Plus is an extensive Office 365 reporting, management, auditing, and alerting solution that helps administrators effortlessly manage their Office 365 setup. It's web-based, user-friendly interface allows you to manage Exchange Online, Azure Active Directory, Skype for Business, OneDrive for Business, and other Office 365 services from one place. O365 Manager Plus provides exhaustive, preconfigured reports on Office 365, and also helps you perform bulk user management, bulk mailbox management,
[KB] Prevent Data Leaks
Cloud technology is highly adopted for file and data storage as it can be accessed from anywhere. When all the company related information is hosted in the cloud, constant monitoring and auditing are necessary to avoid unnecessary data access, which could lead to leaking of business critical data.' To simplify auditing and monitoring of cloud environment, it is necessary to use purpose-built tools like O365 Manager Plus. Tips to avoid data leaks: Experts suggest that when sensitive information
[KB] Dodge Emails Carrying Malware Masquerading as Legitimate File
A newly discovered malware is masquerading in the form of a Microsoft PowerPoint file which downloads the infection as soon as users hover over a link. The file is named as order&prsn.ppsx' or 'order.ppsx' or 'invoice.ppsx' and is sent as an attachment through email to victims with the subject line 'RE:Purchase orders #6933' or 'Fwd:Confirmation'. What happens? While PowerPoint files are written as PPTX, this file that comes attached in the email reads as PPSX. The file format is identical to
[KB] Prevent Intruder's Attack - 4: Remove License
Last week, we learned how to disable mailboxes in bulk to prevent users who try to gain access to internal data after leaving the company. As explained earlier this is not the only way to prevent access. No problem if you have missed the previous posts, you can access all of them here. Removing user license not only prevents user access but also prove to be a useful license management technique. If you don't remove the user license once the employee has left, it will add up to your cost as the
[KB] Prevent Intruder's Attack -3: Disable user mailboxes
Last week we saw how to change user passwords in bulk, which was suggested as one of the ways to prevent intruder's attack. This week we will learn how to disable user mailboxes in bulk. Using native Office 365 you can search for the mailboxes one by one and disable them. But with O365 Manager Plus, you can disable the mailboxes in bulk irrespective of their count in a few clicks. When a mailbox's credentials are compromised, we cannot afford to lose the contents of the mailbox, if it is a shared
[KB] Prevent Intruder's Attack - 2: Reset User Password
In the previous forum post, we saw what are the possible ways through which we can prevent intruders' attack. This week we will see how to reset user passwords in bulk, which is one of the possible ways. When an employee leaves your company, resetting the user's password is the first and the easiest way to prevent access. When a large number of employees leave the organization, password reset consumes time. But with O365 Manager Plus, you can reset user passwords in bulk in a few simple steps.
[KB] Prevent Intruder's Attack - 1
A financial company came up with a problem of intruder's attack. Their valuable information was stolen by an intruder, who was later found to be one of their ex-employees. What is to be done to prevent such a scenario? How to accomplish it? This post answers these questions. Do-it-right at the first time When an employee leaves the company, it is your responsibility to make sure they don't have access to the insider information anymore. There is no use in lamenting over the consequences. There are
Track Microsoft Teams with the all new O365 Manager Plus!
Hello Everybody! We’ve released today a new build of O365 Manager Plus - 4103. The new update supports Microsoft Teams and enhances product’s license management. What’s new? Feature: Microsoft Teams audit and alert : Two audit and alert categories have been added for Microsoft Teams. Microsoft Teams Events: Track events such as channels added, teams created, teams deleted, and users signed in to Teams. Microsoft Teams Settings Changes: Shows the details of channel changes, team changes, and organization
[KB] Maintain the Pristine Status of Mailboxes
Worried about spam emails hitting your mailboxes? It is better to avoid this woe rather than dealing with it later. You can create transport rules to block emails containing certain phrases or sentences like "This is an advertisement", "You receive this email", "Click to unsubscribe", etc which are most likely to be present in spam emails. You have figured out how to block majority of spam emails in. But how do you know that you have done it right? You need a less intrusive way to check the messages filtered by the transport
[KB] Know Your Clutter Settings
Clutter feature in Exchange Online helps you to prioritize emails automatically by observing and mimicking your email processing behavior. When enabled, less important emails are moved to a separate folder allowing you to concentrate on the important ones. By default, the cluster feature is enabled for all mailboxes. Being an administrator you might want to disable clutter for some users, as you need them to concentrate on all the emails sent to them, especially when it involves customer support.
O365 Manager Plus 4102 released with optimized CPU usage!
Hello Everybody! We have released an update for O365 Manager Plus – build 4102. In this build, we’ve optimized the CPU usage for better performance and fixed an issue which caused login failure for users logging in as technicians. Enhancement CPU usage has been optimized for better performance. Issues fixed Login failure issue faced by users logging in as technicians using their Office 365 credentials. Existing customers can upgrade to the latest build by downloading the O365 Manager Plus Service
[KB] Create Your Own Profile
Audit reports of O365 Manager Plus let you audit the most granular activities in your Office 365 setup. It also provides some advanced auditing features which help you to retrieve the required data without much effort from the trove of data available. In O365 Manager Plus you can create your own audit profile to get details on required actions alone in the respective Office 365 service. To add a new profile: Go to Admin tab. Select Audit Configuration --> Audit Profiles in the left pane. Click
O365 Manager Plus 4101 released with 18 new reports and 5 new audit & alert categories !
Hello Everyone! We are glad to announce the release of the latest build of O365 Manager Plus - 4101. This build comes with 18 new reports on Exchange Online, 5 new profile category, major enhancements, along with some bug fixes. Features : In Audit and Alert, 5 new profile categories in Exchange Online. Malware Detection - Audit emails containing malware along with details such as received time, sender, recipient and more. Spam Detection - Get audit details on emails marked as spam along with
[KB] Office 365 Auditing - Perks of Using O365 Manager Plus
With O365 Manager Plus, you can keep an eye on every event happening in Office 365 to ensure security and compliance. When compared to the native auditing features in Office 365, O365 Manager Plus has some distinct advantages. Advantages of O365 Manager Plus over native Office 365: Long-term historical data: In native Office 365, there are limits to how long you can retrieve historical data based on the data being audited. O365 Manager Plus stores audit data indefinitely to maintain complete records.
[KB] Create your own audit report views
With O365 Manager Plus you can view audit reports with ease. The audits are categorized under the respective Service and Category and you can gather details on all aspects of your Office 365 environment like Exchange Online, Mail traffic, Skype for business, and much more. You would like to have as much data as you want, to know about the happenings in Office 365 environment. But sometimes too much data is also a problem. For example, when it comes to Admin Activities, information about the admin
[MUST UPGRADE] Auto patch update and startup issues build has been fixed
The 4014 build of O365 Manager Plus has a bug which causes issues in auto update. As a result, the product fails to startup. Am I affected? Affected build: 4014 If you are using the 4014 build with auto update enabled, then you may face this issue. How to fix it? It’s simple. Follow the steps given below: Stop O365 Manager Plus. Click Start --› Run --› type "services.msc" --› Stop "ManageEngine Office365 Manager Plus". Click here to download the ZIP file, which contains RoboUpdaterInfo.xml and resetRoboUpdate.bat files
[KB] Right Mailbox to Right Person
It is a common practice to create mailboxes for each and every project/team handled by the company. When people start to work on multiple projects, they must be given permission to the right mailboxes which must be done carefully. These permission changes must be monitored so that right people gain access to right mailboxes. Shared mailboxes are a convenient way to create generic mailboxes which can be used to send and receive emails from customers centrally. These mailboxes do not have credentials,
Configure Mail Server
How do I configure the Mail Server Settings for O365 Manager Plus?
[KB] Mobile Device Vulnerability
Office 365 is the most chosen go-to option for a cloud-based working environment. It enables users to work on the go with mobile devices. Allowing mobile devices to access the cloud, brings with itself, its own set of risks. Hence you have to constantly monitor such devices to keep the security of Office 365 in check. This is where native Office 365 reports fall short. O365 Manager Plus' reports on mobile devices let you monitor mobile devices easily. You can get details on allowed mobile devices,
[KB] Detect brute force attacks
O365 manager Plus provides you User Logon Reports which help you detect unusual logon activities. Reports provided under this category include, User Logon Activity report, Recent Logon Failure report, and Recent Successful Logon Report. To detect brute force attacks, you can make use of Recent Logon Failure Report, which lists you the recent failed login attempts, which is a clear sign of malicious activity when the number of attempts are high. Recent Logon Failure Report Go to Reports tab.
[KB] Maintain the integrity of files in OneDrive for Business
OneDrive for Business holds your critical resources, making it necessary to keep tabs on the file and folder accesses within it. You can get the complete audit trail of user activities, with details on who performed what operation and when. This helps to maintain the integrity of files present in OneDrive for Business. Who did what operation and when O365 Manager Plus provides you OneDrive Events Log report, which gives you an overview of all the user activities in OneDrive for Business. You
O365 Manager Plus 4100 released with Office 365 Management, Audit and Alert features!
Hello Everyone! We are glad to announce the release of the latest build of O365 Manager Plus - 4100. This build comes with management, audit and alert features which simplifies Office 365 administration, along with a bug fix. Features: Exchange Online Management - Handle mailboxes in bulk to eliminate redundant actions and save time. Mailbox Management: Handle mailbox litigation hold settings, permission settings, address list changes, mailbox feature settings, and more. Public Folder Management:
Get Room Usage details from Office365?
Hello, I'm looking for a tool that will show us details on all of our room usage historically, how often booked, booked by whom, etc. I've loaded both O365 Manager Plus and Exchange reporter plus and neither seem to have this functionality. Is there any way to make a custom report with these tools? Thanks for you help. -Hal
[KB] Secure your Office 365 setup
Security is a major concern when it comes to a cloud-based working environment. It is of paramount importance to be proactive with Office 365 to avoid dire consequences. Native Office 365 reports might not give all the details required to make quick decisions. O365 Manager Plus provides you Office 365 security reports, which include mailbox security reports, user security reports, admin activities reports, and user activities reports. These reports try to fulfil your needs where native Office 365
[KB] Compliance Management Made Easy
Organizations have to abide by respective industrial mandates as required by the government. It is necessary that certain information is constantly tracked to ensure compliance with industrial requirements. Both native Office 365 and Office 365 Manager Plus, provide you reports that help to ensure that compliance requirements are met with. But O365 Manager Plus reporting feature proves itself better than Office 365 by providing the following special features: Dedicated segment for compliance
[KB] Cost Cutting with Effective License Management
License management is always assumed to be a daunting task which must be carried out with much effort. But O365 Manager Plus with its unique refined reports makes license management simple, which also paves way for cost cutting. You can save much with effective license management than you think. Identify the inactive mailboxes Inactive mailboxes add up to the cost by consuming licenses, which can be reassigned if needed, or removed. Identifying the inactive mailboxes by perusing the user activity,
[KB] Customization at its Peak
O365 Manager Plus, provides you various customization features that make Office 365 administration effortless. This post covers some of the prominent customization features available. Manage selected mailboxes O365 Manager Plus also allows you to manage a particular set of mailboxes instead of all the available mailboxes in your organization. It reduces the overhead of perusing the report for the required data. Steps to follow Click Office 365 Settings, found in the top right corner of the console.
O365 Manager Plus 4014 - Adds two new reports and improves user experience.
Hello All, We are happy to announce the release of the latest build, O365 Manager Plus - 4014. This build comes with two new reports, an important issue fix and an enhancement to improve user experience. Features: 2 new reports on Exchange Online for easy mailbox license management Licensed Mailboxes - Shows mailboxes that have been assigned Exchange Online license. Unlicensed Mailboxes - Shows mailboxes that haven't been assigned Exchange Online license. Enhancement: The need for generating each
[KB] Create your own report
Exhaustive preconfigured reports that can be scheduled and exported, help you to keep track of Office 365 usage in your organization effortlessly. O365 Manager Plus allows you to create your own customized reports, to retrieve only the required data from the trove of information available. To create your own report, follow the below-mentioned steps. Filter the required data O365 Manager Plus allows to you to retrieve only the required data from a particular report using filters. For example,
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