CVE-2025-26633: The Actively Exploited Zero-day Vulnerability
CVE-2025-26633, a zero-day vulnerability in the Microsoft Management Console (MMC) , gives attackers the keys to bypass security features and unleash malicious code on unsuspecting systems by convincing a victim to click on a malicious link or open a
Streamline IT support with the Endpoint Central Cloud extension for ServiceDesk Plus Cloud
Hello, everyone! We’re excited to introduce the Endpoint Central Cloud extension for ServiceDesk Plus Cloud! This powerful extension is designed to help you streamline your IT service workflows and resolve tickets faster than ever before. How it works:
Asset template customization
Dear users, We are happy to introduce another feature that has been frequently requested and is set to be released in the upcoming release. As you may know, the product type in ServiceDesk Plus is the high-level classification used to categorize different
Exchange Reporter Plus build 5722 is out now!
Hello everybody! We are glad to announce the release of Exchange Reporter Plus' latest build–5722. Security fix: The following vulnerabilities, as reported by Ngockhanhc311 from FPT NightWolf through our bug bounty program, has been fixed: CVE-2025-3835:
[Free webinar] The GenAI-powered analytics roadmap for ITOps excellence
Hi there, Struggling to drive tangible outcomes for your IT? From optimizing cloud performance and strengthening AI security to building leaner IT budgets and making smarter procurement decisions, AI-powered analytics is a game-changer for IT teams. Register
Mozilla releases security updates for Firefox, Firefox ESR and Thunderbird for several vulnerabilities.
Good day everyone ! Mozilla has released security updates for Firefox 139.0, Firefox ESR 128.11.0 , 115.24.0 and Thunderbird 139.0 and 128.11.0. The details of the vulnerabilities fixed are as follows: Platform CVE ID Vulnerability Impact Firefox 139
[Free e-book] Get started on AIOps without spending the big bucks
Hi there, Is your IT drowning in siloed tools, sluggish responses, and constant firefighting? It's time to break that vicious cycle and expedite IT outcomes with AIOps. Download our latest e-book and discover how analytics-driven AIOps eliminates silos,
[Free e-book] Get started on AIOps without spending the big bucks
Hi there, Is your IT drowning in siloed tools, sluggish responses, and constant firefighting? It's time to break that vicious cycle and expedite IT outcomes with AIOps. Download our latest e-book and discover how analytics-driven AIOps eliminates silos,
RecoveryManager Plus rolls out build 6302 with a centralized dashboard for enterprise applications.
We are glad to release the latest version of RecoveryManager Plus, build 6302. Feature: Centralized dashboard for enterprise applications Get a quick snapshot of backup and restore operations, licensing, and repository details for SharePoint Online, OneDrive
[Alert] Inconsistent mailbox report data in M365 Manager Plus due to Microsoft service incident - EX1078664
[Update - June 06, 2025] Microsoft incident EX1078664 resolved: M365 Manager Plus Exchange Online reports fully operational. Microsoft has confirmed the resolution of their service incident EX1078664. This affected the Get-MailboxStatistics cmdlet used
API Integration Key enhancements
Dear all, We are happy to share another set of features and enhancements for integration key which has been planned for the release. As you may already know, the integration key is primarily used as an API key to allow external applications or custom
[Free e-book] Get started on AIOps without spending the big bucks
Hi there, Is your IT drowning in siloed tools, sluggish responses, and constant firefighting? It's time to break that vicious cycle and expedite IT outcomes with AIOps. Download our latest e-book and discover how analytics-driven AIOps eliminates silos,
[Webinar] Why do stadiums, arenas, and large venues need DDI solutions
What do live scores, ticket scans, and vendor systems have in common? A silent IP network making it all happen. Stadium technology runs on a massive web of structured IP infrastructure. From POS terminals and ticket scanners to IPTV systems and broadcast
M365 Security Plus build 4702 is out now!
Hello everybody! We are glad to announce the release of M365 Security Plus' latest build-4702. Issue fix An issue in Auto Update that prevented it from checking for new product updates has been fixed. How to update? Update using service pack. New to M365
Expedite IT outcomes with GenAI and AI capabilities [Free webinar]
Hi there, Still relying on gut instincts for IT decisions? You need GenAI-driven analytics. GenAI is reshaping the way IT teams work. From smarter forecasting to anomaly detection, it helps organizations forecast endpoint disruptions, find an outage's
M365 Manager Plus build 4702 is out now!
Hello everybody! We are glad to announce the release of M365 Manager Plus' latest build–4702. Enhancements The Shared Mailbox Forward To management task now supports assigning mail contacts as Internal Forwarding Address. You can now filter the Inactive
Expedite IT outcomes with GenAI and AI capabilities [Mastering Analytics Plus 6.0 webinar series]
Hi there, Still relying on gut instincts for IT decisions? You need GenAI-driven analytics. GenAI is reshaping the way IT teams work. From smarter forecasting to anomaly detection, it helps organizations forecast service disruptions, find an outage's
Global Rich Text Area Settings
Hello all, We are happy to announce that our team is planning to introduce the Global Rich Text Area Settings feature in an upcoming service pack. This feature ensures a consistent Rich Text Area format across the entire application. As illustrated in
Endpoint Central Now Supports ARM Machines!
Hello, We're thrilled to announce that Endpoint Central now supports Windows 11 ARM64 devices with ARM64EC (Emulation Compatible)! ARM processors are becoming increasingly popular due to their impressive performance and energy efficiency. This update
User Audit Logs
User log audits play a vital role in IT Service Management (ITSM) for several reasons such as security, compliance and effective troubleshooting. They offer a detailed record of user actions, supporting accountability, identifying potential security risks
[Mastering Analytics Plus 6.0 webinar series] Explore IT’s first decision intelligence platform
Hi there, We are thrilled to kick off the first session of our upcoming five-part webinar series, where we walk through Analytics Plus 6.0—IT’s first-ever decision intelligence platform. While traditional analytics stop at telling you what happened, decision
Alert: Users of 14900 build
Alert on an issue that is present in 14900. Upgrade to this build to be stopped. Dear Users, Prior to build 14900, Additional Fields were stored in tables Workorder_Fields and Workorder_Multi_Fields,ServiceReq_id with values of picklist and multi select
PAM360 New Build 7500
Hi, PAM360 build 7500 has been released and is now available for download. We are excited to announce the introduction of a cutting-edge task automation feature – Privileged Task Automation, powered by Qntrl Circuits. This release also includes a new
Patch Tuesday Updates: May 2025
Good day, everyone! Here's a list of the updates released in this month's Patch Tuesday. New OS Security Updates: 2025-05 Security Only Quality Update for Windows Server 2008 for x64-based Systems (KB5058429) (ESU) (CVE-2025-30397) (CVE-2025-32706) (CVE-2025-32701)
Patch Tuesday Updates: May 2025
Good day, everyone! Here's a list of the updates released in this month's Patch Tuesday. New OS Security Updates: 2025-05 Security Only Quality Update for Windows Server 2008 for x64-based Systems (KB5058429) (ESU) (CVE-2025-30397) (CVE-2025-32706) (CVE-2025-32701)
Patch Tuesday Updates: May 2025
Good day, everyone! Here's a list of the updates released in this month's Patch Tuesday. New OS Security Updates: 2025-05 Security Only Quality Update for Windows Server 2008 for x64-based Systems (KB5058429) (ESU) (CVE-2025-30397) (CVE-2025-32706) (CVE-2025-32701)
Upcoming enhancements in integration, setup,CMDB , and worklog in ServiceDesk Plus Cloud
Dear Users, We are elated to announce the upcoming enhancements in integration, setup,CMDB , and worklogs in ServiceDesk Plus Cloud.Below is a brief run-through of the same. New Feature Integration Azure OpenAI Integration Integrate ServiceDesk Plus Cloud
M365 Security Plus build 4701 is out now!
Hello everybody! We are glad to announce the release of M365 Security Plus' latest build-4701. Enhancement Japanese translations in the product have been improved. How to update? Update using service pack. New to M365 Security Plus? Download the fully
M365 Manager Plus build 4701 is out now!
Hello everybody! We are glad to announce the release of M365 Manager Plus' latest build–4701. Enhancement Japanese translations in the product have been improved. Issue Fixes An issue in User reports that caused them to display removed group members alongside
Upcoming enhancement in ServiceDesk Plus Cloud
Dear users , We are elated to announce the upcoming enhancement in DRE sendmail Offloading in ServiceDesk Plus Cloud. DRE sendmail Offloading Emails sent via sendmail in Custom Functions are now treated as system notifications. Limitations Emails will
[Mastering Analytics Plus 6.0 webinar series] Explore IT’s first decision intelligence platform
Hi there, We are thrilled to kick off the first session of our upcoming five-part webinar series, where we walk through Analytics Plus 6.0—IT’s first-ever decision intelligence platform. While traditional analytics stop at telling you what happened, decision
RecoveryManager Plus build 6301 has been released with issue fixes.
We have released RecoveryManager Plus build 6301 with the following issue fixes. Issue fix: An issue where the service account credentials prompt failed to appear during AD object restoration, in domains configured using an account without write privileges,
Make data-driven decisions with the AWS Reservations Report
Hi there, We’re excited to launch the AWS Reservations Report in CloudSpend, giving you deeper insights into your cloud cost optimization efforts! Reservations are a powerful way to reduce AWS costs by committing to long-term usage in exchange for significant
ServiceDesk Plus Cloud Access Issues: Resolved
Dear Customers, We’d like to update you regarding the recent access issues you may have experienced with the SDP Cloud application. The root cause has been identified as a broader incident affecting Our EU Datacentre, which in turn impacted accessibility
[Exclusive Webinar] ITOM + ITSM: A unified approach to incident, asset, and change management
Hi there, If your ITSM team is dealing with: Alarm fatigue from constant unnecessary alarms Outdated CMDBs causing audit risks Manual workflows slowing down resolutions Limited visibility into asset relationships Incidents only addressed after users are
How DNS-DHCP-IPAM (DDI) solutions optimize education network infrastructures- DDI Central webinar on 13th June
Join us for an engaging webinar on the critical role of DNS, DHCP, and IPAM (DDI) solutions in enhancing control, visibility, efficiency, security, resilience, and adaptability within interconnected education networks. As educational environments increasingly
[Webinar] ITOM + ITSM: A unified approach to incident, asset, and change management
Hi there, Is your ITSM team still grappling with: Endless alarm noise causing fatigue Outdated CMDBs causing audit headaches Manual workflows slowing down resolution times Poor visibility into asset dependencies Reactive incident handling We’ve got the
Register for Firewall Analyzer's free training!
Join our free, two-part training series to master firewall management with Firewall Analyzer. Learn everything from our experts, from configuration changes to running security audits. 📅 Dates: May 8 & 15 , 2025 ⏰ Time: 6am GMT & 11am EST 📍 Format: Online
RecoveryManager Plus rolls out build 6300 with support for Microsoft Teams backup.
We are glad to release the latest version of RecoveryManager Plus, build 6300. Feature: Microsoft Teams backup: RecoveryManager Plus now enables you to back up Microsoft Teams channel conversations and files, storing them in local, NAS, or cloud repositories.
[Webinar] New in Log360 Cloud: Account Lockout Analyzer, Work Hours Tracker & AD FS Logon Monitoring
Get ahead of AD issues: How to resolve account lockouts, track user productivity, and monitor critical changes We’ve rolled out powerful new AD auditing capabilities in Log360 Cloud—and we’re kicking things off with a launch webinar to walk you through
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