ManageEngine SupportCenter Plus - version 15.1 - Build - 15110 Released
Dear User(s) Greetings for the day. We released SupportCenter Plus - version 15.1 - Build - 15110. We have made some major Enhancements : SCP-7344 : Account module revamp. SCP-7607: Support Rep Home Page Customization SCP-7799 : Web Tabs SCP-7800 : Enhanced
ManageEngine ServiceDesk Plus MSP - version 15.1 - Build - 15110 Released
Dear User(s) Greetings for the day. We released ServiceDesk Plus MSP - version 15.1 - Build - 15110. We have made some major Enhancements and Behavior changes related to Assets and CMBD and many more SDPMSP-24371 : Two factor authentication support for
[New Release] ADManager Plus' latest build 8034 is now live!
Hello everyone, We are glad to let you know that we have released the latest build of ADManager Plus, 8034. Feature: Marketplace Extensions: Administrators can now install third-party application extensions from the ManageEngine Marketplace and manage
[Free e-book] Powering the modern BFSI with analytics
Hi there, Modern financial enterprises are grappling with growing customer experience gaps, evolving regulations, rising fraud risks, slower credit decisions, and increasing infrastructure complexity. Traditional reporting and siloed insights can no longer
[Live Webinar] Improve Detection Accuracy with Intelligent Log Parsing
Hi, Raw log data only becomes valuable when it can be structured, searched, and analyzed with accuracy. In modern environments, teams are flooded with logs from cloud platforms, applications, and infrastructure, yet most of that data remains difficult
[Live Webinar] Secure Privileged Access in Hybrid AD and Cloud Environments
Hi, Privileged access is evolving rapidly. With AI driven automation, cloud based roles, and increasingly complex administrator privileges, many organizations are facing security gaps that are difficult to detect until a breach occurs. To help security
Patch Tuesday Updates: January 2026
Good day, everyone! Here's a list of the updates released in this month's Patch Tuesday. New OS Security Updates: 43200 - 2026-01 Security Monthly Quality Rollup for Windows Server 2008 R2 for x64-based Systems (KB5073695) (CVE-2023-31096) (ESU) 43201
Patch Tuesday Updates: January 2026
Good day, everyone! Here's a list of the updates released in this month's Patch Tuesday. New OS Security Updates: 43200 - 2026-01 Security Monthly Quality Rollup for Windows Server 2008 R2 for x64-based Systems (KB5073695) (CVE-2023-31096) (ESU) 43201
Patch Tuesday Updates: January 2026
Good day, everyone! Here's a list of the updates released in this month's Patch Tuesday. New OS Security Updates: 43200 - 2026-01 Security Monthly Quality Rollup for Windows Server 2008 R2 for x64-based Systems (KB5073695) (CVE-2023-31096) (ESU) 43201
M365 Security Plus build 4811 is out now!
Hello everybody! We are glad to announce the release of M365 Security Plus' latest build-4811. Enhancements Apache Tomcat has been updated in M365 Security Plus to version 9.0.112. Zulu JRE has been updated in M365 Security Plus to version 8.90.0.19,
M365 Manager Plus build 4811 is out now!
Hello everybody! We are glad to announce the release of M365 Manager Plus' latest build–4811. Enhancements M365 Manager Plus now lets you prevent user creation failures caused by duplicate identifiers by using another naming format or appending characters
Upcoming enhancements in Zia Cluster Analysis, Google AI Studio integration, multi-language solutions & Ask Zia as the default requester landing page in ServiceDesk Plus Cloud.
Dear Users, We’re pleased to share an important announcement about the upcoming enhancements on tasks and Help center in ServiceDesk Plus Cloud. Below is a brief run-through of the same. Enhancements Zia Cluster Analysis Introducing Cluster Analysis to
[New Release] ADManager Plus' latest build 8030 is now live!
Hello everyone, We are glad to let you know that we have released the latest build of ADManager Plus, 8030. Features Zia - AI chat assistant: A new AI-powered assistant, Zia, has been introduced to help users perform AD management tasks and generate reports
ServiceDesk Plus Cloud - Slowness in EU DC
Hi everyone, We’re aware that some of you are currently experiencing slowness while using ServiceDesk Plus Cloud in the EU Data Center, and we’re truly sorry for the inconvenience this is causing. Our team is actively investigating the issue on top priority
Upcoming DR drill in UK on 14th Dec 2025 and 21st Dec 2025
Dear Customers, We have planned to conduct our yearly Disaster Recovery(DR) Drill for Zoho UK(United Kingdom) Service on 14th Dec 2025 and 21st Dec 2025 to ensure our DR Readiness in UK Deployment. This will help us support our expanding server far more
SharePoint Manager Plus build 4508 is here!
Hello everybody! We're excited to announce the release of SharePoint Manager Plus' latest build–4508, with an enhancement to improve your experience. Enhancement Centralized technician management: Technician accounts for SharePoint Manager Plus can now
Invitation to try the Key Manager Plus Cloud – Beta access now open
Hi All, We are excited to share that the cloud version of ManageEngine Key Manager Plus is now available for beta access. https://www.manageengine.com/key-manager/key-manager-plus-cloud.html This release is designed for organizations looking to manage
Exchange Reporter Plus build 5800 is out now
Hello everybody! We are glad to announce the release of Exchange Reporter Plus' latest build–5800. Enhancements Exchange Reporter Plus no longer requires a dedicated service account for its Exchange Online module. All functionalities can now be configured
[New Release] ADManager Plus' latest build 8031 is now live!
Hello everyone, We are glad to let you know that we have released the latest build of ADManager Plus, 8031. Issues fixed Fixed an issue where only the prefix was being updated for the Logon name field in Active Directory when the Azure Active Directory
Upcoming DR drill in IN on 14th Dec 2025 and 21st Dec 2025
Dear Customers, We have planned to conduct our yearly Disaster Recovery(DR) Drill for Zoho IN(India) Service on 14th Dec 2025 and 21st Dec 2025 to ensure our DR Readiness in IN Deployment. This will help us support our expanding server far more efficiently.
Recommended update: ADSelfService Plus build 6521 includes key security fixes
Hello, ADSelfService Plus' latest build, 6521, has been released with the following issue fixes: Issue fixes An issue which caused ADSelfService Plus portal logins to be slow during periods of high request load has been fixed. An issue in which endpoint
[New Release] ADManager Plus' latest build 8033 is now live!
Hello everyone, We are glad to let you know that we have released the latest build of ADManager Plus, 8033. Enhancements: Added support to enable Kerberos AES 128/256-bit encryption in User Creation and Modification. Issues fixed: Fixed an issue where
Service Disruption – IN DC | ServiceDesk Plus Cloud (16 December 2025)
Hello Customers, We experienced a service disruption in the India Datacenter on 16 December 2025, between 01:53:47 PM IST and 02:14:17 PM IST, with a total incident duration of 20 minutes and 30 seconds. As communicated earlier, a Disaster Recovery (DR)
Change in Windows login agent uninstall/update method in ADSelfService Plus (from build 6304)
Hello Everyone, From ADSelfService Plus build 6304 onward, the Windows login agent can no longer be updated or uninstalled through the Windows Control Panel. To manage (install, update, or uninstall) the Windows login agent, please use one of the supported
New feature release: Device Timeline – Visualize, trace, and troubleshoot issues faster
Hello everyone, We're excited to introduce Device Timeline, a major upgrade to Endpoint Central’s DEX module that gives IT teams a clearer, more intuitive way to investigate performance issues.This is currently available for cloud users only. This feature
Upcoming New Features
Hello all, We are glad to inform you that several significant features are scheduled for an upcoming release. Please note that the final scope of these features may be subject to change or postponement as the release progresses. 1) Request Workflow: Request
Patch Tuesday Updates: December 2025
Good day, everyone! Here's a list of the updates released in this month's Patch Tuesday. New OS Security Updates: 43062 - 2025-12 Security Monthly Quality Rollup for Windows Server 2008 R2 for x64-based Systems (KB5071501) (ESU) (CVE-2025-54100) 43063
Patch Tuesday Updates: December 2025
Good day, everyone! Here's a list of the updates released in this month's Patch Tuesday. New OS Security Updates: 43062 - 2025-12 Security Monthly Quality Rollup for Windows Server 2008 R2 for x64-based Systems (KB5071501) (ESU) (CVE-2025-54100) 43063
Patch Tuesday Updates: December 2025
Good day, everyone! Here's a list of the updates released in this month's Patch Tuesday. New OS Security Updates: 43062 - 2025-12 Security Monthly Quality Rollup for Windows Server 2008 R2 for x64-based Systems (KB5071501) (ESU) (CVE-2025-54100) 43063
Upcoming enhancements on Support Handoff in Help Center in ServiceDesk Plus Cloud.
Dear Users, We’re pleased to share an important announcement about the upcoming enhancements on tasks and Help center in ServiceDesk Plus Cloud. Below is a brief run-through of the same. Enhancements: Support Handoff in Help Center Ask Zia Help Center
Upcoming enhancements on Requests and Assets in ServiceDesk Plus Cloud.
Dear Users, We’re pleased to share an important announcement about the upcoming enhancements on tasks and Help center in ServiceDesk Plus Cloud. Below is a brief run-through of the same. Enhancements Requests: Archive canceled requests and requests that
Upcoming DR drill in US on 22rd Nov 2025 and 6th Dec 2025
Dear Customers, We have planned to conduct our yearly Disaster Recovery(DR) Drill for Zoho US(United States) Service on 22rd Nov 2025 and 6th Dec 2025 to ensure our DR Readiness in US Deployment. This will help us support our expanding server far more
Track non-compliant resources with Governance Checks
Hi there! We've introduced the Governance Checks in CloudSpend which is a compliance and resource management feature, that helps you track and manage non compliant resources across your cloud accounts. As your cloud footprint grows across teams and providers,
[Free training] Power up your network monitoring game with a free product training
Whether you're evaluating, learning the ropes, or a regularly using OpManager, there's no better way to get fresh insights in optimizing your network monitoring than a product training. Attend the free, four-part webinar series on September 17, 24, October
Upcoming IN & UK DR Drill Scheduled for 14th December 2025 and 21st December 2025
Dear Customers, We will be conducting our annual Disaster Recovery (DR) Drill for Zoho IN and UK services on December 14th, 2025 and December 21st, 2025. This drill is part of our ongoing efforts to ensure comprehensive DR readiness for the US deployments
Discontinuation of Web Remote Functionality
Dear users, We would like to bring to your notice that Web Remote functionality will be discontinued from ServiceDesk Plus/Asset Explorer due to its dependency on the third-party library SparkGateway. For new installations, this will come with immediate
[Free e-book] Revolutionize enterprise service desks with agentic AI
Hi there, IT service management is evolving fast. It’s no longer just about responding to tickets. Modern service desks must think, predict, analyze, and act before issues even surface. Generative and agentic AI are making it possible. Together, they
Centralized control with the new multi-portal experience
Hi there! CloudSpend now supports a full multi-portal setup for both MSPs and enterprises. This update gives you more control over how you organize cost data and how your customers access their own views. The Customer Portal lets you create branded portals
Intermittent Slowness in ServiceDesk Plus Cloud hosted in India Data Center
Dear Customers, We sincerely apologize for the inconvenience. We are currently experiencing intermittent slowness in the ServiceDesk Plus Cloud application hosted in our India data centre. A subset of customers is affected. Our team is actively investigating
End of Support Announcement for macOS Mojave (10.14) and Catalina (10.15)
We’d like to inform you that support for macOS Mojave (10.14) and macOS Catalina (10.15) will be officially discontinued effective March 1, 2026. Reason for This Change Apple has officially ended software and security updates for macOS Mojave (10.14)
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