ManageEngine Pitstop | Community and Support forums

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                      • Most Discussed Topics

                      • Intermittent Email Sending Issues with Office 365

                        Dear Customers, We are experiencing intermittent issues with sending emails through Office 365 from ServiceDesk Plus Cloud (US Data Center) due to connection issues with the O365 SMTP server. We sincerely apologize for any inconvenience this may have
                      • Automatic ticket distribution

                        Currently we need to disseminate everything that happens in a ticket to a specific group of non-technical people, so that they can be informed. That is, this forwarding can be set up automatically and it works for both provided and received responses.
                      • Pending Request - Properties Field

                        Hi Is it possible to remove fields from the Properties section of a Requesters pending request page? e.g. remove Impact, Urgency, Item
                      • Not able to collect the data for Network Interface attribute using SSH mode

                        Hello. Good day. Your support to check this reported error on a LINUX RHEL 9.4 monitor. It indicates that it cannot collect data from network interfaces. Attached are a couple of screenshots of the error. Thanks for your help Regards
                      • Custom script not working - what am I doing wrong?

                        Hi, I am trying to create a custom script (my first), and I cant work out why its not working. There is no error or feedback and I cannot find any log to help me diagnose the problem. This is only a partial script at this point, whilst I figure out how