Zoho Desk

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                      • Most Discussed Topics

                      • change status of software

                        How can the approve status of software be changed from Superseded to approved? We have an older version of some software that we want to install on an older system, and the superseded version is the last supported version that will run on that syste
                      • 2026-03 Windows patches not visible in Missing Patches

                        Hi, I'm experiencing an unusual issue. I can't see the 2026-03 Cumulative Update for Windows 10/11 (22H2, 24H2 and 25H2) in the 'Missing patches' section. Patch Management isn't counting computers without this update installed. In the 'Support patches'
                      • Deployments will not reboot after deploying

                        I've been having a problem with deployments for at least the last 3 months, and it's starting to really bug me. Deployments WILL NOT under any circumstances initiate a reboot when complete, this product has become next to useless since I have to closely
                      • message has lines too long for transport

                        When sending certain reports(I've recreated it with Inline HTML report) we get "message has lines too long for transport" from the SMTP this seems to be an issue where the e-mail client (Servicedesk Plus) doesn't wrap long lines. Could you check to wrap
                      • Notify requester when a task status changes

                        Is there an easy way to notify a requester when a task status is changed in an open ticket.