Zoho Desk

                New to ADSelfService Plus?

                      • Announcements

                      • New feature release: Application log monitoring for faster troubleshooting

                        Modern applications generate massive volumes of logs across servers, containers, microservices, and platforms. From performance events to security warnings, every log line carries valuable insight. But when logs are scattered across systems and stored
                      • Free webinar: Automate incident response with ServiceDesk Plus integration

                        Hi there ! Even with powerful observability platforms, a reactive and siloed response can escalate minor issues into major outages. When incident ownership is unclear, resolution slows, leading to prolonged downtime and reduced business productivity.
                      • Asset template customization

                        Dear users, We are happy to introduce another feature that has been frequently requested and is set to be released in the upcoming release. As you may know, the product type in ServiceDesk Plus is the high-level classification used to categorize different
                      • [New Release] ADManager Plus' latest build 8036 is now live!

                        [New Release] ADManager Plus' latest build 8036 is now live! Hello everyone, We are glad to let you know that we have released the latest build of ADManager Plus, 8036. Enhancement Added support for Security group type in the Modify Single Group action
                      • PAM360 New Build 8400

                        Hi, PAM360 build 8400 is now available for download. This release introduces session recording in the native PAM360 Remote Connect application, strengthening visibility and accountability for privileged access initiated through PAM360 Remote Connect.
                      • Most Discussed Topics

                      • Issue with Startup : Build 15.2 Build 15240

                        Hi - @Dinesh Bhaskaran I am on the latest version (15240) and having an issue with Startup. The progress never moves past 0% and there is a CMD window that claims to check configuration.lock but I don't even see that on the file system (yes, I'm
                      • Visual Studio update

                        I have a number of machines with visual studio installed, but EC doesnt detect that they need updates. has anyone got EC patching monthly Visual studio updates?
                      • Endpoint Central Threats&Patches Compliance Targets confusion

                        I have created a custom group (Admin-Custom Group) that uses "Matches OSType = 'Server'" to pick all servers from my inventory. This shows that it found all my 11 pilot servers. I then use this under Threats&Patches, Compliance, Map and Audit Targets
                      • Error updating to 15.200

                        Hi, Team, After successfully upgrading the UAT environment, I've got these alerts on the production environment:and then, I ran initpgsql.bat, then I selected the ppm file. It began the installation, but stopped when moving from 16% to 20% - the window
                      • Technicians see different things with the same filter.

                        Filter looks like this: Both users are members of the Group Service Point, both users have the same role. A sees 104 tickets, B sees 107. A can access the three unseen tickets by ticketID no problem. I also have access to this site/group and I also see