Service Update: Mail Fetching and Sending Delay in UK DC
Dear Customers, We apologize for the inconvenience caused. We are currently experiencing issues with mail fetching and sending delays when using Modern Authentication in UK DC accounts. Our preliminary analysis indicates that this is a network level issue
[Free e-book] Cybersecurity reimagined: 4 ways agentic AI strengthens enterprise defenses
Hi there, Traditional defense strategies can’t keep up with evolving threats. Agentic AI can. It combines deep reasoning, autonomy, and GenAI-powered analytics to predict risks, automate response, and strengthen enterprise resilience. Download our latest
Upcoming change in ServiceDesk Plus Cloud
Dear Users, We’re pleased to share an important announcement about the upcoming change in ServiceDesk Plus Cloud. Below is a brief run-through of the same. Upcoming Change: Accessing Our Application We’re updating the way you sign in to our application
End of Support announcement for Windows XP, Vista, Windows Server 2003, Windows Server 2008, macOS 10.11, macOS 10.12, and macOS 10.13
Dear Customers, This forum post is to inform you of a significant update regarding our support for legacy operating systems. Effective December 31, 2024, Endpoint Central will officially discontinue support for Windows XP, Vista, Windows Server 2003,
ManageEngine security advisory—Important security fix released for ManageEngine PAM360
Hi there, This security advisory is to let you know that a security vulnerability of high severity was detected in ManageEngine PAM360. CVE ID: CVE-2025-11669 Severity: High. What is the issue? An unauthorized access vulnerability was discovered in PAM360.
Patch Tuesday Updates: October 2025
Good day, everyone! Here's a list of the updates released in this month's Patch Tuesday. New OS Security Updates: 42594 - 2025-10 Security Only Quality Update for Windows Server 2008 R2 for x64-based Systems (KB5066876) (ESU) (CVE-2025-24052) (CVE-2025-24990)
Patch Tuesday Updates: October 2025
Good day, everyone! Here's a list of the updates released in this month's Patch Tuesday. New OS Security Updates: 42594 - 2025-10 Security Only Quality Update for Windows Server 2008 R2 for x64-based Systems (KB5066876) (ESU) (CVE-2025-24052) (CVE-2025-24990)
Patch Tuesday Updates: October 2025
Good day, everyone! Here's a list of the updates released in this month's Patch Tuesday. New OS Security Updates: 42594 - 2025-10 Security Only Quality Update for Windows Server 2008 R2 for x64-based Systems (KB5066876) (ESU) (CVE-2025-24052) (CVE-2025-24990)
US DC Slowness
Dear Customers, Apologies for the inconvenience caused. Due to network level disturbance, we are currently experiencing slowness in the ServiceDesk Plus Cloud application hosted in our US Data centre. Our team is currently working on it and will update
M365 Security Plus 4803 is out now!
Hello everybody! We are glad to announce the release of M365 Security Plus' latest build-4803. Issue Fixes Some minor issues have been fixed. How to update? Update using service pack. New to M365 Security Plus? Download the fully functional free trial
M365 Manager Plus build 4803 is out now!
Hello everybody! We are glad to announce the release of M365 Manager Plus' latest build–4803. Issue Fix An issue that caused the following reports to fail when collecting data on mail traces that have null values for Sender Email Address has been fixed.
[New Release] ADManager Plus' latest build 8025 is now live!
Hello everyone, We are glad to let you know that we have released the latest build of ADManager Plus, 8025. Issues fixed Fixed an issue where the Microsoft 365 tab appeared blank for technicians and was only restored after editing and saving the technician
RecoveryManager Plus rolls out build 6310 with feature enhancements.
We are glad to release the latest version of RecoveryManager Plus, build 6310. Features: · Entra ID BitLocker recovery keys: You can now back up and retrieve Entra ID BitLocker recovery keys ensuring quick access to encrypted drives. · Portal rebranding:
Upcoming enhancements in ServiceDesk Plus Cloud
Dear Users, We are elated to announce the upcoming enhancements in ServiceDesk Plus Cloud.Below is a brief run-through of the same. ServiceDesk Plus Cloud Onboarding Experience Revamping ServiceDesk Plus Cloud onboarding for a faster, smoother, and more
Upcoming Enchancement in Request
Dear Users, We are elated to announce the upcoming enhancements in Request in ServiceDesk Plus Cloud.Below is a brief run-through of the same. Enhancement Merged Request Information in Parent Requests After merging requests, users can now: Identify conversations
Update – New IP Ranges for UK Data Center
Dear Customer, We have recently added new IP ranges in our UK Data Center. If you have enabled IP whitelisting in your mail server, please ensure the following new IP addresses are added in addition to the existing ones to avoid any disruption. New IPs:
ADSelfService Plus 6519 enhances security with important issue fixes!
Hello Everyone, ADSelfService Plus' latest build, 6519, has been released with the following updates: Issue fixes A critical security vulnerability (CVE-2025-11250) has been identified and resolved. An issue where enrollment for Duo Authenticator through
🚀 Join us at UserConf London 2025!
Dear Customers, We’re thrilled to announce that UserConf London 2025 is happening on October 23–24, 2025, at the ICC Maritime Suite, ExCeL London 🎉 This is your chance to: ✅ Deep-dive into our products with expert-led, hands-on sessions ✅ Connect with
Upcoming SA Disaster recovery drill scheduled for 19th & 26th Sep 2025
Dear Customers, We have planned to conduct our yearly Disaster Recovery(DR) Drill for Zoho SA(Saudi Arabia) Service on 19th September 2025 and 26th September 2025 to ensure our DR Readiness in SA Deployment. This will help us support our expanding server
Upcoming JP DR Drill Scheduled for 20th & 27th September 2025
Dear Customers, We have planned to conduct our yearly Disaster Recovery(DR) Drill for Zoho JP(Japan) Service on 20th September 2025 and 27th September 2025 to ensure our DR Readiness in JP Deployment. This will help us support our expanding server far
Upcoming CN DR Drill Scheduled for 20th & 27th September 2025
Dear Customers, We have planned to conduct our yearly Disaster Recovery(DR) Drill for Zoho CN(China) Service on 20th September 2025 and 27th September 2025 to ensure our DR Readiness in CN Deployment. This will help us support our expanding server far
Exciting news! OS Deployment is now available in Endpoint Central MSP!
We're thrilled to announce the launch of OS Deployment feature within Endpoint Central MSP Cloud! What does this mean for you? You can now: Remotely deploy operating systems to multiple client endpoints. Automate OS installations and configurations. Customize
[Free webinar] A CIO’s roadmap for AI adoption that delivers
Hi there, AI adoption in enterprise IT is facing a reality check. Today, CIOs are under pressure to prove AI's real business impact and many AI-driven initiatives in IT stall due to weak planning, spiraling costs, and a lack of measurable outcomes. It's
[Free e-book] Everything you need to master RCA for modern IT
Hello there, Traditional, manual root cause analysis (RCA) often struggles to keep up with the demands of complex IT environments. Resolutions drag on, alerts and escalations pile up, and more often than not, critical issues slip through the cracks. GenAI
ManageEngine Log360: The 2024 recap and what’s ahead in 2025
2024 was a landmark year for Log360, packed with game-changing updates that elevated cybersecurity and compliance to new heights. Let’s explore the standout capabilities that are reshaping how organizations tackle threats and meet compliance demands.
Level up your skills with free Analytics Plus Virtual Training!
Hi everyone, Join our live, instructor-led virtual training sessions designed to help you unlock the full potential of Analytics Plus. This beginner-focused session is designed to guide you every step of the way. Here’s what’s in store: Beginner course:
Introducing Storage Tiers & Enhanced Management in Log360 Cloud
Hi everyone, We’re excited to announce a major update to Log360 Cloud with new features designed to give you more control, visibility, and efficiency in log storage and management. Here’s what’s new: Key Enhancements License Management: Storage is now
M365 Security Plus build 4802 is out now!
Hello everybody! We are glad to announce the release of M365 Security Plus' latest build-4802. Important As Microsoft has deprecated the Get-Message and Get-MessageTraceDetail cmdlets for tenants in the Microsoft 365 global cloud, audit actions will now
M365 Manager Plus build 4802 is out now!
Hello everybody! We are glad to announce the release of M365 Manager Plus' latest build–4802. Important As Microsoft has deprecated the Get-Message and Get-MessageTraceDetail cmdlets for tenants in the Microsoft 365 global cloud, reports and audit actions
Apple WWDC 2025 updates
We’re excited to announce that ManageEngine Mobile Device Manager Plus is ready to support the latest Apple platforms unveiled at WWDC 2025. With the release of iOS, iPadOS, macOS 26, Apple has introduced new management capabilities and enhancements for
RMM Central now supports macOS 26 Tahoe
We’re excited to announce that RMM Central now supports macOS Tahoe. This latest addition ensures that IT administrators can seamlessly manage macOS Tahoe devices, leveraging RMM Central's complete suite of endpoint management capabilities. Unveiled at
Browser Security Plus Now Supports macOS 26 Tahoe
We’re excited to inform you that Browser Security Plus now supports macOS 26 Tahoe. IT administrators can now manage patches for macOS Tahoe devices easily using Browser Security Plus’s advanced patching features. macOS Tahoe, introduced at WWDC 2025,
Device Control Plus Now Supports macOS 26 Tahoe
We’re excited to inform you that Device Control Plus now supports macOS 26 Tahoe. IT administrators can now manage patches for macOS Tahoe devices easily using Device Control Plus’s advanced patching features. macOS Tahoe, introduced at WWDC 2025, brings
Application Control Plus Now Supports macOS 26 Tahoe
We’re excited to inform you that Application Control Plus now supports macOS 26 Tahoe. IT administrators can now manage patches for macOS Tahoe devices easily using Application Control Plus’s advanced patching features. macOS Tahoe, introduced at WWDC
Endpoint Central MSP now supports macOS Tahoe
We’re excited to announce that Endpoint Central MSP now supports macOS Tahoe. This latest addition ensures that IT administrators can seamlessly manage macOS Tahoe devices, leveraging Endpoint Central MSP’s complete suite of endpoint management capabilities.
Vulnerability Manager Plus Now Supports macOS 26 Tahoe
Hello everyone ! We’re excited to inform you that Vulnerability Manager Plus now supports macOS 26 Tahoe. IT administrators can now manage patches for macOS Tahoe devices easily using Vulnerability Manager Plus’s advanced patching features. macOS Tahoe,
Remote Access Plus now supports macOS Tahoe!
We’re excited to announce that Remote Access Plus now supports macOS 26 Tahoe. IT administrators can now manage patches for macOS Tahoe devices easily using Remote Access Plus's capabilities. macOS Tahoe, introduced at WWDC 2025, brings improved privacy,
Patch Manager Plus Now Supports macOS 26 Tahoe
Hello everyone ! We’re excited to inform you that Patch Manager Plus now supports macOS 26 Tahoe. IT administrators can now manage patches for macOS Tahoe devices easily using Patch Manager Plus’s advanced patching features. macOS Tahoe, introduced at
Endpoint Central now supports macOS Tahoe!
We’re excited to inform you that Endpoint Central now supports macOS 26 Tahoe. IT administrators can now manage patches for macOS Tahoe devices easily using Endpoint Central’s advanced patching features. macOS Tahoe, introduced at WWDC 2025, brings improved
Upgrading to ServiceDesk Plus 15100: Important Information
We are pleased to announce that the 15100 patch file for ServiceDesk Plus is now made available to our customers. To ensure a smooth transition, we conduct a thorough sanity check on each customer's ServiceDesk Plus setup before providing the patch. If
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