Recommended update: ADSelfService Plus build 6521 includes key security fixes
Hello, ADSelfService Plus' latest build, 6521, has been released with the following issue fixes: Issue fixes An issue which caused ADSelfService Plus portal logins to be slow during periods of high request load has been fixed. An issue in which endpoint
[New Release] ADManager Plus' latest build 8033 is now live!
Hello everyone, We are glad to let you know that we have released the latest build of ADManager Plus, 8033. Enhancements: Added support to enable Kerberos AES 128/256-bit encryption in User Creation and Modification. Issues fixed: Fixed an issue where
Service Disruption – IN DC | ServiceDesk Plus Cloud (16 December 2025)
Hello Customers, We experienced a service disruption in the India Datacenter on 16 December 2025, between 01:53:47 PM IST and 02:14:17 PM IST, with a total incident duration of 20 minutes and 30 seconds. As communicated earlier, a Disaster Recovery (DR)
Change in Windows login agent uninstall/update method in ADSelfService Plus (from build 6304)
Hello Everyone, From ADSelfService Plus build 6304 onward, the Windows login agent can no longer be updated or uninstalled through the Windows Control Panel. To manage (install, update, or uninstall) the Windows login agent, please use one of the supported
New feature release: Device Timeline – Visualize, trace, and troubleshoot issues faster
Hello everyone, We're excited to introduce Device Timeline, a major upgrade to Endpoint Central’s DEX module that gives IT teams a clearer, more intuitive way to investigate performance issues.This is currently available for cloud users only. This feature
Upcoming New Features
Hello all, We are glad to inform you that several significant features are scheduled for an upcoming release. Please note that the final scope of these features may be subject to change or postponement as the release progresses. 1) Request Workflow: Request
Patch Tuesday Updates: December 2025
Good day, everyone! Here's a list of the updates released in this month's Patch Tuesday. New OS Security Updates: 43062 - 2025-12 Security Monthly Quality Rollup for Windows Server 2008 R2 for x64-based Systems (KB5071501) (ESU) (CVE-2025-54100) 43063
Patch Tuesday Updates: December 2025
Good day, everyone! Here's a list of the updates released in this month's Patch Tuesday. New OS Security Updates: 43062 - 2025-12 Security Monthly Quality Rollup for Windows Server 2008 R2 for x64-based Systems (KB5071501) (ESU) (CVE-2025-54100) 43063
Patch Tuesday Updates: December 2025
Good day, everyone! Here's a list of the updates released in this month's Patch Tuesday. New OS Security Updates: 43062 - 2025-12 Security Monthly Quality Rollup for Windows Server 2008 R2 for x64-based Systems (KB5071501) (ESU) (CVE-2025-54100) 43063
Upcoming enhancements on Support Handoff in Help Center in ServiceDesk Plus Cloud.
Dear Users, We’re pleased to share an important announcement about the upcoming enhancements on tasks and Help center in ServiceDesk Plus Cloud. Below is a brief run-through of the same. Enhancements: Support Handoff in Help Center Ask Zia Help Center
Upcoming enhancements on Requests and Assets in ServiceDesk Plus Cloud.
Dear Users, We’re pleased to share an important announcement about the upcoming enhancements on tasks and Help center in ServiceDesk Plus Cloud. Below is a brief run-through of the same. Enhancements Requests: Archive canceled requests and requests that
Upcoming DR drill in US on 22rd Nov 2025 and 6th Dec 2025
Dear Customers, We have planned to conduct our yearly Disaster Recovery(DR) Drill for Zoho US(United States) Service on 22rd Nov 2025 and 6th Dec 2025 to ensure our DR Readiness in US Deployment. This will help us support our expanding server far more
Track non-compliant resources with Governance Checks
Hi there! We've introduced the Governance Checks in CloudSpend which is a compliance and resource management feature, that helps you track and manage non compliant resources across your cloud accounts. As your cloud footprint grows across teams and providers,
[Free training] Power up your network monitoring game with a free product training
Whether you're evaluating, learning the ropes, or a regularly using OpManager, there's no better way to get fresh insights in optimizing your network monitoring than a product training. Attend the free, four-part webinar series on September 17, 24, October
Upcoming IN & UK DR Drill Scheduled for 14th December 2025 and 21st December 2025
Dear Customers, We will be conducting our annual Disaster Recovery (DR) Drill for Zoho IN and UK services on December 14th, 2025 and December 21st, 2025. This drill is part of our ongoing efforts to ensure comprehensive DR readiness for the US deployments
[New Release] ADManager Plus' latest build 8030 is now live!
Hello everyone, We are glad to let you know that we have released the latest build of ADManager Plus, 8030. Features Zia - AI chat assistant: A new AI-powered assistant, Zia, has been introduced to help users perform AD management tasks and generate reports
Upcoming DR drill in IN on 14th Dec 2025 and 21st Dec 2025
Dear Customers, We have planned to conduct our yearly Disaster Recovery(DR) Drill for Zoho IN(India) Service on 14th Dec 2025 and 21st Dec 2025 to ensure our DR Readiness in IN Deployment. This will help us support our expanding server far more efficiently.
Upcoming DR drill in UK on 14th Dec 2025 and 21st Dec 2025
Dear Customers, We have planned to conduct our yearly Disaster Recovery(DR) Drill for Zoho UK(United Kingdom) Service on 14th Dec 2025 and 21st Dec 2025 to ensure our DR Readiness in UK Deployment. This will help us support our expanding server far more
[New Release] ADManager Plus' latest build 8031 is now live!
Hello everyone, We are glad to let you know that we have released the latest build of ADManager Plus, 8031. Issues fixed Fixed an issue where only the prefix was being updated for the Logon name field in Active Directory when the Azure Active Directory
Discontinuation of Web Remote Functionality
Dear users, We would like to bring to your notice that Web Remote functionality will be discontinued from ServiceDesk Plus/Asset Explorer due to its dependency on the third-party library SparkGateway. For new installations, this will come with immediate
[Free e-book] Revolutionize enterprise service desks with agentic AI
Hi there, IT service management is evolving fast. It’s no longer just about responding to tickets. Modern service desks must think, predict, analyze, and act before issues even surface. Generative and agentic AI are making it possible. Together, they
Centralized control with the new multi-portal experience
Hi there! CloudSpend now supports a full multi-portal setup for both MSPs and enterprises. This update gives you more control over how you organize cost data and how your customers access their own views. The Customer Portal lets you create branded portals
Intermittent Slowness in ServiceDesk Plus Cloud hosted in India Data Center
Dear Customers, We sincerely apologize for the inconvenience. We are currently experiencing intermittent slowness in the ServiceDesk Plus Cloud application hosted in our India data centre. A subset of customers is affected. Our team is actively investigating
End of Support Announcement for macOS Mojave (10.14) and Catalina (10.15)
We’d like to inform you that support for macOS Mojave (10.14) and macOS Catalina (10.15) will be officially discontinued effective March 1, 2026. Reason for This Change Apple has officially ended software and security updates for macOS Mojave (10.14)
Upcoming US DR Drill Scheduled for 22nd November 2025 and 6th December 2025
Dear Customers, We will be conducting our annual Disaster Recovery (DR) Drill for Zoho US services on November 22nd, 2025 and December 6th, 2025. This drill is part of our ongoing efforts to ensure comprehensive DR readiness for the US deployments and
Upcoming enhancements on tasks and Help center in ServiceDesk Plus Cloud.
Dear Users, We’re pleased to share an important announcement about the upcoming enhancements on tasks and Help center in ServiceDesk Plus Cloud. Below is a brief run-through of the same. Enhancements Sync Tasks to Office 365 Calendar Tasks in ServiceDesk
End of Support Announcement for macOS Mojave(10.14) and Catalina (10.15)
We’d like to inform you that support for macOS Mojave (10.14) and macOS Catalina (10.15) will be officially discontinued effective March 1, 2026 for RMM Central. Reason for This Change Apple has officially ended software and security updates for macOS
Patch Tuesday Updates: November 2025
Good day, everyone! Here's a list of the updates released in this month's Patch Tuesday. New OS Security Updates: 42869 - 2025-11 Security Only Quality Update for Windows Server 2008 R2 for x64-based Systems (KB5068908) (ESU) 42870 - 2025-11 Security
End of Support Announcement for macOS Mojave(10.14) and Catalina (10.15)
We’d like to inform you that support for macOS Mojave (10.14) and macOS Catalina (10.15) will be officially discontinued effective March 1, 2026. Reason for This Change Apple has officially ended software and security updates for macOS Mojave (10.14)
End of Support Announcement for macOS Mojave(10.14) and Catalina (10.15)
We’d like to inform you that support for macOS Mojave (10.14) and macOS Catalina (10.15) will be officially discontinued effective March 1, 2026. This is applicable for both Device Control on-premises and cloud versions. Reason for This Change Apple has
End of Support Announcement for macOS Mojave (10.14) and Catalina (10.15)
We’d like to inform you that support for macOS Mojave (10.14) and macOS Catalina (10.15) will be officially discontinued effective March 1, 2026. This is applicable for both Patch Manager Plus on-premises and cloud versions. Reason for This Change Apple
End of Support Announcement for macOS Mojave (10.14) and Catalina (10.15)
We’d like to inform you that support for macOS Mojave (10.14) and macOS Catalina (10.15) will be officially discontinued effective March 1, 2026. Reason for This Change Apple has officially ended software and security updates for macOS Mojave (10.14)
Forrester study reveals 95% time savings in patching with Endpoint Central
According to the latest Forrester Total Economic Impact™ study, organizations using Endpoint Central saw up to 95% time savings in patch management resulting in $913,000 in productivity gains over three years. The study found that interviewed organizations
Forrester study reveals 95% time savings in patching with Endpoint Central
According to the latest Forrester Total Economic Impact™ study, organizations using Endpoint Central saw up to 95% time savings in patch management resulting in $913,000 in productivity gains over three years. The study found that interviewed organizations
Milestone Marker : The application performance monitoring bookmark you never knew you needed!
Imagine this: your team rolls out a new update to your customer-facing web application. Everything seems fine at first with no errors and downtime; but users soon start reporting slower load times. You need clarity on whether the recent deployment caused
Expanded Exploit Coverage for CVEs
Previously, CVE information was fetched from a limited number of sources, which caused many detected CVEs in the product to have their exploit status marked as Not Available. We have now expanded our data coverage by integrating several additional sources.
Expanded Exploit Coverage for CVEs
Previously, CVE information was fetched from a limited number of sources, which caused many detected CVEs in the product to have their exploit status marked as Not Available. We have now expanded our data coverage by integrating several additional sources.
Endpoint Central delivered 442% ROI according to Forrester Total Economic Impact study
We are excited to share that we recently commissioned a Forrester Total Economic Impact™ (TEI) study to evaluate the potential benefits that organizations can achieve using Endpoint Central. The study found that interviewed organizations using Endpoint
Endpoint Central delivered 442% ROI according to Forrester Total Economic Impact study
We are excited to share that we recently commissioned a Forrester Total Economic Impact™ (TEI) study to evaluate the potential benefits that organizations can achieve using Endpoint Central. The study found that interviewed organizations using Endpoint
New Integration: See how Log360 Security Intelligence Elevates Your ServiceDesk Plus Workflows
Often, the first sign of a security event hits the IT help desk—but without full context. This integration provides the missing link, synchronizing real-time SIEM security intelligence directly into your ITSM workflows. Join us for an exclusive session
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