[KB] How do I keep an eye on the OWA activities of my Exchange Online users?
Outlook Web Access has made life so much easier for users—they no longer need to be stuck to their desktops to access emails. But this increase in accessibility also comes with security issues such as logons from unknown IP addresses, which could be a sign of malicious activity. You need to keep an eye on OWA to maintain the health of your Exchange organization. Solution: Exchange Reporter Plus offers comprehensive reports on OWA logons, and attachment and address book policies. These reports allows
[KB] How do I identify details about emails that were not delivered?
A previous tips and tricks post discussed how you can check on emails that were not delivered in an Exchange on-premises organization. Keeping an eye on email delivery is important for any business. Your organization could be embroiled in a situation where a user claims they never received an important email. To verify this, you, as an IT admin, will be asked to identify emails that were not delivered with a particular time period. Just like in the on-premise servers, identifying undelivered emails
[KB] How do I monitor messages based on their content in my Exchange Online environment?
There are several reasons for which you, as an Exchange admin, need to identify emails with certain words in their content. You need to monitor your users' email content to: Identify the source of a data leak during internal investigations. Detect spam emails. Locate emails with malicious attachments. However, using the native tools to locate emails based on content keywords is no simple task. Solution: Exchange Reporter Plus provides the following three Exchange Online content reports that help
[Free webinar] Security in the time of Exchange Online: 5 critical aspects you need visibility into.
Date: November 9th, 2017 Time: 12pm IST Save your seat The Internet has a gazillion articles on the cloud these days, what with most organizations migrating to the cloud. There are some obvious advantages associated with the cloud such as increased reliability, reduced downtime, and more. However, one of the prime reasons organizations using Exchange choose on-premises or a hybrid Exchange environment over just Exchange Online is data security. With ransomware, Petya, and other attacks on the rise,
[KB] How do I monitor Exchange Online mailbox sizes?
These days, every organization depends on emails for communication. As an IT admin, you need to monitor Exchange Online mailbox sizes to keep an eye on space consumption and mailboxes reaching their size limits. Depending on the native tools for such varied information would eat into more than half of your average work day. PowerShell can help, but writing scripts can be a bit complex and time-consuming. Solution: Exchange Reporter Plus, a reporting, change auditing, and monitoring solution for
KB] How do I secure my Exchange Online environment?
Organizations which previously had just on-premises Exchange Servers have now adopted hybrid environments. This mix of on-premises and Exchange Online environments, however, doesn't erase any security concerns you may have about Exchange Online. After all, emails are an easy entry point for cyberattacks. While there are native Office 365 reports that help you audit Exchange Online, they're not detailed and easy to understand. To avoid security attacks, you need quick and in-depth insight into
[Free webinar] Exchange capacity planning made easy: Storage components you must constantly monitor.
Exchange capacity planning made easy: Storage components you must constantly monitor. Date: October 12th, 2017 Time: 12pm IST Save your seat Organizations constantly go through phases of capacity planning, especially during migrations. You need to monitor all the storage components in your organization to ensure that you're operating within capacity, optimizing server performance, and managing resources efficiently. Ignoring the health of your storage components can create problems for your
[KB] How much time does it take to audit permission changes?
In an ideal world, every employee in an organization would have access only to their own mailbox and not anyone else's. In reality, however, users other than mailbox owners also have access to other mailboxes. These users could be trusted delegates or rogue users. While the former is benign, the latter could wreak havoc on your network. A rogue user with full access permissions over your CEO's mailbox could result in a lot of negative consequences for your business. To avoid this, you need to be
[KB] How do I keep an eye on room mailbox usage in my organization?
Organizations—especially large or growing businesses—tend to have a lot of meetings to get work done. This increases the need for conference rooms. Scheduling and conducting meetings, however, is no simple task as meeting rooms could already be occupied because of: ●A meeting that's running a little late. ●Unscheduled or impromptu meetings. You need to use PowerShell to get insight on your organization's room mailboxes. This can be time-consuming and pretty complex. Solution: Exchange Reporter
Include Disabled Mailboxes
Someone has selected to Exclude disabled accounts in the licence management. This means that none of our shared maiboxes will be monitored. How can we reverse this setting? Thanks Stuart
Exchange Reporter Plus 5200 released with new reports and features!
Hello! We are glad to announce the release of the latest build of Exchange Reporter Plus - 5200. This build comes with new features on Exchange Online and Auditing, Arabic Language Support, major enhancements, along with some bug fixes. Highlights: Exchange Online reporting and auditing: Exchange Reporter Plus now allows reporting and auditing of all aspects of Exchange Online. Arabic language support: Exchange Reporter Plus is now available in Arabic. Flat UI: Exchange Reporter Plus now sports
[KB] How do I monitor the status of client connectivity in my organization?
As an IT admin, you need to keep an eye on client connectivity health to avoid potential problems for your end users. The Client access server (CAS) role is important to ensure availability of your mailbox servers. It supports Outlook Web Access (OWA), ActiveSync, POP3, IMAP4, and other components and protocols, making it essential to monitor client connectivity. While PowerShell can be used to monitor connectivity, it increases the time consumed and complexity involved. Solution: Exchange
[KB] How do I monitor email queue health in my organization?
Email delivery takes just a matter of seconds these days. Your Exchange Servers make sure that the delivery time is miniscule for any email. However, when your marketing team runs email campaigns, a huge number of emails are going to be sent. A lot of these emails end up in email queues because of not being delivered. Your service provider could blacklist you, when all you were doing was targeting your customers for a campaign. You need to be vigilant about your email queues to avoid problems with
Customize roles feature request
Hi, Some customers need to configure customized roles to satisfy special requirements. For example grant access only to auditing reports to security team and access only to reporting and monitoring to system administrators.
[KB] How do I monitor DAGs in my organization?
Database Availability Groups (DAGs) help you ensure high availability. Your organization—irrespective of size—needs to have a proper recovery mechanism for its servers. You need to constantly monitor replication health and the status of your database copies to ensure that your end users don't run into problems such as inability to access their mailboxes and mismatches in their mailbox data. Solution: Exchange Reporter Plus' monitoring functionality helps you keep an eye on your server's recovery
[KB] How do I check if all the required Exchange Services have started running?
To ensure Exchange Server health and avoid issues arising for your end users you need to constantly check if all the services required by your organization's Exchange Servers have started running. Using PowerShell to check if all the required services are running, however, is no simple task. Solution: Exchange Reporter Plus helps you check the running status of all the services required by your servers quickly and efficiently through the following methods. 1. Intuitive dashboard Get a quick look
Webinar: 5 critical incidents in your Exchange Server environment you need visibility into
Webinar: 5 critical incidents in your Exchange Server environment you need visibility into Date: August 23rd Time: 12pm IST Save your seat Security has strengthened its footing on every admin's mind, especially after the recent bout of security attacks. Emails act as an easy entry point for malware and other security threats. As an Exchange admin, you need to be vigilant about all the ways in which your Exchange environment could face security attacks. Join this free webinar to find out which are the top incidents in your Exchange Server
Free workshop: Office 365 and email traffic reporting and analysis
ManageEngine free training - Week 4 August 16, 2017 | 2pm PDT Register now Join us this Wednesday on the final workshop of the free online training series on ManageEngine Exchange Reporter Plus. If you have a hybrid Exchange environment, pay close attention to this week's workshop, for you will also learn how to report on Office 365. In addition, you will also learn to report on email traffic in real time. In this workshop, you will find out how you can: Locate emails based on keywords in their
[KB] How do I monitor CPU and memory utilization by servers in my organization?
Monitoring the performance of your Exchange Servers is essential to ensure proper functioning of your Exchange environment. You need to keep an eye on the utilization of CPU and memory by your servers. If CPU and memory usage are high, your end users could run into potential problems such as slow logons and email flow issues. Solution: Exchange Reporter Plus allows you to monitor CPU and memory utilization through its intuitive dashboard and granular reports. The 2 reports in question—CPU Utilization
Exchange mailbox and storage reporting and analysis
Week 3 of ManageEngine's free training -Register now August 9, 2017 2pm PDT The previous 2 workshops of this workshop series involved the auditing and monitoring of your Exchange Servers. This Wednesday, you will learn how to generate granular reports on various storage components in your Exchange environment. Note: This week has no continuation whatsoever with the previous sessions. You can still attend even if you missed the earlier sessions. In this session, you will learn how to: ●Fetch
[KB] How do I identify emails that have been deleted and moved in my organization?
Emails are the primary means of communication in any organization, large or small. It's therefore important to be vigilant about the deletion and movement of emails across folders in mailboxes in your organization. You need to know when someone other than the owner of the mailbox gains access and deletes or moves the messages within it. This is all the more important if the mailbox in question contains business-critical information that shouldn't fall into the hands of the wrong sort. Solution:
Exchange Reporter Plus
Hi, I want to monitor DAG failover (I need to know when failover is accrued). My question is if the Exchange Monitor free tool can help me with that?
Monitoring Exchange services, components, and protocols
Week 2 of ManageEngine's free training - Register now! Date: August 2, 2017 Time: 2pm PDT Last Wednesday, we demonstrated how you can audit any change that happens in your Exchange environment. But, what about all the modifications that could impact Exchange Server health, you ask. Well, we have a solution there too, through the monitoring functionality of Exchange Reporter Plus! Workshop #2 is going to be all about monitoring the health of your Exchange components and protocols, and you definitely
[KB] How do I immediately find out when a database is dismounted in my organization?
Exchange databases are the storehouse of all your information. You need to monitor them continuously to avoid any problems that can have huge consequences. One such problem is the dismounting of databases. Unexpected dismounting of databases can deny your end users access to their own mailboxes. This leads to endless calls to your technical support team. You need to be in the know about the databases in your organization and when they get dismounted, so that you don't inconvenience your end users.
Real-time change auditing of mailbox logons, properties, and databases
Calling all Exchange admins! ManageEngine is starting its next workshop series on Exchange administration best practices and how Exchange Reporter Plus can help you. Free training from ManageEngine July 26, 2017 Wednesday | 2pm PDT Register now! The recent bout of security attacks have made admins extra vigilant about continuously auditing their Exchange components. Keeping your Exchange environment secure must be your number 1 priority, and by
Let us celebrate our everyday heroes!
July 28, 2017, is the SysAdmin appreciation day. Let us recognize and thank our IT warriors for their hard work and dedication. Let’s face it. If not for our SysAdmins we wouldn't be able to get through a single business day with zero hiccups. Most of the times, we hardly spare a minute to say thanks for all that we get done by our SysAdmins. Now is our chance to thank them for the year round work they do. To all the SysAdmins out there, we, at ManageEngine, would like to truly thank you for
[KB] How do I keep track of changes to server configuration?
Your organization may have a number of administrators. While it does help having a huge IT admin team in an organization, there are other problems that could crop up. Troubleshooting becomes difficult as you don't know if one of the other administrators made any particular change, leading to the problem at hand. Documentation is another difficulty that has to be addressed in a multiple administrator environment. Some of the common tasks required of you in an environment with multiple administrators
ExchangeReporter Plus adds an improved Look and Feel with a new Flat user interface!
Hello Everybody, We are glad to announce the release of the latest build of Exchange Reporter Plus - 5181. This build comes with Flat UI, Email traffic report by business and non-business hours New Feature: Flat UI: Exchange Reporter Plus now sports a minimal, flat user interface, with simple graphics and layouts. Email traffic by business and non-business hours: The email traffic reports now offer a filter to refine the results based on both business and non-business hours. Enhancements: Column
Audit Configuration stuck collecting data
I have two Exchange Mailbox servers and one collects the data fine and the other just sits "collecting data"... when i run an audit report (lets say 'mails deleted and moved') only users that reside on the server that gets its data collected correctly are displayed. i have tried rebooting, starting and stopping the service, but it never seems to ever collect anything from this one server. Any assistance is greatly appreciated.
[KB] How do I keep an eye on server usage in my organization?
You, as an IT admin, need to be proactive about your Exchange servers' performance. You need to be vigilant about server traffic in order to: Identify possible service outages. Discover under- or over-performance of servers. Ensure that all servers are being utilized in your organization. Optimize resources by finding alternative uses for servers not being utilized. Balance server loads, when one server is handling more load than the other(s).While there are several other reasons to monitor server
ManageEngine Global Active Directory Seminar - 2017 - Sydney & Melbourne - Register Now
This August gear up for ManageEngine's free Active Directory Seminars at Sydney and Melbourne. These seminars will be shedding light on the next-gen Active Directory management techniques and the tactics to combat IT security threats. Sydney (August 29, 2017) and Melbourne (August 31, 2017) Reserve Your Spot Time: 8.30 AM - 3.30 PM Cost: Free (Food & refreshments included) Seminar Agenda: Click here. You know what's awaiting you in the seminar? Learn the industry's best techniques that help
[KB] How do I identify the unused distribution lists in my organization?
Distribution groups are important for communication in any organization. Over time, some distribution groups tend to become defunct, either due to employees no longer working in your organization, or plain inactivity due to the ending of a particular project. Having these unused distribution groups lying around could lead to stray emails landing in unintended recipient mailboxes. The problem, however, lies in clearing these distribution groups. Clean up can only happen when you're able to identify
[KB] How do I view details about emails sent during non-business hours?
France recently passed the Right to Disconnect law which allows employees to be shut off from their work email after business hours. This law aims to reduce burnout. While it doesn't call for a total shutdown of after work hours emails, it does suggest that companies should provide some personal time to employees after working hours. While the law maybe specific to France, several other companies such as Volkswagen and Daimler have their own email policies that aim to re-establish proper work-life
[KB] How do I keep track of OWA logons?
Outlook Web Access (OWA) has made it so much easier for our employees to access their mailboxes with just an internet connection. While accessibility has improved tremendously with OWA, there are new problems that administrators face. Identify logons based on IP addresses Sometimes, there may be logons from unknown IP addresses. If there are several logon attempts from an unfamiliar IP address, it's a probable sign of malicious activity. You need information about these logons in order to determine
EXTEST_xxxx Account Log On Failures
We have an extest_xxxx account that has very high logon failures because the account no longer exists in AD. How do I change the extest account that exchange reporter uses to the one that does exist in AD? Thank you
[KB] How do I detect emails that are possible carriers of the Fireball adware?
In recent days, all cyber security analysts have been warning us about the newest threat to security, an adware that has been named Fireball. This adware is a browser hijacker--it has the capability to take control of your browsers, track your web usage, and wreak havoc in many other ways. It makes use of tracking pixels to get victims' personal information. How does it get into my system? Fireball is bundled with other legitimate software the victim has already agreed to download. It appears as
Old/Deleted accounts showing up on scheduled report
Hello, We have an automated report that is sent out every Monday. In this report we are seeing accounts that have permissions (send as) to mailboxes in our organization. If I manually run the report it shows the proper information. Are reports using cached information somewhere that have to be purged? Thanks P
[KB] How to identify unused Exchange mailboxes?
Administrators routinely identify all the unused and inactive mailboxes in their organization. The two main scenarios where you would be asked to discover inactive mailboxes are as follows: Storage issues: You may be asked to discover all the inactive mailboxes for space optimization. Licensing: Licenses do not exactly come cheap. In order to cut costs, your organization may launch an audit to see if any dormant mailboxes are using licenses that could be better used elsewhere. Solution: Exchange
Free training from ManageEngine - Register now!
Free Exchange Reporter Plus online workshop series June 8 - July 6, 2017 Thursdays @ 11:00am EDT Register here ManageEngine's workshop series on Exchange Reporter Plus is back due to popular demand! Attend these workshops to find out all about Exchange Reporter Plus and how it allows you to monitor Exchange health, audit changes in real time, and analyze various Exchange components and entities. Agenda: These workshops will show you how you can use Exchange Reporter Plus to: Fetch mailbox size
[KB] How do I ensure efficient capacity and migration planning?
You need to constantly monitor the storage components such as mailboxes, public folders, databases, servers, and more in your organization. This comes in handy during capacity and migration planning. It also helps ensure efficient resource management. For e.g., you do not need more servers than absolutely necessary in order to host all the mailboxes in your organization. Track the free and used server space to ensure that company resources are not being wasted. Exchange Reporter Plus helps you keep
Next Page