Android Mobile App Functionality
The Android mobile app is severely lacking in functionality compared to the full web interface. Are there any plans to address this in 2020?
Workflow for change request in SDP to rollout patches in desktop central?
i'm not sure if i'm missing it, but while we have both servicedesk plus and desktop central with integration enabled, i don't see any easy way to approve patches from servicedesk plus and then roll them out to specific computers. i can always copy and paste the list of patches into a change request and reference the system(s) manually, but that seems a wasted opportunity on ManageEngine's part. Regards, Dave
Finding %Java% installs across domain of hosts
I need to know how to query for the installation of Java across our domain. Not a specific version, but something like %Java% so that it would find everything Java or Oracle and then list every host that has it installed. I don't necessarily need to know what version of Java is installed though that would be a nice benefit, to be honest. I've never used this tool and was given access to it today, however, only because nobody else really knows how to use it either. I was assuming that this would be
Pushing cscript command
We have used Desktop Central to push Windows 7 to Windows 10 upgrades. After upgrading, Office 2016 becomes deactivated. When I re-enter the VL Mac key, Office reactivates. To speed things up I wanted to push the key to the deactivated clients. I have tried to push the following as a computer configuration custom script. c:\windows\system32\cscript.exe “C:\Program Files (x86)\Microsoft Office\Office16\OSPP.VBS” /inpkey:XXXXX-XXXXX-XXXXX-XXXXX-XXXXX I have tried running the script as a "system user"
Updated Desktop Central Guide/Book
Can we get an up to date Desktop Central guide in actual book format or PDF format? I need something portable to take with me where i don't always have internet access to look through whats currently available. If this is nto possible, can you at least change the delivery of the current online documentation to have better navigation and search features?
Can I decline patches for Windows OS families?
Is there a way to decline patches that apply to specific Windows versions? For example, my organization does not use Desktop Central to manage our servers, only our end-user workstations. Therefore, none of the Windows Server patches will ever be needed. I know that I can decline all patches for third-party apps, like Mozilla Firefox or WinSCP, by going to "Patch Mgmt > Patches > Decline Patch" and selecting the product I want to decline patches for. Is there a similar way to decline all patches
Actual Manage Engine Book
Is there an actual, physical ManageEngine Desktop Central book, instead of just the online documentation? I don't always have my laptop or tablet with me to read things online and I prefer actual books when studying and reviewing material. If not, is there an available ebook for download?
Windows 7 ESU verification
Hello everyone, We posted an announcement earlier that mentioned the way in which the MAK key could be deployed using Desktop Central. This is a follow-up post on how to check if the ESU license has been installed. For the previous post, refer : https://pitstop.manageengine.com/portal/community/topic/tackle-windows-7-end-of-life-with-desktop-central-14-1-2020 Steps to verify if ESU license has been activated successfully Open command prompt. Type slmgr /dlv then press Enter. Verify the license status.
Patch Tuesday January 2020 updates
Hello everyone, The first Patch Tuesday updates for the year 2020 are here, Let's take a quick look at the updates released New Security Bulletins : 2020-01 Cumulative Security Update for Internet Explorer 9 for Windows Server 2008 (KB4534251) 2020-01 Cumulative Security Update for Internet Explorer 10 for Windows Server 2012 (KB4534251) 2020-01 Cumulative Security Update for Internet Explorer 11 for Windows 7 and Windows Server 2008 R2 (KB4534251) 2020-01 Cumulative Security Update for Internet
Software Distribution - optional install through Self-Service Portal only
I'm coming from the perspective of using SCCM for quite some time and we like to replicate the following in Desktop Central: 1) Essential software - software installed on all computers 2) Optional software - software installed by the user depending on their needs Sometimes we'd like optional software to be mandatory on a select group of computers. I've managed to get all our essential software automatically installed on the test machines. The second option of optional installs triggered by the Self-Service
Tackle Windows 7 end of life with Desktop Central
Hello everyone, As most of you are already aware, Microsoft is pulling the plug on Windows 7 on January 14, 2020. This means that the Patch Tuesday of this month is the last time that security updates will be released for Windows 7. After this Patch Tuesday, the Windows 7 machines running in your environment will not receive any security updates or tech support. The lack of security updates can put your Windows 7 machines at severe risk. Considering its been over a year since Microsoft announced
Office 365 click to run
Is it possible for patch management with Desktop central to install patches for Office 365 ProPlus click to run. All the patches that are displayed in patch management do not apply to this version of Office.
Desktop Central Build Version 100468, incorrect alert messages
Currently there are 57 computers on the domain controller and desktop central is installed on all 57 computers, but the alert message continues: Agent not installed in Client Computers. Desktop central has been updated, synchronized with AD, maintained, regenerated the reports, practically everything aligned, but this problem cannot be solved, how can we solve it?
Upgrade to Windows 10 1909 including language packs
Hi Everyone, I'm new to Desktop Central and have only been using it for he last 3 months. I still haven't fully integrated into our estate yet. However, one of the main things I need to do is to upgrade our Windows 10 machines. I've created a configuration that uses patch ID "107610" to upgrade Windows 10 to version 1909 and that works fine. However, I've noticed that this removes the UK English language pack and sets the language back to US English. Is there a way to include the UK Lang pack with
Distributing click-once programs
Hi. Can Desktop Central manage the deployment of click-once packages? As far as I know they are run using the actual user credentials so they can't be distributed via Desktop Central unless it is done one computer at a time and knowing the user password. I am quite sure there a different way to do this; Office 2013 is a click-once application, but it can be distributed if I create the package using the Office Deployment Tool, so I hope I can achieve the same result with any other click-once application.
Actively Exploited Zero-Day Vulnerability in Mozilla Firefox
A Remote Code Execution vulnerability CVE-2019-17026 in Mozilla Firefox and Firefox ESR is being actively exploited in the wild. This vulnerability was categorized as a type confusion, which is potentially a critical error that could impact data processing. A remote attacker can create a specially crafted webpage, trick the victim into visiting it, trigger a type confusion error and execute arbitrary code on the target system. Mozilla's security advisory reads, “Incorrect alias information
Patching Openshift 3.11 node
Hello everyone, We have been using for Desktop central to manage our Linux patching strategy. Recently we have added an openshift cluster (13 nodes) in our environment, but in order to deploy the patches, it's required to run a shell command to prune the node before the patching and another one after to reschedule the node. https://docs.openshift.com/container-platform/3.11/upgrading/os_upgrades.html is there a way to instruct Desktop Central to run a shell command (before and after) deploying the
HP BIOS Updates
It would be good if HP BIOS updates could be pushed out, similar to how the DELL solution that is already implemented
System Changing Asset States.
The system will change an asset state from "In Use" to "In Store" when a user is termed. How do we disable that?
Upgrade Version
Hi, I have an older version of Desktop Central: Product Version: 9.2.0 Build No: 92061 Subscription Expiry: neverThe company doesn't have a support service. Can I do the upgrade version only with the information in https://www.manageengine.com/products/desktop-central/service-packs1.html? Thank You
System driver updates
I'm sure this isn't an easy task however I was curious if there were any plans to perhaps include driver updates into Desktop Central? I am also curious if current DC admins push driver updates and mind sharing their experience.
Bind DesktopCentral to IP/FQDN
I am attempting to bind the DesktopCentral server to a specific IP/FQDN without success. I'm able to successfully bind to a specific IP on the host server, however I'm then unable to access DesktopCentral via the FQDN. I would like to run DesktopCentral as well as ADAuditPlus on the same server with both using port 443 for web console access, but until I can get this resolved I'm stuck. I was able to do this with ServiceDesk Plus and there are instructions to do the same for ADAudit and ADSelf-Service
Patching Openshift 3.11 node
Hello, We have been using for Desktop central to manage our Linux patching strategy. Recently we have added an openshift cluster (13 nodes) in our environment, but in order to deploy the patches, it's required to run a shell command to prune the node before the patching and another one after to reschedule the node. https://docs.openshift.com/container-platform/3.11/upgrading/os_upgrades.html is there a way to instruct Desktop Central to run a shell command (before and after) deploying the patches
Firewall Configurations DesktopCentral
Hello, I'd like to create and deploy a Firewall configuration to windows machines, in order to create an inbound firewall rule to allow all the traffic between the machine and one specific network range. Is it possible? Thank you
How to keep "In Store" assets from getting changed by the system...
Is there a way to keep "In Store" assets from being altered through scans, etc. automatically? They are getting changed to In Use to the last user it was assigned to, even though I changed it to "In Store". Once "In Store", it shouldn't be changed until we pull and assign.
Dell BIOS update
Hi, The patch notes say "You can now patch your BIOS for DELL devices with Patch Management. (Build 10.0.422)" -- I'm very interested in trying out this functionality, but I can't find anything relating to it in patch management. Are there some additional steps required to activate it? Thanks!
How to register users to computers
I was task to go into our Active Directory, under Users and Computers, and for every computer, assign a user under Managed By. I wonder if there is an easy way to do this in Desktop Central or AD Manager. Thanks!
Remote Control - Two Network Card in Computer
Hello I'm new in this community. Right now I am testing Desktop Central 10 Remote Control and I faced the problem. The PC has two network adapter. One adapter is for external network use and other is for internal. My Problem is that I can not connect with this computer from Tools > Remote Control > Connect although I can scan PC from Inventory > Scan Systems > Scan Systems or Scan All and the scan process finishes successfully (Scan Status: Success & Remarks: Scanning Completed ) Is there any way
Desktop Central - OS Deployment - Where to start?
I've been poking around in Desktop Central's OS Deployment module, and looking through the manuals, etc. All that I'm finding for the most part are articles or five minute videos that tell what the product does, not how to configure it correctly. I'm looking for a good guide in getting the OS Deployment set up properly and effectively. Thanks, Patrick Korman
device is up and pinging but is reported as down
i have a device that is pinging successfully and is up however i am unable to access the same in desktop central as it shows that it is down.
WAN Facing DC servers
Hi all, We're doing a POC with DC to potentially replace Ivanti EPM and a requirement moving forward to have off-site machines patched as soon as they come online since some users have infrequently used machines kept at home just for when they travel or have an office closure. Can DC be architected in this way? I would want it to be able to dynamically switch between being an off-site device and an internal device as they employee travels.
removing computers in inventory DC
Hello How do i remove old computers from inventory?
Separate Patches For Servers
Hi, I'm beginning to set up patch management for our endpoints with Desktop Central. However, I'm a little hesitant in regards to servers. Is there a way to separate what patches are approved for certain servers vs. others? I have to schedule updates at different times for some servers in production and they can't be updated at the same time as others. I'm wondering if there's a way to create different groups with different approved patches and installation times? Thank you.
Manage Chrome Extensions
Is there a way in Desktop Central to manage extensions installed in web browsers, specifically Chrome? I would like to be able to at a minimum run an audit of what extensions users have installed and ideally add and remove extensions as needed from Desktop Central. Does this functionality already exist or is it possibly on the road map for the future?
Merging two DC installs
My company recently acquired another company that also uses Desktop Central. This document covers moving DC from one server to a new server, but the steps don't make sense for combining two existing servers. eg, step 6 says "Manually copy the Desktop Central installation directory named DesktopCentral_Serverand paste it in the new computer" but this would overwrite my existing files, and I'm not sure tat's what I want to do. My existing server will not be changing. The newly acquired server will
How to move software repository / network share location
Hello, I would like to move the location of the software repository I have configured in Desktop Central. How to I make sure that all of the software packages I have created will reference the new location?
Speeding up software population in the Self Service Portal
I've published a few applications that are available from the Desktop Central notification area Self-Service portal. Is there a way to speed up the population of the software titles. On a freshly installed DC agent, the software list populates immediately. On a PC with an existing agent, it seems to be about 24 hours before the software populates in the list. Is there a way to speed up this so that users are able access the software immediately or within an hour of publishing the title? Thanks
Patch Tuesday - December 2019 updates
Hey guys, Here is a quick run-down on all the updates released this Patch Tuesday New Security Bulletins : 2019-12 Security Only Quality Update for Windows Server 2008 for x64-based Systems (KB4530719) 2019-12 Security Only Quality Update for Windows 7 and Windows Server 2008 R2 (KB4530692) 2019-12 Security Only Quality Update for Windows Server 2012 (KB4530698) 2019-12 Security Only Quality Update for Windows 8.1 and Windows Server 2012 R2 (KB4530730) 2019-12 Cumulative Update for Windows 10 and
Delete Registry Key issue
I'm trying to delete a key in the Registry that prevents Microsoft Teams from popping up when the user logs in. I setup a configuration settings to remove the following key: Hive: HKEY_CURRENT_USER Key path: Software\Microsoft\Windows\CurrentVersion\Run Value Name: com.squirrel.Teams.Teams But it is not working. What am I doing wrong? Please help
Patch Management Tab issue
Whenever I browse to the Missing Patches, Installed Patches or any of the Patch lists I get the following screen and no results: (it just acts like it is trying to display but nothing)
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