Import Certificates - Error pfx
When importing the pfx certificate, the error message appers. "Unable to download the intermediate certificate, since Desktop Central server does not have connection to internet!. Configure Proxy"
Login to DC using a domain account does not work
Hi, I cannot get the login to DC using a domain account to work, i have no limitation on "LogOnTo", domain scan etc works, so it seems the AD is defined correctly, any direction? Thanks, Shmaya
Computers with/without a specific Software
Hi, I would like to suggest a change to the way the Computers with/without a specific Software report is displayed. Currently when you select a product from the list the only thing it shows are the machines the product is installed on, with the OS type and version. This is a bit limiting since there is no way to tell exactly which version of the requested software is installed, yes the option to select a version is there, e.g., Office 2007, but that does not tell you the patch level. Would it be
Desktop Central patching
Is there a way to see if Desktop Central is actively patching a machine. IE patches in progress. I know you can go in to the device in the desktop central portal and see patch notes to see which patches are missing etc. but I can't seem to find a way to see if it is actively patching the machine. Is there a process on the local machine that desktop central starts when it is downloading/installing patches or something like that I could use to see if it is currently patching the machine?
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Best Practice/Steps to patch Desktop Central Server?
Hey Guys, I searched the FAQ and Knowledge Base but I haven't found any information on the best practice/steps on patching the Desktop Central 10 Server itself? Are there any steps I need to complete prior or do I just set up an automated patch task like any other WIN server? Cheers, Alexander
Error in latest Chrome Package (x64 only)
Hi, the latest Chrome Package from SW templates is falsely implemented as "MSIEXEC" Package and fails to install. I cannot switch it to "MSI" because then the "uploaded" installer disappears - could you please fix this in the SW Repository? Kind Regards Stefan
System Scan
Hello, Is it possible to change the default time when a system scan is run? Currently the scan occurs during a busy time of the day for my customers and causes the pc's to slow down.
Dual monitors - Display both screen simultaneously in remote
Hello everyone, I find the way to work remotely on a multi monitor computer to be not very convinient. Indeed having to switch from one monitor to another and never having the possibility to view all of them makes things complicated. In comparison, Microsoft Remote Assitance tool allows the remote display to be adjusted to you screen or even keep the display size and then you simply move the cursor to get the invisible part of the screen, So I am wondering if there is a different way to display remote
Switching to largely mobile workforce, questions
Previously our environment was largely a desktop lan that was easily managed. We're about to change to a largely mobile workforce, with users frequently outside of the network. Are there any serious disadvantages to running 500+ devices a remote/mobile agents using direct communication, or any reason why that would not be advised. Also, if we create distributions server to handle some of the load, will the agent attempt to use direct communication when the device is outside of the network, or should
DC MSP - pricing
I did evaluation of DC-MSP and I like what I see so far but I have question regards pricing. Since free version comes with ability to manage 25 nodes what happens with those freebies once I decide to buy 100 desktop license? I loose them and get 75 for the price of 100 or I end up with 100 + 25 = 125 ??
ManageEngine Desktop Central : May 2017 - Patch Tuesday update
Hi Folks, Quick update on the May 2017 Patch Tuesday. New Security Bulletins : Cumulative Security Update for Internet Explorer (KB4019264) - Supported Cumulative Security Update for Microsoft Edge (KB4019472) - Supported Security Update for Microsoft Office (KB3114375) - Supported Security Update for .NET Framework (KB4019114) - Supported Security Update for Adobe Flash Player (KB4020821) - Supported Security Update for Microsoft Windows (KB4019264) - Supported Office Updates : SECURITY UPDATES
Patch Management Desktop Central Error
We are having Manage Engine Desktop Central – Professional Edition , currently we are using version 10.0.52 And we are using patch management feature without problem. But recently , we get notify that deployment is failed. And the remarks is : “Patch is not applicable for the language installed in the machine“ Can you advise to solve this problem ? Thanks
Patching multiple domains
Hi I work in an facility that has many domains that are connected, through various trusts etc. I have DC setup in one domain and using it to patch the windows servers. what I would like to do is be able to connect to and patch the other domains from the one DC patch management box.. firstly is this possible, I have looked at lots of online documents and 90% of it appears to show older versions.. if So how.... if not I'll guess I'll have to deploy a DC manage engine server in each domain.. Allegedly
SOM Policy: Unable to exclude computer from being added to ManageEngine
Everyday computers are added to manage engine even though they have been excluded in SOM. Under SOM Policy I have Detect and Add New Computer unchecked. Even though computers have been added to the exclude list they are still added the next morning when they boot up. I have even gone as far as removing these computers form the 'Computer' container in AD to avoid them being detected. How can I prevent computers from being added to ManageEngine?
How to secure remote desktop management in Desktop Central ?
I have a question, how to secure remote desktop management in Desktop Central. How does an installed agent on remote user computer verify that it is connecting to the correct Desktop Central server? To verify that, I performed the following test I created a Desktop Central server that was available under the public IP address [1.1.1.1], and at the FQDN desktopcentral.example.com [1.1.1.1], On client computers I installed an agent that communicated with the central desktop server. Everything worked
Wannacrypt ransomware
Hello guyz, How do I verify Windows 7 x64 & x32 computers are covered from the Wannacrypt ransomware? Regards,
MEDC always directly installs Windows Security Updates and freezes workstation
Hi, we are currently testing MEDC - everything works fine, the support also helped a lot for some major custom deploy packages. However, Testusers report, that Windows Updates are beeing installed automatically and they are beeing confronted with either a similar message to WSUS from the agent saying: Software Updates have been installed restart in ... or immediately. Although, sometimes users get another message from the Agent that forces them to reboot, since they cant click it away and a counter
Mandatory Software for computer groups
Is there a way to set up Desktop Central to automatically install software for a particular group of computers if it notices that they are not installed? I.E. freshly imaged laptops missing vpn client and antivirus Thanks!
How to remove remove DCentral MSP agent from computer in remote office?
Remote install through cli (setup.bat) seems to be straightforward but I don't see option to uninstall dcentral agent remotely as well. Any advise?
File flagged as suspicious "304615-cdbxp_setup_4.5.7.6521.exe"
Our malware detection product has flagged the following as belonging to adware or PUA: C:\Program Files (x86)\DesktopCentral_DistributionServer\replication\store\304615-cdbxp_setup_4.5.7.6521.exe File modified date: 2/25/2017 4:47PM Detection date: 5/3/2017 Are there any known issues regarding this file being flagged as suspicious?
Updates are shown as needed by DC, but not in WSUS
Hello everybody, we have got an issue with DC. First to say, we use DC to rollout only third party patches with Patch Management, Microsoft updates are deployed by WSUS. Now, in DC, there are several Microsoft updates shown as needed on nearly all our Desktops, which nether WSUS shows as required nor a Update directly from Microsoft let them show up. Could this be a false positive? KB numbers are as following: KB3127958, KB3191855, KB4012864 (this ones for Windows 7 Embedded, we only have W7 Pro
Executing Scripts Via Configuration or Software Deployment
I've had issues with a configuration script that is no longer working. It could have been due to the upgrade to version 10 of DC or a UAC group policy. Computer Configuration/Policies/Windows Settings/Security Settings/Local Policies/Security Options/User Account Control The full policy is this: User Account Control: Admin Approval Mode for the Built-in Administrator account Enabled User Account Control: Allow UIAccess applications to prompt for elevation
Staggering Reboots After Patching
Hello, Quite simply, I remember there was a way years ago when I worked with Desktop Central. That you could stagger reboots of Servers after being patched. The new Company I work for, I have recommended Desktop Central for patch management. They have asked the same question above. But cannot find that feature in the online demo. Senerio: 1) Patched a whole load of machines 2) I want to only reboot a max 10 or so at a time. Doable? Regards, Jesse Moore
System details not appearing in computer details any more
Hello Since upgrading to 10.0.0.83 summary details for computers no longer appears in the computer details section when your looking at a computer. Screenshot of what it looks like is attached.
Patch installed system still shows as missing but installed
I have some system that have patch 22226 MS17-APR4 April, 2017 Security Only Update for .NET Framework 4.6, 4.6.1 on Windows 7 and Windows Server 2008 R2 for x64 (KB4014558) shown as missing yet the remarks shows that the operation completed successfully I have updated my patch db then scanned some of the system and even though it shows like it already installed it is still listed as missing see screenshot.
Inventory Scan Failed for DesktopCentral server
Hello everyone, I have a problem with Inventory Scan for my DesktopCentral server (the server itself not the service), it is failing for about 1 month : "Scanning Failed" - no reasons shown. I hoped that last build (10.0.82) would fix the problem but no. No problem to deploy configuration or Patch Scan. Only Inventory Scan fails. No problem with other computers/servers on the network (Windows 8.1 and Windows Server 2012R2). The DesktopCentral server just cannot scan his inventory itself. So far :
What happen with version agent when upgrade apply?
Hi, I want to upgrade Desktop Central from 9.2.060 to 10.0.73, after I completed the upgrade what happen with version of agents? Do I need re-install all agents? or Desktop Central upgrade with automate way?. Regards, Jordi
WAN Agent and Server Communication
Hello, We have a scenario where we have Desktop Central and a Distribution Server installed. We have sites where the agent won't be able to communicate directly with the main server but have no problems communicating through the Distribution Server. Will this configuration work? IE: WAN Agent ----> Distribution Server (Works) WAN Agent ----> Main Server (No routing) Thanks!
allow 2 different Admin accounts for Software deployment
Due to regulatory requirements we have to keep our server admins separate from our workstation admins. They do not have for example access to each others servers/computers. The domain admins only have access to the servers while the workstation admins have access to do admin tasks to the client workstations. To utilize deployment we need to have the ability to have 2 separate installation admin accounts that will allow us to package the software's with the appropriate admin account. As of now
remote view multiple computer in single browser
HOW TO OPEN MULTIPLE REMOTE CONTROL ON SINGLE BROWSER IN MULTIPLE TAB?
HTTP Deployment Using Zip Files Does Not Work
Wondering if anyone out there has encountered this issue and found a solution. When I try to deploy an application that has been zipped, it fails every time and on every client. If I remove the setup executable from the zip file and deploy it then it works just fine. During the deployment I can see that the executable is properly unzipped but then it never installs the application. When looking in the dcsoftwaredeployment.log file on the client computer I see the following error message after the
DC Mobile App Issue
Hello, I am trying to sync my desktop central server to my work phone provided by my company. When I open the app it asks for the server name and the port number, as expected. When I go to the admin tab all the information that its asking for is listed right there however when I go to enter it all into the app I cannot connect to the server. Does anyone know why this may be? I am 100% connected to my work network so there should be no issue there. Unless the information that the DC web portal is
Alternative Targets
Hello, Does anyone know if its possible to target DNS entries in desktop central? I don't see an option in the regular target drop down menu but I thought maybe there was a setting or a feature I have neglected to enable. Any help is appreciated.
Remote Control to Computers off local Lan
Is it possible to use remote control to access computers/laptops that are not on the local network via Desktop Central? We have a forwarding server set up for our MDM, and the agent currently has that as it's secondary server IP address. Is this possible, or could I get support in how to achieve this? I have just updated it to the latest Patch 10.0.73.
dcinventory.exe error
Has anyone seen an issue during installation of the DesktopCentral Agent where dcinventory.exe fails? DesktopCentral could no longer perform an inventory scan on one of my computers, (failed with status "Asset Scanning is Locked"). So, I uninstalled the Agent on the computer and pushed the agent back to the computer from the DesktopCentral console. While it said it was successful, it still has the same problem when attempting to perform an Inventory Scan. The computers Windows Application Event
Microsoft to end Security Updates for Windows 10 version 1507!
Hello, Starting on May 9, 2017 devices running Windows 10 version 1507 will no longer receive security updates. We recommend updating all devices to the latest version of Windows 10. For more details, refer this article.
Any possibility to restict Install patch/app to Server group
Hello We found some our technician apply patches/applications to all machines at Remote office or just all at Domain Is it possible to restrict users to work with some kind of machines (groups, types, etc.) by User rights or Roles? Dmitry
Multiple Remote office on one distribution server
Hello, Please confirm about below features which have been requested a year back. 1. Add multiple remote offices with single distribution server. 2. Add multiple remote offices to dynamic custom group Regards, Sumit Singh
Remote Control to RDP sessions
I occasionally our Server admins have to provide support to other admins who are more application/Dev types and are managing application servers etc. They all log in via RDP to manage those systems. I'd like for any requests they have to be routed through Desktop Central for logging purposes and some of the other advanced features. However when I've tried to get this to work before, it would appear that remote control only extents to those who are logged in as a console user and RDP users never
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