Problem while generating patch scan data.
Hello, First time poster. :) As of the 10th of Dec all of my agents are now reporting "Problem while generating patch scan data." I have tried manual scans from the console and from the client. Reinstall of the client did not work, rebooted the clients
Setting Permission on Registry
I need to set the permissions on a Registry Key after software installation. Any Ideas
Desktop Central agent service problem
after installing agent the service "ManageEngine Desktop Central - Agent" is not appear in windows services. we had patch manger plus recently and we decided to use desktop central i removed patch manger plus agent then installed ManageEngine Desktop
No sound in remote access
Remote Access does not play sound from the client computer. This is a basic and essential function for the Technical Support team, to be able to solve problems in audio players, browsers, etc.
Windows Server 2016 flash Removal
Testing the Windows Server 2016 Flash Removal patch 108461 and I get result -2145124329 on all 5 test Windows 2016 datacenter servers. Go to https://www.catalog.update.microsoft.com/search.aspx?q=4577586 download the 2016 patch named windows10.0-kb4577586-x64_809b9640d04c5af4c7e78499052abaa936cb670a.msu
API SOM COMPUTERs
When i query the SOM computers module through the API it only returns 25 results. how do i return all of the computers?
Qualys Agent Mac Install
Hello, Has anyone successfully deployed Qualys Cloud Agent for Mac with ME? What are the steps do do that?
unable to install Windows 10 H2 feature pack
Hi, We are trying to nstall the Windows 10 H2 feature pack on our Windows 10 machines with patch managment. Did download the Win10_20H2_v2_Dutch_x64.iso file and put it in the patch store and then try to install it on one of the Windows 10 PC that shows
December 2020 Patch Tuesday Updates
Hello Everyone, Below is the breakdown of updates released this Patch Tuesday. New Security Bulletins : 2020-12 Security Only Quality Update for Windows Server 2008 Systems (KB4592504) (ESU) 2020-12 Security Only Quality Update for Windows 7 and Windows
Security vulnerabilities fixed in Microsoft Edge for Chromium
Hello everyone, Microsoft Edge for Chromium has been updated to version 87.0.664.57. This update fixes some high severity security vulnerabilities, the details of which are as follows: CVE ID Vulnerability Severity CVE-2020-16037 Use after free
Configuration has not been replicated to the Distribution Server. Verify the Replication Policy
The Install configuration was created already for more than 8 hours and I know my replication is set 24/7. But this error keeps on giving me headache. I reboot already the target device, verified the services are running on the DS and its configuration,
Remote controll - conenction problem
Hi there, i would like to ask if you have an experience with problem like this : I stopped be able to connect to all computers and when open new web browser windows i'm getting this error. Im prety sure that this port is opened and telnet is working
MDM: IOS Updates crashes iPad's/iPhone's for multiple versions
Subject : MDM: IOS Updates crashes iPad's/iPhone's for multiple versions Desktop Central Version - 10.0.582 We have iPads and iPhones on version ranging from IOS 12.x - 14.x that are managed via MDM that lock up (Crash/Brick) when the OTA (Over the Air)
Windows Defender Update - Windows 10 20H2
Since upgrading Clients to Windows 10 20H2, deployments of Windows Defender Definition Updates fail. The patch does not fit to the selected client. German error message: "Diese Version eignet sich nicht für dieses Ziel" Client: Windows 10 Pro Build
Software Installed Report in the last 24 hours
Is it possible to schedule a report of software changes or installs that happened in the last 24 hours (the recently installed software for 5 days is too long) and have these emailed every day in Desktop Central? We want to use this for part of our Change Management or is there a better way to report on changes made to our systems?
Security vulnerabilities fixed in Chrome with the stable channel 87.0.4280.88 update
Hello everyone, Google has updated the stable channel for Chrome to 87.0.4280.88 for Windows, Mac and Linux. This update fixes some high severity security vulnerabilities, the details of which are as follows: CVE ID Vulnerability Severity CVE-2020-16037
installing Patchs
Hi Is it possible to install Windows 10 updates from WAN on the laptops that have remote agents? beacuse of the Covid-19 many of the users are working from home for sometimes now and thier laptops need to be updated. Before the Covid-19 laptops get thier
How to get S.M.A.R.T. status?
Is there any way to get S.M.A.R.T. status for hard disks out of Desktop Central? i'm stumped!
Reboot option missing on Patch Management
In DC Patch Management there used to be an option to reboot a PC from the execution status screen after patching if it needed it. That option seems to no longer exist and you have to go back to the tools menu and find the PC to reboot. Is this by design
Directly read the database
Hi, Is there any guidance to reading the database directly for custom reports? Is it supported/allowed? As an example, this is what I'm doing with SCCM: Thanks
Desktop Central and Dynamic Configuration (Computer membership)
We have a configuration to make registry setting changes (Direct download of patches and WSUS changes). We have this set to a Target group of an OU (Our top level) and once saved it says it will deploy to 2075 machines. What happens in a week or so
Mac agent security
I installed the agent on a brand new Macbook (Catalina) this morning and got a security error which I had to ignore in System Preferences. Unfortunately I didn't get the full text but it did advise that the software developer needed to update the software.
Black screen when starting application "as Admin" during Remote Connection
Hello, The problem mentioned in the title occurs occasionaly. When trying to install a program "as Admin" the user as well as me (the admin) sees only black screen and nothing happens. To go back I need to make ctrl+alt+del and it goes back to where
Desktop Central License
We have failover setup. We have imported the license to one server and did not get replicated to second server. Therefore, the second server stopped. We need a remote session to fix this. We had a similar issue before. Please schedule a session on Wednesday
software deloyment
When I deploy one software from vendor with installation command and switches. the "NORESTART" switch is not working. it's restarting the system without asking. PrivilegeManagementForWindows_x64.exe /s /v" /qn /norestart"
AD Disabled Reporting
Is it possible to exclude devices that are disabled in AD from reports in Desktop Central? This would help me report on the actual active machines rather than possible historical data.
Adding a Gateway Server
Just a question in regards to the gateway server. We are looking into add one, will we have to re-push all of the clients in the field back out or will they auto update themselves? Also, if we need to change the FQDN, how will this affect the communication
Can't open existing configurations to the details screen
Ok, we have been running Desktop Central for several years, so I don't think I am a noob. This method has worked in the past, up until a month or 2 ago. So when a new patch comes out, I'll pick on FireFox. I'll download the FireFox patch. I'll create
Two Year old patch suddenly appearing
Microsoft ASP.NET MVC Security Update MS14-059 (KB2993939) Suddenly appearing for 2/3rds of our computers, Windows update does not seem to think this is a required patch. Please look into this.
Patch deployment/replication speed crippling networks
I am trying to understand Desktop Centrals patching/replication speed settings. We have some smaller sites we manage that have 5, 10 or 15MB bandwidth pipes going into them. Our replication policies are set to over night at either 64KBps or 1MB. Problem we're having is even at 64KBps, pushing software or patches to a site is killing the network. This caused a major issue this past Friday and knocked out an entire site. If it's pushing at 64KBps and a site has a 10MB broadband connection, why does
Desktop Central Endpoint Security Add on - random login on my network
I enabled the Endpoint Security Add on a few days ago. Today, out of nowhere, I got a login failure to a raid controller on my network from the Desktop Central server's IP. 1 single login failure (I think it was a failure!). My question, is there
Microsoft releases security updated for Edge for business 87.0.664.41
Hello everyone, Microsoft has released security updates for Microsoft Edge for business 87.0.664.41. This update fixes about 19 vulnerabilities, the details of which are as follows: CVE ID Vulnerability Severity CVE-2020-16012 Side-channel information
How to Uninstall Adobe Package
Hi, i want to uninstall adobe in windows, but i'm confused with "Uninstallation Command with Switches/Arguments" this. i already follow this guide https://pitstop.manageengine.com/portal/en/community/topic/uninstall-ms-office-2010 but still dont get the
Task Scheduler Time is different on DesktopCentral and Windows Server
Hello, I use DesktopCentral to deploy task scheduler on my windows server. In DC the time is at 00:00 AM but after deploy, on the windows server, the time of the task is at 11:00 PM I already have changed the timezone on the "Personalize" Menu, but didnt
Desktop Central Server Windows Server core support?
We are going to create a new desktop central server in our environment, and migrate our current data over. We are curious if Windows server core is supported for desktop central server, since its more lightweight, and secure? Any help on this would be
Skip Install if Process is Running
HI, We have a situation in which we're trying to upgrade an application from 6.16 to 6.19 (for example) however if the application is running it'll force a reboot so the users have had issues and have lost files. Is there a way to say, for example, if
Security updates released for Apple iTunes
Hello everyone, Apple has also fixed some security vulnerabilities in iTune with the iTune 12.11 for Windows release. The details of the vulnerabilities are as follows: CVE ID Vulnerability Impact CVE-2020-10002 A logic issue was addressed with improved
Security updates released for Google Chrome
Hello everyone, Google chrome has updated its stable channel to 87.0.4280.66 for Windows, macOS, and Linux. This updates fixes various high severity security vulnerabilities as given below: CVE ID Vulnerability Severity CVE-2020-16012 Side-channel
No domain authentication possible since DC 10.0.603 upgrade
Hi After Upgrade to DC 10.0.603 we are unable to login with Active Directory integrated login - we had to use paswordreset batch to login local also already tried DC 10.0.604 patch - same result the error in login page is "Wrong username/password" when
Creating custom reports across multiple customers
Hi, We have 40+ customers in Desktop Central. I can create custom reports per customer, but that is a pain to create for all customers and to keep consistent across all of them. Is there a way to have a report run across all customers? Otherwise is there
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