Optional "Critical" Updates??
Have a look at this Optional MS updates do not have the same granularity as security updates I want critical updates to be automatically deployed. I don't want to automatically deploy unrated optional updates. It would make the most sense to have each category of updates have the same granularity as "Security" updates. Does an optional "critical" update even make sense? Thanks!
How do I show all Users under System
How can I get all user profiles that exist on a computer listed somewhere in DC? The list under System only shows local accounts and whoever is currently logged on. I am trying to figure out how to get a list of all profiles on the machine. I though we used to be able to see that under the System tab. Thanks!
Join our NYC User Conference this September 12th and 13th!
Hi Folks, This two-day event focuses on sessions to help you get the most out of your ManageEngine software, dive deep into our various products, and learn about feature updates, best practices, trends, and integrations. But in addition to that, we'll also have plenty of time for one-on-one sessions with industry and product experts, networking, and much more. Register now. We'll give you a sneak peak of new products and features, and even look at our roadmaps for the future. On top of it all,
Desktop Central Chat and Remote Control Behaviour
Hi All, Has anyone experienced the chat tool and/or the remote control tool opening in new tabs rather than a new window? I would much prefer it to open in a new window. Many Thanks, Jake
Filters values are not in alphabetical order
When creating filters for patches (this is the only place ive tested so far) the value pull-down area when selected shows all the applications but are not in alphabetical order.. This makes it extremely difficult to find your application if you have thousands of applications.. Please advise..
Software NOT installed report on specific computers (dynamic groups)
I am attempting to verify if a group of computers does NOT have a specific application installed. I would like to accomplish this with a weekly report. I was able to find the report "Computers with/without a specific Software" but I do not see an option to use dynamic groups. Is there another way of accomplishing this that I am not seeing? Thanks, Brian
Cant uninstal software from Desktop Central 10
Hello, I am trying to uninstall some software from our computers but it gets stucked in "Uninstall initiated successfully" Im trying to uninstall from Inventory > Computers > Software tab > Uninstall icon http://prntscr.com/g6aajf I've checked the uninstall string its true. http://prntscr.com/g6ab89 But nothing happens. Any ideas? Thanks in advance. PS: sorry for bad english.
report on Agent install
I need a report or a way to view which machines in the domain do not have the manage engine agent installed on them. is there an easy way to find this out ?
Synergy of Desktop Central and Microsofts Direct Access
Hi, does anyone know if Desktop Central can utilize the always-on capabilities that come with the usage of Microsofts Direct Access? Eg User boots up Laptop in foreign Network and Desktop Central deploys Patches utilizing the direct access connections without prior actions/logins by user?
How to configure Desktop Central to generate a ticket on low disk space for a single server/machine?
How to configure Desktop Central to generate a ticket on low disk space? And is there a way to use (%) and not MB for the threshold? So far this is what I found https://forums.manageengine.com/topic/low-space-alert Thank you
Please provide a way to be notified about udpates and hotfixes
Hi I asked it already before and I'm going to do it again here because it's quite important for me, and undoubtedly other customers too, that I have a way to be efficiently notified about new updates for Desktop Central. Neither the software, neither by mail, neither by any other way we can be notified about new releases, which sometimes contain important security updates too. I'd rather not want a newsletter subscription as a solution, which will only increase the amount of unwanted mail in my mailbox.
Windows defender
How do you manage windows defender updates with DC?
dcagenttrayicon.exe has stopped responding
This has happened to a few of our users and we can not determine the cause. Agent version 9.2.112.W DC build 92113 It does not appear to be network-related. The agent troubleshooter does not show any errors, but does advise adding the agent to antivirus exception lists. However, I have not seen any warnings from our antivirus software when the agent crashes. I have run SFC to check the faulting module "ntdll.dll" but it passed the integrity check. This error appears in the event viewer: Faulting
Configuration Deployment Status
It would be fantastic if a feature could be added so that in the configuration summary/execution status window a new state could be added and additional information. As it stands now, when I deploy a configuration there is no middle ground between "ready to execute" and "executed". There is no way for me to know that the DC agent on the target computer has received the configuration instructions and is processing the configuration. It would be great if the configuration summary page would show that
MDM users vs devices
I thought there was a way that you can assign users to profiles in MDM rather than just devices. I just created a new profile and I can only add devices. So if that person gets a new device, it will have to be added to each profile. Is there a way to add the users, rather than devices as this could become a very big administrative nightmare.
Software deployment General Quries
Hi, Can someone answer the below queries. 1. If the FQDN and IP of Desktop Central are changed then how can we migrate the same in both Server and Client side? 2. Is there any impact on SQL if we change the Hostname of Server or migrate the application to a new server? 4. Can we configure throttling in Desktop central client so that we can restrict download speed/bandwidth? 3. Scenario: We have created a deployment rule to deploy application only during the non-business hour. What will happen
Requires restart
Is there a report that I can run to report on any servers requiring a restart due to patch installs from any APD? Stephen Fowles 3rd Line Support Technician North West Ambulance Service - NHS Trust
After logging in, just a blank page
First, I'm unsure what version I'm using. I know it's 10 - but I don't know the exact version #. The problem I have: After I log in, the webpage is just blank and leaves me at the URL: http://localhost:8020/upgradeLicense.do?actionToCall=loadDetails&showInline=true Not much I can do here. Just a blank page. I've logged in using IE, Chrome, Firefox. Cleared my cache. Even downloaded Opera and tried that. Nothing but a big blank page. Any suggestions on what I can do here, aside from uninstalling/re-installing?
Remote Control to RDP-Sessions doesn't work properly
Hi there, our remote control seems not to work with RDP-Sessions. We are able to select one of the logged-in-users on the computer, but the initiated remote session shows always the console sessions (the locked admin screen). The Chat feature instead works fine. Any hints? Thanks in advance! Regards, Daniel
Desktop Central Patch Management now supports Windows 10 Education Edition
Dear All, We are happy to inform you that Desktop Central supports all new Windows 10 Education Edition. You can use the regular method to patch this edition via Desktop Central. Do let us know if you have a feedback or additional questions. We will be glad to assist you. Regards, ----- Dinesh Babu J Sr. Technical Consultant Desktop and Mobile Device Management Solution Direct Support : +1 408 916 9886 Toll Free: +1 888 720 9500 (US) | 0800 028 6590 (UK) | +1 800 631 268 (AUS) [ Desktop Management | Desktop
Desktop Central MSP Public FQDN no NAT Local DNS Pointer
Do I have to use a NAT on my firewall for Desktop Central MSP. I have ServiceDesk Plus MSP setup on the same server as my Desktop Central MSP " Just Setup Testing". I have a Public FQDM for both and both are setup on the public DNS. SDP.mydomain.net DTC.mydomain.net. I have setup my local DNS to point SDP & DTC to local server address " 192.#.#.#". From a public computer, I can access SDP using Http://SDP.mydomain.net:8070 and everything works great.. But from the same public computer if I use Http://DTC.mydomain.net:8040 I
SDP update after DC scan
We have Desktop Central and Service Desk Plus integrated with each other. I checked the integrated workflow and it says asset scan post immediately to SDP. I was able to confirm this but one of the problems I noticed was that it doesn't update the OS on the machine. With the integration if something like an OS changes is it suppose to update the OS version showing in SDP? If so, how do I fix it? I worry that if I make other updates to my workstations (i.e. hardware upgrades) that it won't show
Every uninstall fails but uninstalls?
Hi, We have just moved our DTC server and reinstalled from scratch with a fresh database and everything seems to working fine apart from uninstalling packages. Everything i push out to install installs fine which is great. The problem is whenever i run an uninstall on a package i installed through DTC it starts the process and then ends up with retry in progress. When i check the machine i have asked to uninstall the package from the application is not listed in the add remove programs. Some of the
Wake on LAN
How can I go about properly using the wake on LAN feature in desktop central? I have enabled wake on magic packet in my NIC properties on my PC and also enabled it in the BIOS of my test machine. When I go to wake a PC from a powered off state via Desktop Central it does nothing. Am I missing something here? Thanks
Blank page after logging in
I'm using Desktop Central Server 10 - but I don't know what service pack or update I'm on. On the login screen, it just says a new hot fix is available to build 10.0.111. When I log in, I just get a blank page. It takes me to this URL: http://localhost:8020/upgradeLicense.do?actionToCall=loadDetails&showInline=true Nothing to see though. Just a big ol' white screen, totally blank. Does any know how to fix this? I need to get into this software so I can do some work and start working on migrating
Desktop Central MSP Public FQDN no NAT Local DNS Pointer
Do I have to use a NAT on my firewall for Desktop Central MSP. I have ServiceDesk Plus MSP setup on the same server as my Desktop Central MSP " Just Setup Testing". I have a Public FQDM for both and both are setup on the public DNS. SDP.mydomain.net DTC.mydomain.net. I have setup my local DNS to point SDP & DTC to local server address " 192.#.#.#". From a public computer, I can access SDP using Http://SDP.mydomain.net:8070 and everything works great.. But from the same public computer if I use Http://DTC.mydomain.net:8040
Delete patch temp files when completed.
After our first round of server patches after DC implementation it came to light that patches are not being removed after they have been patched. Is there a setting in DC that will delete the patches after they have been applied to the server/workstation? This will help prevent getting disk usage alerts.
Changing IP Address Central Server
I tried migrating my new installation of DC to a new server, but failed horribly and had to start over. Now I have about 20 clients that are pointing to the old server. I successfully changed one by running the script here: https://www.manageengine.com/products/desktop-central/desktop_agent_change_ip.html and following the example. I'm trying to run it through Task Scheduler, but the windows script is not running the VBS. I have it copying the script file then executing it locally. I tried
Monitoring Priviliged Use
We would like to run some sort of report from Desktop Central that will show when users with privileged access log in. At the moment I can see the admin account if it is logged in when a scan is carried out, but that does not tell me any other time that the account is used. Any ideas guys n gals.
Report Request - Microsoft Licensed Products
I'm trying to pull a report of all licensable Microsoft products and number of installs in our environment. I've tried different criteria but the list just contains huge amounts of Microsoft products that I don't need such as .NET Framework, Visual C++ components, and numerous other unneeded items. I'm hoping that someone has needed to pull this type of report before and can give me some guidance. Thank you.
Office 2013 does not install on client comptuer
I am attempting to install Office 2013 on a client computer. I've followed the deployment guidelines from: https://www.manageengine.com/products/desktop-central/deploy-ms-office-2013-how-to.html?dci-sdthow I've checked on the test Windows 7 computer and in Task Manager, it shows the process "setup.exe" started and the process points to the correct share and file to run but the setup.exe never is executed. I've let it sit overnight and it just went into "retry in progress" status.
admin denied access to configure in desktop management engine
Hi, I am admin yet i have no rights to configure alerts on the desktop management engine admin page as below; please assist
patch id 104655 fails to install error is wait operation timed out
patch id 104655 KB4032113 July 2017 Description of Preview of Quality Rollup for the .NET Framework 4.5.2 on Windows 7 SP1 and Windows Server 2008 R2 SP1 (KB4024845) all on computer takes a long time to try install and then fails with error wait operation timed out.
Slow overall performance in Desktop Central
Hi, We have an in house Desktop Central server and lately I've noticed significant decrease in performance there is a delay accessing pretty much any of the tabs in the console. Is there a way to improve speed in DC with MSSQL 2012 db? We have about 500 managed computers and use DC for pretty much everything. The box itself has plenty of resources Has anyone seen anything like this? any ideas?
Desktop Central - manage mobile devices over wifi
Hi, we can't open the ports to the internet to mange the mobile devices (security question). Can we manage the devices over our internal wifi network? Regards Rainer
ManageEngine Desktop Central : July 2017 - Patch Tuesday update
Just wondering is the subject available on Desktop Central already? I cannot find it in my respository....
Question about building a package
I was tasked with upgrading computers with a new version of software. What I would like to do is add a feature to my package that will send a notification to the users, asking them to "click OK" to start the installation, as well as give them the option to "postpone" the install a few number of times. Is this possible using Desktop Central? Darren
Desktop Central service wont start
Hi I have just installed Desktop central 10 on server 2012 r2 and everything was working fine after install. I have now changed the database to sql via the script in the bin folder which completed all ok. I now have the issue where the service just wont start. I keep getting the prompt that the service has stopped. Not sure why this, I have attached all the log files and would be grateful if someone could lend me a hand. Many Thanks Liam
Does copy/past from remote to host work with the html5 client
When I connect to a remote computer, I can not copy text from my local computer to the remote or the opposite direction. I can with the ActiveX cleint just not the html5. I am on Windows 10 and the remotes are various versions of windows. Travis
Domain
Hi, the name our domain is company.cologne the NETBIOS nmae (pre-windows 2000 name): company- col The Scope of Management is to both domain. For example a list of computer Computer Domain PC01 company.cologne PC02 company- col PC03 company.cologne ... Is this a problem? If I define a target which name I have to select company.cologne or company- col ? It does not matter? Regards Rainer
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