console display issues in version 10.0.656
We are unable to drill down in screens without display issues using Firefox or Chrome. We have had this issue before in previous versions. It is a very detrimental and costly issue. Anyone have a solution??In Threats and Patches > Patches > Missing
Automate install of Desktop Central agent with powershell
I've created a scheduled task that runs a list of powershell scripts in serial order on the first system startup, and I'd like to add the installation of the agent in this manner. Unfortunately, I haven't been able to find a way to run the installer
I want to change DTC Server IP...
Hello, I want to change my DTC Server IP. How do I go about doing this? Machine name, FQDN will be the same, the system just needs a new IP. Thanks, Mark.
Apple mobile device initial setup
Is there a way to provision a new Apple device without signing in with an Apple ID? I'm new to Apple (I'm an Android user!) but need to setup our organisation's Apple devices, so I have one for testing. When I first turn on the phone, it won't let me
Search for a specific file in File Manager
Is there a way to search for a specific file or find all files with a specific extension using File Manager? I have a need to find all .PST files on all managed machines and download them. The only report I can find is the on that shows me the total
New DC user - 10 suggestions for improving the UI/UX
I'm not sure if this is the right place for these suggestions, but here we go anyway. I'm a new DC user, coming from uVNC + PDQ to manage my deployments and remote access and here's what the past week has shown me: 1. On inventory screen, when click search,
Only file folder operation without MSI or EXE file
HI, I need to upload file to change software setting so is the any way to do that without installing software?
Microsoft Teams - This app can't run on your PC error.
Hi All, I have teams deploying to each user as a user deploy. On a number of machines over the last week users have been experiencing an error on loading Teams. I can't see any deployments happening from DesktopCentral to the affected users. The software
Export list of all Monitors
Is there a way to export list of all Monitors? For now each of them is visible only in Hardware Inventory, inside details fo each endpoint. Cannot figure out how to make report ie. "Monitor_Model;Monitor_serialNumber;Connected_Endpoint"
Chrome fixes several high-severity vulnerabilities with the 88.0.4324.182 update
Hello everyone, Google has updated its stable channel to 88.0.4324.182 for Windows, macOS, and Linux. The update fixes several high-severity vulnerabilities, the details of which are given below: CVE ID Vulnerability Severity CVE-2021-21149 Stack
Multiple software checks in pre-deployment not working
Is there way to add multiple software checks in pre-deployment activities? For example, I have a package that checks to see if the software is installed and skips if so but I also want it to update to a new version if the version is old. However, when
Bandwidth Utilization after 516 upgrade
My sever is utilizing 100% of network bandwidth since upgrading to 516. It looks like dcnginx.exe is eating it all up...Memory Leak??? Anybody else???
Way to scan PCs for file names like password.txt, passwords.doc, etc?
Hello! Is there way to scan all our PCs for specific file names? This is regardless of the path. We want to see what users have what would appear to be easily-found documents that may have passwords in them, so password.txt, passwords.doc, etc. I'd assume
Agent Last Contact information inaccurate on (at least) build 10.0.653
Agent Last Contact information is inaccurate on (at least) build 10.0.653 Last Contact time is out of sync with Last Scan Time. I assume a Scan includes Contact. Is this by design? Previously the Last Contact time was at least once daily, and now it
Patch Database Update Sync for 2-9-2021
We have our Patch Database Sync Scheduled for 11pm Mountain daily. For some reason it did not pick up MS updates release from this patch tuesday until Wednesday Sync. Was ManageEngine late on publishing?
Add agent indicator/dropdown to system summary view (patch)
(ver 10.0.656) Threats & Patches > Systems > By patches > select any system For the various views for a system under patch management (Summary / Installed Software / Vulnerabilties/ Patches / Security config / port audit) please please add the agent status
Report on Installed Fonts on client machines
Any way to achieve this with Desktop Central? Had some licensed fonts deployed and would like to report on who has what. Thanks,
USB Usage Report - No USB devices are detected yet
We are planning to implement USB storage restrictions in the company. The first step was to enable USB Audit Settings so we can get an inventory of USB devices in use. Now, when I go to Reports > USB Reports > USB Usage Report I get a message stating
Deploying Applications
Is there a way to tell the client or Desktop Central that there are no applications being deployed to the client? Scenario: Deployed an Package to a desktop and realized the CMD for install was incorrect. Deleted Configuration for deployment and fixed
Patch Management - The download of the patch failed
Hi All. Would anyone be able to provide me with some more info on where to track down more information on the error 'The download of the patch failed'. Is this a server-side (server contacting the patch URL) or client-side (client contacting the DC
Desktop Central Console starts to slow whenever I run a configuration (such as patch installation).
Desktop Central Console starts to slow whenever I run a configuration (such as patch installation). When I login it takes 5 mins longer than the usual for me to login and the console page after login also loads slower that it seems I can't access the
Adobe patches a zero-day along with several critical and important vulnerabilities in Acrobat and Reader
Hello everyone, Adobe has released security updates for Adobe Acrobat and Reader for Windows and macOS. These updates address multiple critical and important vulnerabilities. Successful exploitation could lead to arbitrary code execution in the context
Remote Office as Custom Group criteria
Hi ME Support and Devs, Could you please add Remote Office as a dynamic custom group criteria? Due to modern, distributed networks, we can not properly assign machines to a dynamic group based on its IP or IP range. Computer name is not a very useful
Inventory search does not work after upgrade
After latest update search not working in Inventory > Computers. See attachment
Microsoft and Mozilla release updates to address vulnerabilities in Chromium for Edge and Firefox respectively
Hello everyone, Mozilla has fixed a critical security vulnerability in Firefox 85.0.1 and Firefox ESR 78.7.1. This vulnerability is due to the Buffer overflow in depth pitch calculations for compressed textures in the Angle Graphics Library. It affects
Zero-day CWE-415 in Internet Explorer, actively exploited in the wild
Hello everyone, A Zero-day in Internet Explorer, already being actively exploited in the wild, has been publicly disclosed. CWE-415 - Double Free is a critical remote code execution vulnerability that when exploited lets remote attackers execute arbitrary
Missing Agent
I have a user whose machine is in the ME inventory but they do not have the agent running. They have the directoryAs you can see there are a lot of files missing from the directory. How can I recover he agent function without Administrator access to the
Linux Patching
Hi there, i am new to Desktop Central and try to figure out if it fits our needs. We need to patch linux operating systems that have also custom repositories configured. Is that possible with the update manager part od desktop central? Configure own
Desktop Central best practices for VM Host and VM instances patch management?
Is there any documentation on Desktop Central's best practices for patch management on VM instances and the VM host? Would you set up separate tasks for the VM instances and VM hosts and then stagger the reboot schedules to prevent a host from rebooting
Desktop Central Automated Patch Deployment not working for WebEx Teams
Hello, we have several Rules for automated Patch Deployment, for Example Deployment for WebEx Teams. Actually, the Version 41.1.0.17621 should be deployed, but failed with: Eine andere Version des Produkts ist bereits installiert. Die Installation dieser
How to get software report that same as control panel of windows
Hi, I have requirement from my manager. He want the software inventory report that get information from windows control panel/programs and feature menu. Could you please suggest me how to got them. Best Regards,
Chrome fixes one high-severity vulnerability with update 88.0.4324.150
Hello everyone, Google has released it's Chrome stable channel update 88.0.4324.150 for Windows, Mac and Linux. This update fixes one high-severity security vulnerabilities, the details of which are given below: CVE ID Vulnerability Severity CVE-2021-21148
Generate SMS or Email alerts when a remote office distribution server is down or is not replicating
We think it would be helpful to have it set so if a distribution server goes down or loses connection with the central server we can generate an email or SMS alert. Right now we handle this by manually checking the remote Offices screen daily
Desktop Central Cloud System Manager Not Loading
I use DC cloud and our agents recently updated to version 10.0.489.W. Today whenever I try to use anything in System Manager I get an infinite loading screen. I am still able to do a remote desktop session. I am not sure if this was caused by the update
Google fixes security vulnerabilities in the 88.0.4324.146 stable channel update
Hello everyone, Google has released it's Chrome stable channel update 88.0.4324.146 for Windows, Mac and Linux. This update fixes several high-severity security vulnerabilities, the details of which are given below: CVE ID Vulnerability Severity CVE-2021-21142
Inventory read only access not complete
Hi! I recently created a user with the Auditor role and gave permission to read the Inventory tab so my InfoSec officer could look up properties of specific hosts more easily. I added read permission for the Inventory module to the Auditor role. He is
For Desktop Central-ServiceDesk Plus Cloud integration, only OAuth authentication mechanism will be used from now on
In accordance with this pitstop post, the AuthToken client authentication mechanism has been deprecated. Only the OAuth client authentication mechanism, which is more secure, will be used from now on. Since the AuthToken client authentication mechanism
Upgrade to the latest Secure Gateway Server
Greetings, Desktop Central's security component, Secure Gateway Server, is now updated with a few issue fixes and enhancements. Download the latest Secure Gateway Server here. The list of updates for the build update can be checked in this readme
Can you deploy software packages to specific computers only
Can you deploy software packages to specific computers only? When I try to deploy from the admin console the only and select computer it only allows the target installation target to be either Local Office or Domain. Please advise if anyone could help
Reset Wireless Connection on a user computer
I need to reset the Wireless connection to resolve an issue with VPN and Outlook client. Is there a way to do so as a configuration? Is there a way to have it as a self service?
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