Automaticly decline MS preview updates
Hello, is there a way to automaticly decline MS preview updates? Background is that I want to deploy optional updates as well but I don't want to deploy updates labled as "preview" to production machines.
Adding multiple installation commands for msiexec
I am trying to create an installation package for Cisco AnyConnect. There are several modules I need to install that are contained in individual MSI files. How do I enter multiple commands for msiexec to install all required modules? I tried putting in each command in the "Installation Command with Switches/Arguments" field with just a carriage return between each command, but ManageEngine threw an error when I hit "Save Package". Here is an example of the commands I am trying to run: msiexec /package
Avast Antivirus Free
Hello guys, Currently I need to uninstall the Avast Antivirus Free Edition application from several laptops in our organization, but unfortunately, I didn't find any script or uninstall switches which I can use in Dekstop Central in order to help me to do that. I want to ask you if exist any solution to uninstall this software remotely from Desktop Central console? Regards, Marius
File Folder Operations
I need to delete a folder on all user profile in all computers. Folder name to delete "Netcache", include subfolders Location is %appdata% --> C:\Users\UserName\AppData\Roaming\Netcache So if i have 5 user profile logged in the computer it should delete the same folder on each profile.
Ability to use find/search from the web browser with build 10.0.396
Hello, After installing build 10.0.396, my ability to use the embedded find/search function (ctrl+f) from a web browser with ManageEngine has ceased functioning (latest versions of IE11, Chrome and Firefox). For example, searching for a computer name or user under Inventory will only display results if they are visible on the scrolling window. It seems as if I can now only use the built-in search function from ManageEngine(magnifying glass icon that offers search capability within the columns) Furthermore,
Update M-E-Desktop Central, from Build Version:10.0.396 to 100424
Hi, how to update M-E-Desktop Central, from Build Version:10.0.396 to 100424 ? Thank you.
Secure USB
Hi, How can I delete unused USB Device Instance ID from the list?
Reapply patches after reimage.
If you deploy patches to a machine using an APD task and they install successfully and then that machine is reimaged and the base image is missing those patches, are the patches reinstalled by the APD Task?
Delete a computer from database
Here is my situation: I have a computer named AppTest1. I use it to test configurations on. Every couple of weeks I reimage the computer using our imaging software. Part of the imaging process installs the Desktop Cetral Agent on the computer. Once the computer comes up, Desktop Central begins to deploy every configuration to the machine. So now I don't have a clean machine. This is not what I want. My question is, is there a way to remove a computer from the Desktop Central database? The
Skip OS Deployment
Hi Is it possible to skip the OS Deployment if there is already an OS installed? Currently another PXE Boot Solution is used to reinstall an Computer if it has the Flag for it and if not it will just skip the deployment as there is no Task for the Computer and boots into the normal OS. As we don't want to touch all Computers BIOS Settings and make the PXE Boot the Option after the Harddisk, something like a "Skip if OS already installed" would help. Also something like a Flag to restage the Computer
custom software report not able to sort software in Alphabetical order
I was trying to create a custom software report to show me all users who have any of the software listed in the search criteria. The problem when I go to select software if I click a letter the list of software is not in Alphabetical order making it really hard to find the software in the list. is there a way to sort this list?
custom report for specific patch
I was wonder how could I either make a custom report or query to show all computer with a specific patch id. I am deploying the windows 10 feature patch as part of my APD but currently the only way I can see what pc are missing the patch and what have it installed is going to patches and then applicable patches and search the patch ID if I want to refresh the data that means i would have to each time search the patch id. I was wondering if I could make some report that all i would have to do is
In-line reporting only if results available?
We would like to use DC central reports as an alert/heads-up to issues like the agents not reporting with different thresholds for servers vs desktops so we hoped to use the reporting. 1. Can we have results in-line in an email? Having to open an attachment is often not needed and an extra step/delay while you wait for adobe/excel to open. 2. Can we not send reports if there are no results? I am trying to reduce the 'noise' and if we get something, it is meaningful.
Two Critical patches from 2012 suddenly required
Following overnight Vulnerability DB sync, two 'Critical' patches from 2012 have been flagged as being required; 11538 and 12648. Genuine or a false report?
Patch Deployment Audit report request
Hi, Is it possible to create a daily or weekly scheduled report of all Patch deployment carried out by User with information showing what computer was patched, by whom & what time? maybe even including patches deployed? The reason is to audit when critical machines such as Servers are patched and to ensure that if a configuration goes wrong that we can investigate what went wrong. Currently in Desktop Central a configuration can be sent to Trash & then deleted, removing all evidence that any patching
LDAP over SSL
Does Desktop Central support LDAP over SSL?
Folder Backup Configuration Item - Access Denied for User Profile
I'm trying to use the Folder Backup configuration item to backup a user profile: Source Folder: C:\Users\Reception Destination Folder: \\server\WorkstationBackups$\ I also attempted to exclude certain files: AppData\Local\* AppData\LocalLow\* The destination folder is created on the server: \\server\WorkstationBackups$\domain\computername\reception No files are copied. The dcfolderbackup.log file shows that the agent receives an access denied error while building the list of files to synchronise,
Software Packages stuck on Retry in Progress when newer version installed
I noticed that a few packages we have pushing in our environment are failing. When looking at the remarks, they are all listed as: Installation Failed - Fatal error during installation. I started looking at logs on a few of the machines. This particular log is for Google Chrome - (60604_Google Chrome (x64) (72.0.3626.121).log) The log states that the computer already has a newer version of the software installed. MSI (s) (B8:90) [10:36:43:508]: Executing op: Header(Signature=1397708873,Version=500,Timestamp=1323062415,LangId=1033,Platform=589824,ScriptType=2,ScriptMajorVersion=21,ScriptMinorVersion=4,ScriptAttributes=1)
Old MS Patch
A couple of questions - 1. This morning I had the patch "Microsoft ASP.NET MVC Security Update MS14-059 (KB2993939)" from 2014 show up as needed on 80+ machines (Windows 7,10,2008R2, 2012R2, and 2016). I have not found any info about the patch being re-issued. It seems strange. Has anyone else had it show up? 2. I have a dozen or so MS patches that are superseded but are still showing up under Missing Patches. Is this normal? Thanks in advance for any replies.
No information on error: dc.db.agent.config.common.downloadxml failed
Is there any documentation on what this error means? I have a handful of machines with this stuck in a Retry in Progress loop. Google searches and searches here aren't returning anything.
Defer windows updates
Hi, I have seen the option to install updates 3 weeks after Patch Tuesday on our "Desktop Central" panel. Could we defer updates for an specific Custom Group or OU for a longer period of time? Windows 10 allows to activate "Semi-Annual Channel" in advanced settings, but we have disabled windows updates as Desktop Central is working fine I would like to wait some months before updating in few computers. It is a recomendation we have received from "Siemens PLM Software". Thanks.
Automatic software package installation
Hi, I was wondering if it's possible with DesktopCentral to install software automatically. We configured in DesktopCentral that the DC agent is automatically installed when a new PC connects to the domain (SoM Policy). Is there a way to install software the exact same way? Like DC agents gets installed when the computer is added to the domain and the a package of standard software is automatically deployed to the new pc? Best regards, Daniel
Customer support chat button missing from console
Customer support chat button missing from console today customer support isn't picking up the phone either, 30+ mins on hold Whats going on?
Mozilla Firefox updates require reboot?
Do Mozilla Firefox updates really require a reboot of Windows? Is there a reason, because it seems excessive to me, already get reboots required for Window updates.
is there a way of monitoring pcs as opposed to managing them?
I have 2 offices setup a local office this has all the pc's we re managing and a remote office which is being managed by another team, but, we need to monitor these make sure the other team is patching them etc. is this something that can be done?
OS Deployment
Can I upgrade OS with Desktop Central? In place upgrade of Windows 7 to Windows 10?
Very Slow deployment to Branch DS servers
When I was attempting to deploy a Application to my Branch PC's the replication was very slow and most of the time replication was not working at all. is there a fix for this besides setting bandwidth utilization to unlimited? right now I have bandwidth set to 4mbps.
67.0.3 and Firefox ESR 60.7.1
When will these version be available?
Ubuntu 18.04 Clients not Showing any Missing Patches
Hello- We've used MEDC for a while now for all of our Windows systems, so I figured I'd give it a try on the handful of Ubuntu 18.04 systems we run. The agent install went perfectly fine and the system shows up in the console, however after a scan, it shows that no patches are missing and it has 114+ installed. If I run an "apt update" on the client itself, it says that 182 packages can be upgraded. Is there something I am missing?
Desktop Central - Missing Patches - Office 2016 Deployment Tool
Hi all, I've got a support ticket with ManageEngine for issues with patches showing as missing on clients and failed downloads for Desktop Central (10.0.386). Most notably is the ever increasing number of "Office 2016 Deployment Tool" failed downloads increasing in number, 26511, 26527, 26557, 26740 and 26759 with a "Failed" Download Status and "Unable to execute command" remarks. Actually, checking today it's now 26740, 26742, 26759 and 26767 following the May Patch Tuesday of course. You have to
Devices enrolled but not allowed in Conditional Exchange Access
We have Desktop Central on premise with Mobile device management. We have devices enrolled (both Android and IOS) that when we enable Conditional Exchange access for the users, the devices is put in the "In grace period" or "Restricted" group. What criteria does it use to determine if the device is allowed other than being enrolled in MDM? Or is there something that could be keeping the MDM device from linking up with what is in Exchange?
Adding Domain
When creating a domain, can I use a regular user instead of a domain admin account, will this create an issue with installation of agents?
Desktop Central Agent refresh
Can I force an update of all agents from the server instead of waiting for the refresh interval of 90 minutes.
Firefox and 10.0.394: inventory - upper left bar/links don't work
After upgrading from 340 to 394 clicking e.g. "computers" in the inventory tab doesn't work. Internet explorer works as expected. Additional question: With IE it's easy to change the column width, e.g. in the inventory/computers view. This is not offered with Firefox. Is there a way to adapt the column width in firefox?
Desktop Central cannot track licenses for Adobe Acrobat DC (2015)
Submitted this issue early Jan 2019 ticket #540814 Was told that this would be added to the roadmap and I will be updated. We are nearly half-way through the year and I have not received an update. This concerning a feature that desktop central promised to deliver. I'm not saying that adobe makes it easy on your developers and I'm expecting changes overnight. https://www.adobe.com/devnet-docs/acrobatetk/tools/AdminGuide/identify.html#identifying-dc-installs Also hard to explain to my supervisors
Automatic software installation request
Hi, We run allot of freeware in our company, a wide range of drawing and 3D model viewers and such. I was wondering of we can automate this system. I have the desktop central configuration for each software. is there a way i can have a user create a ticket, wich automaticly triggers the deployment of the configuration? We run the 10.5 on prem SDP and 10.0 Desktop Central. I tried to search for documentation and have followed few off the webinars before but didn't find allot so far. If anyone could
2kb file staying in downloadrepository on all Distribution servers
Ever since updating to 10.0.395 when i look at the downloadreposiotry on any managed DS i see a 2kb file when I delete the file it shows backup after replication. Is this inteneded behavior?
Google Chrome & 10.0.396: inventory links don't work
After upgrading to Desktop Central Server version 10.0.396, clicking 'computers', 'Hardware', and 'Software' in the inventory tab no longer work when using Google Chrome (Version 75.0.3770.90 (Official Build) (64-bit)). Firefox and Internet explorer 11 work as expected.
Adding domain account to Desktop Central fails
Hi, everytime I try to add user accounts with active directory authentication it fails. I was trying to add all the administrator accounts for them to be able to work with DesktopCentral. Is there a way to add the whole group? Thanks in advance for your support.
Distribution Server Stopped After last upgrade
After last Desktop Central Upgrade (10.0.394) my distribution servers are in stopped status. Services are running in every distribution server. We restart the service and the distribution started again but stopped again after few minutes or seconds. The event viewer shows a dcreplication.exe fail.
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