Report for Antivirus type and version?
Hello, I need to create a report that finds machines where: It does not have an antivirus called Sophos Anti-Virus OR It does, but the version is below 10.8.3.441. It looks like version is evaluated as a string and not as a number so I'll need to just list versions and AND them. However, I can't find a good how-to on "software not installed" even though there's a report called Computers With/Without software (You can do a search for Software Name NotEqual or NotLike but the results are all applications
MDM - DesktopCentral x Motorola mobiles
The MDM do not get the phone number of motorola mobiles... SmallBestOriginalRemove
Syncing devices across MDM and Apple Business Manager
Hello, We are trying to integrate Apple Business Manager with MEDC Mobile Device Manager. We have successfully synced them together with the server tokens. We are unable to add a device to Apple's portal, but we can successfully add a device to the MDM portal. The problem is that we want to manage application deployment through Apple's ABM portal. I cant seem to find where the app licenses on ABM are syncing up with MDM. Is this possible? Thanks! -Joe Satow
Wipe Data from Windows devices
Hello, I would like to know if the Mobile Device Manager add-on for Desktop Central can wipe data completely from windows devices? Thanks
Patch reboot require value incorrect
Hi, Some patches I've seen (e.g. 2019-07 Cumulative Update for Windows 10 Version 1809 for x64-based Systems (KB4505658) ) have the "Reboot required" value as "No" -- but this is incorrect, and after it's deployed it has a status of 'The requested operation is complete. Changes will not be applied until after the system is rebooted'. Is it possible for me to manually change the reboot required value for these patches, so that the reboot request prompt is shown to the user? Thanks!
Tableau reader 2019 2.2
I need to deploy tableau reader and noticed that under the software templates there is tableau reader Tableau Reader 2019.1 x64 (2019.1.3) but I see that there is a newer version 2019.2.2 out but it is not listed under the templates but yet i see Tableau Public 2019.2 x64 (2019.2.2) is there any way to get the deployment for the newer version 2019.2.2? When you run the 2019.1.3 version it says it is no longer supported and wants you to upgrade. Do you know if I have deploy the newer version to
Pre-Installation custom script status error message
Dear all, I am using several Powershell-Scripts as Pre-Installation Activities for a software deployment. I've followed the recommendations from https://www.manageengine.com/products/desktop-central/returning-error-code-on-scripts-how-to.html. The scripts run fine and results in an error code 1 if failed. DesktopCentral translates this error code in a windows sytem error code and return a "Incorrect function", instead of error code 1. (1 (0x1) --> Incorrect function, see https://docs.microsoft.com/en-us/windows/win32/debug/system-error-codes--0-499-)
Installing patch as part of software deploy
Hi! I have two software deployment tasks set up: the first installs version 8 of $SOFTWARE, and then the second installs the 8.2 update for it. At the moment I'm deploying this software using the first task, and then following it up with a deployment of the update task. What I'd like to know is if it's possible to include the installation of the update file into the initial deployment configuration? I've looked at the post-install tasks options but can't see one that looks relevant. Many thanks!
High Disk Space Usage - Agent Logs
Hi All, I've been looking at disk usage by the ManageEngine agent, and found the log directory is between 300 and 700MB on most of my machines. Is there a way to clean these logs up? Thanks!
Windows 10 64 - Freezes on Display Settings Screen
Reasons TO and NOT TO Buy Cheap Vacuum Cleaners How much money you should spend on vacuum cleaners is always a difficult question. You will see both premium and cheap models in the stores right now. They all seem popular and all the stores have the Best
Run script before patch is updated
We have recently installed some software requiring us to stop some services on a computer prior to updating Java. My question is is there a way to run a script before deploying a Java patch using Automated Patch Deployment? Thanks
Best way to deploy feature updates on systems with Windows 10 Enterprise E3 in CSP / no access to Ent ISO in VLSC ???
Hi, we got "Windows 10 Enterprise E3 in CSP" of the azure cloud of our parent company. Because "Windows 10 Enterprise E3 in CSP" is licensed by user we don't have access to the VLSC from Microsoft to get an Enterprise iso image. And I don't know if it is a good solution to use an ent iso on the workstation. Because if we don't use the use license anymore the system will switched back to pro version automatically. Since all our Windows 10 Pro workstations switched now automatically to the Windows
Installing a previous Windows server 2016 cumulative security patches
Hi, Is there any way to install the June 2019 windows server cumulative security patch once the July 2019 cumulative patch is released? We cannot possibly patch all our servers in a single months time frame and would like to keep them all running the same cumulative patch. I was told by ManageEngine that if you used a previous DTC config file that contained the June 2016 cumulative patch, it would install it even if the July cumulative patch had been released. This is not the case.
Desktop central configuration task
I have created several configuration tasks to install applications based on OU. What I noticed is that when a PC is added to the OU, the PC is not listed in the "Execution Status" list unless you modify the configuration and then deploy it again. I am only pushing to one PC at a time and all the packages are set to install at start-up then retry 3 times during refresh. Rebooting the PC does not make it show up in the "Execution Status" list. Is there any way to verify that the list of devices has
OS Deployment: Computer Name not applying correctly
I have updated our images to Win10 1903. After deploying the images, the deployment template is failing to generate a new SID as well as failing to name the computer correctly by the serial number. This could also be a bug with the 10.0.411 version. This is the first image deployemnt we have attempted after updating Desktop Central to the latest version.
Desktop Central OS Deployment delete all Disk Partiotions
Hi, We have Desktop Central 10 and use OS Deployment to deploy Windows 10 in our company but it delete all partitions of hard and only create one partition and install Windows on it. Is there any way to format first partition and install Windows on it only?
License limit reached for OS Deployment
License limit reached for OS Deployment, even we already have installed a 50 node License.
Linux Issues
I'm trying to gauge if other community members that use Desktop Central/Patch Manager Plus are experiencing issues with patching Linux systems? My experience of late is inconsistent scanning/reporting of required number of security patches and dependencies failing to download. (Note to support, I have cases logged, this is a question to the community).
Desktop Central MDM User Sync Not Working
Good Morning, I am unable to successfully sync users in my on-prem AD Domain. Computer details sync correctly, and the user names will sync but no user attributes. Due to this problem I am unable to enroll newly created users into MDM via domain authentication. Any assistance would be greatly appreciated.
Deploy office 365 proplus with cloud license
Hi, How can I deploy office 365 proplus edition into the systems and their license is activated using office 365 cloud accounts for each user. thanks
Dealing with reimaged and renamed PCs
How do you deal with PCs being renamed? I give the PCs a descriptive hostname when I image them. For example, if it is going in cube 243 in the Accounting department, I might name it ACC243 so I can physically locate it it. If I end up reimaging and re-purposing it to cube 122 in HR, I might name it HR122. However Desktop Central will now contain two entries for the same physical box: ACC243 and HR122. ACC243 will show offline forever (or at least until I put a different PC in cube 243) and seems
Create remote desktop connection shortcut
Is there an easy way to deploy a Remote desktop connection to windows pc's? I would like to setup a remote desktop connection for users desktops to a remote server pc. is it possible to deploy a config that would create the rdp connection and save it on a users desktop? Then also be able to re apply the config upon login in case it gets deeted.
The system cannot find the specified file
Hi, I sent security updates but I always have the same error in the machines: "The system cannot find the specified file". I don´t know if the issue is by the computer or something in the Desktop Central console. Any ideas what I have to do to fix this? Thank you for your help.
OS deployment with bitlocker encryption
Hi, We have a use case to take an OS image from a system. Once the image is taken , it is pushed to the machines and then bitlocker has to be enabled for 'C' partition.
Integration with vulnerability manager
Hi, Is there any news on the Desktop Central / Vulnerability Manager integration? Thanks, Marcel
Dev environment
Is there a dev enviroment that i can test the latest upgrade - last time it was upgraded we was down for 4 days?
When Desktop central will support update the drivers for any laptop or server
When Desktop central will support update the drivers for any laptop or server
Changing default email message for reports
Good Afternoon, When I run an automated report and have it sent, the email everyone receives has text elements that we do not need, such as: Regards, Desktop Central Team. How would I go about changing/removing parts of the automated report email template? Thanks In Advance, Garrett
Desktop Central - Service won't start
Hi, I have noticed that my Desktop Central service is unable to start since 16th July. So not sure what is going wrong here. Could you please help me to figure out this issue? Thanks, Marco
Windows 10 1903 Update
1903 is out and is showing as a patch in Desktop Central. Is it the same procedure as 1809? Upload ISO with specific filename and use configuration to push it out? I was never able to get it to work as a regular patch.
Automatic patching when system connects
We have users who VPN into our network/domain, is there a way to that DC can be configured to automatically scan and patch when it sees a system/user VPN'd in to the domain?
Agent upgrade from 10.0.387W to 10.0.411W failing
Hello, I upgraded my MeDC server to 10.0.411 this morning (from build 387). And this time, agent upgrade is not working. And even worse, I cannot uninstall the agent from MeDC server (to manually upgrade). Communication between agent and server seems OK. And strangely enough even the MeDC server itself cannot upgrade its own agent. Translation of the error is "Connection closed. Unexpected error" The only way I have found to upgrade is to manually uninstall the agent (directly from the computer,
Windows Server 2016 updates reappeared from May and June
Got another patch resurfaced: 26587 MS19-MAY8 2019-05 Cumulative Update for .NET Framework 4.8 on Windows Server 2016 for x64 (KB4495610) And also these: 26864 MS19-JUN3 2019-06 Cumulative Update for Windows Server 2016 for x64-based Systems (KB4503267) 107068 MSWU-3295 2019-06 Cumulative Update for Windows Server 2016 for x64-based Systems (KB4503294) Which maybe related to this one, which did need installing according to Windows (but not DesktopCentral): 2019-06 Cumulative Update for Windows
System Manager > Command Prompt typeface on Macs
I'm using a Mac with the latest version of Chrome, and when I use System Manager > Command prompt to get to the command prompt of a Windows endpoint, the font it uses is a non-monospaced serif font. Chrome on Windows displays using a monospaced sans-serif font which is much easier to read, and output lines up much better. It'd be really nice if this font could be used on Macs as well :) Many thanks, TK
How to deploy configurations automatically based on AD groups?
Hello, I wanted to ask a question how to deploy configurations automatically based on AD groups. Here's my scenario: I want to deploy IP printers to users computers. I thought about creating AD group and desktop central configuration on each IP printer. Now I wonder whether exist a solution to deploy IP printer with target to specific AD group AND leaving it as a configuration to automatically adding to user this printer - SO when new user is added to AD groups DC knows about it and then its deploying
What's the difference between deployment policy timing and automated task timing?
I don't fully understand the difference between an automated task and the deployment policy as for what the timings means in both. One can specify days and hours when the task or policy should trigger its activity. Let's say I want to schedule updates on Monday and Tuesday (Patch Tuesday occurred and next Monday these updates will be installed after having been approved) between 12h30 and 15h30, trigger a notification when they are going to be installed on the user's device and ask them for a reboot
Option to auto-close apps that require update AND/OR notify users to save work then quit apps that require updates
I think this shouldn't be too hard to do. Better than seeing "Patch update delayed since application is used by another process" errors https://www.manageengine.com/products/desktop-central/patch-update-delayed-since-application-is-used-by-another-process.html?dci&did=45-1224-2016-05-11-20-21-27-2695 it should be alot like the "Notification Message before Reboot*" but instead "Notification Message before closing vulnerable applications* This would apply for apps such as office 365. which require
Software metering for Office
Hi, Can I track software usage for whole office installation without tracking a specific app from the packet like Word, Excel, etc. Thanks in advance.
July 2019 Patch Tuesday updates
New Security Bulletins : 2019-07 Security Only Quality Update for Windows Server 2008 (KB4507461) (CVE-2019-1132) 2019-07 Security Only Quality Update for Windows 7 and Windows Server 2008 R2 (KB4507456) (CVE-2019-1132) 2019-07 Security Only Quality Update for Windows Server 2012 (KB4507464) (CVE-2019-0880) 2019-07 Security Only Quality Update for Windows 8.1 and Windows Server 2012 R2 (KB4507457) (CVE-2019-0880) 2019-07 Cumulative Update for Windows 10 Version 1803 and Windows Server 2016 (1803)
Automaticly decline MS preview updates
Hello, is there a way to automaticly decline MS preview updates? Background is that I want to deploy optional updates as well but I don't want to deploy updates labled as "preview" to production machines.
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