New Desktop Central install, 2 alerts I can't figure out how to clear
I downloaded and installed Desktop Central yesterday. It is build version 10.0.467. Everything is working as I would expect but on the home screen there are two alerts I can't figure out how to clear. They both have a header that reads "Activate before its too late! "{0} Distribution Servers below {1} version are inactive and will no longer be managed by Desktop Central if they do not contact the server in {2} days." "0 agents below version are inactive and will no longer be managed by Desktop
Issue with personal certificates in Computer Details
Hi. On the Computer Details page, tab Certificates, in Personal section showing certificates from all computers. Please see attached screenshot. Total count of 42 certificates is the same for any computers. DC build 10.0.412 Thank you.
Desktop Central Agent install based on AD OU
Hi all; Sorry, new user. How can I deploy the Agent for a certain OU that anytime a new computer shows up there it the agent gets installed automatically?
Microsoft 2019-10 Patch Deployment Problem
Hello to Everyone, I have a problem. When I try to send a patch, I get these two errors as you can see in the appendix. Unknown error code: 50 Unknown error code: 50021 Here, the issue of Symantec installed on the client needs to be updated. I've updated it on all clients. I still have a problem. Patches I'd like to send: 2019-10 Security Monthly Quality Rollup for Windows 7 for x64-based Systems (KB4519976) 2019-10 Security Only Quality Update for Windows 7 for x64-based Systems (KB4520003) Thank
Missing Resources in Configurations.
We attempting to set up a Folder Redirection configuration to change the My Documents folder to point to a personal folder on a filer server. We have several fire servers on different sites that are all under different subnets. The DC server resides on the 10.0.x.x subnet while other File Servers reside on their respective site subnets, i.e. 10.1.x.x and 10.2.x.x Currently we are only able to see available resources in our domain for the 10.0.x.x subnet. Is there some way to add in the file servers
Desktop Central agents not connecting after upgrade
I just upgraded Desktop Central from 10.0.0-SP-364 to 10.0.0-SP-435. The server starts fine and I am able to login via the web UI, however none of my agents are able to connect. If I run the agent troubleshooter, everything appears ok except antivirus. Any ideas what would cause this and how to fix it?
Can the Desktop Central logon timeout be adjusted?
I have to multitask, so I spend too much time logging in and out of the application Thank you
Alert if SIM card changed
Send an alert if SIM card is changed in the device.
LDAP Support for Desktop Central?
I am testing JumpCloud Directory as a Service which includes Hosted LDAP functionality. Is there a way to bind Desktop Central to LDAP? It looks like AD is the only option but wanted to check.
Setting up a device outside of the network
Hi, We have installed the desktop central client on a PC in a workgroup that isn't on our LAN. the troubleshooting tool shows that it can see the Desktop Central Server and the Notification server. The PC however doesn't ever appear in the console. So the question is should a device, that isn't on the LAN and has the client installed manually, appear in Scope of Management automatically. Thank you.
Patching LibreOffice results in removing the old version but NOT installing the new one, "not applicable" - but it is?
One of my users today complained about the disappearance of LibreOffice Calc. I had launched a series of updates on her machine that included getting LibreOffice to 6.2.8 Several operations followed including the removal of the existing version I have checked the configuration outcome and it did not apply 6.2.8 as "not applicable". Except it is applicable, as I manually installed it later. The user had several applications open, and the installation complained about needing to close Adobe Creative
Modern Management with DC Agent
Hi all We are currently building up a new Solution for one of our Customers. As they already have Mac Devices, managed over a different Company and MDM Solution, we want them to provide the same Capabilities. That's why we would like to use the Modern Management Part with Azure. But we will need to be able to do different Configuration and Software Deployments on these Devices. Is it possible to use Modern Management and also the DC Agent? Or could this create Issues? As far as I know we can't handle
How to change the Domain Settings under GLobal Settings
HI All. Is there away to edit the Domain settings under GLobal Settings? We have decommissioned the DC that Desktop Central points to and need to change it. Is there away to change this ? Thanks Ryan
Windows 10 Versions not reporting properly
Has anyone noticed that Desktop Central does not properly report which version of Windows 10 is installed? I have about 10 machines with Win 10 1903 installed and the graph shows them correctly but when you click on inventory details it is reporting them as 10.0.17763 and not 10.0.18362. We are running DC version 10.0.435
MDM block software installation
Hi, I'm working on an implementation of MDM addon in Desktop Central Enterprise edition. And now I have a question - how can I restrict a user from installing software? I found some policies in the profile manager, but I assume it works only for Store Apps. And I want to restrict installation of any software (exe, msi, etc)
PatchManagement
Hi, my problem is, that the PatchManagement report me, that it could not download Opera and i will activate my firefall or set a rule on the Virusscanner. The Firewall is deactivated in the domain network and a rule for the ESET NOD Virusscanner is set on all servers. When anybody have a resolution...;-)...please....upload from my desktop: It cames the same message...
Deploy extensions to Edge from the Microsoft Store
Is there a way through Desktop Central to force deployment of apps, specifically Edge extensions, from the Microsoft Store? Also is there a report that shows what apps have been installed from the Microsoft Store?
Weird Issue in User Administration
I am not sure if anybody else is facing this issue on Admin > Global Settings > User Administration. If the Full Control is enabled for SoM module in Technician user role, the role assigned users are not able to Add or Remove Computers from SoM > Computers ONLY if they have a scope defined. This issue is not seen when no scope is defined (or the user have global access).
A major security flaw in Linux Sudo has been discovered!
A potentially catastrophic vulnerability in sudo has recently been found that affects all Linux endpoints. This vulnerability (CVE-2019-14287), when exploited, enables users with hostile intentions to surpass security restrictions and run commands as the root user. Sudo is a core command in Linux that enables users to execute commands as other users including those that have elevated privileges such as another superuser or root user. Desktop Central now supports detecting and fixing the vulnerability.
Adobe releases out-of-band security updates in its products
Adobe is considered one of the widely used third-party applications in the market with over 15 million active subscriptions. As announced earlier, Adobe has released out-of-band security updates today to patch a total of 82 security vulnerabilities across products listed below. Adobe Acrobat and Reader Adobe Experience Manager Adobe Experience Manager Forms Adobe Download Manager Of these 82 vulnerabilities, 45 are rated critical and if exploited, attackers can execute arbitrary code in the context
Windows 10 upgrade to 1903 failed, Windows cannot verify the digital signature...
Hello, I am trying add and upgrade Win 1903, but it always failes with the error below. Error: "Remarks from the CreateProcess is Windows cannot verify the digital signature for this file. A recent hardware or software change might have installed a file that is signed incorrectly or damaged, or that might be malicious software from an unknown source." I have tryed re-downloading the Windows 10 iso from diffrent sources but get the same result. Updating PC that has "Windows 10 Professional Edition
Last Boot Time and Patch time
Is it possible to add the Last Boot Time and Last Patch time as columns under Patch Management > Deployment > Automatic Patch Management > System Details of a configured automatic patch management configuration?
Dynamic custom group for Windows 10 Professional Edition 32-bit and 64-bit and not Enterprise
I had a dynamic custom group that filtered on Windows 10 Professional Edition (x86 & x64) but this group is now showing no members. It appears that the 'Software Name' no long allows selecting the OS and Operating System only shows 'Microsoft Windows 10'. No option for Professional or Enterprise.
Desktop Central - Latest Service Pack?
What is the latest General Release Service Pack for Desktop Central. I am currently running 10.0.419 but see in the enhancement and bug fixes referencing as high as 10.0.435.
Zero-day vulnerability in Apple iTunes and iCloud for Windows patched
Hi guys, A zero-day vulnerability in iTunes and iCloud for Windows, which has been exploited in Ransomware attacks has been patched in Patch Tuesday October 2019 updates. The vulnerability exists in the Bonjour installer that gets installed in Windows machines along with the iTunes and iCloud for Windows app. This vulnerability in Bonjour installer is an 'unquoted service path' vulnerability, and can be exploited by planting a malicious executable file to the parent path. Further this exploit's
File not found error when trying to download Migration guide
I've tried the first step in migrating our DC server. When I click save & download the migration guide I get a "File not found error".
Add the ability to make changes to Test Groups instead of having to delete and remake the group
As the title says, I'd like the ability to make changes to a test group for patches instead of remaking the group whenever we need to add/remove a PC.
FREE WEBINAR TRAINING SCHEDULE - DESKTOP CENTRAL
Hello Everyone, While it is true that managing and securing endpoints is time-consuming, automation is the key in saving time. Learn how mundane desktop management activities can be automated and streamlined from a central location and make the most out of our products by attending our free training program. These webinars span across four series and help you learn the inside out of managing and securing endpoints. You will also be able to: 1. Get your questions solved instantly 2. Learn how each
Microsoft Patch Tuesday updates - October 2019
Howdy folks A quick run-down on the patch tuesday updates for October 2019 New Security Bulletins : 2019-10 Security Only Quality Update for Windows Server 2008 (KB4520009) 2019-10 Security Only Quality Update for Windows 7 and Windows Server 2008 R2 (KB4520003) 2019-10 Security Only Quality Update for Windows Server 2012 (KB4519985) 2019-10 Security Only Quality Update for Windows 8.1 and Windows Server 2012 R2 (KB4519990) 2019-10 Cumulative Update for Windows 10 Version 1903 and Windows Server
Some asset management issues in DC 10.0.433
Hi. I found some issues in DC 10.0.433 1. On "Computer Details" page "Last Boot Time" field not show value (see screenshot computer-details.jpg), but this value show in computers list view (see screenshot computers-list.jpg) 2. On "System Manager\Services" page services with non-english (russian) name showing as non-localized (see screenshot computer-services.jpg) 3. On "Computer Details" page in "Software" section some rows about software are duplicated (see screenshots computer-software-1.jpg,
Get alerts for inactive user logins for X amount of days
We have the Logged On Users column in Desktop Central. It would be nice to get an email alert if someone hasn't logged on for a set amount of days. 14 days for example. Even better would be to tie it to an OU in AD. We don't always know when contractors leave. Putting contractors in an OU and getting alerts when they haven't logged in for X amount of days would be very beneficial.
Add computer in scope of monitoring and auto add of computers not working
We have DC set to auto import machines from certain AD OU's but it appears to have stopped working. If we do an AD synch it says it has successfully synched, but the machines don't appear. If we go to add computers manually we can see our domain on the left hand pane, but all we get is a spinning circle on the right hand box. We have recently updated to 10.0.433 so I think it may be this, but I can't be sure. I've tried different credentials and nothing seems to work. However in SOM AD Synch settings
Using IP Printer configuration
Hello, I'm having an issue in my Prod environment (Build 419, over 700 nodes, all Windows devices) where when I try to set up the IP Printer configuration, and select the list of networked printers, it tries for a while to display the list, but eventually the message "No printers found" is displayed. The list of network printers displays fine in DEV (Build 414, less than 20 nodes) so it's frustrating the same does not occur in Prod. I have uploaded the server logs to Desktop Central support but
Blacken the monitor of the client computer (Does not return to previous theme)
Blacken the monitor of the client computer (Windows only) Computers keep a blackened monitor after the remote session is over. It should return to the previous theme.
USB real-time email alert
Hello, Is it possible to get real-time email alert if user plugged-in an USB device in his PC? Thanks.
Desktop Central OS deployer module
Hi does anyone have start to finish documentation to setup the OS deployer module in Desktop Central with PXE boot, ME documentation is threadbare and I feel like I'm missing something?
SHA-2 Code Signing Update Prerequisite
Hi everyone I have spent the last few hours reading through the release notes for the latest Windows Updates. What caught my attention is e.g. https://support.microsoft.com/en-za/help/4516033/windows-7-update-kb4516033 where it says that the SHA-2 update (KB4474419) and the SSU must be installed before any other updates are installed. Does Desktop Central / ManageEngine pay attention to these details? I don't get the impression to be honest as all other September updates are available for installation
Running Custom Reports
Afternoon All, When I setup and run a custom report it starts out fine. I am able to enter the criteria and run the report. However when I try to sort or export for some reason the number of records jumps into the thousands. The majority of the results don't match my criteria after sorting or exporting. This happens to all reports. I have never seen anything like this. Ed
Audit Block Executable from Desktop Central
Hello Support. We have Desktop Central v10.0.417 and we have configured the Block Executable for the firefox.exe application. This works perfectly. The question is, does Desktop Central have any audits or logs that show if end users have been trying to open the blocked application firefox.exe? We want to know if users have been trying to open a blocked application. Regards. Rafael Vega.
Publish other changelog
Hi Currently, to know what's changed in desktop central you have to enter your current ME DC version's number and then you see a whole list of changes. But when you install an update, another changelog appears which shows the changes clearly per version number. I find that one to be much more useful, to know whether or not an update is necessary for me. Could you please publish that one on your website?
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