Google Chrome critical updates
Hello folks, On February 24, Google released a new stable channel update 80.0.3987.122, for Windows, Mac, and Linux. This was done to address several vulnerabilities in Google chrome. There were 3 security updates released out of which CVE-2020-6418 is rumored to be exploited in the wild. Google further affirms this saying that they were aware this exploit existed in the wild and could have been exploited as a zero-day. List of the security updates released: CVE-2020-6407: Out of bounds memory
Deploying Office 2019 but need Office 2016 removed first.
Office 2019 along with Visio & Project 2019 cannot be deployed if the 2016 or any prior versions of Office is still installed. Including the command <RemoveMSI /> or <RemoveMSI All="True" /> to the config.xml file as stated by Microsoft to remove the older versions during installation is there but it does not remove prior versions office/visio/project. What other means is there to upgrade the users to Office 2019 that successfully removes the older versions of Office?
Remote Session - Darken Screen
I'm curious if there is a way to change what the "Darken Screen" option actually shows when on a remote session. Often times a user will just think the computer is off or frozen so they'll attempt a hard shutdown of the computer. It'd be beneficial if we could change this to a splash image of our choosing. That way we can put a generic "Help Desk is currently remoted onto this computer" message to display on the screen with number for them to call if needed.
Android Bulk User Assignment via. EMM - Possible?
We're going to be deploying a few hundred phones with EMM (QR Code). We've tested the process, it seems to work fine. However, the one snag is that we have to assign each phone to the user manually. Luckily, these will all be assigned to a single, generic user account. Is there any way to automate this? Currently, as each phone is enrolled, the user would have to call into the IT Helpdesk and have the phone assigned. We've looked at bulk/CSV methods, but they don't seem to apply to EMM enrollment
How to create dynamic group by hardware criteria?
Hi there! We really like custom dynamic groups, but we'd like to create by one of hardware criteria. Our company have some old workstations and some of updates drops them to bsod. It would be very good idea to collect this workstations to custom group dynamicaly. What's your solution about this situation?
Issues Since Latest Patch - Characters Not Displaying Correctly, Lost our LDAP certificate ability
Since the latest patch to 10.0.476 on our Windows Server the characters displayed in the "Software Deployment" > "Package Details" information page are not correct...The backslashes in the file path are showing as "\\" Rather than \\ This is the same for all of the software packages... If you click on "Actions" > "Modify" to open up the package for changes, the characters all display correctly. as far as the LDAP SSL cert goes...I'm not sure if it was originally set up to be used, or if
Communication Problem between Client and Server
Hello I have following problem. I have installed Desktop Central Agent on a machine. After installing agent from Desktop Central Server it is performing Inventory Scan and in Inventory section the Scan Status is Success. When I am trying to scan system from Desktop Central Server it gives me following error "The network name cannot be found." And although remote tools such as remote connection, processes, etc not working. Briefly, communication from Client side working, but from Server side not.
Its possible to separate the computers that a user can take control?
Hi guys, I was wondering that if there is a chance for me to decide if one user can take remote control of some computers and the other users can take control of other computers. Im trying to give a user permission to take control over SOME computers but not to ALL the computers that i have in my system. Can someone help me solving this?
Proper way to remove a distribution server and remote office
I have 3 distribution servers and there corresponding remote office that are no longer needed as these sites have been closed. is there a proper way to remove both the DS and remote site? currently there still shows agents in these remote offices but none on the agent are currently live and will not be live in these locations. what happens when i delete the remote office with agents in it? Please let me know if there is a proper order to deleting remote office and DS with non live agents in
Error Occurred
Hi, When ever i try to update profiles or distrubate apps, I get this Error (See attached file) I've had this error before but a quick reboot fixed it. Now the error stays when I reboot. Any advice? Thanks in advance, Yorick
How to exclude or block all further patches for 1 program?
I feel like this must be easy, but I'm having trouble finding it. We need to stop Desktop Central from pushing any patches out for a particular program, MySQL Connector Net. Can I do this and where? We have a test + approve group set up, and I can see a section to exclude specific programs from this (not sure if doing this just forgoes testing and pushes it anyway), but I don't see a place to exclude it in just general patch management. Thanks in advance!
Allow more database fields when creating dynamic custom groups
I think the functionality of custom groups would be significantly enhanced if you could select from more database fields. E.G. I would like to create a group where systems the system manufacturer is Dell and the installed version of a software is less than a specified value -- but unfortunately this does not seem to be possible. Thanks!
Adding Packages.
Dear all, i have some tools with exe extension, and i need the silent switches for those. I watched a video about Software deployment, but its only explain outlook and all arguments and needed information are available in the page of ManageEngine. The question is : from where can i get/create the installation command with switches /arguments ? Some of those tools : 1-Alphatronics Device Discovery.exe 2-EspaTool.exe 3-NTPTool.exe 4-hypertrm.exe i would like to hear if anyone has such a thing before
Problematic updates found in February Patch Tuesday release
Hello everyone, Three standalone security updates released as part of the February Patch Tuesday cycle were found to be problematic. Known issues in KB4524244: The security update KB4524244 released for all versions of Windows 10 addresses an issue in which a third-party Unified Extensible Firmware Interface (UEFI) boot manager might expose UEFI-enabled computers to a security vulnerability. Microsoft has confirmed at least two known issues in the KB4524244: Using the “Reset this PC” feature,
Self Service Portal suggestoin - ability to run scripts and configurations
In the Self Service Portal, allow users to run scripts and/or configurations as the user and/or as the computer.
Desktop Central is not starting
We have installed desktop central on a windows 2008R2 64 bit server . It was working till last week after a restart stopped and not starting the service. Is there any problem in windows update ?. please help . there is multiple NIC and IPV6 is not enabled .
Developer Option
Hi, I'm wondering if i can disable the Developer option from the whole device. As i know i can Restrict/disable Developer Mode but when i choose it, nothing changed ! i still can use the development option. Our devices runs, Samsung OS in the profile ( in mdm ) is Developer Mode : Restricted I know if the Device is Supervised or Device owner, then you can disable it from same configuration ( Configuration prof --> Restrictions --> Security --> Developer mode : restrict) but what is the device is
How do we change the size of Icons in Kiosk Mode
We have some tablets that run Kiosk mode, the icons are way too small, even when we change display scaling settings. Please can you add an option to change the size of the icons when a device is in kiosk mode. The option to deploy a layout would also be cool. Many thanks Luke
MDM Anti-theft mode
Hi, Could someone tell or maybe provide with documentation what is the Anti-theft mode in the security section of creating profile for windows devices and how it works? Thanks
Edit Notification when Remote Control Session has ended
Hi team. Is there any way to edit this notification that is sent after the remote control session is ended? I would need to edit the language of the text. Thanks and Regards
risorse di memoria insufficienti per elaborare il comando
Buonasera supporto, quando si tenta di distribuire una patch (feauture pack in questo caso), ricevo l'errore "risorse di memoria insufficienti per elaborare il comando". Sul server lo spazio disponibile e' di 28 gb e all'interno del repository ho inserito anche la ISO di W10. Come si puo' risolvere il problema ? Grazie mille
DNS suffix search in Desktop Central
Is there a way to query information about Network Settings specifically append DNS suffice search? And then is there a way to change network settings on stations via ManageEngine?
Windows 10 Home - covered/restrictions?
Hi All I am looking at Deskop Central as have inherited sites where there is a single system which is in alot of cases Winsows 10 Home operating system. They are standalone but need a way to be cost effective to put central security controls on them eg screen lock outs etc aswell. Before I have to look at OS upgrades to pro which may not be financially viable can you kindly let me know. That way I can phase them out over coming years. Thanks in advance.
Query for Disposed Assets
I'm looking to have a query created that will send me a list of IT Assets (Workstations) that have been disposed of in the last 30 days. We've disabled the option that disposes IT Assets if they have been removed from Scope of Management in Desktop Central. When enabled it removes all ownership from the Asset and causes problems. But we still need to know when an asset is disposed of so we can remove it from Scope of Management manually. That's what the query will provide me.
[SOLVED] Upgraded to 10.0.475 and still told I need to update
I installed the hotfix to upgrade from 10.0.457 to 10.0.475, it went well but when I visit the GUI it tells me at the top that the same update is still available and within the GUI the version information says the same: Any idea how to fix this?
Credential manager
Hi, Could someone tell me how root account credentials are creating? I've noticed that I have couple credentials with red key which cannot be deleted. But I don't understand how can I create them? Thank you for any help.
Uninstall Metro Apps
Hi all, out of community search there where no results to how to uninstall metro apps with Desktop Central. Within Inventory / Software I am able to uninstall various kinds of Software. For msi even those I did not create a package within DC. I know there is a way to uninstall with powershell: https://www.manageengine.com/products/desktop-central/software-installation/silent_install_Uninstall-Microsoft-Apps-for-Current-User.html But I am wondering if there is another - less coded - way to uninstall
Firefox 73 released with fixes for high-severity security vulnerabilities
Hello everyone, Mozilla has released Firefox 73 to the stable desktop channel for Windows, macOS, and Linux operating systems with several new features and security fixes for some high-severity vulnerabilities. What's new in Firefox 73? Following are the new features included in the latest release of Mozilla Firefox. Global default zoom setting High contrast theme improvements Improved audio quality New DoH provider - Next DNS and more Security vulnerabilities fixed Here's the list
Windows 10 communication issue with desktop central server
I have issue with certain windows 10 machines build no 1909 communicating with desktop central server. agent troubleshooting tool, agent binaries shows contact desktop central support for assistance. Can anyone help with solving the communication issue.
Accessing Failed patches per machine via API
Hi, I am having issues finding where to pull failed patch information for computers via the API. I can pull most things such as pending patches but cannot find where you access a failed patch and a remark based on why it failed via the API. Anyone know what the URL for the get request would be?
OS Deployment and Surface Pro 7
Has anyone experienced an issue with capturing images on a Surface Pro 7? Desktop Central is installing the image creator components but the component doesn't seem to be reporting the partition information. IN addition the OS Depolyment WinPE environment doesn't start when booting to a USB drive...this is happening on multiple Surface Pro 7 devices, but not on any other model of PC we are using, including older Surface Pro models. Any help and advice is appreciated.
Patch Tuesday Updates for February 2020!
Hello everyone, Given below are all the updates released on this month's Patch Tuesday! New Security Bulletins : 2020-02 Servicing Stack Update for Windows 10 Version 1903 and Windows Server, version 1903 (KB4538674) 2020-02 Servicing Stack Update for Windows 10 Version 1909 and Windows Server, version 1909 (KB4538674) 2020-02 Servicing Stack Update for Windows 7 and Windows Server 2008 R2 (KB4537829) (ESU) 2020-02 Servicing Stack Update for Windows Server 2008 (KB4537830) (ESU) 2020-02 Cumulative
Conditional Exchange Access
Hi, I've just got a working mdm scenario. It is working fine on IOS because of the standard mail app. But on android and Windows i want to use outlook. not Gmail Or the standaard mail app on windows. Is this possible and if it is how can I achieve this? Thanks in advance, Greetings, Yorick Linthorst Techniek B.V.
Update now to Chrome 80 to quash an array of security issues
Hello folks, Google Chrome has rolled out Chrome 80 (Chrome 80.0.3987.87) to the Stable channel for the Windows, macOS, Linux, Chrome OS, iOS, and Android platforms. This update resolves a bunch of security issues and also contains bug fixes, and new features. What's new? Included in this update are new features such as a new secure-by-default cookie classification system, auto-upgraded mixed content, text URL fragments, SVG favicons, and more. Here's a list of CVEs resolved in this update: CVE-2019-18197
Secure Gateway Server ports are in use
Every time i try to install secure gateway server i receive an error saying that the ports are in use. See attached file
Java Alternatives
Hi, Like alot of companies, we are in catchup mode in terms of java licensing requirements going forward. At this time we are checking all systems to see what uses java and what does not etc. What are your companies doing ref this? Is OpenJDK an option & can this be managed by DesktopCentral? Thanks
Disable force update of Microsoft Search in Bing and Office 365ProPlus
Hello everyone, A recent update from Microsoft has announced that starting with Version 2002 of Office 365 ProPlus, an extension for Microsoft Search in Bing will be installed that makes Bing the default search engine for the Google Chrome web browser on devices whose IP address are present in the following locations. Australia Canada France Germany India United Kingdom United States This extension will be installed with new installations of Office 365 ProPlus or when existing installations of
Suggestion: add ability to clone custom groups
Hi, I really like custom groups but often I want to create a new one based on an existing one - at the moment I have to make a record of how the original is set up, and then recreate all the rules. It would be really useful if you could clone or duplicate existing custom groups. Thanks!
Asset Management
Hi, I have been evaluating Asset Management module of Desktop Central but as checked asset management module is also available on ServiceDesk Plus. I just want to know the detailed difference between the two or the advantage of one to the another. Thank you for your response.
Stop a Custom Script from running
Hi All, I've created a custom script configuration that deploys a .vbs script. This script displays a pop up message on the target machine with yes and no buttons. If yes is clicked, a browser and website is displayed, no closes the pop up. This is all working fine and I deployed with the frequency set to "every startup until 31st Jan 16:00" I've noticed that if I remove a machine from the target list, the pop up still appears. I assume that's because the .vbs has been downloaded locally to "....\computer\startup\"
Next Page