Endpoint Central SP file naming
Can anybody tell me what is going on with file naming of DC patches? Always the same filename and the history is unusable. Thanks, Juergen
Support for domain specific dns server
Hello We have Desktop Central installed on a central server connected to three AD servers. This server is on a network with different dns server then the three domains. That means when I try installing the agent from Desktop Central to a computer, I browse
Deploying scripts that required elevated privileges fail when deployed through desktop central
Whenever I try to deploy a script configuration to a machine through desktop central, it fails. I know why it fails - it's because the script requires elevated privileges to run properly. I've confirmed this by running my script via a regular cmd prompt
MSI user based install - Error Code : 1622 , Error Message : Error opening installation log file.
I am using DC Cloud, and am trying to deploy a userbased MSI file. I am getting an Error Message: Error opening Installation log file. Is there a way to set the log file using "MSI / MSP Properties for installation" ? How else can I get around this error?
User Administration - Dynamic Groups in Computers to be Managed Scope
We would like the ability to use Dynamic Groups when defining the "Computers to be Managed" in the technician user administration. The goal is to only allow the tech to manage Windows Computers and not Servers. Managing a static list of computers is
need extended demo and more licenses
We need a longer demo to very this works on our network as we ran into an Excel issue using the endpoint central client. We also need more inventory as we have already caped out.
How to remove computer from Desktop Central?
Whenever I go to remove a computer from the SOM, it displays the following: "The Agent will get uninstalled automatically during the subsequent refresh cycle". This is fine if the DC agent is installed but often in my situation the computer does not have
Pulling Old Computer Name
Hello, Where does Endpoint Central pull the computer name from? We recently added a group of computers to Endpoint Central and one of the those computers was renamed a while back. For some reason, Endpoint Central is pulling the old computer name and
[Webinar] Enhancing end-user experience and ensuring security with UEM
Greetings from ManageEngine! In today's hybrid work environment, maintaining a secure workplace has become a top priority for organizations. While it is crucial to implement stringent security measures, it is equally important to ensure employees enjoy
Agent upgrade fails on some clients
Hi, I've noticed on the last couple of upgrades there are som clients that fails to upgrade. It seems like the install completes, but the file C:\Program Files (x86)\DesktopCentral_Agent\bin\dcagentservice.exe doesn't exist, so the service can't start.
How do i get all my tcikets or case IDs from the Endpoint central
How do i get all my tcikets or case IDs from the Endpoint central Need all status case IDs like Closed, Open, Resolved.
Using third party wildcard certificate for agent communication
Hello, the security recommendations recommend the use of a third party certificate for the agent communication. We currently own a wildcard certificate of our official domain. Can I install this too? Regards Sebastian
Link endpoint central onprem with cloud version
Hi, Is it possible to have a single pane of glass for management of two separated instances of endpoint central,one in cloud and one onprem? So from one console i can manage both environments? Br, Bionid
User Search
Hi there, Is there an easy way to track down a user and then connect to their last known device? Would be useful during calls if the user doesn't know their PC name and/or they aren't currently connected to a device. Many thanks Adam
No documentation found for "Unknown Error. Code : -2147012852"
Trying to patch office 365 with patch id 35737 and we have a lot of devices that are getting Unknown Error. Code : -2147012852. Google doesn't return anything and i haven't found anything on this site that mentions this error. What exactly is this error?
microsoft intune compliance scripts and conditional access for desktop central
Hello I would like to create a powershell compliance script in intune to check if desktop central is installed and running, if not installed or running i would like to mark the computer as not compliance and apply conditional access so the user cannot
Pre-Deployment - Check Software
New ManageEngine, and currently working on a software deployment package. Looking that the Pre-Deployment Activities, Check Software. How would I configure this so if a computer DOES NOT currently have software XYZ, then install it? Seems to be created
Google fixes a zero-day and other high severity vulnerabilities in its Chrome 112.0.5615.137/138 Stable Channel update
Hey everyone, Chrome Stable Channel has been updated to 112.0.5615.137/138 for Windows and 112.0.5615.137 for Mac. This update comes with 8 security fixes. The details of the vulnerabilities fixed are mentioned below: CVE ID Vulnerability Severity CVE-2023-2133
Remote control user is getting view only mode
Hi Team, we have tried modifying the default RBAC role remote viewer. we have changed the role to read access and tested and later moved back to full access. But still all remote users are getting the view only mode status bar when take a remote. No able
Manage Hidden Computers
I'm running Desktop Central 10.1.2127.5 with integration of ServiceDesk Plus. When I go to Agent > Computers I see an alert that says "Manage hidden computers to Desktop Central! You have 75 computers applicable for Desktop Central management. To enable
Push out configuration to many computers
I need to push out a config to a very specific 73 computers. But cant seem to load a CSV or past the machine names into the define target field. How can I do this? Thanks
How to uninstall Microsoft visual c++ 2010
EOL Microsoft Visual C++ 2010 Redistributable
Use a username value by dynamic variable
Hello: I want to use a username value for a configuration windows script, but dynamic variable use by DC not define. How to define it. please? thanks Calos
Maximum Uninstall attempt reached (notification when trying to remove UEM Agent)
I need to know the info to bypass this stupid notification!!!.. Waiting 30min to remove the agent is dumb..
What's the general vibe on Endpoint Central 11?
All Just received the banner in EPC telling me that a "new" version is available and that I should update ASAP. Last time I remember a major version change coming along - my EPC install was basically killed off and it took several days to get working
Dell driver issues when deploying
Ever Since version 10.0.581, I have been unable to deploy an image to a Dell PC using the bootable USB - it either never boots up, or does not see the hard drives, network, whatever. I am able to boot and image providing I create a driver repository with
Can EC get a dark or other themes like SDP?
I've been looking at the same DC/EC console for about a decade now. It's fine, but can we get a dark theme like SDP has? Thanks in advance!
API - Get Report Results
Currently it's not possible to get a report over the API. This would be great if this is possible.
Inventory registry value?
How can I use ManageEngine Desktop Central to collect custom registry key values from all managed endpoints and create a report based on these?
Browser DLP - Block Pasting data to Generative AI websites.
I was hoping to find a feature similar to what LayerX uses, where you can block users from pasting data into their browsers, based on the website. I understand that we can implement a blocklist to prevent the usage of these sites, but ChatGPT and others
Script failed: no process in the command subtree has a signal handler
The problem I experience is with a basic script that should put the .exe file in the windows start up folder. This script works with Google Chrome, but not with Mozilla Thunderbird, and the error I get is "Script failed: no process in the command subtree
Deploy MSI software silently
I am trying to install SQL Server 2012 Native Client through Endpoint Central deployment and it is failing with fatal error. I enabled logging and can see it is failing on accepting a licence agreement; in the log file it has "The required IACCEPTSQLNCLILICENSETERMS=YES
ManageEngne Endpoint Central : Configurations : Quick Links : Wrong Link
Item #10 in the How Tos has the wrong link.
Global Protect
I am having trouble uploading Palo Alto Global protect v6.1.0 into Endpoint Central. I have downloaded the file (GlobalProtect63.msi) from Palo Alto but I cannot upload to EC. I receive a message that the checksum is incorrect. Any suggestions?
Google fixes a zero-day vulnerability in its Chrome 112.0.5615.121 Stable Channel update
Hey folks, Chrome Stable Channel has been updated to 112.0.5615.121 for Windows. This update comes with 2 security fixes and combats a zero-day vulnerability that is being exploited in the wild. CVE ID Vulnerability Severity CVE-2023-2033 Type Confusion
Error uploading package
hi. We are trying to update windows 10 to version 20H2, but we have problems with the package "Dependency Patch for Windows 10 (20H2) - October 2020 Update (x64)". It is not downloaded to the server automatically and we cannot upload it manually from
Patch Tuesday updates - April 2023
Hey folks, Here's a list of the updates released this Patch Tuesday: New Security Bulletins : 2023-04 Security Only Quality Update for Windows Server 2008 Systems (KB5025273) (ESU) (CVE-2023-28252) 2023-04 Security Only Quality Update for Windows Server
Asset Explorer - Endpoint Central Integration - Asset data of computers greyed out
Hi, I have installed Asset Explorer 6.9 Build 6990 and Endpoint Central 11 Build 11.2.2307.2 both on the same Windows 10 x64 VM. I have generated both API integration keys and both sides say API status is OK but when I go to: Endpoint Central --> admin
Add Users from AD or Manually
How would I add users from an AD export into MDM?
Endpoint Central failover server in Azure
Primary and secondary (failover) servers run in Azure. Trying to get this to work properly but ever since the VIP was created, connectivity from the distribution servers and clients are intermittently dropping. Is creating this VIP on an Azure virtual
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