Endpoint Central server failed
Hello, Our virtual machine holding endpoint central has failed and we don't have vm backup we only have backup of the desktop central server folder, I restored it but its refusing to start. How can I solve this problem.?
Registry Value Report
Hello, I will install microsoft office 2019 on machines using Microsoft Office 2016. I can get x86 or x64 version information, but there are those who use English or Turkish. How can I get this information? On the registry side, the value in the path
Windows Update - Manage with Desktop Central but tell clients to download directly from Microsoft servers?
Hello, I have been reading the Desktop Central documentation and reviewing various form posts regarding this topic, but I am still unable to understand how to achieve my particular goal. I would like to Disable the automatic Windows update in Windows
Uninstalled Software still showing up in Device Asset inventory
Hello, We have some software that has been completely removed from a device, including locally uninstalling it, removing all remnant files, and cleaning up the registry. I have exported the device's registry and triple checked that the software entries
Issue with "Create New Ticket" and Live Chat in v11.2.2300.11
Hello Support, We have come across some issues with the latest version, v11.2.2300.11, specifically related to the "Create New Ticket" feature and the sudden absence of Live Chat. The "Create New Ticket" function is not working as expected, preventing
VB.Script And script Bat File WScript.exe,CSCRIPT For Map Share Printer Canot Run On Self Service Poltal..
Hello I want run script add map driver Printer sharing on server Example : \\server\printer1 Code Bat File: CSCRIPT %WINDIR%\System32\Printing_Admin_Scripts\en-US\prnmngr.vbs -ac -p "\\server1\Printer1" Or Code Vbs File: Dim net Set net = CreateObject("WScript.Network")
Is there anyway to force a sync?
Greetings, Having to wait 90+ minutes for a server sync in Endpoint Central Cloud is fairly ridiculous. I have a computer package that I created, that works because after the 90 minutes it installs no problem, but the 90 minute wait, especially for it
Bitlocker Key Inventory
Hello, im testing Endpoint Central Cloud. We add two devices to our test enviroment. One device already has bitlocker enabled and we install the Management Agent. The Bitlocker Key show up unter Device Properties and encryption status is active. On the
Bitlocker Key Inventory
Hello, im testing Endpoint Central Cloud. We added two devices to our test environment. One device already has bitlocker enabled manually and we install the Management Agent. The Bitlocker Key show up unter Device Properties and encryption status is active.
MDM Kiosk Mode not Working for AndroidTV
I had contacted support, and was given a custom APK to push to a Google Chromecast TV to enroll the device into our MDM (support said this was supported). We want to enable Kiosk mode on the device to keep the app "PiSignage" playing. I am able to deploy
Automatic MDM enrollment after EC version upgrade - how to prevent?
After upgrading to EC build 11.2.2300.11 with the enterprise version license, some of our laptops have started automatically enrolling in the ME MDM. How can we prevent this? We utilize the EC Agent on all our machines in conjunction with Microsoft Intune
[Important] Migration of Central Patch Repository server; If you've whitelisted the Central Patch Repository server's IP address from firewall, attention!!
Hello peeps, We've got an important announcement. To support our increasing customer base and to meet the future demand, we are migrating our current patch repository server - patchdb.manageengine.com to a static alternative. For users who've white listed the current patch repository server's IP address in their firewall, we request to contact our support team for details of the latest patch repository IP address. This migration will take place on 30-May-2019. So, we suggest our users to contact
Custom Scripts: Run on a defined schedule?
Any chance this can be added? Would like to deploy an overnight script but cannot seem to schedule it.
Google fixes a critical and several high severity vulnerabilities in its Chrome 113.0.5672.126/.127 Stable Channel update
Hey everyone, Chrome Stable Channel has been updated to 113.0.5672.126/.127 for Windows and 113.0.5672.126 for Mac and Linux. This update comes with 12 security fixes. The details of the vulnerabilities fixed are mentioned below: CVE ID Vulnerability
Latest Patches - Filter - Not Approved
I use filters to review latest patches, When I select 'Not Approved' I get Not Approved & Declined. I've even created a new filter to see whats what to no avail. This happened with the most recent update: 11.2.2309.5 Anyone else have this issue
Bitlocker Key Inventory
Hello, im testing Endpoint Central Cloud. We added two devices to our test environment. One device already has bitlocker enabled and we installed the Management Agent. The Bitlocker Key show up unter Device Properties and encryption status is active.
Adding value to HKEY_CURRENT_USER
I am trying to add some registry values under the HKEY_CURRENT_USER header key as a pre-deployment activity using the "registry Settings" option. I can successfully add values under the HKEY_LOCAL_MACHINE header key without issue. But for whatever reason,
How to setup default programs
Hi, how can i setup the default program for example adobe reader DC? And how can i test if it is installed before? BR Rainer
Endpoint DLP Addon in Endpoint Central
I have a potentially severe problem. I just got off with tech support. I recently upgraded Endpoint Central to version 11.2.2300.8. A trial of the new Endpoint DLP add-on was in the upgrade. Foolishly, I tried it. I created one rule to identify SSN's
DOD banner on web console login
I was wanting to have a banner display before the login page. I know this is a DISA stig setting for IIS (even though desktop central doesn't use IIS) I'd imagine still a requirement. I already have a HTML banner file just not sure how to incorporate
Patch Tuesday updates - May 2023
Hey folks, Here's a list of the updates released this Patch Tuesday: New Security Bulletins : 2023-05 Security Only Quality Update for Windows Server 2008 (KB5026427) (ESU) (CVE-2023-29336) (CVE-2023-24932) (CVE-2023-29325) 2023-05 Security Only Quality
[Zero-day] Microsoft's May 2023 Patch Tuesday fixes three zero-day vulnerabilities
Hey folks, This is to notify that three zero-day vulnerabilities have been fixed in this month's Patch Tuesday. To know more about the details of the zero-day vulnerabilities, kindly refer to this forum. To mitigate the vulnerabilities using Endpoint
How to download _15 ManageEngine_Desktop_Central_10_1_0_SP - 2137_15. PPM
如何下载_15 ManageEngine_Desktop_Central_10_1_0_SP - 2137_15.ppm
Agent Uninstall
The agent uninstall process is ok if computer agents are up-to-date. But trying to remove older versions is a bit of a headache. The whole process of using AgentCleanupTool to generate AgentCleanupToolClient and then running that .exe in the target computer
Why is software deployment so difficult with this tool?
It's like you thought out so many great features and refuse to implement the basics. All I want to do is install a bunch of applications after I install Windows 10. It's not an uncommon request but for some reason on the cloud version - it's a nightmare.
Rapid Security Responses for Mac is now supported.
Hey folks, This post is to announce that you can now deploy the Rapid Security Responses to your Mac endpoints via Endpoint Central. Apple announced the release of Rapid Security Responses in their official blog - a new type of software release for Mac
Endpoint DLP Pop-Up not going away
Hello all, I have updated to the latest patch version 11.2.2300.8 and am constantly getting this. I cannot bypass it. Any suggestions? Try now, opens the DLP page but the pop-up is still there. Maybe Later does nothing.
Deploy Slide Show lock Screen with screen time out - Windows 10/11
Hi Guys, We currently deploy a lock screen image using GPO/Intune. We would like to deploy a Lock Screen slide show, is this something Endpoint Central 11 can do or be configured to do? John
Can we allow only Bluetooth audio / mic devices in the device device control
Hi Team, we have a requirement to block the Bluetooth for all laptops and MAC devices. So is there any option we can give exception only for the Bluetooth audio / mic. Because users are using Bluetooth audio devices.
Password Never Expiring Users & deleted users
HI ALL We have EC 11.2.2300.11 Report "Password Never Expiring Users" show deleted domain users - how I can fix it ?
How to create a software deployment mandatory for newly enrolled PCs
Hi Team, We have a requirement that , need to install the anti-virus software as soon as the new devices added to end point central. Basically its a security concern that first install the anti-virus software for all new devices. we have tried with dynamic
Failover server wrong status in DB
Hi, Is it normal to have Server status as 7 in the DB for the secondary server? Shouldnt be "1" ?How can that be corrected? From the GUI, failover shows green Best Regards, Bionid
How to pull a report for installed printers
Hi Team, How can we pull a report for installed printers for all workstations.
Agent Installation Fails
I have one computer that I can't get the agent to install on. I keep getting the error: "An extended error has occurred". Yesterday, I set up a group policy that turned on file and print sharing. Of the two computers that are active at this site, one
Installing Endpoint Linux Agent over WAN via Ansible
Has anyone used Ansible to install the linux agent to remote linux machines that are not part of the same LAN but have SSH access over WAN? If so, can you share your runbook? Struggling hardcore on this.
OS Name not updating after OS change
Currently have 9 computers running in our environment that were running Windows 10 Professional. However, I changed the license key for these units to put them on Windows 10 Enterprise. When I look in the inventory details of the computer, after running
Error occurs while launching SelfService Software portal - Solution provided did not match MD5 CheckSum hash
I was provided with the attached PDF as a solution for the SelfService Software Portal script error via your Chat Support (Ref: #725171 ) I downloaded the ZIP file from the link as provided in the PDF: https://downloads.zohocorp.com/dnd_60/Endpoint_Central/ZgZ23chsxp1FERA/ssp_script_issue_fix_cloud_2300_7.zip
Endpoint Central Agent Uninstallation
What does this mean? I downloaded the AgentCleanupTool and ran it on the server hosting Endpoint Central. The .exe created AgentCleanupToolClient.exe which I ran on the client PC. (as an administrator)
Keyboard not responding with WinPE on Surface Laptop 4
When deploying a PE image with Dekstop Central on Surface Laptop 4, the PIN for deployment is asked but the keyboard does not respond. After entering the PIN for deployment, everything works like a charm. Is it normal to have this kind of behaviour on
How to pull Machine name, CPU, Physical Memory, Video Card and driver, and disk info
I prepared a custom report for this, but it randomly shows information among multiple duplicate lines using the hardware sub category:
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