Specific Vendors Website Not Responding - Unable to Download Binary File
I see a few 3rd party apps patching fail with this error. Is there a resolution? Should I attempt to update manually?
Blocked USB Storage report is blank
Hi, I have used Endpoint Central to block USB storage devices on a group of computers. I have confirmed that it worked and when I ran the USB policy report, I could see all the computers to which I had applied the block. When I now run the report to see
What is the default scan frequency for the assets by agent?
What is the default scan frequency for the assets by agent? I wanted to know what is the default scan frequency of ME assets as in my organization there are assets which are not scanned from long, it also depends upon the communication but for assets
MDM - Map not loading
Good afternoon My installation is recent, but it doesn't load the map and with that I can't see the location of the devices, I would like support when possible and since now I'm grateful for the attention.
Auto Deploy task never starts
I have 2 Auto deployment task configured I am not seeing any patching in progress, Only that the patches are missing The missing patches have been approved and are downloaded and replicated I have deleted and reconfigured both of the task
Upgrade version client failed
Can you help me with a solution to the client-related problem after updating the server version, the clients do not update themselves and return logs as invalid agent version. Even though it was working fine before
Endpoint Central Patch Deployement
Hi, I am trying to deploy patches to systems using Endpoint Central but am seeing a 404 error when downloading patches. I deleted them via Endpoint Central and re-downloaded them but am still getting this error. The http status code returned from web
IKEv2 VPN Deployment for Windows Devices
I'm starting to migrate to an IKEv2 VPN for my Windows devices. I'd like to push out this VPN to many computers within my organization. Does anybody know how I can achieve this with Endpoint Central? I've tried using a .bat file to set up the VPN and
Patch Tuesday updates - June 2023
Hello folks! Here's a list of the updates released this Patch Tuesday: New Security Bulletins : KB5027531, 2023-06 Security Only Update for .NET Framework 4.6.2 for Windows Server 2008 SP2 (KB5027113) (ESU) KB5027531, 2023-06 Security Only Update for
Can I bypass endpoint notification for deploy immediately
Hi, is there a way in the Cloud version to bypass endpoint notification for the deploy immediately option when deploying configurations? I don't want the user to have to choose to deploy or have the option to skip and I don't want to have to wait 90 minutes
Boot Disk OS Deployment Endpoint Cloud
Hello, When I create a boot disk in OS Deployment using Endpoint Central Cloud, the computer will not boot with the disk. I think it's not installing the boot files. It detects the WinPE tools and shows the path. Thanks,
Computers that have been deleted in AD are still showing up in SoM Scans
I have deleted two computers from Active Directory. When Endpoint Central does a scan, the computers come back. Why? How can I get rid of them for good. These computers do not exist in AD. Why are they still here. Even if I click to remove them they just
Google fixes a critical and several high severity vulnerabilities in its Chrome 114.0.5735.133/134 Stable Channel update
Hey everyone, Chrome Stable Channel has been updated 114.0.5735.133/134 for Windows and 114.0.5735.133 for Mac and Linux. This update comes with 5 security fixes. The details of the vulnerabilities fixed are mentioned below: CVE ID Vulnerability Severity
FileScan exclusions
Hi ALL We use EC 11.2.2300.16 How i can add exclusions to FileScan ? We have several fileserver with many files (size: 4+ Tb) and Scheduled Scan take too long time (
Scanning timed out in patch scannig
hi guys , i have a problem i installed agent on computers in other vlan , i can see that everything is ok , tshoot in agnet is ok , firewall is ok and computers connection to ports of server but when i want to scan patch or scan asset that computers ,
Personalizing the Client Skin
Hello, We just upgraded to version 11.2.2315.5 and noticed that the ability for personalizing the Client Skin is no longer available. When will be able to regain this ability? https://www.manageengine.com/products/desktop-central/help/configuring_de
Move the workstation from the old RO to the new RO the status is successful, but the console does not display the client status in the new RO but still displays the old RO
Can you help with the solution or suggest a way to solve this problem. Check logs client says that the new RO has moved successfully, but on the console it's in the old RO. Build: 11.2.2300.16
DCpatchscan.exe crashing with new 11.2.2315.05 build
This build seems buggy. will not patch scan, multiple application crashes on multiple endpoints, etc. Also, can no longer disable certain addons that we do NOT use, do not like.
Not able to deploy patches.
Dear Team, we are not able to deploy patches, showing Draft-Download progress.
Requirements for EC agent deploymnet
Hello, I'm analyzing the option to deploy the EC agent using the Scope of Management panel and I need to fully understand all the requirements for it to work correctly. After reading the product documentation I believe that I need the following: (WMI
Google fixes a zero-day vulnerability in its Chrome 114.0.5735.106/110 Stable Channel update
Hey everyone, Chrome Stable Channel has been updated to 114.0.5735.110 for Windows and 114.0.5735.106 for Mac. This update comes with 2 security fixes. The details of the vulnerabilities fixed are mentioned below: CVE ID Vulnerability Severity CVE-2023-3079
Report on computers that don't have a specific service installed
Hi Guys, I am looking to find computers that don't have a specific service installed. I ca generate one for computers that do have it. John.
Self Service Administrator privileges
Good morning, in order to install the applications from the self-service portal, do you need administrator privileges on the machine or, once published, take advantage of the publication credentials?
"Installation Failed - The operation was canceled by the user.", Software still installed fine?
Hi, I'm currently building and testing different softwarepackages, we are planning to roll out. When pushing a package for Mendeley I've encountered the following problem: "Installation Failed - The operation was canceled by the user." Install Switch:
Agent Installation error
Hello, I'm trying to install the agent on a PC, but get an error that states Incorrect function. This is a Windows 10 (22H2) PC with more than enough disk space. Any pointers?
Endpoint Central Free training (Jun - Jul 2023)
Hello all, Hope you are doing well. We are now excited to meet you and answer your queries in our Free Training Webinar sessions. Join us on our 6-part training series from Jun 07, 2023 to Jul 12, 2023 for a training session on ManageEngine's unified
Windows 10 to 11 upgrade issues with Symantec Encrypted laptops
Hi, I'm new to ManageEngine so I might be missing something. We are trying to roll out Windows 11 in our company. I am using the Windows 11 Feature Pack Upgrade template. This template works on desktops with no issues, but when it is run on a encrypted
RingCentral App repeatedly fails to patch because it is running/open
Hi all, We're running into an issue where the RingCentral application fails to update every month unless the user manually quits the application. Of course, users won't remember this every time they click the Start Now button to start patching so we need
Health Not Available
Is this ManageEngine's greatest kept secret? I see no answers here on this issue, just a question a user posed and was never responded to. Nothing on search engines .... like we can't speak of this lest it get erased. I was happily humming along and all
File Folder Operations - Configuration to add file to AppData[backslash]Local
I need help sending a file to ALL appdata\localfolders on every computer. This is what I'm currently using as the destination: $ProfilesDir\$DomainUserName\$APPDATA\Local\FOLDER\FILE So I need "file" to go to each location as specified in the example
automatically update the ci relationships via API
As the AssetExplorer cannot show the AD attribute(division) in relationship map. now I would like to set a automate job to update it via API. Is it possible? may I know anyone have experience like this?
Export Settings: Can't unmask personal details
I need to export my list of computers with the user details unmasked, When I go to export any report, the only option I get for the Secure personal information in export setting is to "Mask Personal data" This is masking the Username, Computer name and
Multiple Report file outputs
Hello, I was hoping to have some of my scheduled reports output both PDF and CSV at the same time, to enable a quick glance for my manager and co-workers to take a look at, and then a CSV for deeper investigation. Some of the other tools that we use allow
Scanning Wyse ThinOS clients
Is it possible to collect asset information on Wyse ThinOS clients using Desktop Central or ServiceDesk scanning?
List of Switches / Commands
I'm creating new packages for Windows and stuck on the section: Installation Command with Switches/Arguments : I understand it's "\\TheNameOfMyNetworkShare\SoftwareName.exe" but not sure what commands are available and cannot find a list of available
Threats & Patches
Hello, I would like to ask you for an advice. I use Manage Engine Endpoint Central version 11.2.2300.16. In menu, there is an option Threats & Patches. Now I installed Manage Engine Endpoint Central version 11.2.2309.5 to another server and there is only
Couple of PCs don't get scanned automatically and patches cannot be deployed.
Hello, We have couple of machines that do not get scanned automatically after couple of days after a reboot. I see that machine is live, I can remote into it, but if I deploy a configuration it doesn't go through (it has "ready to execute" status). The
Refined Alert Configuration
Hello, I was attempting to configure alerts for Prohibited Software Installations, and I was not prompted to select/input an email address to receive alerts for this. I looked into the documentation, and it states that alerts will be sent to IT Administrators,
Issues with USB devices after installing Desktop Central 11.2.2309.1
After I installed Desktop Central 11.2.2309.1, I began having issues with USB storage devices. Any time I plug in an external HD, it will find the device but I cannot eject the device and the computer will not see any new device I plug in. If I open Disk
Remove IE 11
Posting this out there in case anyone else runs into this/has a need to remove. I was able to remove IE11 from all of our machines by creating a new configuration using the "Custom Script" and then "Command Line" option. Script I used was: FORFILES /P
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