Browse package after server migration
Hello, We recently migrated our MEDC server to a new server following this procedure : https://www.manageengine.com/products/desktop-central/desktop-central-server-migration-how-to.html IP and FQDN changed. Build 10.0.633 Everything went fine except one
SonicWall SMA 100 zero day vulnerability - details and mitigation steps
Following a sophisticated cyberattack against its internal systems, SonicWall, a pure-play cybersecurity vendor revealed a zero-day vulnerability in its SMB-oriented remote access product called Secure Mobile Access (SMA). Only the SMA 100 Series remains
CentOS 6 End of Life - All you need to know
Hello everyone, CentOS 6 reached its End of Life (EoL) in November 30, 2020. This means that the Linux community has stopped supporting this version and security patches, vulnerability fixes, and bug fixes have not been released for this version since
Best practice on system health policy?
What is the best practise for classing a machine as highly vulnerable or vulnerable in the system health policy?
feature update 20H2 wiping out certificate store
Has anyone pushed out the windows 10 feature update 20H2 utilizing desktop central and had it wipe out your certificate store? We've installed 2 via wsus and no issue but the 2 installed via DC wiped out certificates.
Can't modify ABM server settings
Hello, Desktop Central version 10.0.611 UEM Edition Suddenly, ABM server settings won't open when choosing "Modify Settings". Tried to restart the server, didn't help. Screenshot attached. What will happen to already synced/enrolled/pending devices
Chrome stable channel update 88.0.4324.104 for Windows
Hello everyone, Google has promoted Chrome 88 to the stable channel for Windows (88.0.4324.104) with its latest update release. This release comes with 36 security fixes. The details of vulnerabilities fixed are given below: CVE ID Vulnerability Severity
Certificate renewal for Desktop Central Agent applications
Hello everyone, The certificate to sign the Desktop Central agent applications expired on Dec 11, 2020 and due to this reason, many Antivirus solutions considered the Desktop Central agent applications as threats. This certificate has been renewed
Chrome fixes around 36 security vulnerabilities in its stable channel update 88.0.4324.96
Hello everyone, Google has promoted Chrome 88 to the stable channel for Mac and Linux with its latest update release. This release comes with 36 security fixes. The details of vulnerabilities fixed are given below: CVE ID Vulnerability Severity CVE-2021-21117
Process automation through DesktopCentral MDM
Hi, is it possible that when I add my Macbook (macOs) to MDM DesktopCentral, appropriate applications such as desktopcentral agent will be automatically installed on it? Regards Mateusz
Add Integration for JIRA Cloud
Currently, integrating Desktop Central with the cloud version of JIRA Service Desk is not supported. Since the on-prem version of JIRA is supported, I think it is essential that Desktop Central integrate with the cloud version as well.
Desktop Central 10.0.603 Upgrade
Has anyone else noted any issues after upgrading to DC 10.0.603? We've noticed our DC no longer shows the deployment items correctly as per screenshot below: We also noticed we can no view any of the existing configurations when we go to Patch Management
Uninstall software package downloads installer again
We have a software package with one 1.8GB self-extracting zip file that un compresses to a path location on a windows system using 7-Zip. This has been published to the self-help portal and installs fine. Locate installable: From Local Computer 2021.exe
UI change within a software package
When adding or modifying a software package under the "Installation" and "Uninstallation" tab currently there is only a single text box to run commands. EX: It would be helpful to rework the UI to work like "Custom Script" and replace the single text
configuration stops 3/4th of the way trough
Hi there, I run configuration deploys on large sets and it seems the deployment just stops after a while, no in progress is shown. These are usually pretty urgent. Is there a way to force them to finish? thanks
What is Unknown Error. Code : 50023
I have a bunch of machine with this error for patching. I've searched the documentation and this site but find no mention of this error code. Google searches show only Japanese sites that need translating but not enough information. Need to know what steps i need to take to get this resolved.
Unified Endpoint Management & Security - Free Training Series
Join us for the Unified Endpoint Management & Security free training series which will begin on January 27, 2021. This is a 6-week training program which will focus on all the major modules of ManageEngine's Unified Endpoint Management solution - Desktop
January 2021 Patch Tuesday - Microsoft Office & Third party updates
Hello All, Below are the Office, Third-party and Mac updates released for this month's Patch Tuesday. Office Updates : SECURITY UPDATES : Security Update for Microsoft Office 2010 (KB4493143) Security Update for Microsoft Office 2013 (KB4486762) Security
Security Bulletins released for January 2021 Patch Tuesday
Hello Everyone, Below is the list of security bulletins released for this month's Patch Tuesday. New Security Bulletins : 2021-01 Security Only Quality Update for Windows Server 2008 (KB4598287) (ESU) 2021-01 Security Only Quality Update for Windows
How create a report for Registry values
Hi, We need to check and and create for for some certain registry values on Desktop Central installed computers. I think custom query is used for this purpose but I don not know how. Can some please share a sample query? Registry: HKLM:\SOFTWARE\Microsoft\Windows\CurrentVersion\WindowsUpdate
OS Deployer Drive mismatch
When I attempt to deploy a image across a couple of models within the same manufacturer (Dell) I get that the image is to large. "Image Deployment Failed: Deployment failed since the target disk size is lesser than source disk size or the disk is incompatible. Shrink partitions, create image again and retry deployment."
Apache Struts version used by Desktop Central is no longer supported?
Hi everyone I just learned that Desktop Central still uses Apache Struts version 1.3. This version is out-of-date and is no longer being developed (https://struts.apache.org/struts1eol-announcement.html). In this article it clearly says that there won't be any further fixes for this version, even if major security problems or serious bugs are found. Considering how often critical vulnerabilities are reported for Apache Struts, why is this version still used in Desktop Central? What are the plans
Major failure in Chrome patches this past cycle
There is something flawed with the 3rd party patching engine. I am running build Version 10.0.604 and have almost 160 failed patch deployments this month with most being 3rd party patches for Java, Duo and Chrome. The issue for Chrome is that it is looking
Reboot before patch deployment
Some patches and updates install more reliably and with less issues (like Java JRE) if they are deployed at system start-up. Does anyone how how we can easily reboot computers prior to a patch deployment? The key word is easily since the only way I've found that this can be done is by first creating a list of all computers that need a Java patch/update, adding those to the Reboot list in Tools, scheduling a reboot, and having the patch deployment for Java set to "During start-up". That's a lot
Chromium Security Updates for Microsoft Edge (Chromium-Based)
Hello All, Microsoft has released a security advisory for Chromium-based Microsoft Edge that fixes several vulnerabilities. Below you can find the detailed information: Microsoft Edge version - 87.0.664.75 Based on Chromium version - 87.0.4280.141
Desktop Central Reports
I have created custom user groups for our Chiefs, Directors an Managers. When I run a report I am unable to add the computer names they are currently logged into. Is there away to combine the user reports and computer reports together. Or when creating
Chrome releases stable channel update to fix several security vulnerabilities
Hello everyone, Chrome has fixed several security vulnerabilities in its stable channel update 87.0.4280.141 for Windows, Mac and Linux, The details of the vulnerabilities fixed are as follows: CVE ID Vulnerability Severity CVE-2021-21106 Use after
Mozilla fixes a critical vulnerability in Firefox 84.0.2 and Firefox ESR 78.6.1
Hello everyone, Mozilla has fixed a critical security vulnerability in Firefox 84.0.2 and Firefox ESR 78.6.1. The details of the vulnerability are as follows: CVE ID Vulnerability Severity CVE-2020-16044 Use-after-free write when handling a malicious
Not all asset data is transferred to ServiceDesk Plus
Hi, We have Desktop Central Enterprise and ServiceDesk Plus Enterprise running and they are integrated, which is working fine. The integrated is however not optimal since not all metadata is transferred or mapped correctly. "Computer Type" is fx not transferred
Update To Catalina
I am trying to use a script that should update mac computers to Catalina. However i am getting an error message. I have done everything that article describes, but still no luck. ./Install macOS Catalina.app/Contents/Resources/startosinstall executable
Search in Domains / organizational units (OU) to be synchronized not working proberly
you can search for complete domains or ous which are synchronized but you cannot search for a domain where single ous are synchronized
System Manager drop down for computers .633
Alot of stuff from the System Manager "drop down" does not seem to be working anymore in Safari or Chrome
Can we move the install files from C:\Windows\Temp?
We have a bunch of machines that are failing to upgrade the DC client, uninstall or allow us to run a repair from Programs & Features due to the installers being located in the above directory. Most of our end users do not have access to this location.
SSL Anonymous Cipher Suites Supported on MEDC Server TCP Port 8031 (File Transfer)
Hi Folks, Throwing this out to the Community and Support in case they have resolved this already. Tenable.sc external IP scan of a current MEDC Server (version 10.0.632) is showing the above issue, albeit of low severity. I have been tasked with resolving
add sebsite to link in self service portal logo
add this feature in self service portal like in rebrand settings for webserver
edit publication url of desktopcentral reports
can i edit this url if so where can i find the setting to do so
automatic packet update (delete old version of package)
how can i configure that when a packet is updated the old version of the packet is not only automatically replaced in the self service portal but also the old version of the packet is deleted?
Secure Gateway Server - New security hotfix available
Hello there, Desktop Central's security component, Secure Gateway Server is now updated with issue fixes and enhancements. Download the latest Secure Gateway Server build from the below-given URL. https://www.manageengine.com/products/desktop-central/forwarding-server-download.html
Agent Update
"agent needs to be updated, uninstall it and install it again" perform this operation automatically as soon as the message appears occurs when switching from e.g. patchmanager agent to dekstopcentral agent
Termination of patch database sync for versions lesser than 10.0.392 in Desktop Central
Hello Everyone, This is to announce that we have planned to terminate the patch database sync for Desktop Central versions lesser than 10.0.392 by end of March 2021. That being said patch updates will not be continued for versions less than 10.0.392 in
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