Active Directory Login with Desktop Central MSP
Good Morning, We have recently purchased Desktop Central MSP and I have been tasked with getting it up and running. After reading the documentation I still cannot get AD authentication to work with the MSP Version. When I go to Admin -> Server Settings and look at the Default Domain for Authentication all it shows is Local Authentication. In normal Desktop Central there would be a Scope of Management setting under admin to configure this, but I am not finding it. I'm certain this is something obvious,
PC Hang Issue
We are seeing an issue with our PCs where the computer will hang when Desktop Central deploys updates. The machine will slow and then hang to the point of being unusable. We must reboot the machine, at which point it blue screens. Then several more reboots
Launch bat/cmd script from self service portal
I'm trying to have the self service portal run a bat script for me so i dont constantly have to remap a user's drives randomly when they get disconnected. Any ideas on how i would do this? I already wrote the script and it works as expected but i can't
Default Desktop Central Agent Icon is different
When first installed Desktop Central the agent icon was this: I was branding DC with our logo, and I was not happy with the way it looked so I selected to "Restore Defaults". The issue is that the default icon is now this: How can I get the original
Secure Gateway Server - New security hotfix available
Hi everyone Just a heads-up for those who use the Secure Gateway Server. A new build is available (90087). According to the release notes it addresses high-severity vulnerabilities (see https://pitstop.manageengine.com/portal/en/community/topic/secure-gateway-server-updates-released).
Agent Wake Up not working
I have pushed agent installation task from the DC admin console & it is failed. as DC admin we used normal domain account. After that i have added that account to the target machine (agent install machine) administrator group. then installation was successful.
Uninstalling Dell Bloatware
Hi all, As part of our imaging process, we need to remove a number of Dell applications that are installed on our computers. Unfortunately, the increased cost for a "corporate-ready image" is not something we're able to request right now so we have to
Can not Start Update Manager UI
I cannot start the update manager. Unfortunately, the runasadmin popup does not appear in the UI. Log file for update manager attached! Seems to be a problem with Java. Is there a way to do the Update via Command Line?
Automate additions/removals of Test group
Is there any way to automate the addition and removal of the PCs listed in the Patch Automation Test Group(s)?
Importing custom Active Directory Fields for computers in SoM
I am running DC Build No:80260. Is there a way to configure Scope of Management to import custom fields from Active Directory for computer objects?
Desktop Central - Scheduled Reboot
Hi, When scheduling a reboot through the Tools function of Desktop Central, do the devices in question need to stay connected to the Desktop Central servers after this has been scheduled or will the reboot still function as scheduled if the devices go
What is being done to resolve the support issues
Is anything being done to resolve the terrible support that has creeped in over the last year? We are getting extremely frustrated with the following. Only support staff available during our timezone have almost zero knowledge of the products so all they
Remove Deploy Immediately Limitation
Hello, Is there a way to remove the Deploy Immediately number of computer limitation? We have a fast network and server hardware to support deploy immediately. I used Absolute Manage at a previous job and would push stuff to 600-1000 laptops and desktops without issue. That was with one distribution server.
Dell Security Advisory DSA-2021-088
Hi ALL! Fresh CVEs in DELL PC - https://labs.sentinelone.com/cve-2021-21551-hundreds-of-millions-of-dell-computers-at-risk-due-to-multiple-bios-driver-privilege-escalation-flaws/ Dear DesktopCentral Team how i can fixed it via DC ? Help me (and other
Desktop Central self-service portal displays applications already installed
Hi, we have just deployed Desktop Central in our company. We have created our packages and our "main" configuration to push packages to new computers. The software packages are configured to detect if the same software is already installed before proceeding
Remote control to MAC
Hi ALL! I have managed MAC Air with BigSur OS. I can't remote connect to MAC: Accessibility / screen capturing permissions not configured (referred to Error: Accessibility permissions not configured | Mac 10.4 Mojave (manageengine.com) ) But i have SSH-access
Adobe releases updates (APSB21-29) for vulnerabilities in Reader and Acrobat, fixing 1 zero-day in Reader
Hello everyone, In this month's security release, Adobe has fixed security vulnerabilities in Reader and Acrobat for Windows and macOS. If these vulnerabilities are exploited, they could cause arbitrary code execution in the context of the current user.
Security update for Microsoft Exchange Server 2019, 2016, and 2013 (KB5003435) released to fix 1 zero-day and other vulnerabilities in Exchange Server
Hello everyone, This Patch Tuesday comes with a security rollup update (KB5003435) that resolves vulnerabilities in Microsoft Exchange server which includes 1 zero-day (CVE-2021-31207). Though the zero-day was publicly disclosed, there are no known cases
Microsoft Patch Tuesday May 2021 updates
Hello everyone, Here is a list of updates released this Patch Tuesday New Security Bulletins : 2021-05 Security Monthly Quality Rollup for Windows Server 2008 for x64-based Systems (KB5003210) (ESU) 2021-05 Security Monthly Quality Rollup for Windows
ManageEngine Desktop Central Upgrade
We upgraded our DC to 10.0.685 yesterday and this time, we've had an issue whereby 46 of our total fleet of devices failed to update to the latest version of the Desktop Central agent. This has not happened in our previous updates so I am curious if anyone
Security updates released for Foxit Reader 10.1.4 and PhantomPDF 10.1.4
Hello everyone, Foxit has released Foxit Reader 10.1.4 and Foxit PhantomPDF 10.1.4, which address potential security and stability issues. The vulnerabilities addressed are as follows: CVE ID Vulnerability Cause Impact CVE-2021-31461 Application
report mbr or gpt
How to create a report on logical drives of workstations and find out the type of partition (mbr or gpt)
Google releases Chrome stable channel 90.0.4430.212 update to fix several high-severity vulnerabilities
Hello everyone, Chrome stable channel has been updated to 90.0.4430.212 for Windows, macOS, and Linux. This update comes with fixes for several high severity vulnerabilities. The details of the vulnerabilities fixed are as follows: CVE ID Vulnerability
Shouldn't desktop Central auto move/update a computers remote office?
If a user is at Site A, but then transfers to Site B, when the server picks up the new ip, shouldn't the server update the records and move the computer from Site A remote office to Site B remote office or does this all have to be done manually? Also,
Microsoft Teams - Software deployment
Hi All I am wanting to deploy Microsoft Teams and am having some difficulty's. The software is an exe that installs to the users app data folder. I would like to create a software deployment which deploys to all users, Is there any guidance or documentation for applications which deploy in this way or has anyone deployed Microsoft Teams before ? thanks
We need to deactivate TLSv1.0 and TLSv1.1 for DesktopCentral Server
Dear DesktopCentral support team, for security reasons, we need to deactivated TLSv1.0 and TLSv1.1 for the DesktopCentral Server. Do you have an advice what is to do to only use TLSv2.0. Here the information from our security guy: Use only current TLS protocol versions (currently TLSv1.2) Problem: Preferred TLSv1.0 256 bits ECDHE-RSA-AES256-SHA Curve P-256 DHE 256 | Accepted TLSv1.0 256 bits DHE-RSA-AES256-SHA DHE 2048 bits | Accepted TLSv1.0 128 bits ECDHE-RSA-AES128-SHA Curve P-256 DHE 256 | Accepted
Unable to disable TLSv1.0 and TLSv1.1
Is it possible to disable TLSv1.0 and TLSv1.1 - these have been flagged to me by a security audit as being non-compliant. I have been able to edit the httpd-ssl.conf to fix this issue temporarily but updates overwrite this and sometimes cause the DC service to not load correctly on the server. I've seen on another ticket that you have the option to switch off these protocols if you don't have 7/2008 clients (we have 2012R2/10) but cannot find the option. Any help would be highly appreciated!
Mozilla releases security updates for Firefox 88.01, Firefox ESR 78.10.1, and Thunderbird 78.10.1
Hello everyone, Mozilla has fixed several security vulnerabilities in Firefox 88.01, Firefox ESR 78.10.1, and Thunderbird 78.10.1. One critical vulnerability in Firefox has been fixed in this release. The details of the vulnerabilities fixed are as follows:
Home Page in Desktop Central
Something changed in the last couple of updates where when I click on the home button, it takes me to Zia's Analysis page instead of the Summary page. I would prefer the see the Summary page when clicking Home. Is there a way to set that prefere
DC MSP 10 - Trial to Free - AD question
Hello, I am designing a box for home first, but if its successful I will be pitching to 1 of my small business clients to test further. This will include various management software's, router, IDS / IPS etc in a small form factor solution. One of these
Desktop Central integration with Jira Service Desk Cloud
When trying to enable the Desktop Central jira app, I get to the 'Associate User' screen, There are no users to associate and so I cannot continue. Any ideas?
Safari Browser after .683
Seems to be some problems in Safari browser after upgrade to .683. What happened to the top Menu, seems to have disappeared on some screens but visible on others if you scroll up a bit..I wonder what else doesn't work anymore..
Microsoft Edge (Chromium-based) update 90.0.818.51 fixes several security vulnerabilities
Hello everyone, Microsoft Edge for Chromium has released security update 90.0.818.51. This update comes with fixes for several security vulnerabilities. The details of the vulnerabilities are as follows: CVE ID Vulnerability CVE-2021-21201 Use after
Desktop Central - vulnerability scan time setting
I would like to know either the default timing for vulnerability scans or where I can set it manually please.
Auto Action against Non-Complaint System
Is there a way to lock-out/disable a system from being accessed if it is non complainant. For Eg - Bitlocker has been disabled
Google releases Chrome stable channel 90.0.4430.93 update to fix several security vulnerabilities
Hello everyone, Chrome stable channel has been updated to 90.0.4430.93 for Windows, macOS, and Linux. This update comes with fixes for several high severity vulnerabilities. The details of the vulnerabilities fixed are as follows: CVE ID Vulnerability
Server Connectivity ERROR
When running the troubleshooting tool on any workstation or the server the Desktop Central Server shows Failed Status "The remote server returned error (401) Unauthorized" Server version is 10.0.658 Is this causing a problem that I may not be aware of
Hide Training Videos
Does anybody know if it is possible to hide the 'Training Videos' section from Desktop Central? There is no Close button and i cant find any options in the settings menu to turn this off.
Prohibited software is not blocked
Hi, for testing purposes I installed CCleaner on a client. After inventory was done CCleaner ist listed in DesktopCentral. I then added it to the list of prohibited software, but still the app is running on that client. When checking the tray icon I
Renew APN
I'm on 683. When I try to Renew my APN, I get a blank page. Happens in all web browsers and on all computers... I need to renew my APN..please help
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