EndPoint Central Not Picking Up Vulnerabilities
I have just installed a new application on end user devices and this is showing that some devices still have serious vulnerabilities despite EndPoint Central saying they are Healthy. How does EndPoint Central not pick that a version of iTunes has 13 CVE
Create custom filter that is available to all agents
I want to make a filter available to all agents on my team, so they don't have to create it themselves, or when a person joins our team, have them create them. How can I make a personal filter available to select team members, or system wide. Example:
Can't clear warning
An important fix is ready to be installed, for uninterrupted services in the MDM module I get the option to restart and I've tried it several times and the warning will not go away. I've restarted the DC server a few times as well. I also tried In-private
An important fix needs to be installed for uninterrupted usage....and crash!
After Login in the Webinterface, i have a yellow banner with the Message: An important fix needs to be installed for uninterrupted usage When i click RESTART SERVICE-Button it popup the message: Die Anfrage konnte nicht abgeschlossen werden. Bitte versuchen
MFA - DUO Push
Now that MFA is being enforced are there any plans to allow us to use our own DUO MFA instance to provide push authentication like it allows on Password Manager Pro? Getting kinda old having to use multiple different apps to two-factor into things when
Agent Install issue
We are in the middle of replacing all our desktop PCs. Part of the image sequence is to install the Endpoint Central agent. 99% of the time this works fine, but occasionally some seem to hang up. I can see them in the console, but the agent is not reporting.
Expected behavior on Build 10.1.2220.3?
Is it normal for the ManageEngine UEMS - Apache server to stop itself? This is the behavior I'm encountering on the latest build of Endpoint Central.
DB Select Statement for Custom Computer Details
I use Microsoft PowerApps as my Inventory tool and currently I'm writing everything to a SharePoint List and to the AD seamlessly. I'd love to do the same with ManageEngine but I haven't found the table yet. Could someone help me with the select statement?
Create a task on multiple PCs using EndPoint Central
Hello - I want to create a local task on multiple PCs to have the PCs reboot at a specific time. I know how to do that locally but how can I create a script and push that thru Endpoint Central? This is needed for both Windows and MacOS. I want the reboot
Disable 2FA
We need to disable 2 factor authentication. Our DC server is internal only, and the 2FA adds an unnecessary delay when we need to quickly assist a user. The last thing I need is to deal with help desk requests from the help desk themselves who can't log
Uninstall Office 2010 with Desktop Central
I am a novice when it comes to Desktop Central and using programs to install software remotely. We have Office 2010 installed on our computers but Desktop Central was not used to install it. It is was installed manually. We now have Office 2021 all
Creating Restore Point via script before running patch jobs
Does anyone have an example of a script they run to create a restorepoint before patches are run...I've look at several options, but none work for me.
OS deployment in Cloud!
Hello everyone! We are excited to announce the availability of OS Deployment feature in Endpoint Central Cloud! With OS Deployment in cloud, you can now seamlessly deploy OS to any of your endpoints from a single console. Key capabilities: Image live
A security patch released for Endpoint Central on-premises users with Jira Cloud integration
Hello all! This notification is in regard to an improper authentication issue that was internally identified and patched in Endpoint Central instances with Jira Cloud integration on June 24, 2022. Note: This is only applicable to Endpoint Central
unable to unistall application from dcentral
Dear all, am trying to do a mass uninstall of one application from multiple laptops and it is showing failed,i tried multile times and same result. am doing from Inventory> Software>winrar
Open UDP 8443 for Secure Gateway?
In the official document, DC central server need to open udp 8443 for Remote Access. While configuring Seccure Gateway Server, udp 8443 is not required. Is it reasonable?
Write registry key using Desktop Central MSP Registry settings
Hi, We are trying to write a new registry key (Windows XP x64) in Desktop Central MSP. The key path we need is "HKEY_LOCAL_MACHINE\SOFTWARE\Wow6432Node\keyname", but the key is created "HKEY_LOCAL_MACHINE\SOFTWARE\keyname" and the Status is "Executed". How could we create a key in the desired path? Thanks!!
All dynamic groups to be used in filter
I have several use cases where I am building dynamic groups, but I am unable to select them for my reports. When will this feature be added? I am having to create a static group, along with the dynamic group and periodically update the static. with 5K+
SSL/TLS Version that DesktopCentral Uses
Hi, I can see in the documentation that DesktopCentral uses HTTPS over port 8383 but I can't find anywhere that details what protocol version this is (i. e. SSL/TLS1.0/1.1/1.2). Could somebody please confirm? Thanks, Josh
Automatically download software
I would like to know if this a feature for ManageEngine Desktop central. Basically I would like when I install ManageEngine desktop central agent on a users machine (Windows, Mac), I would like the agent to install a list of software, is this possible,
Google fixes a critical and several high severity vulnerabilities in its Chrome 103.0.5060.53 Stable Channel update
Hello everyone, Chrome Stable Channel has been updated to 103.0.5060.53 for Windows, Mac, and Linux. This update comes with 14 security fixes. The details of the vulnerability fixed are mentioned below: CVE ID Vulnerability Severity CVE-2022-2156 Use
Tools menu since 10.1.2138.16 update
Is anyone else having issue with accessing any of the tools(command prompt, registry editor, etc) in the tools menus since the last update? Works fine if you go to Tools>System Manager>Manage>Select your tool But its broken everywhere else, for example
Software keeps failing to install - Error "Could not connect the share from the client computer : The data is invalid."
Hi Team, I try installing software through Desktop Central but i get error with below remark. Could not connect the share from the client computer : The data is invalid. Previously we had no issues when deploying to other computers. Below are additional
Private keys issue fixed.
Hello Everyone, This is a notification regarding the issue in the deletion of auto generated private keys. We introduced the Client Certificate Authentication feature as an additional layer of security enhancement in the build 10.0.647. Due to this, the
Endpoint Central Free training (June & July 2022)
FREE TRAINING SERIES Hello, We're back with another set of free training webinar sessions. Join us on our 6-part training series from June 15, 2022 to July 20, 2022 for a training session on ManageEngine's unified endpoint management & security solution.
remote control not working sometimes - random
We are on 10.1.2138.11. this problem seemed to start when we upgraded to this version. on some random PCs we can't control the screen but on those same systems we CAN do other remote management (services,command prompt, etc). doesn't matter which
Agent installs but doesn't run
I have recently purchased Endpoint Central and am in the process of rolling it out to a small number of machines. I have changed the default port that HTTPS uses to 443 (so that I can use CloudFlare to make it public facing) and have updated the NAT Devices/Ports
Scan All -> Agent is not reachable
Hello, I am not new to DC (EC), we use it at work commerically, however I did not set it up there. I did set it up in my own home-lab environment, which is a fully fledged AD-Domain with 12 servers etc. One own server is for EC. The main difference though
OS Deployment Licence Has Been Removed
Hi; We Are using OS Deployment add on in desktop central but old computer we are removed license but now again we need image deploy same computer but licence has been removed error giving please help me how can i deploy image this computer
Patch Tuesday June 2022 - Supported updates
Hello everyone, Here is the list of updates supported in this month's Patch Tuesday release. New Security Bulletins : 2022-06 Security Only Quality Update for Windows Server 2008 Systems (KB5014743) (ESU) 2022-06 Security Only Quality Update for Windows
Desktop Central Agent PopUp Balloon
I have unchecked the all the options from the agent that would show a popup balloon.... but durring logon you get a single balloon that lets you know that DC agent has started.... is there a way to stop that balloon... I want to give my users the interface, but I dont want that popup to show everytime. Any help anyone can provide will greatly be appreciated. thx.
Error installing Feature Pack Update for Windows 11 (21H2) - October 2021 Update (x64)
Hi, I try to install patch 109022 - Feature Pack Update for Windows 11 (21H2) - October 2021 Update (x64) on some win10 PCs in order to upgrade to win11. On some PCs it gets done normally and after restart they get upgraded to win11, and on others I get
Stop scanning or reporting Threats & Vulnerabilities for machines that aren't connecting to DC in a while
Hi, We'd like to know if there is a feature in the Threat & Patches tab to stop scanning or reporting machines that aren't connecting to our DC in a while. Some of our laptops are not running constantly, so we have threats popping for these machines.
Free edition license change (25 anything to 5 servers and 20 endpoints)
I updated from 10.1.2138.13 to 10.1.2138.15 and saw the free license has changed. It would have been nice to know about this. I have been using a free license to test new version updates before we update our production system, this change now makes that
Mac Agent install
Hi, we are trying to get the Mac agent installed. We are using Desktop Central Cloud Enterprise (not UEM) We can get it to install but can't get the remote control option to work. (the icon in Desktop central of the Mac's is red not green) It also will
Google fixes several high severity vulnerabilities in its Chrome 102.0.5005.115 Stable Channel update
Hello everyone, Chrome Stable Channel has been updated to 102.0.5005.115 for Windows, Mac, and Linux. This update comes with 7 security fixes. The details of the vulnerability fixed are mentioned below: CVE ID Vulnerability Severity CVE-2022-2007 Use
Agent Uninstall
one of my servers disconnected from the central server and didn't get any updates, when I tried to install the agent again it asked to uninstall old agent and install it again. The problem is that I can't uninstall the agent from add/remove programs and can't uninstall it from the Desktop Central Server. what's the procedure to remove the agent? oalamani
shotcut creating problem
[ 2012-04-10 16:36:00:700 ] [ 2228 ] [INFO] Started to process Shortcut configuration [ 2012-04-10 16:36:00:700 ] [ 2228 ] [INFO] AgentSendRequest : The url to get / send in UTF8 format is given by /client-data/1/domains/energobank/1515/shortcut.xml [ 2012-04-10 16:36:00:700 ] [ 2228 ] [ERROR] ChangeUtf8ToWideStr: utf8 is empty! [ 2012-04-10 16:36:00:700 ] [ 2228 ] [INFO] InternetGetRequestEx : DesktopCentral Server & Port -> 192.168.11.24 : 8020 [ 2012-04-10 16:36:00:715 ] [ 2228 ] [INFO] InternetGetRequestEx
Excluding a single host from automatic patch deployment
I have one remote user whose machine I need to patch only at weekends. Currently I have a custom group to which I add everyone but him so I can apply patches to everyone else more often, but I'd prefer to use a dynamic group for that, but to exclude just his PC. However, the exclude option doesn't let me chose a machine, just types of machines. Any ideas?
Mobile Devices have disappeared from MDM
I migrated from solely using MDM to what is now Endpoint Central and initially all of the items in MDM moved over, and where visible in Endpoint central under the MDM tab. Recently the remaining phones have disappeared from the MDM tab, but the devices
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