Web Socket Connection Failure Error: Abnormal Closure
Hi there, Apologies if there are resources to resolve this issue already as they have eluded me. The majority of resources I find when searching were for issues when using Remote Control from a comptuer however my issue is when Remote Controlling from
Disable Windows Notifications for Agent Scanning
Is there a way to disable the windows notifications that pop up for users whenever the agent is scanning? I thought I saw that option somewhere, but after searching, I can't find it. I'm running UEM EC cloud.
deploying company backgrounds for microsoft teams.
Hi, im trying to deploy some backgrounds to all users in all PCs with endpoint central. i create a configuration the destination folder is this $userappdata\AppData\Roaming\Microsoft\Teams\Backgrounds\Uploads i think the path is correct, but this is not
Create Configuration Bundles
I'd like to submit the idea to create Configuration Bundles as I haven't found a way to create such. For Example: I want to copy a folder (portable program) to my client and create a desktop shortcut for one of those files, which just copied. As there
Self-Service Portal - Uninstall Option
Can you please add an uninstall option to the Self Service Portal on Agent PCs? Seems likely that users may change their mind, change projects, stop using a commercial app (automatically freeing a license), etc., and it would add a lot to "Self Service". Thanks!
deploy lates version of software title to custom group automatically
Hi we use DC cloud version, are happy with it and we use it to manage Windows devices only I started to deploy our standard applications to our workgroup devices and we push out things like Dropbox Slack Chrome Office365 Adobe Acrobat Reader Zoom etc
Endpoint Central Cloud: SSP Request Approval To Install
Is there a way to require certain applications published on the Self Service Portal to require approval before installing? I'm in UEM EC Cloud, and I've enabled the integration with SDP Cloud, but I can't seem to figure out how to restrict certain apps
Software Inventory Discrepencies
Hello, I've got a question regarding the software inventory and the application control whitelist/blacklist. Within Application Control, it is showing several hundred installs of certain applications, but in Software Inventory, that application is only
Fail Installation - Patch ID: 34384, Security Update For Exchange Server 2013 CU23 (KB5015321) (CVE-2022- 30134)
Patch ID: 34384 Bulletin ID: MS22-AUG16 Patch Description: Security Update For Exchange Server 2013 CU23 (KB5015321) (CVE-2022- 30134) The above update failed several times after installed via ManageEngine Endpoint Central 11 cloud. I can see that after
MEEC inactive hosts deletion policy
Hello MEEC Team! I have question regading automtic deletion of inactive hosta. Some time ago, when we started using MEDC ( old name) v10.1.2137.5 we set policy that host that are inactive for couple months will be deleted. After we patched to now MEEC
Is there a way to remove patch from a computer ?
Hi, I encounter a problem wich 1 computer appear to have Microsoft Office 2016 in the missing patch list. but the computer use Office 2013 not 2016. Is there a way to remove the Office 2016 patch from the list ?. Thanks in advance
Endpoint Central Remote Control Chnages
I am writing to express frustration with the changes made to Remote Control. Recent changes have forced remote control sessions to open in a new window instead of in a new tab. I get why some might want this. For me it is an extremely frustrating change.
Upgrade to the latest Secure Gateway server build!
Hello everyone, We have updated Endpoint Central's Secure Gateway Server with a few enhancements and a bug fix. Please Download the latest Secure Gateway Server here. You can find out more about the bug fixes released in the build update (90098) on this
Vulnerabilities Over Time - Dashboard & Report Issues
Hello, I've got an issue that I'm hoping to have resovled. The "Vulnerabilities Over Time" section in "Threats & Patches" only ever shows 1 day. I thought that it was just visual with that dashboard, so I pulled a report, and the "Vulnerability Trend
Chrome Configuration - Browser Bookmarks
Hello, I was wanting to deploy this policy with a list of bookmarks that will be deployed to my workstations. If I use this policy, will it erase any bookmarks that are already present, and can users still add/remove bookmarks as needed? Thanks, Jesse
Copy file from client to server
Hello, how are you? Is there any way to copy files and folders from multiple clients to the central desktop server? Note: Clients are being managed over the internet, and are not on Desktop Central's local network.
Custom script to prompt for user input
Hi, I'm running endpointcentral trial and currently have a question: Is it possible to use custom script to prompt for user input such as asking his/her email address? Looking for the simplest possible solution if possible without any other prereq applications.
User Configuration Management
Situation: I have created a few 'Lower Admin' accounts and given them access to 'Static Unique Groups' which is working as intended. However, one of the lower admins wanted to push a registry configuration to a single user but he is not able to select
Hotfix release notes
Please fix the releases notes for build 10.0.516 (https://www.manageengine.com/products/desktop-central/hotfix-readme1.html). This is a complete mess. Fixes are listed several times (e.g. point 5 and point 10 is the same fix). I also find it very confusing how this information is presented. For example, I am currently on build 10.0.479 and let's say I will upgrade to build 10.0.516: how can I see at a glance what the fixes are between these two builds, without having to sift through these notes?
Self-Service Portal changes in 10.1.2228.4
After updating yesterday, the SSP has lots of issues. Sorting by name gives you a random sort order, you only see 9 entries at a time and only the first have of the grid. You have to scroll way to the right to get to the install button. Anyone else have
Getting Apple App Store Apps into Repository MDM
We are currently trying to get an app imported into the MDM App Repository (apple). We have setup an ABM account and uploaded the token. However we are still unable to add the app to the repository. We have approved or downloaded the app in ABM. Just
Question Regarding Static Unique Groups
I have created a Static Unique Group so that some lower admins could administer the specific PCs that I added to the group. However, when one of the lower admins wanted to deploy software to a PC in the group, the deployment configuration page would only
Patch Tuesday December 2022 - Supported Updates
Hey everyone, Here is the list of updates supported in this month's Patch Tuesday release. New Security Bulletins : 2022-12 Security Only Quality Update for Windows Server 2008 for x64-based Systems (KB5021293) (ESU) 2022-12 Security Only Quality Update
Mozilla releases security updates for Firefox (108.0), Firefox ESR (102.6.0) and Thunderbird (102.6.0)
Hello everyone, Mozilla has fixed several high severity security vulnerabilities in Firefox (108.0), Firefox ESR (102.6.0) and Thunderbird (102.6.0). The details of the vulnerabilities fixed are as follows: Platform CVE ID Vulnerability Impact Firefox
Multiple config changes to PCs - I have templates created
I have created templates of folder changes, registry adds/changes that I want to deploy when we image machines. I currenlty am not going to add it to poast tasks for OS deploys. Not all machines will need the changes. It will depend on the department
network adapter not installing after image deploys
Hello, I am using ME os deployment offline imaging, and my problem is that the image deploys just fine, but then after the pc restarts, the network adapter is not installed and it cannot continue post deployment tasks such as joining the domain and installing
As per HPs policy, we are unable to continue fetching warranty information
Hello, starting last week i do get this info displayed from all of our hp machines (and we have only hp desktops and servers) As per HPs policy, we are unable to continue fetching warranty information. While we explore alternate options, you can manually import the warranty details of HP Computers. I did try to find some info in the forum and on the support page but found nothing. Can i get some info about that what happened here since one of the main reason getting Desktop Central was to lockup
Desktop Central Server 2 IP from different subnets
Hello, is there an option to configure Desktop Central Server Agent to use 2 IP addresses ? My current config is server has 2 NIC. 1 NIC is LAN with gateway and DNS, second NIC is only IP and MASK (added after Server installation). In Agent settings I
[Analytics Plus e-book] The IT managers' handbook for year-end IT reporting
As we're winding up this year, it's likely you're preparing your annual IT reports to present to your senior management. IT teams take up a sizeable portion of the organization's budget, and don't generate any active revenue—these factors make it crucial
Security Level Checking
Is there a way to prevent Desktop Central from constantly nagging us about the "Security Level" of our instance every time we log in? We get it. Some of these things are never going to be enabled in our environment.
Script to install Rosetta on Apple Silicon Macs
Hi, What is the simplest way to enable Rosetta on Apple SiIlion Macs with Endpoint Central? It would be nice with at script that was installed automatically on all Macs that would enable Rosetta automatically and silently. /René
Agent Live Status: Down
What does "Agent Live Status: Down" mean and what causes it. The computers is on the domain, within ip range or network, and AD is setup correctly. But I cannot see computer in any section but the Scope of Management. Current build 90001.
[Webinar] MDM 2022: Automate device management and enrich the user experience
Greetings from ManageEngine! This year has further proven the benefits of hybrid work with several organizations inviting their employees back to the office, while still allowing them the flexibility of remote work. Enabling the workforce to work from
Endpoint Central Cloud - Software Distribution - Log Retrieval
Is there a way to retrieve the log files for software deployments without having the user have to allow control? We have several non-domain joined machines (which means I have no unassisted remote access) where some software deployments are failing.
Google fixes a zero-day vulnerability in its Chrome 108.0.5359.94/.95 Stable Channel update
Hey everyone, Chrome Stable Channel has been updated to 108.0.5359.94/.95 for Windows and 108.0.5359.94 for Mac and Linux. This update comes with 1 security fix for the reported zero-day vulnerability. The details of the vulnerability fixed are mentioned
how to update/upgrade macOs
when i try to patch my mac i must enter local admin credtionals i know that in JAMF it was realised by scripts (in attach) how to update/upgrade macOs using patch mngnt without entering local admin credtionals or may be u have work script like this
802.1x support
Is there a product that supports 802.1x authentication support and MAC address authentication like a radius server?
Problem with Tenable IO integration
Hi When entering the keys and clicking save we just "oops something went wrong"
Report modified Configurations
Hi, I've created a scheduler (SQL) report to mail changed configurations daily. This is working fine. Now I try to get the information of last modified date and which technician modified the configuration. But i cannot figure out where this information
Final Reminder- Last call to upgrade!
This post is a final reminder to upgrade your 32- bit server installed machines. This is with reference to the post released in July wherein we informed that we are calling off support for 32-bit OS Secure Gateway Server. We had also mentioned 31 December
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