Image a PC but capture the agent LocalMachineUuid so the SOM / Asset / Inventory remains consistent
Here is the business case. We get a new system, image it, install the EC UEM Agent and send it out to a user. After some time that system comes back and to clean it up before giving it to another user we image it again. When the EC UEM Agent is re-installed
View Endpoint Central logs for a device
I've come to ManageEngine Endpoint Central after using SOTI MobiControl for the last 8 years and there is a feature I miss dearly. I suspect what I'm looking for is available somewhere however I've not been able to locate it. On a particular device, lets
Desktop Central Agent on Windows 10 ARM (Surface Pro X)
Hi, we are testing the Microsoft Surface Pro X Laptop for our company. It seems, that the current "Desktop Central Agent" is not compatible with Windows 10 ARM, the Windows-Version that is used on Laptops/Notebooks with ARM-Processors (in this case a
Windows 11 Deployment
I have a deployment package that works great for Windows 11. However over a 3 day testing weekend, it appears that the deployment package kept deploying to machines that were already upgraded to Windows 11. My question, I wanted to setup a Pre-Deployment
ManageEngineUEMS-Apache
Is the ManageEngineUEMS-Apache service required? The service never seems to be running and I am not paying for UEMS? Is there a way to remove all instances of Apache?
Endpoint Central now extends integration with Tenable.sc
Hey folks, We are elated to announce that Endpoint Central can now be integrated with Tenable.sc. This integration is available for the on-premises version of the product. For integration with Tenable.io, refer to this forum post. What's in it for you?
Upgrade to the latest Secure Gateway server build!
Hello everyone, We have updated Endpoint Central's Secure Gateway Server with few enhancements and bug fixes. Please Download the latest Secure Gateway Server here. You can find out more about the bug fixes released in the build update (90100) on this
Custom Report: Computers without a specific Service
Hello, Is there a way to generate a report of all those computers without a specific "Service"? It would be a report very similar to the one they already have at the Software level (Computers with/without a specific Software) but now for Services (Example:
Login after session timeout with SAML
We have SAML authentication enabled and works fine until your session times out. When you click on any link within Endpoint Central you get a "Sorry Page" then redirects you do the login screen. If you click on the SAML login link again it "logs you in"
Cannot delete software package
During the short time where the Pro version was allowed to have the self-service portal, I had added some packages to the portal for easier software installation. Now I am running 92029 Pro and I don't have the option to manage the Self-Serve Portal. However, I want to delete some of the older packages linked to the portal still somehow. When I attempt to delete, it says Package cannot be deleted. It is published for the following groups : All Computers Group.
Get IMEI details of second Sim card.
Our phones (Samsung A20 & A40 devices) have 2 sim card slots. Desktop Central appears to only be reporting the IMEI of the first SIM Card, how do we get it to report on both? I can see it on the device itself, in the about phone, but not in the MDM. Cheers
ManageEngine Endpoint Central: How to update the information in a "Custom input format" of a "Custom field".
Hello, I created a "Custom Input Format" within "ManageEngine Endpoint Central" that I'll use to map to a "Custom Field" and use later on asset, but first, I need to add and modify information within it. Is it possible to do it somehow? Example of a "Custom
Agent installation per OU
Hi, Is there a possibility to activate "detect and add new computer" approach or installing agents for a specific OU? Except GPO solution BR, Bionid
Change of hostname in Bulk
Dear Support Team, Is there any way to change hostname in bulk for multiple machines at once using EndPoint Central? Note: Machines are NOT joined in AD. Regards, Prashant Palan
Test
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Unable to install 10.0.367 after applying "Quick Fix"
Trying to install the latest patch after applying the Quick Fix referenced here. I get a message stating "You are not allowed to install Hotfix/Service Pack as you have installed Quick Fix in setup. Please contact support for further assistance". What do I need to do in order to install the service pack?
EC incorrectly reporting Agent Version
When we did our EC update to 10.1.2228.20 the agent on the computers correctly updated to 10.1.2228.20w. However some devices that were offline did not take the updated agent the next time they hit our network. To fix this I went to the Agent tab in EC.
uninstall application, regardless of version
I would like to install the latest version of an application, but the installation requires previous versions be uninstalled first. There are a variety of different versions installed of this application throughout the organization. How can I uninstall
Imaged Tablet and Deploy to other Tablets
Hello, We have QA team which requires to have bunch of tablets configured. Is there any way we can imaged and deploy tablets with single config in Endpoint Central just like Computers? Thanks
Import from CSV - How to find the correct field name for Custom Fields to upload the file
Hi All, Help needed. Not sure if this is the right community. I want to enquire about ManageEngine Desktop Central 10. 1) I would like to make use Import from CSV feature to update field under Custom Computer Details fields such as Warranty Expiry Date
Any way to run scrips on an intervall? like day every day, every week, every month?
The business needs to run a process on a few computers and im trying to manage that inside EC, any way to do a configuration and run a script on intervalls? like every day, week or month?
Disable autorestart after installed patch
Dear all, I'm pretty new to Manage Engine and getting into it. Right now we facing a problem, that the workstations are always restarting automatically. That's a huge problem, because the workstations needs to run and be rebooted manually. According to
Remote Office Detection criteria Improvement
Hi Team, We been using Desktop central product for over a year and came across one small issue.this issue is related to detection Remote office. When we define scope in scope management and when DC agent\laptop receive IP address in defined scopt then
Migrate GPO to Endpoint Central MDM
Hello, I stumbled upon https://www.manageengine.com/mobile-device-management/how-to/mdm-migrate-group-policies-to-csp.html unfortunately, Microsoft has removed MMAT repository and now the only way is to import GPO to intune and generate json. I suppose
How to disable web manager on WAN
Hi, I'm open port 443 outside internet for connect Agent, but i dont want people access website manager from outside. How to Agent can connect server without access manager website? Thanks!
SDP Data Listener Folder
We have found a folder in our UEMS DesktopCentral_Server\webapps\DesktopCentral\dc-queue\sdp-data-listener which has over 7 million 1KB text files in it. Can it be deleted as we want to move the server and this is causing major headaches when transferring
Office updates failed to download to server
Since we're all going to be updating Office, others might have this problem too. When I try to update (trying the Feb Office updates), I get "The http status code returned from web server : 404" in Endpoint central. how can I fix this? thanks. image
Patch Tuesday March 2023- Supported Updates
Hello everyone, Here is the list of updates supported in this month's Patch Tuesday release. New Security Bulletins : 2023-03 Security Only Quality Update for Windows Server 2008 Systems (KB5023754) (ESU) 2023-03 Security Only Quality Update for Windows
[Analytics Plus free webinar] The 5-step plan to establish capacity planning for your IT
Hello folks, We're excited to bring you our latest webinar on the 5-step plan to establish capacity planning for your IT. Date and time: March 30, 2023 2pm AEST | 10am GMT | 10am PST Why attend this webinar? To stay ahead of the game, organizations must
XTS_AES_256 Bitlocker Policy
Hi, Is it possible to force 256bit encryption using the Bitlocker management tool? The options seem pretty limited at the moment. Thanks
Connection Error (401)
Hello guys, i have an issue with only 1 client of ManageEngine Desktop Central (i have 140 client and no issue with those). The client is offline and in Troubleshoots tool i have this error: ipaddressServer:port Failed remote Server error (401) Not Authorized.
install desktop central do'nt star application program
Desktop Central built on window 2016 server , but Desktop Central not star , can't open web center locahost:8020, whether Desktop Central can't call the apche, tomcat, nxginx, database。 How shold i solve these problems!
Asset Reporting
Hi, Is there an option to have a report for computers which can be used to report on all computers and their attached hardware? I can find this information easily enough by clicking on each computer in Inventory, to see the the computer details and then
EndpointCentral Security Addon: Endpoint DLP policy deployment "stuck" on deploying
Following the addition of the Security Addon to EndpointCentral, I've been experimenting with the Endpoint DLP functionality. While I initially had no issues deploying a few test policies, I'm now at a point where, even after several days of waiting,
Can you trigger a reboot of Server A if Server B reboots?
I have a set of Oracle servers and SAF servers. For this I will name them as such: OracleServer1 SAFServer1 If I want to automate updates for OracleServer1, I have it setup for our maintenance window along with a script that stops before a reboot and
APD Slow to report as finished
Hi, We're noticing recently that ADP tasks are getting very slow to report they've completed despite us knowing the patch has installed. As an example we often find we're trying to install an application but under the execution status tab it says "deployment
Self Service Portal "alert" is confusing
Asking two conflicting yes or no questions in a row...and then providing only Yes and No for the answer.
Tenable SC Intergration
Hi, I saw an article of yours about API integration with Tenable IO but does the same exist with Tenable SC? We're running on-premise versions of both Endpoint Central and Tenable. Thanks
RHEL pinned version 7.8 getting patches for 7.9 version
Hi team, Recently we have noticed that linux patches for RHEL 7.9 versions can be deployed on RHEL systems pinned with version 7.8. Normally shouldnt be the case. Is there a known issue about this? Best Regards, Bionid
how to see Configurations applied to a certain computer?
I think I have found this before. this AM a user complained about having an Endpoint Central update and reboot forced on them. I'm trying to research what configuration was just applied as I don't see a recent configuration that applies to them. I think
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