How to setup default programs
Hi, how can i setup the default program for example adobe reader DC? And how can i test if it is installed before? BR Rainer
Endpoint DLP Addon in Endpoint Central
I have a potentially severe problem. I just got off with tech support. I recently upgraded Endpoint Central to version 11.2.2300.8. A trial of the new Endpoint DLP add-on was in the upgrade. Foolishly, I tried it. I created one rule to identify SSN's
DOD banner on web console login
I was wanting to have a banner display before the login page. I know this is a DISA stig setting for IIS (even though desktop central doesn't use IIS) I'd imagine still a requirement. I already have a HTML banner file just not sure how to incorporate
Patch Tuesday May 2023
Please check latest security patches on Manage Engine
Patch Tuesday updates - May 2023
Hey folks, Here's a list of the updates released this Patch Tuesday: New Security Bulletins : 2023-05 Security Only Quality Update for Windows Server 2008 (KB5026427) (ESU) (CVE-2023-29336) (CVE-2023-24932) (CVE-2023-29325) 2023-05 Security Only Quality
[Zero-day] Microsoft's May 2023 Patch Tuesday fixes three zero-day vulnerabilities
Hey folks, This is to notify that three zero-day vulnerabilities have been fixed in this month's Patch Tuesday. To know more about the details of the zero-day vulnerabilities, kindly refer to this forum. To mitigate the vulnerabilities using Endpoint
How to download _15 ManageEngine_Desktop_Central_10_1_0_SP - 2137_15. PPM
如何下载_15 ManageEngine_Desktop_Central_10_1_0_SP - 2137_15.ppm
Agent Uninstall
The agent uninstall process is ok if computer agents are up-to-date. But trying to remove older versions is a bit of a headache. The whole process of using AgentCleanupTool to generate AgentCleanupToolClient and then running that .exe in the target computer
Why is software deployment so difficult with this tool?
It's like you thought out so many great features and refuse to implement the basics. All I want to do is install a bunch of applications after I install Windows 10. It's not an uncommon request but for some reason on the cloud version - it's a nightmare.
Rapid Security Responses for Mac is now supported.
Hey folks, This post is to announce that you can now deploy the Rapid Security Responses to your Mac endpoints via Endpoint Central. Apple announced the release of Rapid Security Responses in their official blog - a new type of software release for Mac
Endpoint DLP Pop-Up not going away
Hello all, I have updated to the latest patch version 11.2.2300.8 and am constantly getting this. I cannot bypass it. Any suggestions? Try now, opens the DLP page but the pop-up is still there. Maybe Later does nothing.
Deploy Slide Show lock Screen with screen time out - Windows 10/11
Hi Guys, We currently deploy a lock screen image using GPO/Intune. We would like to deploy a Lock Screen slide show, is this something Endpoint Central 11 can do or be configured to do? John
Can we allow only Bluetooth audio / mic devices in the device device control
Hi Team, we have a requirement to block the Bluetooth for all laptops and MAC devices. So is there any option we can give exception only for the Bluetooth audio / mic. Because users are using Bluetooth audio devices.
Password Never Expiring Users & deleted users
HI ALL We have EC 11.2.2300.11 Report "Password Never Expiring Users" show deleted domain users - how I can fix it ?
How to create a software deployment mandatory for newly enrolled PCs
Hi Team, We have a requirement that , need to install the anti-virus software as soon as the new devices added to end point central. Basically its a security concern that first install the anti-virus software for all new devices. we have tried with dynamic
Failover server wrong status in DB
Hi, Is it normal to have Server status as 7 in the DB for the secondary server? Shouldnt be "1" ?How can that be corrected? From the GUI, failover shows green Best Regards, Bionid
How to pull a report for installed printers
Hi Team, How can we pull a report for installed printers for all workstations.
Agent Installation Fails
I have one computer that I can't get the agent to install on. I keep getting the error: "An extended error has occurred". Yesterday, I set up a group policy that turned on file and print sharing. Of the two computers that are active at this site, one
Installing Endpoint Linux Agent over WAN via Ansible
Has anyone used Ansible to install the linux agent to remote linux machines that are not part of the same LAN but have SSH access over WAN? If so, can you share your runbook? Struggling hardcore on this.
OS Name not updating after OS change
Currently have 9 computers running in our environment that were running Windows 10 Professional. However, I changed the license key for these units to put them on Windows 10 Enterprise. When I look in the inventory details of the computer, after running
Error occurs while launching SelfService Software portal - Solution provided did not match MD5 CheckSum hash
I was provided with the attached PDF as a solution for the SelfService Software Portal script error via your Chat Support (Ref: #725171 ) I downloaded the ZIP file from the link as provided in the PDF: https://downloads.zohocorp.com/dnd_60/Endpoint_Central/ZgZ23chsxp1FERA/ssp_script_issue_fix_cloud_2300_7.zip
Endpoint Central Agent Uninstallation
What does this mean? I downloaded the AgentCleanupTool and ran it on the server hosting Endpoint Central. The .exe created AgentCleanupToolClient.exe which I ran on the client PC. (as an administrator)
Keyboard not responding with WinPE on Surface Laptop 4
When deploying a PE image with Dekstop Central on Surface Laptop 4, the PIN for deployment is asked but the keyboard does not respond. After entering the PIN for deployment, everything works like a charm. Is it normal to have this kind of behaviour on
DC Agent System Tray Icon Not Showing Up on Some Computers
Has anyone seen experienced an issue where the DC agent icon doesn't show up in the system tray even though the following processes and service are loaded? Processes: dcagentservice.exe dcagenttrayicon.exe dcondemand.exe Service: ManageEngine Desktop
How to pull Machine name, CPU, Physical Memory, Video Card and driver, and disk info
I prepared a custom report for this, but it randomly shows information among multiple duplicate lines using the hardware sub category:
Endpoint Central SP file naming
Can anybody tell me what is going on with file naming of DC patches? Always the same filename and the history is unusable. Thanks, Juergen
Support for domain specific dns server
Hello We have Desktop Central installed on a central server connected to three AD servers. This server is on a network with different dns server then the three domains. That means when I try installing the agent from Desktop Central to a computer, I browse
Deploying scripts that required elevated privileges fail when deployed through desktop central
Whenever I try to deploy a script configuration to a machine through desktop central, it fails. I know why it fails - it's because the script requires elevated privileges to run properly. I've confirmed this by running my script via a regular cmd prompt
MSI user based install - Error Code : 1622 , Error Message : Error opening installation log file.
I am using DC Cloud, and am trying to deploy a userbased MSI file. I am getting an Error Message: Error opening Installation log file. Is there a way to set the log file using "MSI / MSP Properties for installation" ? How else can I get around this error?
User Administration - Dynamic Groups in Computers to be Managed Scope
We would like the ability to use Dynamic Groups when defining the "Computers to be Managed" in the technician user administration. The goal is to only allow the tech to manage Windows Computers and not Servers. Managing a static list of computers is
need extended demo and more licenses
We need a longer demo to very this works on our network as we ran into an Excel issue using the endpoint central client. We also need more inventory as we have already caped out.
How to remove computer from Desktop Central?
Whenever I go to remove a computer from the SOM, it displays the following: "The Agent will get uninstalled automatically during the subsequent refresh cycle". This is fine if the DC agent is installed but often in my situation the computer does not have
Pulling Old Computer Name
Hello, Where does Endpoint Central pull the computer name from? We recently added a group of computers to Endpoint Central and one of the those computers was renamed a while back. For some reason, Endpoint Central is pulling the old computer name and
[Webinar] Enhancing end-user experience and ensuring security with UEM
Greetings from ManageEngine! In today's hybrid work environment, maintaining a secure workplace has become a top priority for organizations. While it is crucial to implement stringent security measures, it is equally important to ensure employees enjoy
Agent upgrade fails on some clients
Hi, I've noticed on the last couple of upgrades there are som clients that fails to upgrade. It seems like the install completes, but the file C:\Program Files (x86)\DesktopCentral_Agent\bin\dcagentservice.exe doesn't exist, so the service can't start.
How do i get all my tcikets or case IDs from the Endpoint central
How do i get all my tcikets or case IDs from the Endpoint central Need all status case IDs like Closed, Open, Resolved.
Using third party wildcard certificate for agent communication
Hello, the security recommendations recommend the use of a third party certificate for the agent communication. We currently own a wildcard certificate of our official domain. Can I install this too? Regards Sebastian
Link endpoint central onprem with cloud version
Hi, Is it possible to have a single pane of glass for management of two separated instances of endpoint central,one in cloud and one onprem? So from one console i can manage both environments? Br, Bionid
User Search
Hi there, Is there an easy way to track down a user and then connect to their last known device? Would be useful during calls if the user doesn't know their PC name and/or they aren't currently connected to a device. Many thanks Adam
No documentation found for "Unknown Error. Code : -2147012852"
Trying to patch office 365 with patch id 35737 and we have a lot of devices that are getting Unknown Error. Code : -2147012852. Google doesn't return anything and i haven't found anything on this site that mentions this error. What exactly is this error?
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