Java 8u45 Template Deployment
Okay I have a few questions I'm trying to deploy Java 8u45 with the template. But I want to add some changes to it. Like I want to add a security site list to the install. I also want to deploy this from our software folder and not the HTTP site. Any help I could get would be great.
MEDC SDP integration does not work!
The integration between Desktop Central and Service Desk Plus, doesn't seem to stick. Also, after the integration says that is done, I don't see the inventories matching. The idea is to have only one agent working on each computer and I have SDP go through DC to scan the computers. It is not happening!
how do i find out my administrator password
how do i find out my administrator password
Dell warranty status failing on all machines
Anybody else having trouble with Dell Warranty statuses not being pulled automatically via service tag. Our installation of Desktop Central is new but it appears that our Dell machines are showing warranty as expired, the warranty date field is empty with a SCAN button. When clicked, no results.
Custom report for third party vulnerabilities
The existing report for vulnerable systems is inadequate, so I've turned to looking at custom reports in hopes it will be able to do what we need. This report needs to have only a few data fields. Ideally, this report needs to display the domain names, the software titles and versions, whether or not the machine is up to date, and the last time the domain name was scanned. Our previous solution was extremely archaic but we were able to create reports with a row at the top for software name and version
DELETE MULTIPLE CONFIGURATIONS
I woulld like to delete multiple old configurations, instead of one at a time. Jamie
This installer package could not be opened.
Hi, I get this error when I try to install the Desktop Central Agent on a users machine. See the attached image for the error message. The installation package could not be opened. Verify that the package exists and that you can access it, or contact the application vendor to verify that this is a valid Windows Installer package. I looked at the Windows website with no solutions, but the message code is: ERROR_INSTALL_PACKAGE_OPEN_FAILED 1619 (0x653). Any help would be greatly appreciated. This
Desktop Central RoadMap
Where is Desktop Central RoadMap ?? http://odarchuk.com
Agent Install XP
Hi, I'm having issues installing the desktop agent on windows XP machines. Every time I attempt to push the install through desktop central it returns an error "Unable to get the agent status. Operation timed out." If I try to install the agent locally on the machine I get an error 1603. I know on previous releases of dekstop central it has been a known issue installing on XP, however im running the latest build of desktop central. (build details below). Desktop Central Component Version Details
Removing a distribution server
What is the proper way to remove a distribution server? The distribution server was located at a remote office until recently. That server has now been moved back to the main campus and no longer needs to serve as this role. Thanks
Need to seset Admin account
Hello all, I have followed the procedure to reset the admin password and am not able to login. Is there anyway to reset the admin login? I think it was changed.
Stuck at Ready to execute
Hi We got a big problem with this software, and that is that the status of a configuration is very often stuck at "ready to execute". This problem is related to both software and patch configurations. I know the computer or computers are online, they got the client, firewall accept the right port, and software/patches has been deployed to them earlier. But suddenly, it stops working. A restart of either the client, nor the server solves the problem. Here is a part of the softwaredeployment log:
Automate Patch - Around Microsoft Official Date
It would be ideal to have an automated process to deploy Patches on the weekend after Microsoft official patch release date. Deploy these patches to our Test Group. Then the Week AFTER we deploy the same patches company wide. Currently your only process is to pick 1st, 2nd, 3rd, 4th, 5th Day of the month. Which does not work every month. How can we bend the automation configuration around this unique date that Microsoft deploys updates on? Microsoft pushes patches on Patch Tuesday. aka 2nd Tuesday
Software Repository & Patch Store Location's are not Accessible
Just upgraded to build 91003. When logging in to DS the following error appears 'Software Repository & Patch Store Location's are not Accessible'. The DS machine does have access to these locations shared on a server. I just tested patches do download to the Patch Store. Reading an earlier post 'Error Patchstore Build No:91002' the 'DesktopCentral_Server\conf\websettings.conf' does have the correct locations for the swrepository.loc and store.loc. Not sure why this error is appearing.
How-to uninstall a software with Desktop Central
Dear all, Do you know how-to uninstall a software from Desktop Central if that one has not been deployed by Desktop Central ? Let's say for example that software has been installed before we implemented DC - how can I remove it ? Thanks for your help
ManageEngine Desktop Central : May - 2015 - Patch Tuesday update
Good day folks. Quick update on the May , 2015 Patch Tuesday. New Security Bulletins Cumulative Security Update for Internet Explorer (3049563) - Supported. Vulnerabilities in Microsoft Font Drivers Could Allow Remote Code Execution (3057110) - Supported. Vulnerability in Windows Journal Could Allow Remote Code Execution (3046002) - Supported. Vulnerabilities in Microsoft Office Could Allow Remote Code Execution (3057181) - Supported. Vulnerabilities in Microsoft SharePoint Server Could Allow Remote
DTC activity logging
I am trying to find logs of DTC admin/user activity. Specifically who would have removed a box from DTC. i find all sorts of reports for installed hosts but cant seem to find activity logs for changes made in DTC. Where is this information located?
When are new patches available?
MS releases new patches on the second Tuesday of every month. We would like to set up our patch schedule as quickly as these patches are available in DTC. However, we updated our patch database repeatedly yesterday and did not see any new patches available. This morning we do see patches released on May 12. We just need an exact time table so we can configure our Database update and patch scheduling accordingly. Thank you.
cannot update from 91002 to 91030
get a ppm not compatible with product error when trying to apply the service pack.
Upgrade & Migrate DesktopCentral Server
Our Desktop Central Server is running Build # 90145. On a Server 2008 R2 x64. We have two items to tackle. 1. Upgrading/Migrating Server 2008 R2 to a new Server 2012 R2 x64. 2. Upgrading Desktop Central. Questions. Do you have documentation on how to Migrate your Desktop Central Server from older Server 2008 R2 to a new 2012 R2 Server? Can we upgrade from One build to a newer build during migration? or would we have to upgrade prior to migrating? Thanks,
Active user report
Greetings, I tried to setup a user report for "Active user", but it never produces a report on the screen or via email. Thanks, Zahid
Remote control issue
I am not sure if this should be in the SDP or Desktop Central area. But I have the two linked, and I am unable to remote control a computer from within SDP. The option is present, remote connection works within Desktop Central, but it will not work from SDP. What can I do?
User Account Control Settings - impact on DC scripts
Does setting the User Account Control to "Always Notify" prevent scripts to be run by the Desktop Central Agent? We have a non-AD deployment of DC and AD is not possible at the remote locations. MIke
DC 91003
On your service packs page, you are showing the availibility of DC 91003. However, when I click on the link to download, it shows DC 9 SP1. The readme shows the same thing. JMichelD
How to schedule a antivirus scan
How do is schedule a antivirus scan for all the desktops connected to desktop central. and get the report of scan activity performed.
Failed to install agent on XP clients.
I tried to install agent from server to XP clients. always gets the error "Unable to get the agent status. Operation timed out." or "Can not find the network name". I can access the client via \\computername And I have tried install agent manually on XP client, but the agent could not communicate with server. Please help me out. Thank you very much!
Linux management - how?
Looks like you guys advertised Linux management with SP1 but I can't seem to find any documentation on how actually to use it. Can you direct me as I can't figure out how to add Linux clients?
MDM 9.0.90 on iOS iphone 6 drys battery
Hi, since last week when the version 9.0,90 was released, my iphone 6 battery doesn´t last more than 3-4 hours. Before this update, the phone was working normally for 10 hours with no charge needed. I have unistalled MDM profile and MDM App, and now the battery is working better than ever. please check this issue because final users will not be comfortable whit this performance. in their phones.
RAM usage and sw reports
Goodmorning everyone, I'm producing many reports with central desktop , I found some problems to produce the last particular two . - I can make a report on the use of the average RAM on each computer ? such as for " Computers by Disk Usage " ? - I can create a report that displays the whole situation of patches available for each software installed ? for example, I have seen that I can make a list of the software available on computers through " Software by Manufacturer " . can make a match of what
Error Patchstore Build No:91002
I have updated Desktop Central to Build No:91002 Restarted the server. Patch Store Location is Not Accessible You do not have permission to access the Patch Store location I cant not find the field where I can set the location ?
Server Not Reachable
Hello everyone, I've started to deploy MDM Desktop Central in my company after evaluating the product three month ago. It worked fine for Android devices but now I'm having some problems. I can enroll correctly IOS devices nevertheless I can't enroll Android ones. When I enter the configuration data an error appear that says "Server Not Reachable! Verify Network Connectivity and Server Details". TCP ports 8383, 8020 and 2195 can go through my firewall and a NAT rule is set to forward port
Desktop Central 9 sp 1 ppm "not compatible with this product"
Likewise I followed the link displayed this morning and have downloaded: ManageEngine_Desktop_Central_9_SP_1.ppm and on attempt to install I get the error "The ppm file that you have specified is not compatible with this product" 64-bit Windows 2008 R2... if it matters. CFBurns
License Keys Retrieval
We originally purchased Service Desk Plus and Desktop Central to help manage and track our software and the License Keys for all of the software. With recent changes made with some of the Software Manufacturers, we are no longer capable of retrieving those keys. When we inquired as to why we can not get those keys, we were given the following response; "I did check this part out and was informed that for now the license keys will not be fetched for any softwares, but down the line they might go-ahead
Pervention of agent update
Is their a way of preventing DC from automatically updating the agents of devices in an OU We use VDi and the desktops as none persistent in that they are deleted every time a user logs off. I would like to disable DC from trying to update the agents on these devices as it's a pointles task for DC to do and for the VDi desktops to perform at every logon. At the moment when we have an update I turn the master image on and allow that to update and then the new agent would appear on the VDi desktops.
Determine Windows Installation Date
How I can determine my computer’s Windows Installation Date (" Original Install Date:" field into systeminfo windows utility)? Windows OS Software "Installed Date" field into Inventory -> Computer Details-> Software is empty ("-") such as a Version
Office 2013 key not detected
Will this problem be solved in near future?
Ports blocked by firewall - but rule exists
Hi! I'm testing Desktop Central 9 on Windows Server 2012 Standard guest on hyper-v host. I'm starting to see messages in Desktop Central management interface regarding different ports. It states they are blocked by firewall. However I have them all allowed in single rule. I can see testing hosts and do all work, however these messages appear almost on every page...
Report of VM's
Does anyone know of a way to run a report through DC or Service Desk Plus that will show what VM's are running on which hosts? If no report is available, is it possible to see this information through the hardware profile in DC or SDP? Is possible or is there another product that would allow that? Thank you for any info you may provide
Database is not compatible
We're trying to do a database restore after a version upgrade and are encountering the following show-stopper. Has anyone seen this and, if so, what are the procedures to resolve? -- Thank you in advance!!!
Manage Linux systems with Desktop Central!
We are happy to extend our support to Linux computers from Desktop Central 9 build #91000 onward . We have begun the support for Linux systems by offering "Inventory Management". You can make use of the following features- Hardware Asset Tracking Software Asset Tracking Software License Compliance Warranty Management Alert Notifications Comprehensive Inventory Reports For more information, click here.
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