Auto Patch Deployment
Hi I created an Auto Patch Deployment config to scan, download and deploy. But found that when the agent was installed on a new build , it would immediately start deploying patches and not just at the defined schedule time (DC Default Policy maybe ?) , which was not ideal when you are doing other setup\config work on the machine. So I modified the config to just scan. But have found that patches are still being deployed to newly installed machines immediately after the agent is installed. Is it best
Desired - Patch Approval Status "By Application"
Currently we have configured all updates as "approved", and only today I have added my first "declined" patches, for the Application "SharePoint". This seemed to be the only option available, whereas what I would like to do, is automatically approve all Microsoft application, "Except" SharePoint, leaving those as "manually approve" only. I don't want to have to manually approve every patch, for every application. Can you improve the approval status configuration, to allow users to choose the approval
Problems with Import Registry Settings
When I try to deploy RegSettings (HKLM...ODBC..) with "Configuration - Registry Settings" and specify the location of the regfiles, the result after exection of the Configuration is always the Error Message: <<One or more Registry Files could not be imported>>. System and administrator accounts have full rights to that registry-path. Before that I tried to import the regfiles with a script using regedit /s \\... The Script also creates a folder and copies a txt.file to the local Disk. Creating the
Software Deployment
Hi guys! Can someone here walk me through on how to deploy a software agent (.exe file) or other installer to a remote computer. I am new with the system and have not got any trainings whatsoever so it would be great if you can give me some instructions or ideas cheers! leo
setup an odbc connection
Is there any pre configured templates to setup a specific odbc connection on a remote machine? I would like to have a config to be able to easily push the setting to create the system dsn connection for sql server.
managing different computers - getting started
I just installed Desktop Central and want to start patching computers. Initially I added the computers to DC and used it to installed the latest Java, Adobe Reader and Adobe Flash. That worked pretty well, but now I am realizing the larger goal is to keep all the computers as up to date as possible. So, given that I have a bunch of computer already out there with various software in various states of updatedness what is the best way to: A: Make sure all the computers have the agent installed. B:
Differences in Inventory Modules between ServiceDesk Plus and Desktop Central
We are trying to get our inventory under control and managed in a more effective way. We have both ServiceDesk Plus and Desktop. They both seem to have inventory modules in them. What functionality is different between the two product? Is there one database that each module shares or are there two different databases? Thanks in advances for your help. Mark.
How do I deploy MS Office templates to users with Desktop Central
We have several customized templates for MS Office, especially normal.dotx and normal.dotm for MS Word. Is there a way to deploy these to our users' default templates folder with Desktop Central. I've tried using the file copy configuration tool but can't seem to get it to work. Has someone documented this already? Thanks for the help.
Lock Workstation after X minutes of inactivity
Looking to figure out how to lock a workstation after X minutes of Inactivity, and remaining locked until the user unlocks the screen with appropriate identification and authentication... been looking at the Display (user) configuration, which is where I think I need to be. If the user doesnt have a screen saver enabled, what happens when you choose Retain Existing Screensaver, with the wait time, then on resume show logon screen, or is there another way to do this?
deploy question
When i press the deploy immediately button , The deploy waits the 90 minutes anyway ?
Legal notice Font
Is there a way to change the Legal notice font size? it is wicked tiny and hard to read on the systems that it is deployed on?
Patch Tuesday 2015 - Patch Install Failures
Good morning, we've found 4 patch updates that are consistently failing, on multiple servers: ===== Patch ID 5000068 BulletinID SP-019 This patch has been installed on a server, rebooted twice. Desktop Central sees it as needed still, the technician deployed it again (through DTC). The technician rescanned the computer again, and DTC still sees it as needed. ===== Patch ID 18070 Patch Name Windows8.1-KB3046339-2012R2-x64.msu Updated On Jul 14, 2015 BulletinID MS15-068 MS KB 3046339 Hyper-V update.
Suggestion - Add "Computer Workbench" to keep focus to single collection of Computers
One of the more bothersome issues, our DTC users frequently have to deal with, is after having selected a Custom Group, or even Domain group of computers to work with (such as from the patch management tab), they will click on one of the computers to expand the details, and if they try to return back to the collection of computers they want to work with, they are back at the start, having to again filter from all computers, back down to the, custom group or domain etc., that they started with. This
Deploying Patches - Not Applicable
Hi all, I'm new to this forum, and relatively new to Desktop Central and deploying patches. I am going through the Critical patches which have not yet been approved. I have set up a VM to test the patches on before I roll them out to other machines, but when I try and push any Windows updates out, I get: "Patch is not applicable for this target" I thought it may be because I don't have any other installs on the machine. It's very basic, only has Windows SP1 on (Windows 7) but cannot seem to work
Errors in Distribution Server Logs
Hello After upgrading to the latest version of DC (91042) I've seen this when looking at the "remote office" information: When I click on the "view" link I see this: I opened up the dsaccesslog.txt on the server, and for this distribution server, I'm seeing the error "DSERROR 10002" in the logs. For the other servers - which show "replication cycle completed successfully" in the web interface, I'm seeing a "DSERROR 10003" at every replication cycle. Can you tell me please - what are DSERROR 10002
Windows 8.1 and MDM
Hello, I'm wondering if there are any plans in the future to allow windows 8.1 devices in the Desktop Central MDM app. We currently have several Surface Pros that will be used by people who will only connect to our network intermittently. We will have no way of tracking those devices without MDM. I read in an article from 2013 that Windows 8.1 includes the OMA-DM API that will allow companies to write to include these devices in their MDM platforms. Any information you could share with us would
Failed to Update the Vulnerability DataBase
Recently installed MEDC (V9 Build 91043) and found that I cannot sync the patch vulnerability database - it fails with the error in the title I'm not using a proxy (Direct to internet) Looking at the logs, it downloads the SQL Files, and then when it tries to update the database it fails. In the crslog0 file there is a java exception error when talking to postgres [08:28:10:433]|[07-14-2015]|[CRSLogger]|[INFO]|[144]: Updating Desktop Central database with latest patch information...| [08:29:12:446]|[07-14-2015]|[CRSLogger]|[INFO]|[144]:
DC Agent install fail
Hi Recently desktop central agent has stopped installing when done manually. When pulled directly from the server and run the agent requests a batch file to be run (version 9). If I try run version 8 of the agent there is no issue and it installs as before. Has this been reported as an issue? G
Inventory Scan Scheduler
dear team, is possible Enable "Inventory Scan" every 2h ? I see that the minimum you can do this every day (24 hours) . there is a way to receive inventory every two hours ? best regards
Auto deploy Flash player when pc restarted
Dear Sir, How can we set DC Auto deploy Flash player when every pc restarted and setup a condition if the software is deployed before skip the deployment ? Thanks
Windows Update says important patches are needed... Patch Scan says no updates are necessary
Hello, I just finished applying 20 updates (both Microsoft and Third Party) to a Windows 7 desktop. Now, Windows Update on this system is telling me that two IMPORTANT updates still need to be applied: KB 2984976 KB 2952664 I've synchronized my patch database but still do not see either of these patches available. My questions are as follows: 1) Why are these patches not available? 2) How do I manually download these patches and insert them into the database so they can be automatically deployed?
Flash Uninstallation
With the recent findings on versions of flash before 18.0.203, we are starting to update all clients to this version. However, we are experiencing issues utilizing the uninstall function. Namely, it fails every time we try on older versions. Does anyone know the applicable switches to include in the uninstall command? Any insight into best practices to updating an application while removing older versions? Our biggest concerns are flash, java and Symantec endpoint protections. Thank you in advance.
Can we remove users from Local Admin?
Hi Is it possible to remove domain users from Local Admin group on Computers (with DC)? Dmitry
Estimate on when OpenSSL will be updated in Desktop Central to fix moderate vulnerabilities fixed in the 1.0.1m 2015-03-19 release?
Any estimated time-frame for an update to ManageEngine Desktop Central to fix several recent OpenSSL 1.0.1 branch moderate severity vulnerabilities fixed with their 1.0.1m release on 2015-03-19? https://www.openssl.org/news/vulnerabilities.html Current OpenSSL version in ManageEngine Desktop Central is 1.0.1j.
My Documents Folder Size
Is there a way I can get a report on the size of user's My Documents folders? Either by Custom Script or by Custom Query?
Question on patching
Hi, I'm doing a trial of Desktop Central and have a few questions around patching. I have just finished updating my workstation and applying all patches reported as being required. I then restarted and rescanned my workstation with DC telling me I'm fully patched. Now when I run a Windows Update it tells me I have 12 important and 6 optional patches available. While I understand that some of these are not supported by DC, at least 3 of them are security updates for .Net. The KB numbers for these
How to Deploy Screensaver on Desktop Central
How to Deploy Screensaver on Desktop Central
Software metering of an executable file
I have a network executable that I would like to collect usage stats on. When I set up the metering rule, it requires me to select a software. Is there a way that I can track the execution of an executable?
Adobe Flash zero day Hacking Team patch
Any idea when Flash 18.0.0.203 will be added to the patch database? I just manually synced and it's still not there.
Deployment time
When does Desktop Central actually deploy scheduled jobs? Is this based on the time zone of the DTC server or of the host time? we have hosts across 4 time zones but our Desktop Central Server is in EST.
selective USB Blocking
how to allow only usb internet dongle for user but block usb drives using desktop central ?
Report of software not yet included by Desktop Central
Hi, Is there a report or a way to create a report that will list from the current inventory of installed software what is not currently in the main Desktop Central database of software and patches? I'd like to be able to see what I need to request to get added for future patching/deployment - I feel that many applications we have are getting missed. Cheers, Ferd
System Manager
Hi Under Tools \ System Manager , there is a link to 'Manage'. Clicking on this for a live client tries to open port 8022 on the server, which I thought was just for Chat. Are there other functions using this port ? I'm using the management console remotely Mark
Auto Scan
As you can automatically scan your computer during the boot process ?
Link to agent
Afternoon all, I am about to embark on my 1st desktop central install and I have a question. I have a couple international users that are outside our domain. The question is, is there an easy way to send a link say via email to install the agent. Or does someone have a workaround for this situation. Thanks, DG @madheadache on Twitter
Desktop Central API key
I see there is a Desktop Central API Key. How can I use this to integrate with other systems we have internally? Is there any documentation on this?
Desktop Central Linux Agent Available Patches
Hi, It would be great if in Desktop Central could show the available patches of a Linux Server as another tab when viewing the computers details. Such as what is returned SUSE when you run zypper lu Thanks Phil
Patch deployment to remote office computers
We have a pool of laptop users who rarely come in to the office. Currently they are setup as a remote office so that we can enable reporting over the internet. Is it possible to setup a schedule for patch deployment over the internet for them or do they have to be on the same network as the DesktopCentral server for it to work?
Problem while Changing Patch Store Directory - "Invalid Patch Store Location
hello, I have installed ManageEngine Desktop Central version 91025 in Windows 2008. I haven't any space in disk. I want to change location folder to downloads to san. I tried to connect a "map network drive" ex. (net use w: \\ip\folder) I tried to connect a "share folder" in a SAN by nfs ex. (mount 10.10.10.203:/patchs r:) but it does not work. It shows this message: " Please enter a valid Patch Store location" and I read the kb https://www.manageengine.com/products/desktop-central/patch_store_invalid.html?dci
The connection with the server has been terminated or an incompatible SSL protocol was encountered
Hi, Please could you help for the following error? "The connection with the server has been terminated or an incompatible SSL protocol was encountered "
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