Problem with installing agent with .bat file and self-service
build: 92071 after installing agent with .bat file I have a particular issue where self service wont work. here are my screenshots. The group is reading my windows 7 machine as VISTA? that would be incorrect. BUT... It is CORRECT in inventory... Still doesn't explain why self-service is not displaying any of my packages I believe I have found a bug..
How do you specify that a server in a distribution server?
I have Desktop Central Server installed at two locations. I've told my primary server that a remote office exists and that I want to utilize a distribution server. It says DS is enabled for the remote office, but that DS Status is "Not Yet Installed". Do I have to tell the server I want to be a distribution server that it needs to act as a distribution server or something? Is there a separate package I need to install that I'm not aware of? Thanks!
New software tempaltes
Hi All! When will be avaliable tempalates for: Viber (PC, Mobile) Telegram QQ SnapChat ?? It's very popular software. Please ADD it http://odarchuk.com
Minimum Ports for Patch management?
Hello everyone, I am working in a very secure environment and I'm just wondering what ports would have to be open at a complete bare minimum to accommodate patch management? We will not be using Remote Control or file transfers of any kind, purely pushing out Patches. Any information is greatly appreciated! - Alex Morrison
Agent Rebranding
Is it possible to rebrand the desktop Agent with just a logo across the top of the popup and no company name?
DesktopCentral Azure Marketplace
Are there any plans to add/certify DesktopCentral in the Azure marketplace? I know SD+ and Password Manager Pro are certified. We are interested in deploying some remote offices in a cloud environment. Thanks.
GroupWise 2014 MSI install with Transform File
I am attempting to create a software package for GroupWise 2014. I setup a MST file using the GWTuner utility and then created a package. I pointed to the MSI file (groupwise.msi) and then used the option for the MST file that I created created (groupwise.mst which is in the same folder). I am testing deploying the software to my laptop. Using the default options I sent the install to my laptop and the deployment comes up successful. No matter what it says, the program is not installed on my laptop
Pre-Load Packages - vs. - Schedule Config
Hi @ all, I have a question about how scheduling and preloading packages can work together (if they can?)? I usually deploy MS patches with a scheduled time, so that the patches are installed on all clients at the same day during startup. For Example: Monday I announce Patches for our clients for tuesday. On Monday I create the config for patching and set the schedule for tuesday 01:00 (in the night = will install at first startup at tuesday)! Now in your webcast you said that we could activate "preload"
Set a duration for Automated Patch Deployment
I would like the ability to set an duration for the Automated Patch Deployment tasks. Many of our computers are laptops and customers will be gone off our network for 3 or 4 days before returning. I would like to be able to set a time limit on the length of time that a task waits to run. For example, allow the patches to retry for up to 24 hours after it begins in 1 hour increments. Currently when the people are coming back many days after a patch deployment they will get patches and reboot. If we
Port 8020 and 8383 are Blocked
I have recently installed DC 9 v 92071 on a test machine (WIndows 7) in a domain with the local Windows firewall turn on. Using a domain group policy, inbound rules for ports 8020, 8022, 8027, 8031, 8032, 8081, 8082, 8383, 8443 and 8444 have been opened. However, ever time I login to DC on the Home tab this warning appears: Port 8020 and 8383 are Blocked Port 8020 and 8383 are blocked by Windows Firewall in the Desktop Central Server. Unblock these ports Clicking the Unblock these ports link
Windows 8 patches failing
Hello, These patching are failing on Windows 8 systems. Please advise! 20000 MS16-013 Security Update for Windows 8.1 for x64-based Systems (KB3115858) Microsoft Security Update Critical Unknown Error. Code : -2145124329 Jun 23, 2016 08:39 PM Feb 9, 2016 Missing 20089 MS16-017 Security Update for Windows 8.1 for x64-based Systems (KB3126446) Microsoft Security Update Important Unknown Error. Code : -2145124329 Jun 23, 2016 08:39 PM Feb 9, 2016 Missing 102552 MSWU-1761 Update for Windows 8.1 for x64-based
Alert when PC down
Hey folks, I have searched in the UI and on the forums, but i cannot find a definitive answer to the question: Can I configure Desktop Central to inform me when 1. A PC with the agent on it is shutting down? 2. the server with the DC software installed is shutting down? I would ideally love to see notification on my phone through an Android app, but I didn't see a Desktop Central specific app; an SMS would be my second choice. Maybe this doesn't exists? Thanks in advance. Rick
KB3161608 Patch
Hi Guys, I cannot find KB3161608 available in the Desktop Central Patch Mgmt, Is it just my setup or is there an issue with this patch and desktop central - given that it changes the internal windows update mechanism? Regards Kingsley
kb3163018 Patch
Hello, I have a ticket open 83687. You guys removed the patch kb3163018 from my management system. Why would you do that? I still have a ticket open!!!
One or more errors were found in the Secure Sockets Layer (SSL) certificate sent by the server .
I am getting the error in the subject line after attempting to push out the following security update: Microsoft Windows Malicious Software Removal Tool (KB890830) x64 Jun 14, 2016. I have looked in the FAQ section as well as previous forum posts. Has anyone else encountered this issue? Thank you, Kevin
Unable to download patch associated with KB890830-X64-V5.34.exe. this is causing patch configuration jobs to fail.
ran into a recent problem with downloading patch associated with KB890830-X64-V5.34.exe (Patch ID: 20328). this is causing patch configuration jobs on windows 2012R2 servers to fail because it can't download that patch. this means i have to go back and remove that patch from the list of patches until i run into the next patch that has this problem. can you clarify what i can do to resolve this issue permanently?
Adobe Flash player not installing
Hello, I have several systems failed because of the following patch: Security Update for Adobe Flash Player for Windows 10 Version 1511 for x64-based Systems (KB3163207) Error: Unknown Error. Code : -2145124329 Thanks, Zahid
Variable that tracks user access by date or time?
I am wondering if there is a variable that can be called anywhere in desktop central that displays the last time a users machine connected directly with central. I want to create a notice when a user has not connected in 30+ days to receive updates, but I do not know if there is a variable or a log that can tell me that.
Configure e-mail alerts in inventory
I have previously configured email inventory alerts in desktop central, the email alerts are still coming through, however if I now go into admin>Configure e-mail alerts in inventory the form is blank, I am trying to stop sending the alerts to a couple of email addresses, is there any way to reset these alerts from the back end?
When deploying Microsoft .NET Framework 4.5.2 to several machines get Failed installation with Remarks of "Asia"
Hi When deploying Microsoft .NET Framework 4.5.2 to several machines get Failed installation with Remarks of "Asia". Has any one else seen this?
Java 8 Update 91 (64Bit) when run through Patch Management uninstalls all previous versions
Hi, When running Java 8 Update 91 (64 Bit when run through Patch Management it uninstalls all previous versions including the 32 bit version which the affects apps using java 32 bit. Any clues or solutions
Remote-Control Winkey glitch
I was actually testing another issue (I can remote-in but can't use DC system manager tool) when the remote-user lost control of her PC that I remoted into (HTML5 viewer). The setup: Head office - DC Server - DELL PC using chrome (LAN) to connect to remote-office using HTML5 viewer Remote office - DELL PC (identical to mine) After a successful remote-access session (and then disconnected) the remote-PC thinks that the windows-key is being held down all the time. Getting the remote-user
Error in SW template for Chrome 51 x64
Hi, today I set up updates for our client test group. Of the first run, Chrome 51 x64 failed and I saw that the MSI package from the template gets created as "MSIEXEC/EXE" package, causing it to fail: Application Details Application Name : Google Chrome 51.0.2704.103 (x64) Version : 51.0.2704.103 Type : MSIEXEC / EXE / ISS / Command Platform : Windows Location : GoogleChromeStandaloneEnterprise64.msi Install switches : GoogleChromeStandaloneEnterprise64.msi Uninstall switches : I already downloaded
'Primary Owner'
In Desktop Central, when I go to Inventory, Computers and then click a computer, at the top there is a spot for 'Primary Owner'. It is blank on all of my computers. Where do I set that or where does it pull from? Eric
I can deploy Internet Explorer 11 to computers that have IE8 or IE9 installed, but am receiving Unknown Error Code 40024 if the computer has IE10 installed. Any ideas?
I've used the templates for installing the prerequisite updates as well as the templates for deploying IE11, but it just isn't working. I've also tried removing the /passive switch from the template so it's just using /quiet /norestart and still no luck. Thanks, William
Query for Hard Drive info
I am trying to generate a report/query to determine the model of hard drives that we have. I found this in a different forum and I get an error: ERROR: relation "systeminfo" does not exist SELECT workstation.WORKSTATIONNAME "Workstation", workstation.SERVICETAG "Service Tag", workstation.MODEL "Model", hdi.Modelnumber "HardDisk Model number", hdi.Manufacturer "HardDisk Manufacturer" FROM SystemInfo workstation LEFT JOIN Resources resource ON workstation.WORKSTATIONID=resource.RESOURCEID LEFT JOIN
Bug in "software metering"
The "File Name" field doesn't accept special characters, even if they are valid file names. For example, VMWare View Client's file name is "vmware-view.exe", but DC says that is invalid.
Collect all Browers history with each asset.
Would like to have the data for all the browsers history collected with each machine. I have a powershell script that uses the browserhistoryview.exe that is available on the internet that i collected and wrote but would love to have this associated with each asset.
Deploy software to a custom group of computers
What is the best way to accomplish the following task in Desktop Central? I want to find all of the systems on our network that still have Internet Explorer 9 installed and update them to Internet Explorer 11. I know how to deploy software, but I don't know how to create a group of computers that contain a particular version of software and then deploy a new software package to that group. Any assistance would be appreciated. Troy
Install client on DC server
How do I manage the DC-Server PC with Desktop Central? Can I install an agent on it? if so, would i need to make a remote office pointing to 127.0.0.1 or? In my test-lab I have a handful of PC's at various sites, and a DC-server pc. I will want to start testing features soon such as pushing configurations to them... which brings the question: is there a section in Desktop Central to configure the DC-SERVER's Windows-settings/programs/policies from the browser, or do I need to install an agent to
Patch already installed -- but Desktop Central try to install with Fail
Hello, I don´t know, if there is a way to suppress such warnings or better question, if there are patches already installed, why try the Desktop Central to install such Patches? If you can see at the atteched picture, there are some Patches, for which the Desktop Central Software themselve say, these Patches are already installed, but at the same time, they say, these Patches are missing. I try to rescan several times, reboot the affected PC and rescan again....still the same...on one site it say
How to change port?
Hi all i have problem with changing port on DesktopCentral. I try this https://www.manageengine.com/products/desktop-central/general-how-to.html#serverport but i cant find file
Patches takes forever to install
We have configured automatic patch updated and my user community has been noticing that the patches takes forever to install. For instance, 30 updates will take hours to install. We are using top of the line hardware so I know that's not the issue. I have also noticed that each patch seems to create its own Windows Restore point. This means 30 patches will have 30 restore points created. Seems a bit excessive and is probably contributing to this issue. Does anyone have any ideas how I can speed
How to enable VDI scanning for inventory hardware/software
How to enable VDI scanning for inventory hardware/software
No missing OS patches?
I'm using the free/trial version of Desktop Central & yesterday when I ran a scan it reported back that none of the 8 machines I scanned needed any OS patches. Up until then, it had been working perfectly. I know for a fact this is wrong but just to test it, I added another machine that I know needs at least 100 patches, installed the agent but Desktop Central is showing me that it requires none. When I view All Patches, it tells me the number of systems each OS patch is needed on but when I go to
Admin OTP locked out
Good Morning, I enrolled the admin account in Two Factor Authentication as a test. I then replaced my device and can no longer login now since its asking for the OTP code for the admin account. How can I get past this? Regards Gconcepts
Install MSI with Transform Files
Greetings all, I'm trying to install FoxIT PhantomPDF with a transform file. I can run all the commands from a command prompt and get the application to install without issue and install using windows group policy. However, I cannot get Desktop Central to install it. I have both the msi and mst uploading in the software package and the configuration is set for a computer configuration. Even on a brand new install of windows it just fails with error 1603. Any ideas on why?
The remote server returned an error: (403) Forbidden
Can anyone provide advice on how I can resolve the following errors on my distribution server that is preventing Agents from connecting to it: Distribution Server Connectivity Info : DistributionLastAccessName, #SERVER-NAME#, 8021, http, Failed, The remote server returned an error: (403) Forbidden. DistributionServerName, #SERVER-NAME#, 8021, http, Failed, The remote server returned an error: (403) Forbidden. DistributionServerIPAddress, #SERVER-IP#, 8021, http, Failed, The remote server returned
Where can I find the linux agent installer?
Hello, I am looking for the DCLinuxAgent.zip download as per the guide on https://www.manageengine.com/products/desktop-central/help/configuring_desktop_central/managing_linux_computers.html. Are you able to point me in the right direction? Thanks,
Backup Successful but cannot start server error - after migrating Desktop Central to MS SQL
When I ran the process according to instructions provided back up started once I ran the changedbserver.bat. I then got an error unable to create in master. My DB Admin made a change and I clicked ok. then popped up a box saying backup successful, but you will be unable to start server.
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