DTC Server replicating issues to Distribution server
Having issues all of a sudden with the DTC server replicating to the Distribution Server. Replication Cycle finished with some failures Anyone seen this \ fixed it. Have raised ticket but not getting much response.
Desktop Central Updates
Its nice that Desktop Central 9 lets you know there is a system update or 'hotfix' available on the login page, but can't you add a place to get that download after login? Currently the login page does not display your current version, and I don't memorize my current build number. You already have a nice little build number link that pops up a display of information can't you include a link to whatever the newest hotfix is also?
92080 - MySQL
I see Support for MySQL has ended in build 92080. We're currently running on MySQL. Will this patch automatically convert the database over or is their another step we need to perform before the patch? Regards Stephen Fowles 3rd Line Support Technician North West Ambulance Service - NHS Trust
SMTP relay for office365 email alerts
Gday all, i have created an SMTP relay and included that IPV4 with the SPF so it allows from the sending IP so i can get my alerts from desktop central. The issue i have is, if i change the mailserver to the MX record of the new office365 and click test email on port 25 it works. If i also use authentication it works but i didnt want to have to rely on using smtp auth with TLS, hence the relay. Is there a way to force it to use the relay as it works but when i click save it says it cannot authenticate?
Desktop Central Server Dead
Hello! The hard drive on my desktop central server died and I am unable to retrieve the desktop central files and database. I will need to fresh install Desktop Central on a new machine. Once I do this how to I get it to talk to all of the machines with the agent already installed? Or will it find them automatically? Thanks for any help!
Issues Deploying Software using HTTP Path (URL) Method
Normally I always deploy software using a network share with a .bat file but, we have recently moved our Desktop Central Server into the DMZ in order to patch machines outside our internal network. Now I need to rebuild all my packages so that I can push the software using the DCSWHttpRepository rather than my network shares. This has become very frustrating task and I just cannot figure out how to do this and I have tried it 100 different ways. I attached my Package and Config Setting to what I
Reports not always including charts
Is there any reason why some reports such as the system patch report includes the chart yet the inventory reports that shows a chart within Desktop Central doesn't include this chart? Stephen Fowles 3rd Line Support Technician North West Ambulance Service - NHS Trust
Custom groups using custom data
I would like to be able to create custom groups using the custom data fields. Is this possible? For example, I add location information and would like to create a custom group based on that location. I don't see how to do this. We are on version 90029 but planning on updating soon. If it's not in our current version is it in the new version? Thanks! Amanda
ManageEngine Desktop Central : Aug 2016 - Patch Tuesday update
Dear Team, Good day. Quick update on the August 2016 Patch Tuesday. New Security Bulletins : Cumulative Security Update for Internet Explorer (3177356) - Supported Cumulative Security Update for Microsoft Edge (3177358) - Supported Security Update for Microsoft Graphics Component (3177393) - Supported Security Update for Windows Kernel-Mode Drivers (3178466) - Supported Security Update for Microsoft Office (3177451) - Supported Security Update for Secure Boot (3179577) - Supported Security Update
Postpone reboot...
Is it possible to increase the time to postpone a reboot up to 8hrs. Right now users get the option to postpone for min 15 min - max 4hrs. We would like to give the option to postpone for up to 8hrs. Reason being, developers certain users are very sensitive, if they are interrupted or "constantly" prompted every 4hrs to reboot if effects their productivity. This way they can postpone for their 8hr workday and reboot in the evening. Thanks.
Patches failing to download
Hello I am seeing a portion of the patches I need not being downloaded - most download successfully, but there are quite a few that fail. When I download them manually, however, by clicking on the link in the Patch ID window, I am able to download them to my computer. Please advise.
data model PGSQL or MSSQL ??
Hello, Every day displays a message on the screen "Support for MySQL has Ended! Migrate your database to PGSQL or MSSQL, in order to upgrade Desktop Central to the later version". Before migrating , I would like to know if the data model is the same. I have many SQL statements to make reports. They would work in the new B.D. ?
content caching on distribution servers
Hi Everybody, I would like to clarify how content caching on distribution servers work. We're running desktop central with distribution servers distributed across the WAN. I have deployed a custom software package hosted on the default network share. The default network share is located within SITE A. The package is then distributed to computers via the self-service portal. SITE B has a distribution server. If computers within SITE B install the package, will the local distribution server cache a
Desktop Central Free Training! Season 2
We were moved by the response and the feedback, for the free Desktop Central training. Based on requests from many of you, we have come up with yet-an-other training program. We have addressed you questions, challenges and feedback to make this training a lot more better. It is the best time to enhance your expertise with the product. This 60 minutes that you invest, for your training will save hours of your incredible time and effort spent for the following activities: Here is the training agenda:
Manage web browser addons and extensions
It would be really nice to have an ability to manage browser extensios.
IDEA: User LogOFF Reports
Hi All DC has fine report - User LogON Reports bat what about User LogOFF Settings ?? We need reports about logon/logoff of all users. Can you add this feature ? http://odarchuk.com
DCMSP Agent logs
i'm trying to extract DCMSP agent log fils, but it doesn't work, can anyone show me how to fix it? Desktop Central Windows Agent From the computer, where you have installed the Desktop Central agent, perform the following operations: Go to command prompt and navigate to the location, where Desktop Central Agent is installed. For example: C:\Program Files <x86>\DesktopCentral_Agent\bin Type, dcagenttrayicon.exe -logs and press enter You can see that the Desktop Central logs will be extracted and archived
Define Target under configuration
I noticed that in the last DC update, you change the way to add a computer, group, ou etc Is there a way to add multiple items using the comma like the previous version? Right now If I need to do some quick deploy I need to select one by one every items.... Thanks Regards
Freshly installed Mac Agent not reporting in or showing as active...
After enabling root on a remote Mac, running El Capitan 10.11.5, I successfully pushed the Mac Agent to the system. However, the system is not reporting in to DC and is showing up as offline. I have confirmed that it is actually online and working correctly. SOM report for the Mac (names have been changed to protect the innocent) Computer Name Domain Name Agent Status Last Contact Time Agent Version Remarks computername DOMAIN Installed Successfully -- 9.2.034.M The Server Name and Server port
Desktop central services will not start after installing Hotfix: build 92073
Last week I installed hotfix Build 92073. After installation desktop central services will not start. I have rebooted server few times with no results. Tried to uninstall patch, it wont allow it. any help will be appreciated. Note: windows firewall and other AV are off. Thank You Akhil Trivedi Fiberguide Industries
DC Remote Control Copy and Paste
Hi I need some help/advice re DesktopCentral's Remote Control feature. I am finding that it doesn't support the copying of text from the controlled PC to the controller's PC but it works the other way round. Is there a way to get this working bi-directional? I am using the HTML5 option with Chrome browser, but also tried with Firefox and Edge. Thanks for any suggestions!
Folder Size Custom Script
I am about to do upgrades and need to know how to check specific folder sizes. The custom script to check folder size suggests using <Documents>, <Music>, etc as a script argument. However, when I type in <Documents> as it suggests, the error log returns: Get-ChildItem : Cannot find path 'C:\Program Files (x86)\DesktopCentral_Agent\C omputer\Startup\1809\<Documents>' because it does not exist. At C:\Program Files (x86)\DesktopCentral_Agent\Computer\Startup\1809\FolderSize .ps1:13 char:27 It
Windows 10 Desktop Management
Currently MS transfer the management from GPO to MDM, it would be great to support GPO Settings through the configurations and add the ability to manage the devices through MDM! Currently we must manually add the registry keys to the clients via the configurations, this is not the best solution.
Hardware monitoring
Are there any plans for such a "must have" feature as hardware monitoring inside Desktop Central? It would be really nice being able to monitor SMART, temperatures, HDD,RAM, CPU consumption and get alert when needed.
automatischer Report mit IP-Adresse und aktuellen Benutzer
Ich möchte mit Hilfe von Desktop Central einen täglichen Report erstellen der mir dann folgende Infos ausgibt. 1. alle PC welche online sind 2. die IP-Adresse dieser PCs 3. der angemeldete Benutzer Irgendwie scheitere ich immer an der IP-Adresse. Kann mir hier jmd weiterhelfen. Vielen Dank
Desktop Central Forcing Windows 10 to reboot
Good Afternoon, Is anyone aware if this is a know issue? A couple of members of staff have said that since upgrading their machine to Windows 10, Windows Updates have been forcing themselves through (even though this never happened on Windows 7) and they are also getting a prompt after a Windows update has been applied (without their input) to sat their machine will restart in 15 minutes, with no option to postpone the restart. Has anyone else experienced this? The automatically applying Windows
Collection Wizard
Is there rational for why we cant install software and then take other following steps in the collection wizard. Example being I need to push software but then push a configuration file and restart the service after installation In today's world i need to install the application then follow up with a collection that updates the file and restarts the service. What my goal is to leave this one job running, aimed at a dynamic group so as new boxes come into my pervue the job will see the new device
software deployment question.. copy files with software install
Scenario: We need to install software. The software requires files to be copied to the root of all existing user folder's and to the root of all new users that would login. here is the folder path: C:\Users\<local user name>\Unisys\WebEnabler. I'm asking how to best set up a configuration or set of configurations to accomplish this task. My gut says that I need to add some kind of script to the Post-Deployment Activities in package creation but I'm at a loss on how to configure such a script.
Computer-Rename Script
I'm trying to rename all of the computers in AD. I can't find any real directions for the script. Can any one help?
Run patches from self service?
Would it be possible to run/install patchess from self service? Just add a "Associate Patch" button when configuring self-service?
Installing packages from user group in self service is unreliable
I have mentioned this to support before, detailing how domain admins can't install packages from their usergroup in self-service. Recently I thought I had a good idea by adding a domain admin to the local admin group on the local machine. I thought that this for sure would allow me to install software as a user that had been specifically added to the local admin group. Well I was mistaken. I begin to wonder if this feature had ever worked. some good news however: My antivirus MSI (that I uploaded
SDP Asset State
Hi I'm running Desktop Central Professional Edition 9.2, build 92063 and ServiceDesk Plus Professional 9.2. We have deployed the DesktopCentral agent to all computers on the domain and these have been scanned and inventoried in both Desktop Central and ServiceDesk Plus. However, when I view the Assets (Workstations Scanned/Detected) in ServiceDesk Plus, the Asset State for all of them is shown as 'In Store' (see attached image). Is this correct? Also attached is a screenshot of our Desktop Central/SDP
Windows 2012 R2 CORE - 140 updates
Incorrect missing patched detection. Newly installed Windows 2012 R2 Standard (Core) There was about 20 updates detected by WIndows Updates. DC detect 140+ updates. Dmitry
Update 92073 awful Filters
Hello After update to 92073 Filter works very bad. 1. Filtering tool inconvenient to compare with previous! More actions required. Click to FILTER button, click to + , choose criteria (it was EQUAL by default) . 2. Chrome 51 (last patch) click to APPLY freezing page 3. IE11 and Chrome - Choosing "Value" window - works incorrect for items in list. It's jump to TOP when I try to choose item from bottom. Cache is cleared. Tried in Private mode. Dmitry
Unified Agent software deployment
OK then. I created a package for a new software we are using for our laptops. It is called Bluecoat Unified Agent. I modified the MSI installer using InstEd. I tested the install on my PC (using the /quitet and /norestart) and it worked without showing anything on screen. I setup an install for this package on Desktop Central and attempted to install it on some of our laptop and I get "Fatal error during installation." on all of them. Any idea what could be causing this? I created 2 packages, one
File folder operation configuration needs "deployment settings" option
Really all configurations should have the deployment settings option available (example: custom scripts configurations need it too) We need to push a a file to a directory that wont exist until after our software deployment configuration runs with the deployments settings set between 12 - 3am Easy I thought.. I'll just set my file folder operation to run between 3 - 6am except I dont have the option to pick a deployment policy in the file folder operation configuration. That is really inconvenient!
MSI package command switches
When you configure a new MSI deployment package, does Desktop Central automatically add any command switches? I am trying to add /quiet and /norestart and it says invalid command line argument.
Desktop Central MDM Reports
Hi, is it possible to generate reports on cell data usage? Thanks.
DC update error
Hi there, I've updated DC from 92051 to 92063. Update process wrote "update successful", but DC service couldn't start, tray icon either. I tried: 1. Restore files updated by 92063 with no luck 2. When 92073 rolled out I trued to upgrade to it, but I'm getting error at the beginning of installation: "Unable to install the patch." I have backups of DC folder at 92051 release. What can I do now?
Verify Patch "Pre-Load" option
Hi, I am going to deploy patches to our Windows Servers. They get patched only every few months so there are quite a number of "missing patches". Last time I did this, the patching process took several hours which "destroyed" my time table. I want to improve the process by creating a new Deployment Policy and activating "Preload Patches during refresh". Now my question is: Where are the patches stored at the target server? I would like to make sure all patches are there when I finally start installing
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