Sign in problem
I have just install the new manageengine desktop central 10 and start the service and open the web page , try to sign in with the default user/pass and nothing happen not even say that's wrong user or password
Bug: WoL via Deployment Policy
I have v92119. I simply cannot get any Deployment policy to wake up any devices. However, a scheduled WoL task under Tools does work. I have 90+ PC's and out of hours patch scheduled do not work. To get around this, I have to use a scheduled WoL task beforehand. As an example, a patch schedule with a deploymemt policy to wake up 90 PC's at 02:00 will not wake them up. However, a scheduled WoL task at 02:30 will wake them up. This is not a scalable solution because you cannot assign a scheduled WoL
Bug: Registering Agents when over Licenses
We have version 92119. Last week we installed agents on 3 PC's. However we reached our licence limit so these devices never showed in the console. After we applied more licences, the PC's still did not show in the console, even after several reboots. We were able to install agents on other PC's and the came up in the console. The only way we could get the 3 PC's to show in the console was to repair the agent install. To summarise - agents will not register if you install when over your licence limit,
Distribution Server - Scheduled Synchronisations
Request: We need Scheduled synchronisation of Distribution servers and the central server to occur outside of core business hours. So the feature we would like is to have a synchronisation schedule from central server to DS Real World Scenario: We have 10 remote offices, all with rubbish internet bandwidth and many devices. If a DS synchronises during the day - it could effect the users internet performance. There is no way to schedule the local download of content to a DS from the central server
Script fails with error: Incorrect Function
I am running a trial of Desktop Central. I need to test software deployment, both uninstall and install. I am trying to uninstall ActivePerl that is installed on my managed machine I have tested the following command by running it manually in the command line on my test machine MsiExec.exe /uninstall {B423C2A0-EAC6-4490-BC31-97F47813DEAA} /qn /norestart /log d:\ActivePerlUninstall.log However, when I go to Configurations > Custom Script > Computer and create a custom script as follows Name: Uninstall
Logon failure: the user has not been granted the requested logon type at this computer.
I am trying to configure a software repository on my Desktop Central server. I went to Admin -> Repository -> Software Repository Create Type: Create a network share Network Share: D:\DesktopCentral\SoftwareRepository Accessing the Share using Credential: checked Username: domain\username Password: password for the account I receive the following error even though the account has Read & Execute rights to the folder location on the Desktop Central server. Logon failure: the user has not been granted
Having MAJOR Issues With Patch Updates After Applying Latest Hotfix
Hello, Earlier this week I applied the latest hotfix for Desktop Central. I've noticed since doing so, the patch updates I have pushed out are not getting applied, even after multiple attempts. The KB article Configuration-application issues after Desktop Central hotfix suggests to right click on the application installed in the client, and select Apply Configurations. So far I have done this step on 5-6 clients and the patches still are not being applied. I should say when I click on All Systems>Highly
Self Service Portal Software Updates
Hello, I've been looking into using the self service portal for software updates. I've installed some software via the self service portal onto a test device. I have then updated that software deployment package to the latest version. Then when I refresh the portal on my test device I expect to see the "reinstall" button change to an "Update" button as the software package has been updated to the latest version, however this is not the case, as it still shows "ReInstall". Is there currently a way
Searching files with custom extensions
Hi, Could you please consider feature for DesktopCentral where we can find computers with some extension. It would apear as success on comupters with file/s we seaching and with path to file (it could be many files with the same extension in different locations) and failed. Regards, Lukasz
Last logon in Desktop Central
I have a license with 12 technicians. I would like to make a report of the last logon of these technicians in Desktop Central . It's possible ??
MDM iOS devices timeout during automatic configuration
Everything looks good on the DEP side. It's showing that it is connected to the DesktopCentral server and the devices enrolled in DEP are showing up on the MDM DEP page. After I assign a user and the device status is updated to "Awaiting Device Activation" I turn on the device and it attempts automatic configuration but gives a timeout error. This process is all fairly new to me, any ideas on where it is failing and what I should check?
MDM on android smartphone (not from Samsung)
Hello Is there the possibility to install the MDM app and have some features available on DC (like Exchange setup) on a smartphone that is not from Samsung? maybe Huawei? We saw that on the play store there are two app available: ManageEngine MDM and ManageEngine MDM for Samsung. The first one works on others android devices? Thanks Stefano
Adding Multiple Domain in seperate Forests
Hi, I have a question that i have asked to the Desktop Central live chat but till now i got no reply. Is it possible to add multiple domains that are in separate forests. These forests are in separate physical location and i would like to manage the domain from the desktop central. I manage to communicate to the domain controller by installing the agent via direct communication. But i would like to install the domain controller as a distribution server for the other agents within the LAN. Glenn
Antivirus vendor report - How to?
Hi All! We have many different antivirus software installed in PCs. And we need report about it - how to ? DC has some caregory by Software, but category @Antivirus@ is absent :( Help me :) http://odarchuk.com
HDD Speed RPM Report - How to?
Hi All! I need HDD Speed (Revolutions Per Minute) Report for all my PCs - how to ?? http://odarchuk.com
Disabling USB wireless adapters / network adapters
Is it possible to disable USB wireless adapters and NIC's using DC?
agent troubleshooting tool
Can we have an ability to resize the agent troubleshooting tool as I get this. Stephen Fowles 3rd Line Support Technician North West Ambulance Service - NHS Trust
Is it nor poosible to install Agent and point to a manageserver?
I'm going crazy! What is the idea with the way the agent is deployed? Why can't I just download it, install and configure witch management server it is supposed to report to from the client? I have computers that are never on local network, always on WAN, not in a domain... How do I deploy to those?
Patch Update affect Central desktop documents.
Best regard, The downside was presented when deploying updates on computers, this install my open office files and modify them me to be executed with the open office but not to excel, Because this problem may have arisen? Stay tuned for their valuable assistance.
Access is denied
We're are trying out desktop central for The first time but we keep getting this error while installing software on a machine. Kindly help as it's frustrating. Regards Dennis Gichane
Who joined PC to Domain - report via DC
Hi ALL! I need weekly report about who joined PCs to AD. I need check only one OU - domain.local/Computers DC can help me with this report ?? http://odarchuk.com
Deploy based on collection
Can anyone help with deploying a software package based on a collection? Example 1. Created a Custom Dynamic Group based on Software Criteria a. Software Name = Adobe Acrobat Reader DC b. Software Version "Not Equal" 15.020.20039 Can't seem to deploy a software package to this group. Any assistance would be greatly appreciated. Junior
Change Database van Postgres to MSSQL
When I launche changedb I get this screen. If I change it to MSSQL I get this screen. Please advise
Deployment Failed report in DC
Is there a way to do an query to list the Computer Name, Remote office and each instance of Deployment failed that is unresolved in DC for each PC that has the Deployment Failed result? We have 215 out of 1580 PCs that are reporting Deployment failed. Of these, 165 have checked in during Sept and Oct 2016. Some of these represent PCs that need attention, others are network interruptions or minor software updates that do not require immediate attention. I have not found a way to export the details
User cancelled installation - deployment error
Hi, I’m hoping someone here might be able to help me. I’m trying to push down some software via Desktop Central onto a laptop but no matter what combination I try it keeps failing with "User cancelled the installation" I have tried pushing this via a computer target and also via a user target with using admin credentials and still this fails. No pop ups appear on the screen, I have run the software via CMD on the machine and this works with no issues. Yet via desktop central this doesn’t work using
Post-Deployment commands are not executed correctly when setup run as "System" user
Lately I have had huge troubles with post-deployment activities. I.E. I install Firefox: In the Post-Deployment I need a batch file to be executed with following content: xcopy "\\my-share\DCSWRepository\Firefox\Tools-Configs\Proxy\local-settings.js" "C:\Program Files (x86)\Mozilla Firefox\defaults\pref\" /C /H /Y /Z This command is not executed/the file is not copied to the client machine. When I open a CMD as administrator and then run the batchfile, there is no problem, the files are copied immediately!
Is There a Wildcard Function for IP Range in Custom Groups
Good Afternoon, I'm looking to create a custom group that spans the same devices in multiple sites. For example, 172.16.51.100-200, 172.16.60.100-200, 172.16.67.100-200, etc. There are around 30 sites (denoted by the 3rd octet) that I would like this group to span, is there any way to wildcard the search field like this: 172.16.*.100-200? I'd just appreciate being able to do this rather than add 30 lines to the group. Thanks, Josh
Desktop Central Patches - clean up / delete?
Hi, The C:\ManageEngine\DesktopCentral_Server folder on my server has grown to about 9GB. There's some subfolders and single files there related to patches that have been applied to the Desktop Central application itself, not to be confused with "patch management" for applying patches to client machines. These are new releases of Desktop Central that have been applied via the .ppm files. I have around 430MB of .ppm's located under the Patch subfolder, as well as various other subfolders named with
Setup a Remote Desktop Connection with Desktop Central
I setup a Remote Desktop Connection shortcut and pushed the shortcut to a test machine, but I am not able to figure out how to add the server name to the config. Is it possible to add the name or am I doing something wrong? Thank You, Ed
MDM Geo Tracking always out of date
Hi, have enabled this on a few phones but when I go the geo-tracking page the location shown is always showing a random location from a long time before. Quite often the day before. Using the google account on the same phone shows the location regularly update locations. Thanks Chris
File Transfer
I am testing this software. Is there a way in Desktop Central to simply copy files from one network share to a networked computer? I know we can create software packages and distribute software, but is there a way to simply transfer actual files? Thanks Darren
Unfound software Titles
We are doing POC activity for one of the major USA based client for software asset management. Would like to check if following software title can be discover using Desktop Central Visual Studio Enterprise with MSDN 2. Project for O365 3. Microsoft Windows Server Datacenter Edition 2012 R2 2 Proc 4. Microsoft Windows Server Datacenter Edition 2012 2 Proc 5. Office 365 Enterprise E3 subscription 6. Azure cloud capacity subscription 7. Micosoft Windows Server 2008
Desktop Central Training Series # 3
After the success of the training series 1 & 2, we are now thrilled to announce the dates for the Training Series # 3. This time, it is going to be bigger and better. Yes, the training series will be conducted in 2 different time zones, and for 7 weeks. Not just that, we have taken all your feedback, questions and business requirements to make it more interesting and effective. Time Zones : 11:30 EDT for USA, UK, Canada & Mexico 06:30 GMT for Europe, Middle East, Asia and Australia Training Language
How do you integrate the DeskTop Central tools referenced in SDF-62965 ?
SDF-62965 : Tools action integration between SDP and Desktop Central - Ability to restart, lock, wake on LAN, hibernate, shutdown, initiate chat and view system manager of Windows machines from the machine's details page or request details page if SDP is integrated with Desktop Central
DC Backup - No Idle Connection Found
Is there a way to gracefully stop a backup procedure? I started a manual backup using backuprestore.bat about 5 hours ago. I came back from a meeting and it was still going. I checked the backuplog0.txt file and found multiple entries of the following. The last 4 lines stating "No idle connection found" is listed multiple times. And direction would be helpful. Oct 6, 2016 10:01:04 AM [com.me.devicemanagement.onpremise.server.sql.MssqlExceptionSorter] [INFO] : Entered MSSQL Sorter Oct 6, 2016
Modify existing deployment
When you modify existing deployment and you want to add new computer to list. Then you deploy this again it will start the deployment again for every computer. Is there a possibility to retain existing deployment status for existing computers?
How to create a shortcut to a network share on a user's desktop?
I would like to create a shortcut to a network share on a user's desktop. For example, like the "Shortcut" under Configurations tab>Windows, but instead of pointing to an app. It must point to "\\share\folder"
Send message or notification to a mobile
Hi, I want to know if is possible senda notification, a message or an alert to a mobile device with MDM. Thanks.
WIndows Update Status
I am already able to generate Windows Updates reports. So that's a good start. What I'd like to be able to do is report Windows Update Status for each computer. Is that possible? That is, I care less about that updates happened / occurred. What I care about is the *state* of the computer: Up-to-date, updates failed, updates available. All of the computers are Windows 10 Pro
Patch Management - VLC Media Player download issues
I'm having issues downloading VLC Media player. It gives me a "Premature EOF encountered" error every time I try and download it.
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