Software deployment for Remote Office has stopped deploying a "standard" package
We are running - Desktop Central Server 8.0.2.26 We have a configuration to push the Teamviewer software for a specific "setup" Remote Office. Up until yesterday, this software deployment configuration had been deploying Teamviewer to each and every PC that had DC Agent installed to it. It also would deploy Teamviewer if we moved a PC to the Remote Office. Yesterday, we installed DC on 6 PCs but none of them received Teamviewer and they were powered up all night. We ran a manual patch scan
Uninstall/Reinstall a Program
Is it possible to uninstall a software in order to re-install it in the same configuration? I try to add a Remove software deployment and then an Install of the same software but I get an error that the software package is already added. .
Deploy software based on current installations
I want to create target collections based on software. or example, if i want to update java for everyone that has an old version, I can go to inventory > software and search java, but i can't create a collection of PC's based on that. All I can do is export the number of systems that have it. I can click on the individual software then get a list of computer names and export that. However in my case we have about 16 different versions of java out there and this method will take a while. Is there
'Continue Installation if the exit code is...' not working?
So I have an MSI file that I'd like to install only if a particular file/folder does not exist on the workstation. I have created a batch file that says the following: if not exist "C:\Program Files\Program X" set errorlevel=1 EXIT /B %ERRORLEVEL% I have verified that this script is working and exiting with the correct error level based on the existence of the program directory. In DC, I set my install configuration to run the batch file and checked the checkbox for 'Continue the installation
Detecting existing software before install
Hey guys, Sorry if this is a newbie question, but I've just started to test my first few packages to my company via. desktop central. I'm just testing a few simple small MSIs (eg. Citrix client). It seems as though that if the software already exists (installed from the exact same .MSI) on the workstation, DC tries to re-install it again regardless. Since .MSI's can detect if it's already installed - is this not communicated to DC somehow? In other words, if I create a configuration to install
wusa.exe package failure, IE 10 Uninstall
Ok, first off I am making a new post because because I don't want to trample on (https://forums.manageengine.com/#Topic/49000006039766) post with my noob questions. I tried to follow but I am still completely lost after 4 days of trying. I will post screenshots of various attempts at building a package to remove IE10 on a windows 7. Please tell me where I am going wrong, I have also gone to http://www.manageengine.com/products/desktop-central/help/software_installation/windows_software_installation.html and
Uninstall IE 10
Hello, Has anyone been able to script out or otherwise rollback Internet Explorer 10 to the previous version? It seems some of our computers were recently updated before we could block IE 10, and now we need to roll back. I haven't been able to find anything reliable on the web so far. Thanks
Java 7 U17 32 bit JRE seems to be missing from DC
The JDK is in there, as is the 64 bit JRE, but the 32 bit JRE is not there.
Leveraging Microsoft DFS-R for Software Distribution
In the sales calls prior to purchasing Desktop Central, I was told that it would work with Microsoft's DFS-R (formerly DFS/FRS). We are big users and want to be able to leverage DFS with replication to push out packages to branch offices the same way we have for years. Example: \\dfsname\global\software\packages would exist on all servers in all branches even though the physical servers would be different for each location. The agent running in the workstation should see the same DFS path regardless
Forcing configuration retry on a computer
Is it possible to force a software installation retry when the configuration status is in progress? A setup a configuration to push a software package, a perticular system's status is currently "retry in progress" with a retry status "1 out of 2". is there a way for force to retry the installation with out having to create another configuration?
How to determine which software to deploy for 32 bit and 64 bit Windows OS ?
I need to deploy the Lync 2010 software to all workstations. How can I setup to deploy the 64 bit version to only 64 bit machines and the 32 bit version to only 32 bit machines ? We are currently running Desktop Central 80038. Is their a pre-script that I can run to know whether to install 64 bit or 32 bit ? What is the best way to handle that ? Thank you!
Software Deployment - Prerequisites
Hello, Is there a way to include a prerequisite before deploying a software? For example, I would like to deploy a piece of software to a department, but only if they have another software already installed.
Run script as logged on user
Hi, We need to deploy a batch script that changes some registry settings in HKCU (Current User). For this to work the script needs to run as the current user. I can see that you can specify a particular user to run the script, but can the script be run as the currently logged on user? Thanks Chris
Relocate Swuploads Folder
When you configure the Software Repository, you can configure an existing network share(i.e. \\MachineName\ExampleShare). This works well to set the default folder when adding my own software for deployment. However, this doesn't work for *all* software. If I use the Templates to download software directly from the vendor, it doesn't place these downloaded applications in my Software Repository. Instead, these files are placed in "DesktopCentral_Server\webapps\DesktopCentral\swrepository\swuploads".
Software deployment exclusion by dynamic group
Is it possible to exclude a configuration that is deployed to a specific group in AD from members of a dynamic custom group? I see that a static group can be applied, but the dynamic groups are missing from the selection window.
Target exclusion by architecture
Does this mean that I am excluding a machine based upon real architecture, or by the version of the OS that is installed? For example, I have a 64-bit machine running a 32-bit OS, If I exclude x64, am I excluding this machine or not?
Clarification suggestions
I would like to recommend the following 2 clarifications: 1. On the Patch Summary page (for example) it might say "228 systems are scanned, but the patch summary reports are not generated". This is confusing when we have only 208 machines being managed. Instead, you could say "228 scans have completed, but the patch summary reports have not been generated." 2. When updating the patch database it currently says "Patch Updation in progress". There is no such word "updation". It should be "Patch
Deploying Multiple Software Packages in one Configuration
Hello, I am looking to create a "configuration" with multiple software packages and linked with Active Directory, so once a computer is put on an specific container then the software will be pushed automatically to that computer. that way when deploying a new machine, it can be joined to the domain and get all of the software for specific role. Thanks
How to create software package with a .air extension?
Morning all, Just started a new job and have started using |Desktop Central for the first time. I've been taksed with deploying a package that has an adobe air extension. The process seems quite straight forward if you're using an exe or msi but I'm stumped on how to do this with a .air file. Can anyone help? Peter
Problems deploying Citrix Receiver 3.3 through Desktop Central.
I am hoping someone out there has had similar issues to what I am going through, but has solved the problem with deploying Citrix Receiver 3.3 to their clients through Desktop Central. Downloaded from here: http://www.citrix.com/downloads/citrix-receiver/receivers-by-platform/receiver-for-windows-33.html The installer seems fairly simplistic, although it has a few custom switches. Information on command line install is here: http://support.citrix.com/proddocs/topic/receiver-30-windows/ica-configure-command-line.html
Create a dynamic group and then apply update?
Hi there, I am new to Desktop Central, so please forgive me if this is a basic question. I am also just started this job,and I've inherited a network that is somewhat of a mess. What I would like to do is locate all the Windows machines on my network that have a certain software installed, automatically push the update. For the sake of argument, lets say the software has the name of SBN.EXE, I would like to have Desktop Central create a dynamic group of the machines it finds this installed, and
Run script after Installing software not working
Hi, I am having a problem with running a post install script for Microsoft Office 2010, the script is designed to pin shortcuts for Outlook, Word and Excel on the task bar and start menu. The problem i am having is that the script does not seem to run, i have tried changing the command to try and run any kind of vbs or bat and still nothing, can someone please advise what i am doing wrong or what i need to change. i have tried the following: (DCS=desktopcentralserver) <DCS>DCSWRepositoryOffice_2010Standard.WWscript.vbs
Integration SD-DC
Hello, after upgrading DC to version 8.0.1.14 we can't create software deployment installation TASKs from Service Desk plus(8.1.0 Build 8109). The last time I was able to fix it just regenerating the Authentication Key from Service Desk and inserting it in the admin->service desk plus setting panel. ( I followed the procedure Steps-to-Create-an-Authentication-Key-in-ServiceDesk-Plus-Console ) Am i missing something ? Could you please investigate about it? Thanks in advance for your quick reaction,
Software will not deploy in new build
Support, upgraded to 80113 earlier. Previously working software deployment for Office 2007 now does not function. Errors such as "unable to copy installation folder to target" - account in question has full access to the network share where the package is located and is a local admin of the target server. Changing settings will even error saying the package does not have an installation string configured - of course it does. Click modify and save and it's OK so it obviously did.... Tried with local
Upgrade a script
Hello DC Team! I need to upgrade a Script deployed with a configuration set with option running "at every startup" on all the machines in our AD. My initial idea was to create a configuration to remove the Old script and create a new configuration with the new script (a bat file). The goal is that the new one has to run absolutely when the old one has been removed. Can I just upgrade it from the script repo and re-deploy the same configuration with it ... or it's better to remove the old and deploy
Error copying installation folder
I'm running into a problem where I a software deployment configuration works fine when installing over the network, but once I select the "Copy folder to client machines" option it fails. I've verified that Everyone has read access to the files, which I know works because it can run the files over the network. I think the below portion of the dcsoftwaredeployment.log is relevant, has anyone run into this problem before? [ 2012-10-16 09:30:17:211 ] [ 3172 ] [INFO] ****************************************************
Our Cisco VPN Direct Connect software keeps uninstalling automatically
I have tried removing all software from the prohibited list but for some reason one of our users keeps having to reinstall the VPN connect software Any thoughts
Deploying Software to External Users
Hi, I am looking at deploying software to our users that are not always in the office, i have managed to setup desktop central through our firewall however i have not been able to deploy software to them - has anyone done this? Kind regards, Kyle
Getting "Incorrect Function" Remark
I am getting "Incorrect Function" Remark whenever trying to install the Nokia_Suite_webinstaller_ALL.exe I copy the file to the pc. it's stars running but when then it stops. When I launch the install file that is copied from the server to the pc, then it works fine. The strange thing is that when I run a local then during setup a small screen is show with the logo of Nokia. here is the command line I use "Nokia_Suite_webinstaller_ALL.exe" /SILENT="1" /DISABLEOPTIONS="CD" /D="AUTORUN" /D="ISCHECKFORPRODUCTUPDATES"
Unable to download agent
Hi I unable to download agent in admin-->scope of management in my desktop central 8 Desktop Central Server 8.0.0.22 Desktop Central Agent 8.0.19 Desktop Central DS 8.0.16 Regards, Parthiban