Security Update - Fix available for a privilege escalation vulnerability
Hello all! This notification is in regard to an elevation of privilege vulnerability (CVE-2022-23863) that was recently identified and fixed in Desktop Central and Desktop Central MSP. Please find the details and mitigation steps below. Vulnerability
Importing SSL cert from Microsoft PKI
Hello--we are currently using ServiceDesk Plus and had to install Desktop Central to better manage Windows asset scanning. We are using DC 100% internal--it does not communicate with the outside. Creating the certificate for SD+ was very straight-forward.
Current port requirements for on-premis 10.1.2137.10
I can't seem to find anything in the documentation that lists ports required for 10.1.2137.10. I found a list here on PitStop from 9 years ago TCP Port 8020 - Used for HTTP communication between the server and the agent TCP Port 8383 - Used for HTTPS
Retiring a system, releasing it's license while retaining device asset record?
It appears that in order to remove a device from active inventory (as well as to release it's associated license) it has to be deleted from SoM, which removed it from records all together. Is there a way that a system can be retired in a manner which
Adding a script to OS Deployment Library?
I'm trying to puzzle out how to add a PowerShell script and dependencies for use during OS deployment. I see that the Add Applications page specifically refers to .exe files, although the documentation/user guide makes it seem scripts should be doable.
Windows Script Host error after 10.1.2137.9
Anyone getting the attached error? Seems to happen only when a user logs in. This started happening after the 10.1.2137.9 update.
DC Report on User when PC is Locked / Unlocked
Is it possible to create a report showing when a users PC goes into a locked screen saver then when it is unlocked again with their password ?
2 error codes, need explination so they can be fixed.
I have 2 machines, each with a different error message, both trying to be patched with the same patch that has been deployed successfully to over 1,000 other machines. machine 1 error: Downloading patch-products.zip failed with error code : 0 machine
Report of list of scheduled tasks in computers
I am looking for a way to get a report of all the scheduled tasks on a set of computers. I don't know if there's a way to do that
Server saying it needs to be updated but is already latest
Hi, We have upgraded to 10.1.2137.9 to fix the vulnerability but the server is still saying it needs to be updated. We have cleared cache and even tried different browsers. Nathan
Questions on logs for Remote Connections
Hi, Does anyone know which folders we can check the logs for remote connections that are incoming to my computer? Background: My mouse moved by itself and I suspect that the IT team was trying to access my computer for an update. Thank you in a
Apache version on Distribution Servers is out-of-date
I would like to bring something to everyone's attention as I am honestly shocked about this. As I am sure everyone knows, Apache suffered from a few critical vulnerabilities recently. Since Desktop Central and the Distribution Servers make use of Apache,
PXE image transfer rates?
The download of winpe boot media via tftp when booting via PXE has taken several minutes during all of my tests so far. How long should it usually take and is there a way to tune the TFTP transfer settings for desktop central's PXE service similar to
Questions about Automatic and Manual Driver Repositories
Greetings, I've read the following document but still have some questions about Driver Repositories. https://www.manageengine.com/products/os-deployer/help/drivers-management.html Automatic Repository; So far it's looking like drivers have only been
Access Denied errors after update to 10.1.2137.9.
Today, Desktop Central is not working. We put our ticket in a few days ago. I've also expeditated this, since we have been in down time for the last 4 days. When I restart DC server, the MDAC services never starts, or takes almost an hour. I've been
Methods of Updating Build Versions for Desktop Central
Currently updating build versions of DC for a client, whose build version is still 10.0.554. Can I directly install the latest service pack (10.1.2137.9) or do I have to sequentially install the 10.1.2119.10 and 10.1.2137.9? Do let me know...
Auto Update Secure Gateway
Is it possible to have the Secure Gateway Auto Update like the agents do?
Sysprep: not required?
I'm used to image deployment software requiring that an image is sysprepped in order for hardware independent imaging and driver deployment to be performed. During the training video I watched it was mentioned during the q&a you "can" sysprep an image
Microsoft fixes several security vulnerabilities in Edge for business (Chromium-based) 97.0.1072.69 (Stable Channel update).
Hey everyone, Microsoft Edge for business (Chromium-based) has been updated to 97.0.1072.69 for Windows, Mac, and Linux. This Stable Channel update includes 22 security fixes. Here are the details of the vulnerabilities fixed: CVE ID Vulnerability Severity
Linux Support?
ME Team, Are you actively working on additional Linux support, and what are the challenges? The support is so thin for most distros that it's not viable for the majority of Linux environments. We are an MSP who uses ME DC Enterprise internally and would LOVE to use it in our Cloud offerings. However much of our Cloud environment, including Hypervisors, Front Ends, Storage Nodes and Client Guests are Linux machines. I am mildly embarrassed to suggest this product, which I have implemented and for
Apple Warranty no longer updating
The Warranty section regarding "Expiry Date" no longer automatically updates. Either the URL has changed or ManageEngine needs to update their GSX certificate (If this has already been addressed in a hotfix, it was not mentioned in a changelog). If there is no GSX SSL certificate in place, then the URL should be redirected: Old: https://selfsolve.apple.com/wcResults.do?sn= New: https://checkcoverage.apple.com/us/en/?sn= The new page also requires a captcha to proceed. Our warranty expiration
Google releases several security fixes in its Chrome 97.0.4692.99 stable channel update.
Hey everyone, Chrome stable channel has been updated to 97.0.4692.99 for Windows, Mac, and Linux. This update comes with a number of security fixes. The details of the vulnerabilities fixed are as follows: CVE ID Vulnerability Severity CVE-2022-0289
in DC10.1.2137.9 user administration add role only shows step 1 !!!
in DC10.1.2137.9 user administration add role only shows step 1 !!! then I can't add any role, if I modify existing role again same issue
Custom Scripts: Run on a defined schedule?
In absense of patching support for AlmaLinux I'm looking to temporarily run a script on a weekly basis that runs yum update followed by yum clean in order to downloa and install patches. I'm having difficult finding a way to do this via deskcentral and
the manageengine desktop central server service terminated with service-specific error: %%4294967295
Desktop Central has stopped working, I have looked at server Event Veiwer and found an error - Source Service Control Manager Event ID - 7024. I have gone in to services and started the ManageEngine Desktop Service Server, but in the system tray ManageEngine Desktop Central 9 is status is showing stopped right click and start only produces another event as show above. Anybody able to help? Gary
PXE BOOT
Hi, am I right in thinking I should be able to test TFTP by using tftp -i "ip address" get EFI\Boot\bootx64.efi As I cannot get a response from it, it says connect request failed ?
Where we can download updates for the latest version of DC?
In official DC changelog, the latest version:10.1.2137.4 https://www.manageengine.com/products/desktop-central/help/introduction/read-me/sp-readme.html But on the download page, the latest is 10.1.2127.19 https://www.manageengine.com/products/desktop-central/service-packs.html
Provide the ability to remove superseded patches from DC and the database
When a patch is superseded, it grays out and you cannot do anything with it. Even if one machine states it needs it, it remains on the missing patches list. We need to the ability to remove these patches from all instances of desktop central since they cannot be pushed. Without this ability, reporting numbers are off and extra work needs to be done to accurately reflect proper patching reports. Even if they're not physically removed from the server, we need a way to hide/remove them from all page
Authentication Bypass Vulnerability
In the latest hotfix release notes there is mention that a authentication bypass has been fixed in build 10.1.2137.8. https://www.manageengine.com/products/desktop-central/help/introduction/read-me/sp-readme.html Are there any details on the severity
Anyone have a script to remove all instances of Java 8 and install different version
Was using PDQ for a large project. As they had the built in scripts that aided in the deployment of Java. Tried copying everything over to DC for the remainder of the 100 or so machines but it's not working. Need to uninstall whatever version of Java
Has anyone tried to deploy the Dell Command Configure CCTK setup for BIOS configuration with Desktop Central?
I've created and tested the command configurations as there are a few settings i need to impliment on about 50-55 machines. The test went fine, but I am having issues figuring out how to create a deployment. It's an EXE and CCTK file that makes the changes
dcusbsummary.exe High CPU Utilization (2 Instances)
I have a Windows 7 VM on ESXi that has a desktop central agent (10.1.2127.16.W) that has two instances of dcusbsummary.exe running with high CPU utilization. What is this and can it be ended?
We could see multiple duplicate entries in our Manage engine desktop central console
We have performed the desktop central server upgrade recently. After which we started seeing many duplicate entries showing up in our desktop central server console with same host name, ip address and mac address. Kindly assist us on how to fix this
DC server and Agent issues Windows 10
When i try to install the agent either manually or using SOM, keep getting this error when running agent trouble shooting DCServerFlatName 8383 https Failed The request was aborted: Could not create SSL/TLS secure channel.
WinSCP Template broken: Package creation hung/stuck?
I was exploring the Software Deployment area of Desktop Central and have been unable to add any more packages for the last ~15 minutes as it appears the creation of WinSCP has hung in limbo. Is there a way to force stop this, or a timeout period? Creating
January 2022 Patch Tuesday - Supported updates
Hello everyone, Here's the list of January 2022 Patch Tuesday updates supported by ManageEngine New Security Bulletins : Security Update For Exchange Server 2013 CU23 (KB5008631) (CVE-2022-21846) (CVE-2022-21855) (CVE-2022-21969) Security Update For
Log4j vulnerability - Denial of Service (CVE-2021-45105)
Hello everyone, Another vulnerability has been detected in the fixes rolled out for Apache Log4j (Logging Library for Java. This vulnerability is tracked as CVE-2021-45105 and Apache Log4j2 versions 2.0-alpha1 through 2.16.0 are vulnerable. This vulnerability
Please update to the latest build of Secure Gateway Server!
Hello everyone, We have updated Desktop Central's Secure Gateway Server with a few bug fixes. Please Download the latest Secure Gateway Server here. You can find out more about the bug fixes released in the build update (90093) on this readme page.
Query Report - Software Not on machine
Hi there was an older post about running a Query report to identify PCs that didn't have a specific software installed. We would need something that does that AND reports back the Computer and OU Name so we can weed out unassigned machines easier. At
There a report or query to get what channel a users O365 belongs to?
We have set our O365 to use the Enterprise monthly channel. However, out tenable software states that we have some machines that need their channels upgraded. I went through the default reports and tried creating a custom report, but i'm not able to get
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