What should be the latest production version?
Seeing that the Desktop Central MSP forum is dead I thought I would post here We seem to be confused with the versioning of Desktop Central MSP or at the very least the production version. Have an on prem installation which is 10.1.2138.9 however your
Inventory Module > Software Management Best Practices
I've been working in our ServiceDesk Plus and DesktopCentral system trying to get the software licensing to a point where we can use it for better management of the licenses in the environment. Spreadsheets and the like are still in use, because of speed
Google fixes a high severity vulnerability in its Chrome 100.0.4896.75 Stable Channel update
Hello everyone, Chrome stable channel has been updated to 100.0.4896.75 for Windows, Mac, and Linux. This update comes with 1 security fix. The details of the vulnerability fixed are mentioned below: CVE ID Vulnerabilitiy Severity CVE-2022-1232 Type Confusion
[COMPLETED] Scheduled Proactive Maintenance - US Datacenter on April 9th, 2022 | UEMS Cloud
Hello, We'll be carrying out proactive DB optimization in the US Datacenter for Desktop Central, Patch Manager Plus and Remote Access Plus. We'll be carrying out this planned maintenance to optimize a part of our user database residing in the US Datacenter.
Manage Engine - perpetual configurations
I am fairly new to Manage Engine. Does Manage Engine Cloud have a way to automatically install a set of software to new PC's as they are added to the domain and have the ME agent installed? I am trying to set up a configuration that always installs a
Windows 11 Upgrade patches listed under 'Missing Patches/Installed Patches/Applicable Patches' [If 'Optional Updates' in Patch DB Settings is enabled]
Hey everyone, This forum post is to announce that from 28.03.2022, if you have enabled Optional Updates in Patch DB Settings, the Windows 11 Upgrade patches will be found listed under Missing Patches / Installed Patches / Applicable Patches view. If
Spring4Shell vulnerability (CVE-2022-22965) - Vulnerability Detection using Desktop Central (on-premise) with VMP / Endpoint Security add-on
*This forum post will be updated periodically based on the data updated by Spring. The recently identified Spring4Shell vulnerability (CVE-2022-22965) is classified as a zero-day vulnerability. Present in the Spring Framework, this vulnerability can
Specify User Account with Self Service Portal
Hi I'm in the process of testing the Self Service Portal and have come across an issue with applications that use the following package type "MSIEXEC / EXE / ISS / Command". When they are deployed via the Self Service Portal they all fail due to not having the elevated access rights. I know if I deploy an applications normally I get the option to install as system User. Not sure if im just being blind or stupid but could do with some help working out how to deploy these types of applications in the
Spring4Shell RCE vulnerability [CVE-2022-22965] - All you need to know
About the vulnerability: Tracked by CVE-2022-22965, the Spring4Shell is a zero-day vulnerability arising in the Spring Core Framework. CVE ID Description Impact CVE-2022-22965 Remote Code Execution Zero-day * The CVE-2022-22965 has been published. **
Desktop Central Free training (Apr & May 2022)
[FREE TRAINING SERIES] Join us on our 6-part training series from April 6, 2022 to May 11, 2022 for a training session on ManageEngine's unified endpoint management solution - Desktop Central and its capabilities. REGISTER HERE Topics covered: April 6,
[Changes reverted] Windows 11 Upgrade patches will no longer be listed under 'Missing Patches / Installed Patches / Applicable Patches' [If 'Optional Updates' in Patch DB Settings is enabled]
Hello everyone, This forum post is to let you know that we have reverted the changes made earlier regarding the listing of Windows 11 Upgrade patches under Missing Patches / Installed Patches / Applicable Patches [If Optional Updates in Patch DB Settings
Google releases fixes for several high severity vulnerabilities in its Chrome 100.0.4896.60 Stable Channel update
Hello everyone, Chrome Stable Channel has been updated to 100.0.4896.60 for Windows, Mac, and Linux. This update comes with 28 security fixes. The details of the vulnerabilities fixed are as follows: CVE ID Description Severity CVE-2022-1125 Use after
Google Chrome fixes one actively exploited zero-day CVE-2022-1096 in its stable channel 99.0.4844.84 update
Hello everyone, Chrome stable channel has been updated to 99.0.4844.84 for Windows, macOS, and Linux. This update comes with fixes for 1 actively exploited zero-day vulnerability tracked as CVE-2022-1096. This is a Type confusion vulnerability V8, which
Silent installation by Desktop Central
Good morning, I have a problem, when i launch a self extractor package from the script repository, on the user's terminal can see the prompt. But we didn't want that, how can i launch a silent installation to pc's on network? We have preconfigured packages
Office 365 Update
Hi, the latest Semi-Annual MS Office 365 update has installed successfully on 18K devices on our estate. However in the last couple of days a number of PCs are requesting Admin rights to install the update and seem to be re-installing Office 365. Any
Backup User Profile in OS Deployment
Hi, We are using Desktop Central Os deployment. I am giving user profile backup respository but which user profile folder giving in user backup image, desktop or documents or downloads thank you
Installing Office 365 Patches - Desktop Central Cloud
Hi As anyone managed to get the Office 365 patches to reliably install. I know that you can't be using Office when the patch tries to install, which is a pain. Our patches are set that if they can't be installed that they install on next reboot but that
Some roaming agents you have selected are not supported under your current license edition
Hi, I'm trying to use the Free version of Desktop Central and am getting an error when trying to approve a laptop. Full error says: Some roaming agents you have selected are not supported under your current license edition and will not be approved. Proceed
[Webinar snippet] Does your security strategy overlook minor security gaps?
Analytics-driven endpoint threat detection can help you visualize your security stance and identify gaps in your cybersecurity strategy. In this webinnar snippet, we discuss how to use the asset criticality factor to categorize endpoints by their vulnerabilities,
Desktop Central, computer name not current?
We are seeing some instances where a computer has a different name than what is in DesktopCentral. For example, we start out with laptop01 that is in DesktopCentral. It is renamed via Windows to match a new naming convention, like newlaptop001. The system's name is up to date on the domain and it is restarted and logged in to by the typical user without issues. DesktopCentral is retaining the old name: laptop01. The agent is still communicating. If we go to Remote Control the computer, the new name
Warnings on WebGui
Hi I am receiving a number of incorrect warnings on my Desktop Central Server which I'd like to see if I can turn off: I assume I can't turn off the "Manage up to 25 computers in the free edition" My 3rd party certificate has not expired, in fact it
VM Snapshots Before Updating?
Hi all, does anyone know if it's possible to automate a VM snapshot before installing patch updates? We're utilizing the automated patch deployment tasks, but I don't see any options to run pre-deployment activities with updates. I'm assuming that this can be done with scheduled tasks, but our update approval schedules can be irregular and we don't have a lot of space for snapshots. Any other suggestions are welcome.
Users Skipping updates on MacOS
Hello, Users are able to skip OS updates on big sur. The popup for manage engine appears to install the update, but no matter what deployment policy or options i select, the user is still able to skip the update. How do we prevent the users from having
Cannot push agents to computers
Hi, As the title sais, I am trying to push agents to computers inside my network but every time it fails. I am using the domain enterprise account and I still get Access is denied. No firewall, DNS resolution working just great, I can connect from the
Patch 109351 - version numbers and actual patch differ and fail to download.
Patch id 109351 actually downloading correctly to store but shows as Failed, seems to be a mismatch of versions.
Installation of Visual Studio 2022 with Config file.
Hi there, We have a pre-prepared config file for the Visual Studio installer which installs the necessary addons we want. Running the installer from an elevated command prompt installs without issue, however it does require an absolute path for the config
Desktop Central Cloud API
I want to use the API from Desktop Central Cloud. I've already got the access and refresh token (a bit hard to find how-to via docs). The response says me that: access_token : (the access_token) refresh_token : (the refresh_token) api_domain : https://www.zohoapis.eu
Pre / Post Deployment Settings
Hi, Notification Message during Deployment & Show deployment progress on the client systems The pop up windows is standard size for all screen size (most of the laptop user screen is occupies by POP Up)..it should be 10% of the screen size...I need pop
API version upgraded from 1.3 to 1.4
Hello, everyone! This notification is in regard to the introduction of a new API version 1.4 in Desktop Central. For security reasons, we recommend all our users to migrate from 1.2/1.3 to the new version 1.4 at the earliest. The difference in structure
It is mandatory to use Desktop Central in Asset Explorer?
Good morning, I recently updated the Asset Explorer application and it asks us to install Desktop Central to use all the features. Before we didn't have it and we could use Asset Explorer normally. Is it mandatory to use it now? Can it be used with the
some patches uninstalled after deployment
Hi, in patch management, in a few computers, I can deploy some patches correctly, but after restarting the PC Patches will uninstall automatically. And are displayed in the Missing Patch list. Patches are also installed on some computers, but are still
Latest Windows server updates causes spontaneous reboots and breaks Hyper-V
Hello everyone, Microsoft released the Windows Server 2012 R2 KB5009624, the Windows Server 2016 KB5009546, the Windows Server 2019 KB5009557 update, and the Windows Server 2022 KB5009555 update recently. But after installing these patches, IT admins
Run Script that does not terminate
Can Desktop Central run a script that does not terminate. For example, if I have a pearl script that runs an nmap scan on multiple subnets continuously (never mind the why would you want to do this) can Desktop Central do this? I think it can but will
Is there a Manage Engine activity feed?
Hi, as we sometimes have an extreme high network load combined with manageengine ports, we would like to see whats the reason behind this. Yes, sometimes it is Patching ofcourse, but sometimes it looks like "crashed remote sessions" are causing issues.
Desktop Central service status starting
Dears, Good Day Kindly be informed that, I have issue with manage engine desktop central MSP 10. After installing the product stuck status starting. Please Find attached logs folder Yours advice Please. Windows server 2012R2 Data Center
Access Denied error from agent install in remote office after update to 10.1.2137.9
Early apologies for the wall of text... We've been running with local + 2 remote offices for a few months without any trouble when today I noticed a new workstation that was deployed at one of the remote offices did not pick up the agent. The message
Agent version mismatch
Hi, we decided to avaluate Desktop Central and now have few problems: Server Central Server : 10.1.2137.4 Distribution Server : 10.1.2137.1 Agent verison mismatch: if You try to push agent from DTC server, agent installing from old msi and mst file has
Agent check in time
What is the frequency for agents to check in to the server? like every X minutes? Is this configurable
Google releases several security fixes in its Chrome 99.0.4844.74 Stable Channel update
Hello everyone, Chrome stable channel has been updated to 99.0.4844.74 for Windows, Mac, and Linux. This update comes with 11 security fixes. The details of the vulnerabilities fixed are as follows: CVE ID Vulnerability Severity CVE-2022-0971 Use after
Remove/hide new hotfix available
Hello, Is it possibel to remove the "New hotfix available" notification from the login page? Thanks.
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