Software deployment to AD groups with azure joined laptops
Hi there, I am trying to create a software deployment to an AD group, we are in a hybrid environment and are moving our machines away from being domain joined. The machines we have that are on the domain are successfully receiving this software deployment,
Desktop Central Patch Download Failing due to virus detected
Our AntiVirus software will not permit me to download the latest patch for Desktop Central (10.1.2138.15). It keeps stating that "RemCom detected in ManageEngine_Desktop_Central_10_1_0_SP-2138_15.ppm".
Endpoint Central Agent continuous pop-up MacOS Dock
I've opened a ticket to support but I thought of checking here as well. Has anyone encountered issues with the UEM Agent popping up in the MacOS Dock every minute or so? It's become a nuisance and a distraction to all of our Mac users. Any ideas of what
Mozilla fixes several high severity vulnerabilities in Firefox 101 and Firefox ESR 91.10
Hey everyone, Mozilla has released fixes for several high-severity vulnerabilities in Firefox 101 and Firefox ESR 91.10. The details of the vulnerabilities fixed can be found below: CVE ID Description Severity CVE-2022-21736 (Firefox and Firefox ESR
[Zero-day] Microsoft Security Diagnostic Tool vulnerability causes RCE - Workaround released
Hey everyone, This forum post is to notify about a zero-day vulnerability that has been reported in Microsoft Security Diagnostic Tool [CVE-2022-30190]. Discovered by an independent cybersecurity researcher team nao_sec, the flaw has been dubbed as Follina.
Introducing OAuth Authentication feature for Mail Server Settings
Hello Everyone, We've got news! You can finally configure Endpoint Central Mail Server Settings by OAuth authentication. Upgrade now! As you may already know, Microsoft and Google are deprecating basic authentication (using username
Query Report / Custom Report
Please help me with a report that will show me all the configurations a machine(Per Device) is part of? Host Name Configuration Name
Orphaned Tasks after trying to deploy patches. Can't stop them
We set up automatic patching for windows desktop, prior to using Desktop Central we used WSUS. Turned out WSUS corrupted the patch databases on the workstations. Patches were deployed but not installed, When the endpoint rebooted DC reported the patch
Features for Enterprise
Hello, we are looking to take up Endpoint Central Enterprise and would like to findout before we buy if it will forfil our needs. Looking at the feature list we have a few items that are not availible in the cloud version, Windows 10 Modern Management
Google fixes several high severity vulnerabilities in its Chrome 102.0.5005.61/62/63 Stable Channel update
Hello everyone, Chrome Stable Channel has been updated to 102.0.5005.61/62/63 for Windows, 102.0.5005.61 for Mac, and Linux. This update comes with 32 security fixes. The details of the vulnerability fixed are mentioned below: CVE ID Vulnerability Severity
error during patch deployment 33609 Office365_installer_15128.20178_currentx64.exe
hello I have the following error during the deployment of the patch indicated above. can someone help me solve it please Remote Office Last Contact Time Status Updated At Remarks Last Boot Time WOL Status WOL Remarks Reboot Required Local Office May 12,
AD Computer Description Field
Is there a way to create a report or query in Desktop Central that includes the AD Description for computers? This would be very helpful to have.
Agent is not reachable
Hi Team! Greetings! I have some problems with Agent. The agent is not reachable when I try to scan system or install patches. Agent live status is down, but machine is online. This is not the first time this problem has arise. Last time I removed and
Best Practice deployment policy
Hello, We are getting around 65% successful deployment of the monthly patches, and are looking for ways to improve this. Does anyone have any best practices related to the deployment policies they would be willing to share? We want to get it up to the
Certain MS SQL 2014 Server Standard Edition components deployed on out-of-target endpoints
What happened? A couple of MS SQL 2014 Server standard edition components were deployed automatically on out-of-target endpoints. Patch details Patch ID Patch Description 500100 SQL Server 2014 Service Pack 3 (KB4022619) 30716 Security Update for
HP Warranty Update
I have added the HP Product Number as per you instructions (Admin, Feed Custom Data) Should the Warranty dates now update Automatically or do I have to manually go to each machine and hit scan for the Warranty fields to update? It clearly states when doing the above: The existing Product Number, Shipping Date and Expiry Date will be overwritten with the above mentioned values, which will also disable automatic warranty scan. As you have to key the HP Product code manually surely it doesn't turn
Desktop Central Patch Deployment issue
Partch ID 500100, 30716 Are falsely being seen as a missed patch to machines that don't have sql 2014 of any variety installed , anyone else seeing this? This is even after running another DB update this morning. Running Build 10.1.2137.15
Integrate Desktop Central and Helpdesk plus (SaaS)
I have both Desktop Central and Helpdesk plus in SaaS form, is there a way to get the two integrated so that workstation from one system can import in to another? Thanks,
having difficulties in remote assistance to agents ( Computer)
Dear Team I'm new to Desktop Central, I have no issues with deploying patches for the agents. I'm trying to use remote assistance to agent ( Computer ) via Remote control, a windows pop out , failed to load. with the Error message "websocket connection
Modify Users Mailadress: JSON Error
DesktopCentral: OnPremise, latest Version, latest Patch Hi all, I try to edit Users mailadress, but after "save" I retrieve this Error "org.json.JSONArray.toList()Ljava/util/List" Any Ideas whats wrong here?
Desktop Central - HP BIOS updates
Hi, does desktop central support HP BIOS updates? I have had success with Dell but nothing on HP yet. Please advise. D.
New critical bug with last update 10.1.2138.13
Hi, Like usual, new update fix things, and brings new bugs... But that new one is very critical ! Indeed since that last update released this week, we can no more perform remote assistance on already opened user sessions ! We can start a remote control
uninstall error Cannot remove InfoPath 2013
I am unable to remove InfoPath 2013 using the setup.exe /uninstall INFOPATHR /config "SilentUninstallConfig.xml" The progress states its uninstalling but stays in Progress for hours. Then it will error out with the message "Either you havent provided
Deploy Software on Organizational Unit - New Computers not automaticly added
Hi, when we deploy a Software/Configuration based on an OU it's working fine. But we have the Problem when new computers are added to the OU the deployment is not updated. Example: Software x will deployed on OU "Test" In Test is 1 Computer Software will
Manage on-going Process does not work
Hi, Software will be deployed althrough i configured a "manage on-going process" in the pre-deployment setting. In my test case i have installed Notepad++ Version 7.x and create a deployment of Version 8.4 with the pre-deployment setting "Wait for OUTLOOK
Updated MEDC from 10.1.0-SP2138.11 to 10.1.0-SP2138.13, unable to log on.
Invalid Username/Password. Tried stopping service and uninstalling update from updatemanager.bat, no effect. Unable to log on from a domain account but Local Logon works. Is there a an issue or has something changed?
dcpatchscan high CPU load
On some of our older pcs in my company we have detected that everytime dcpatchscan is running we have a very high CPU load 50%-80%. Is there a way to lower the scan rate? So that it runs once a day? I couldn't find an option to schedule the patch scan
Patch Tuesday May 2022 - Supported updates
Hello everyone, Here is the list of updates supported in this month's Patch Tuesday release. New Security Bulletins : 2022-05 Security Only Quality Update for Windows Server 2008 (KB5014006) (ESU) (CVE-2022-26925) 2022-05 Security Only Quality Update
Add all versions to Prohibited Software list
Is it possible to add all versions of an application to the Prohibited Software list, including any future versions? I can see a post from 2016 which said this was in development, but I can't see a way to do it so I'm not sure if it was ever impleme
Secure Gateway Server and Server 2022
Hi, Is Secure Gateway Server supported on Windows Server 2022? Regards, Nathan
PDF documentation
Hello - where can I find PDF documentation for the administration of Desktop Central? every vendor out there provides a PDF version of the administration guide but I do not see one in your case. Let me know. Thanks
[Free webinar] How to measure the ROI of IT operations
Hello folks, We're happy to bring you our latest webinar on measuring the ROI of IT operations. Date and time: June 2, 2022 2pm AEST | 10am GMT | 10am PST Why attend this webinar? IT is the cornerstone of an organization. IT helps keep business services
Is there any integration/plugin for Desktop Central and EventLog Analyzer?
I'm looking at EventLog Analyzer as an SIEM solution but it looks like it has it's own web admin/console. I would love it if Desktop Central could be my "single pane of glass" for monitoring our workstations for alerts. Is there any integration or plugin
RingCentral App Update - Not available in Patch Management
Hi all, We're looking to update the new RingCentral app from DesktopCentral but the updates aren't showing up in our Patch Management console. See the update notification from RC: The patches that are available:
Database Backups Failing
Good Morning, I just migrated Desktop Central to a new Windows 2019 Server. The move was successful and I didn't have any issues. Now I am receiving an email Alert about the Database Backup Failed. The Scheduled backup of Desktop Central has failed. Reason
Please update to the latest build of Secure Gateway Server!
Hello everyone, We have updated Desktop Central's Secure Gateway Server with a few enhancements and a bug fix. Please download the latest Secure Gateway Server here. You can find out more about the bug fixes released in the build update (90095) on this
Mozilla fixes several high severity vulnerabilities in Firefox 100 and Firefox ESR 91.9
Hey everyone, Mozilla has released fixes for several high-severity vulnerabilities in Firefox 100 and Firefox ESR 91.9. The details of the vulnerabilities fixed can be found below: CVE ID Description Severity CVE-2022-29914 (Firefox and Firefox ESR)
Google fixes several high severity vulnerabilities in its Chrome 101.0.4951.41 Stable Channel update
Hello everyone, Chrome stable channel has been updated to 101.0.4951.41 for Windows, Mac, and Linux. This update comes with 30 security fixes. The details of the vulnerability fixed are mentioned below: CVE ID Vulnerability Severity CVE-2022-1477 Use
Is there a way to lock out Remote users when Terminated?
a vast majority of our company has gone remote. We need to be able to Lock them out of their computers upon termination, remotely. Was try this with a script, but getting false positives.
What's the best way to keep a script/configuration always running?
I have a configuration that uninstalls a piece of software. What i am looking to do is to get it to where any computer that connects to the domain, it will run this configuration. We have already run it against 90% of our domain. But we know certain locations
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