PATCH VULNERABILITY SEVERITY CRITERIA
Hello, Can you describe how the severity criteria is calculated ? Why some vulnerability have unrated value ? Thanks. Patrick
Domain criteria for dynamic groups
Is it possible to use the "domain" criteria for dynamic groups not only for Windows but also for Linux and Mac?
Uninstall unwanted or prohibited software
How can we use Endpoint Central to uninstall unwanted or prohibited software from a computer/all users.
Clarification on ManageEngine Central UEM Edition Inclusions
Hello everyone, I would like to clarify something regarding the ManageEngine Central UEM Edition (Server + Endpoint). Does this edition include ManageEngine AssetExplorer and ManageEngine Mobile Device Management (MDM) tools? Is the ManageEngine Central
How do I delete "custom services"?
I added a custom service to a configuration I created, but I cannot see where I can manage the custom service e.g. delete and edit them Where do I go to find them?
Entra ID - Remote agent installation cannot be performed
I'm currently in the midst of trying to integrate our Entra ID with Endpoint Central Cloud, I managed to integrate and the Sync Status shows success. However, when I want to add computers to Endpoint Central, I got the following error; Remote agent installation
Setting up IP Printers
I have the following printer models setup in my office. Each one has a fixed IP. I would like to assign printers to devices as IP printers. I don't have a print server. Would it be possible to set these up as IP printers and assign them to computers by
Please add "Deploy Immediately" option in Configuration Collections
Hello Support Team, Would you please add a "Deploy Immediately" option for Configuration Collections? Config Collections is one of the most powerful features in UEMS/EC, but it's not usable for us because we always have to wait 90 minutes or more for
Restart Computer via API?
Hi. Is it possible to restart a computer via API? I have not seen it in the API documentation. Thanks. Regards, Miguel
Disable autorestart after installed patch
Dear all, I'm pretty new to Manage Engine and getting into it. Right now we facing a problem, that the workstations are always restarting automatically. That's a huge problem, because the workstations needs to run and be rebooted manually. According to
Endpoint Central Update Issue – Certificate Error
Body: Hello Support Team, I am trying to update Endpoint Central using the Update Manager, but the process fails every time with the following certificate error: Signature does not match with any available certificates. Please import valid certificate
Click Once Deployment
We have the below Manage Engine Desktop central version Build 11.4. Can you please advise how we can deploy a Click Once Package to a few clients My Click Once Package has a URL ( which once clicked ) downloads a Package (as below ) The User would then
disk sizes on deployment
Hi, the master machine has 2 disk partitions, c: approx 600gb and a d: Data partition 300Gb. Web new pull up the partitions we shrink the partitions. When we deploy the image to machines with a similar disk, the c: partition gets 950Gb and the d: only
Endpoint Central Ticket
Hello, Is there an issue with the Ticketing system or Ticket form for Endpoint Central tickets. I generated a ticket 3 days ago and have not received a response, not even an acknowledgement. Thanks
Endpoint Central now supports macOS Tahoe!
We’re excited to inform you that Endpoint Central now supports macOS 26 Tahoe. IT administrators can now manage patches for macOS Tahoe devices easily using Endpoint Central’s advanced patching features. macOS Tahoe, introduced at WWDC 2025, brings improved
Postpone intervals
Hi! I'm configuring a new deployment policy for patch management. I want to allow the user to select up to 8 hours as an interval option. Currently, all I'm able to configure is 15 mins, 1 hour or 2 hours. How do I go about enabling the 8 hour optio
User Confirmation timeout
remote control User Confirmation timeout defaults to 30 secs and is greyed out. how can i extend this to a couple minutes
Nested groups for user selection
Hi, I have a problem rolling out a DC user configuration. If I select a (universal) group, which contains other groups in a user configuration (e.g. registry update for HKCU) the configuration is only applied to users within that group. All other users
Map drives for Entra Users
We are moving away from Active Directory joined computers to Entra joined. There are still local file servers which require a mapped drive for applications. Currently the user connects with a VPN and group policies map the drives. Anyone have success
Fetching notifications..
Hi I get a white screen when I want to add a new user or edit users And when I refresh the page, the following message is displayed: Fetching notifications..
Patch Tuesday Updates: September 2025
Good day, everyone! Here's a list of the updates released in this month's Patch Tuesday. New OS Security Updates: 42320 - 2025-09 Security Only Quality Update for Windows Server 2008 R2 for x64-based Systems (KB5065510) (CVE-2025-55234) (ESU) 42321 -
Locking Thread
Good going locking all the 16-year-old threads. All you succeeded in doing was bumping them to the top of the pile and burying all of the current ones....
All User Accounts
Why is it that in "All User Accounts" under reports there is a collum called "Last Logon" but it is unpopulated?
Windows XUP Patch updates
error: onherstelbare fout bj instalallatie van de update.
Logon Script... I must be doing something wrong....
Help- I'm trying to set the logon script up to deploy standardized signatures for all users. I've created a shared folder on the server with the logon.bat, also in that folder is the exe signature file that .bat file refers to. I created the script in Desktop Central to execute at log on but nothing happens. If I manually browse to the folder and execute the .bat file is works, so I know that's not the issue. Any ideas? It shows deployed successful but it really wasn't...
Custom Script- I must be doing something wrong?
I'm trying to setup a logon script to deploy standardized signatures company wide. Here's what I've done... I created a shared folder on the network and copied a logon.bat, and the exe files the bat file refer to. I went into configurations, New Custom Script, set it to deploy at logon, pointed to the bat file in the shared folder and deployed to myself and two test users. We logged out, logged back in, and nothing.... It shows the deployment was successful but isn't actually executing the
Patches Repeating
I am still experiencing the following patches repeating their download and install every night...each time they show successful. I am on build 60334. Patch Details (Total : 6) PatchID PatchName Reboot 5603 office2003SP3-KB945432-FullFile-ENU.exe Not Required 90118 tzmove.exe Required 90143 office2003-KB907417-FullFile-ENU.exe Not Required 95502 WindowsXP-KB956391-x86-ENU.exe Required 95860 office2003-KB943649-FullFile-ENU.exe Not Required 96930 rootsupd.exe Not Required
Reg : Proxy server
Hi, How to create a proxy server
Logon script trouble
I tried setting up the logon.bat to execute during log on, it says successful but nothing actually happened? Any ideas? I'm sure I'm doing something wrong...
error in SOM after upgrade to 60331
I get this error in SOM where the machines are suppose to list. "Tota[ServletException in:/jsp/admin/som/allSomComputers.jsp] null'. Its happened twice and if stop the DC server and start it again it works for a while.
Patch scanning on server 2003x64 fails with timeout
Cant do a patch scan of a windows server 2003 x64 box. Get a "Scanning timed out" after what seems like 10 minutes. Asset scanning works fine.
about Help Desk Settings
Hi, surpport: We have successfully installed the Agent on most worksations. And Now, we have meet a problem! When the client trying to test the "Send Request to Help Desk " in the Agent icon and it appear "Unable to send mail,Mail Server might be down". I think I have set the right "Help Desk Settings" and "Mail server Settings" ,Please see the detail file"drawing1.jpg"and "drawing2.jpg" in the zip file. The Email Server is in service! About the error, Please see the detail file "drawing3.jpg"
Deploy communicator.msp
Dear Sir, I would like to use Desktop Central to deploy communicator.msp to all of my users. Could you please advise the procedure.... what should I use? MSI or MSIEXEC? What the information I should set? I tested both and cannot work. Please help. Thanks and Regards Jacky
When Scanning Novell Login Prompt is Displayed on Computers
Hello, I am testing out the Desktop Central product for a patch management solution. Some of our workstations are part of a AD domain and some are not. All computers have a Novell client since we use Novell e-directory for user authentication and file/print server access. When initiating a scan of a test workstation that is part of the AD domain a Novell Login prompt shows up on the workstation. The supplied credentials we entered were for the AD domain. Why is the Novell login prompting during
Invalid Baseline
Can someone tell me what this error message means? OfficeUpdate Invalid Baseline
Scannnig takes ages
Dear Team, Desktop central takes ages to scan for inventory or patch management even as given systems for specifically scanning is set to only 5 pc's that is only 5 pc's were manually put to scan the scanning has not been done even after 1 full day has passed. Version of desktop central used 60331. Thanking you, Dilip khanolkar, Mobile: 9769107738
Managing Software Installations
Hello, I am having a difficult time figuring out how to manage software installation/uninstallation for computers and users. I got it to work by creating a package, and then a configuration for that package, however, it can't be that I need to create or edit a package every time I want to install a piece of software for a computer or user...can it? I was 'hoping' that I would simply create a package, and that Desktop Central would create the install and uninstall configuration for me, and that I
Easier way to manage software installation?
Hello, I am having a really difficult time trying to understand how the software deployment works. I can get software installed and uninstalled, but I can't believe that I have to make or edit a configuration every single time I want to install or uninstall software from a few computers... I this really the way to do it? Create a configuration for every installation or removal? I was "hoping" that I could just create a package with install and uninstall parameters, scripts, etc, and that the Desktop
Logon failure: unknown username or bad password
Hello, If I go to "patch scan", select my laptop and click "scan system", I get "Patch scan has been completed successfully", but the "last scan status" remains failed, and Remarks says "Logon failure: unknown username or bad password" Also, if I go to reports tab, I get "No Computer is being managed by Desktop Central." message. After clicking "Add Computer(s) in LAN" link [scope of management > add computers], I see 2 workgroups and my computer which belongs to WORKGROUP workgroup. Credentials
Officeupdate: invalid baseline
What does that mean? I get it when I'm trying to install powerpoint2007-kb957789-fullfile-x86-glb.exe on my network machines. Thanks! Vicki
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