Cant repair or modify msi application
Hello, I'm having a real problem. I've been pushing applications from endpointcenral to my devices with .msi files created from templates provided by ManageEngine. I've noticed that on the computer, I can't modify or repair de application installed because
End of Support announcement for Windows XP, Vista, Windows Server 2003, Windows Server 2008, macOS 10.11, macOS 10.12, and macOS 10.13
Dear Customers, This forum post is to inform you of a significant update regarding our support for legacy operating systems. Effective December 31, 2024, Endpoint Central will officially discontinue support for Windows XP, Vista, Windows Server 2003,
Remote Control with Manage engine UEMS Remote control msi doesnt work
Hi i'm facing that i'm trying to remote control any Computer and even i have the msi installed when i click on a remote control pop up with download component appers. every time. it dosent matter if i installed every time. i cant remote control anything
Roaming Computer Imaging
Is it possible to Image a roaming computer ? I get as far as selecting the image repository. The error says the computer cannot find the path Agent troubleshooting on the computer does not show any errors. I tried adding the repository server to the host
"Stop system app" is not working?
Hi! I am using MDM for an Android Samsung Knox phone, I already restricted the option "Stop system app" in the Profile -> Restriction -> Application. But after it was deployed to the phone, when I checked, so many system apps still can press "Force stop"
deleted SSL certificate
how to desable trusted communication ??
Endpoint Central Now Supports macOS 15 Sequoia
We’re excited to announce that Endpoint Central now supports macOS 15 Sequoia, starting with build version 11.3.2438.01. This version is available for download as an EXE file from our website. Existing customers can access macOS 15 support by upgrading
After update, cannot select target systems for patching
After patching endpoint central up to 11.3.2428.16, I cannot do any patch deployment at all. The dialog comes up but I cannot select any targets. I have restarted EC and my server.
How can I add and distribute Microsoft Store apps nowadays?
Hello, pitstop! I know that Microsoft Store apps are no longer possible to distribute through the Windows App Management tab on Mobile Device Manager Plus. However, I can't find any official help articles on what my alternatives are for adding and distributing
Automate Custom Group creation
Can someone explain what the workflow is for the setting up automatic creation of custom groups from Active Directory within Endpoint Central please. Im not having much luck with groups being created from our AD. When I contacted support they said that
Skipping patch deployment
I have never seen this message before because we do not have user notification turned on in any of our deployment policies "Patch Installation was delayed as user skipped its deployment" How do I prevent this Thanks
Bitlocker PIN UI
Hello Team. We use the Widows system with Ukrainian language. EC does not currently support it, and our users will offer non-localized EC UI windows. For example - creating a PIN UI. We need to edit the text in this window. I know this is currently not
Web content filter also filter Webview or only Web browser?
I am using ManageEngine MDM for Android. I can see a "web content filter" item in the Profile setup. I am wondering if all URLs blocked in this option also be blocked in Android System Webview or only on Chrome web browser? And if not, is there any way
SoM Process
I have a list of Disposed (in SDP) computers that still show up under SoM in EC. If I go to SoM and select these devices and then do "Remove Computers", it removes it from scope, but it leaves it listed under the SDP Computers list in Endpoint. (pictured)
Inventory of some assets is mixed with others when enrolling in MDM
Hi! When I have assets enrolled (using ABM for example), the asset information is displayed correctly in the MDM, but if I look for that Hostname in the inventory or in a Remote Office, it shows me the information for another computer. Does anyone know
Upgrade to Windows 11 version 24H2 with Endpoint Central!
Hello everyone! As you all must be aware, Microsoft has recently rolled out the new 2024 update (version 24H2) for Windows 11. This is the major update for Windows 11, encompassing all the features and fixes from previous cumulative updates in Windows
Use Endpoint Central to update other Manage Engine products
It would be great if we could use Endpoint central to update other Manage Engine products, such as Service Desk and AD Audit. This would streamline the update notification process as well as the deployment processes. cheers!
Skip Backup Upgrade EC
HI, I would like to know if it was possible to enable the backup skip when I update ec. Having a virtual system I always take a snapshot first and thus save time
SDP Integration Asset State
We recently noticed these errors under integration in EC saying AssetState has been removed. It only shows one status of Disposed to select, I believe there should be 6-7 to choose from. I also noticed the check box is greyed out, I assume it might be
Error 403 when downloading Feature Pack Update
Dear Support We are setting up EC Cloud and deploying patches using Self Service Portal. We deploy updates and users are able to download and install. But with Feature Pack we got the error : Problem while downloading the patch. HTTP Error: 403. We tried
Speed Up Patching
HI There, We currently use Desktop Manager to patch both user workstations and our servers. For workstations we have an automatic patch configuration, but for servers we do it manually as we have a very specific window to complete the patching. I've noticed that the jobs take a very long time to complete and frequently servers are in the yet to apply status when there is really no need for this. What I'd like is for all of the servers I select for a configuration to start applying patches at the
Post Deploymetn Task Slowness
Is there any way to speed up post-deployment tasks? I am experiencing extreme slowness.
Security group issue
When defining a target using security groups, I have noticed that only users in that group are used. The configuration ignores nested groups. Is that a known issue? Do we just have to list every group separately?
Patches will not download after update
Patches will not download after update for on prem EPC Patch Management. We checked out the cleanup setting and the path threw an error when I tried to add email notifications for patch downloads. It said that path is on their blacklist??? We cannot change
After updating to 11.3.2428.16, cannot patch systems (cannot select anything for targeting)
Pretty much the question. I installed the most recent update, and afterwards none of my patching is working. I cannot create new deployments, modify existing deployments, or select any target systems. The notification section is glitch as well.
!!Resolved!! - Manage Engine Dedicated Development Team and Fast Response Time
-=SEE UPDATES TO THESE ISSUES IN MY REPLY BELOW=- Original Subject: Problem: Checksum Errors, Failed File Signatures, bizarre license practices. Honestly, I hope this finds those Systems Administrators currently evaluating whether they should purchase
HTTP Repository to pull agent
Hi, Is there any HTTP repository or any other way within EC to pull the agent? We have an automated system which is distributing EC agent on some machines,but we have to do manual effort when a new agent version is released. This is to due to get always
Unable to StartEndpoint central
Hi Team, I have endpoint central installed. I cannot start the endpoint central. 1. Service is not starting, it used to start previously 2. Every time i start the server keep getting server has stopped message. How to do i fix this issue? I have attached
How to target configuration to users on specific desktops only?
I need to copy a file into the "C:\user\appdata\roaming" folder every time they log into their virtual desktop. I tried creating a Computer "File and Folder Operation", and I set the target the Computer OU, but it doesn't get applied when users log in.
Vulnerability age matrix
under the threats and vulnerabilities dashboard. The Vulnerability age matrix starts at >30 days is there anywhere in the system I can change this to to >14 days
powershell command on client
want to install the japanese language pack on a client using the powershell command "Install-Language ja-JP". i wasnt able to find a way just to run a powerhsell command just a script so i created a file/script with that command and setup in self service
Regarding the adaptation of the EC application server's operating system to Linux
EndPoint Central currently only supports deployment on Windows operating systems. I would like to know if there is a timeline for supporting deployment on Linux operating systems. Additionally, regarding the PGSQL database, is independent deployment
Software Deployment over WAN/Internet
Dear guys We successfully installed Endpoint Central with Agent to a test client for software deployment. We are able to deploy software packages. As soon we take out the test client of the LAN, having it on WAN/Internet only (without remote office/distribution
Vulnerability Age Matrix changing parameters
On the threats dashboard the Vulnerability Age Matrix starts at >30 is there any way of changes these to e.g. >14 which is the cyberE requirement?
MDM - How to backup and restore data, when devices are being Supervised
Hello, the instructions for backing up and restoring managed iPhones don't work for me. I think the instructions should be a bit more detailed. Who can help me? Link to manageengine how to
Self-Service Portal - Run Installer EXE as Administrator?
I am attempting to add an Office installation package to self-service portal, but it is failing to install on a non-administrator account on Windows 10, with the error "The requested operation requires elevation". Is there any way to run the installer as an administrator in the self-service settings or through OCT? Thanks
[Zero-day] Microsoft's October 2024 Patch Tuesday fixes 5 zero-day vulnerabilities
Hello folks, This is to notify you that 5 zero-day vulnerabilities have been fixed in this month's Patch Tuesday. Below, you can find the CVE and Patch ID details. Vulnerable Component Impact CVE ID Microsoft Management Console Remote code execution CVE-2024-43572
Patch Tuesday Updates: October 2024
Good day, everyone! Here's a list of the updates released in this month's Patch Tuesday. New OS Security Updates: 2024-10 Security Monthly Quality Rollup for Windows Server 2008 for x64-based Systems (KB5044320) (ESU) (CVE-2024-43572) (CVE-2024-43583)
Why are all my agent system tray icons grayed out
All my agent icons are grayed out. I right clicked on a grayed out agent and ran the troubleshooter, and it says everything is fine. When I try to remote control an agent, I get an error saying "Unable to establish connection with agent". I can run a scan of the workstations and the scan succeeds, so I know the server is talking to the workstation. I checked and port 8443 is open on the server, but not on the workstations. Does it need to be open on the workstations too? Any idea why
How do I delete "custom services"?
I added a custom service to a configuration I created, but I cannot see where I can manage the custom service e.g. delete and edit them Where do I go to find them?
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