Server saying it needs to be updated but is already latest
Hi, We have upgraded to 10.1.2137.9 to fix the vulnerability but the server is still saying it needs to be updated. We have cleared cache and even tried different browsers. Nathan
A critical security patch released in Desktop Central and Desktop Central MSP for CVE-2021-44757
Hello all! This notification is in regard to an authentication bypass vulnerability that was recently identified and fixed in Desktop Central and Desktop Central MSP. Registered as CVE-2021-44757, this vulnerability has now been fixed and released in
Authentication Bypass Vulnerability
In the latest hotfix release notes there is mention that a authentication bypass has been fixed in build 10.1.2137.8. https://www.manageengine.com/products/desktop-central/help/introduction/read-me/sp-readme.html Are there any details on the severity
Anyone have a script to remove all instances of Java 8 and install different version
Was using PDQ for a large project. As they had the built in scripts that aided in the deployment of Java. Tried copying everything over to DC for the remainder of the 100 or so machines but it's not working. Need to uninstall whatever version of Java
PXE BOOT
Hi, am I right in thinking I should be able to test TFTP by using tftp -i "ip address" get EFI\Boot\bootx64.efi As I cannot get a response from it, it says connect request failed ?
Where we can download updates for the latest version of DC?
In official DC changelog, the latest version:10.1.2137.4 https://www.manageengine.com/products/desktop-central/help/introduction/read-me/sp-readme.html But on the download page, the latest is 10.1.2127.19 https://www.manageengine.com/products/desktop-central/service-packs.html
Has anyone tried to deploy the Dell Command Configure CCTK setup for BIOS configuration with Desktop Central?
I've created and tested the command configurations as there are a few settings i need to impliment on about 50-55 machines. The test went fine, but I am having issues figuring out how to create a deployment. It's an EXE and CCTK file that makes the changes
dcusbsummary.exe High CPU Utilization (2 Instances)
I have a Windows 7 VM on ESXi that has a desktop central agent (10.1.2127.16.W) that has two instances of dcusbsummary.exe running with high CPU utilization. What is this and can it be ended?
Latest Windows server updates causes spontaneous reboots and breaks Hyper-V
Hello everyone, Microsoft released the Windows Server 2012 R2 KB5009624, the Windows Server 2016 KB5009546, the Windows Server 2019 KB5009557 update, and the Windows Server 2022 KB5009555 update recently. But after installing these patches, IT admins
We could see multiple duplicate entries in our Manage engine desktop central console
We have performed the desktop central server upgrade recently. After which we started seeing many duplicate entries showing up in our desktop central server console with same host name, ip address and mac address. Kindly assist us on how to fix this
DC server and Agent issues Windows 10
When i try to install the agent either manually or using SOM, keep getting this error when running agent trouble shooting DCServerFlatName 8383 https Failed The request was aborted: Could not create SSL/TLS secure channel.
Desktop Central Agent cannot connect to server
On all clients, Desktop Central Agent cannot connect to server. All configuration updates on the server show Yet to apply. I've followed the troubleshooting without success. The error in Desktop Central Agent troubleshooter is "request was aborted could not create SSL/TLS secure channel" Any advice? thanks Simon
Desktop Central Client Compatibility with ARM Processors
We would like to install the Desktop Central client on a Raspberry Pi running Debian Buster. Unfortunately, Manage Engine does not support the ARM processors that Raspberry Pis use. Is this something that Manage Engine is working on? If so, can you
Agent version mismatch
Hi, we decided to avaluate Desktop Central and now have few problems: Server Central Server : 10.1.2137.4 Distribution Server : 10.1.2137.1 Agent verison mismatch: if You try to push agent from DTC server, agent installing from old msi and mst file has
Windows KB5009543 and KB5009566 updates break L2TP VPN connections
Hello everyone, January Patch Tuesday updates are out and Windows administrators have been seeing issues with the Windows 10 KB5009543 and Windows 11 KB5009566 cumulative updates. These updates seemingly break L2TP VPN connections. The issue: Users who
WinSCP Template broken: Package creation hung/stuck?
I was exploring the Software Deployment area of Desktop Central and have been unable to add any more packages for the last ~15 minutes as it appears the creation of WinSCP has hung in limbo. Is there a way to force stop this, or a timeout period? Creating
January 2022 Patch Tuesday - Supported updates
Hello everyone, Here's the list of January 2022 Patch Tuesday updates supported by ManageEngine New Security Bulletins : Security Update For Exchange Server 2013 CU23 (KB5008631) (CVE-2022-21846) (CVE-2022-21855) (CVE-2022-21969) Security Update For
Log4j vulnerability - Denial of Service (CVE-2021-45105)
Hello everyone, Another vulnerability has been detected in the fixes rolled out for Apache Log4j (Logging Library for Java. This vulnerability is tracked as CVE-2021-45105 and Apache Log4j2 versions 2.0-alpha1 through 2.16.0 are vulnerable. This vulnerability
Custom Scripts: Run on a defined schedule?
In absense of patching support for AlmaLinux I'm looking to temporarily run a script on a weekly basis that runs yum update followed by yum clean in order to downloa and install patches. I'm having difficult finding a way to do this via deskcentral and
Please update to the latest build of Secure Gateway Server!
Hello everyone, We have updated Desktop Central's Secure Gateway Server with a few bug fixes. Please Download the latest Secure Gateway Server here. You can find out more about the bug fixes released in the build update (90093) on this readme page.
Which report, or custom query can be used to get Office channel information?
Since Desktop Central can determine which patch a paticular machine needs based on whether or not the machine has either the Enterprise Current Channel or the Enterprise Semi Annual channel, which report or custom query can be used to get a report of
Provide the ability to remove superseded patches from DC and the database
When a patch is superseded, it grays out and you cannot do anything with it. Even if one machine states it needs it, it remains on the missing patches list. We need to the ability to remove these patches from all instances of desktop central since they cannot be pushed. Without this ability, reporting numbers are off and extra work needs to be done to accurately reflect proper patching reports. Even if they're not physically removed from the server, we need a way to hide/remove them from all page
Query Report - Software Not on machine
Hi there was an older post about running a Query report to identify PCs that didn't have a specific software installed. We would need something that does that AND reports back the Computer and OU Name so we can weed out unassigned machines easier. At
There a report or query to get what channel a users O365 belongs to?
We have set our O365 to use the Enterprise monthly channel. However, out tenable software states that we have some machines that need their channels upgraded. I went through the default reports and tried creating a custom report, but i'm not able to get
SoM not deleting computers that have been removed from AD OU's
We have two OU's that sync with DC. We moved 131 computers to our disabled OU, which has no ties to DC. We forced an AD sync this morning, then the normal AD sync happens every afternoon at 1pm eastern. I received 14 emails after this. Of these 14 emails,
Updating database on isolated network?
I am running Desktop Central on an isolated network. In order to run scans and collect application data, I need to sync with ManageEngine. Is there a way to run a sync on an internet connected computer and copy the data to the DC database in the isolated network? I am seeing the "Unable to download - https://patchdb.manageengine.com/dc-crs/crs-meta-data.xml. Ensure that your proxy/firewall/antivirus, is not blocking the download." message on Patch Management tab and "Application details are empty.
Remote connect not working
Hi All, None of our agents are able to connect to remote systems today. When initiating a connection we get the "Unable to establish connection with the agent." error. Can someone confirm if this is a global outage? I cannot reach their phone support
Integration with SentinelOne
Hi Team . any plans of support or connectors or anytype of integration with SentinelOne for patch management , or stuck with only ManageEngine’s products lineup is locked into the provided capabilities that come out of the box and align to the ro
Low space alert
Hi, I have just started testing Destop Central. I can't seem to figure out how to setup an alert for low disk space. Is this possible? Will be very surprised is it isn't. Also, does DC monitor services on Windows servers? Thanks for reading.
Can't login to Desktop Central
We are locked out of desktop central. The accounts where setup to send a passcode to e-mail when logging in. Our Exchange server crashed though and is unrecoverable. So we are not receiving any e-mails. Even the local admin account on that box requires
Deferring windows 10 feature updates?
Hello, I'm currently evaluating Desktop Central for managing Windows systems and patching. One particular concern of mine is that Windows 10 feature updates tend to have a lot of bugs the first ~70 days they are available, and I would ideally withold
ME/DC dropped the ball with macOS patching...
It appears that, since the introduction of macOS Big Sur, Apple have had a paradigm shift in the way patching of macOS behaves and can be managed. It appears that ManageEngine have dropped the ball on this event quite spectacularly. No comment or response
access denied only in patch management system summary
hi folks. this is my first ticket in this forum. hope to find a solution to this bug: after i've upgraded to the latest version with latest patches, i get the "access denied" error page only in patch management module and just when i try to navigate
Force immediate check for configuration changes.
Is there a way to bypass the 90 minute refresh cycle and force an agent to check for configuration updates other than rebooting the computer?
Patching Support for AlmaLinux or Rocky Linux?
With CentOS as we have known it coming to an end, many have been flocking to either AlmaLinux or RockyLinux as a replacement for CentOS. It however doesn't look like either are recognized or supported by the patching module within Desktop Central. Are
Google releases several fixes and improvements in its Chrome 97.0.4692.71 stable channel update
Hello everyone, Chrome stable channel has been updated to 97.0.4692.71 for Windows, macOS, and Linux. This update comes with 37 security fixes and various other improvements. The details of the vulnerabilities fixed are as follows: CVE ID Vulnerability
Custom Report - Computer Inventory Hardware Specification
Can someone point me to the right direction on how to create a custom report of each Computer in the inventory that shows all the columns (see attached image). When i created this, all the columns selected created their own lines. i want the report to show all this columns in 1 line starting with Computer name. i hope I make sense.
MDM - Map not loading
Good afternoon My installation is recent, but it doesn't load the map and with that I can't see the location of the devices, I would like support when possible and since now I'm grateful for the attention.
DCNGINX Process / Network capped at 100%
Ever since upgrading to 10.1.2127.20 we've had an issue where the server goes full line speed on the NIC when deploying updates. Is there a best practice or a way to throttle the bandwidth via the application? It would be a bit difficult to control
Raspberry Pi (Raspbian) supported?
Anyone with experience implementing DCagent on a Raspberry PI (3B+, ARMv7)? System that we have requested support for is Raspberry PI (3B+, ARMv7) running Raspbian 4.14 (Port of Debian 9 Stretch). I see that DC supports Debian but I am not sure whether the Raspbian port & the ARM chipset is supported by the DC Linux Agent or not. Thanks in advance for tips.
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