Desktop Central Client Compatibility with ARM Processors
We would like to install the Desktop Central client on a Raspberry Pi running Debian Buster. Unfortunately, Manage Engine does not support the ARM processors that Raspberry Pis use. Is this something that Manage Engine is working on? If so, can you
Unable to establish connection with the agent pops up while actively using remote control
I think this is more of an FYI thing since I actually am not having any issues while using remote control and everything seems to be working. Using agent version 10.1.2121.2.W within about 10 seconds of connecting to the remote computer using RC i get
Desktop Central Cloud - SO Deployment
Hi, Does anyone know ME roadmap to add SO Deployment on Desktop Central Cloud Version? Thx in advance
The version of Desktop Central integrated is not compatible with ServiceDesk Plus
Hi Dear I have a problem after upgrade Service desk plus and desktop central to Last version. I Updated servicedesk plus 11300 and also update desktop central to 10.0.690 but after that i have a problem in servicedesk plus it doesn't integrate with desktop
Microsoft Edge (Chromium-based) fixes several high-severity vulnerabilities in its 92.0.902.55 update
Hello everyone, Microsoft Edge (Chromium-based) has been updated to 92.0.902.55 for Windows, macOS, and Linux. This update comes with fixes for several security vulnerabilities. The details of the vulnerabilities fixed are as follows: CVE ID Vulnerability
ServiceDesk Plus 11301 Desktop Central integration
Hi, we recently upgraded our on premise ServiceDesk Plus installation to version 11301. When trying to enable Desktop Central integration we get the error. "Aw, snap! No internet on the server machine." We do have an internet connection on our server.
ServiceDesk Plus 11301 Desktop Central integration
Hi, we recently upgraded our on premise ServiceDesk Plus installation to version 11301. When trying to enable Desktop Central integration we get the error. "Aw, snap! No internet on the server machine." We do have an internet connection on our server.
Has anyone been stuck at trying to update their Desktop Central to 10.1.2119.5?
The update manager window has been running at 80% saying it is "Post invocation in progress" for the past 3 hours. Anyone experienced this issue as well? Reason to upgrade is because we also have ServiceDesk plus upgraded and it suddenly said that it
Need to move Desktop Central installation to different disk
Hi guys, I need to move my Desktop Central server installation from the C: drive to another drive so that backups are easier. I was planning to "migrate" by following these instructions https://www.manageengine.com/products/desktop-central/server-migration-retain-ip.html,
Issues with Assets Showing in Assetexplorer after update including Desktop Central
My Agents work flawless since they now use Desktopcentral, they show everything i need in the desktop central portal, however they do not import consistently into assetexplorer.
Software Deployment Copying folder post deployment
I am having an issue copying a folder post deployment. I need to copy a folder to the root of the c:\. When I go to file and folder operations in post deployment copying a file seems pretty straight forward. How to copy a folder seems pretty vague to
Desktop Central Cloud is live!
We are thrilled to announce the launch of Desktop Central Cloud, which lets organizations embrace unified endpoint management the SaaS way. With Desktop Central Cloud in place, you don't need any high-end infrastructure to support your huge number of endpoints. Ensure that your desktop and laptop computers, smartphones, and tablets are controlled and secured efficiently from a single console. Features and benefits Automate patch deployment related to OS and third-party applications. Simplify software
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Desktop Central - Better Patch Management Information / Flow
Some things that I believe would help improve the Patch Management flow in Desktop Central, currently it's a bit cumbersome and hard to track down what exactly is in which patching group / deployment policy. Separate Configuration Deployment Policies
Is there an "estimated time to finish" display on the agent progress window?
Hi, Is there an estimated time to finish display on the agent progress window? So the end user can know when is the patch installation or any activity of the agent will be finished. Thanks and best regards, Gene
Google Chrome fixes several high-severity vulnerabilities in its stable channel 92.0.4515.107 update
Hello everyone, Chrome stable channel has been updated to 92.0.4515.107 for Windows, macOS, and Linux. This update comes with fixes for 35 security vulnerabilities. The details of the vulnerabilities fixed are as follows: CVE ID Vulnerability Severity
Samsung USB Block
Anybody know how to secure USB from Samsung and other Androids besides Apple
Restrict access web console on internet
We want to use agent to scan the laptops out of office , but the agent port and web console port is the same , so any user can open the web console on internet , we just want to access to web console through the LAN , what should we do ? thanks.
Software Deployment Logic Expansion
I've came from Lansweeper system and Desktop Central Software deployment is very primitive. In Lansweeper deployment I can create steps and each step in deployment can preform different task (CMD , file check, version check.. etc..) and depending on
ServiceDesk version 11301 is incompatible with DesktopCentral version 10.0.707
I have installed the latest version of ServiceDesk and lost connection to DesktopCentral. I updated the DesktopCentral to version 10.0.707 provided in this link: https://www.manageengine.com/products/desktop-central/service-packs1.html I have exactly
Publicly disclosed zero-day vulnerability CVE-2021-36934 in Microsoft Windows 10
Hello everyone, An Elevation of Privilege vulnerability in Microsoft Windows 10, which grants non-admin users access to SAM, SYSTEM, and SECURITY registry hive files has been discovered recently. Vulnerability description: Starting with Windows 10 build
Microsoft Edge (chromium-based) fixes one zero-day CVE-2021-30563 along with other vulnerabilities in its 91.0.864.71 update
Hello everyone, Microsoft has released Edge (chromium-based) update 91.0.864.71. This update comes with fixes for several security vulnerabilities with one of them being an actively exploited zero-day vulnerability tracked as CVE-2021-30563. The details
Software version shows older one even after patching
Guys, Anybody noticed the below problem. Wondering if its just for our environment. We are pushing patches as released for a few third party applications through Auto Patch Deployment. After successful deployment, the machines shows up in the inventory
Will ServiceNow integration be offered for Desktop Central Cloud edition?
There was a ServiceNow integration option under the Admin menu in our on-prem Desktop Central instance. Since migrating to the Cloud Desktop Central version, I see this integration is missing. Are there plans to add the ServiceNow integration to the
Collections for Software Deployments
Currently the Collections are only being utilized to push out things like registry changes and group permissions, and other various settings. It would be great to be able to utilize these for software deployments, the self-service portal, and patching.
PrintNightmare (CVE-2021-34527) - an RCE, zero-day flaw fixed in Windows Print Spooler
Hello everyone, CVE-2021-34527, an RCE vulnerability, dubbed PrintNightmare affects Windows print spooler. The print spooler is a default component in all Windows systems that allows the computer to interact with the printer and order the print jobs
Ransomeware attacks through Desktop Central Software
Ransomeware attacks through computer system management software are currently happening. What is zoho managengine doing to prevent Ransomeware attacks through Desktop Central Management software? Are you reviewing your software to make sure there are
Publicly disclosed vulnerability in Microsoft Windows Print Spooler Point and Print
Hello everyone, A vulnerability in Microsoft Windows Print Spooler Point and Print with an exploit publicly available has been recently discovered. Vulnerability description: With the recent update for MS16-087, Microsoft has mandated that the printers
Unable to establish connection with the agent after Upgrade Desktop Central to 10.1.2121.4
I upgrade desktop central to 10.1.2121.4 After that I have a problem in Remote Connection Suddenly Agent Connection Failed and agent is not Reachable I installed servicedesk plus and desktop central on separate sever and i integrate servicedesk plus and
IT Asset Management in Desktop Central Vs SDP
Hi, I see that there is a IT Asset Management module in both Desktop Central and SDP. I would like to understand the difference in the value provided by these 2 products on the IT Asset Management front. Is Desktop Central required when SDP is already
PrintNightmare -KB note for Windows 10 Support Version
Microsoft support versions. * windows 10 version 2004 (20H1) * windows 10 version 20H2 * windows 10 version 21H1 We have above listed windows 10 professional edition, can you please send KB number (with new replace KB ) for related CVE-2021-34527
Verify If User Postponed Patching
I need to verify if a user is choosing to postpone patching of their laptop or not receiving the notification. We have laptop patching configured to allow the user to postpone patches for two weeks after patches are approved for installation. After that, the laptop is forced to patch. Two users are stating they are not receiving notifications during the first two weeks. They are stating that they are only aware of the required patches during the week that it is forced to install. Other laptop users
dcpatchscan high CPU load
On some of our older pcs in my company we have detected that everytime dcpatchscan is running we have a very high CPU load 50%-80%. Is there a way to lower the scan rate? So that it runs once a day? I couldn't find an option to schedule the patch scan like the inventory scan. Best regards, Daniel
Disable Bitlocker TPM via Desktop Central script? - Windows 10 Feature packs help.
Im sure lots of other Admins are in the same boat with Staff Working from Home becoming the new norm? We have deployed Bitlocker with a TPM Pin on boot up for Windows 10 laptops but want to install feature packs to our remote workers in the evening when
Another Deployment is in Progress...
A suggestion to clarify message in REMARKS filed under configuration.. I'll like to know which deployment cause this configuration to pause instead waiting or looking into multiple deployment policy to spot conflict.. Since DC know already that something
Google Chrome fixes one zero-day CVE-2021-30563 along with other vulnerabilities in its stable channel 91.0.4472.164 update
Hello everyone, Chrome stable channel has been updated to 91.0.4472.164 for Windows, macOS, and Linux. This update comes with fixes for 8 security vulnerabilities with one of them being an actively exploited zero-day vulnerability tracked as CVE-2021-30563.
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[Contd] 9 Zero-days fixed in July 2021 Patch Tuesday
For CVE-2021-34448 Patch ID Bulletin ID Patch Description 31717 MS21-JUL6 2021-07 Security Monthly Quality Rollup for Windows 8.1 for x64-based Systems (KB5004298) 31718 MS21-JUL6 2021-07 Security Monthly Quality Rollup for Windows 8.1 for x86-based
9 Zero-days fixed in July 2021 Patch Tuesday
Hello everyone, July 2021 Patch Tuesday comes with fixes for 117 vulnerabilities, out of which 9 are zero-day vulnerabilities. All the zero-day patches are supported by Desktop Central. The details of the zero-day vulnerabilities are as follows: CVE
Mozilla releases security updates for Firefox 90 and Firefox ESR 78.12
Hello everyone, Mozilla has fixed several high severity security vulnerabilities in Firefox 90 and Firefox ESR 78.12. The details of the vulnerabilities fixed are as follows: Platform CVE ID Vulnerability Impact Firefox 90, Firefox ESR 78.12 CVE-2021-29970
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