API « GetDowntimeDetails » : Multiple trouble
Hello, I still have problem with REST API « GetDowntimeDetails ». 4 points : 1/ Inconsistent result : See attach "bug2_MTTRReport_2019-04-02.pdf", "bug2_last30Days.png" and "bug2_lastMonth.png". - In MMTR Reports, we see the downtime on the 13th - In GetDowntimeDetails URL with period 2 (last 30days), we see the downtime on the 12th - In GetDowntimeDetails URL with period 11 (last month), we do not see the downtime at all 2/ 1st ans 2nd March of the month is missing when i use "period=11" (last
Application Manager not using internal cert
I followed the steps posted here to import the certs into the keystore. I used the existing keystore. However after restarting the service the service is still trying to use the internal cert. Server.XML has the correct config.... <Connector port="8443" redirectPort="9090" minSpareThreads="25" maxThreads="200" enableLookups="false" disableUploadTimeout="true" className="org.apache.coyote.http11.Http11NioProtocol" acceptCount="150" URIEncoding="UTF-8" useBodyEncodingForURI="true" truststorePass="appmanager"
Using credentials within script monitor (PowerShell)
Are there any examples of using a credential, created through AppManager's "Admin > Credential Settings > Add New Credential", from within a script monitor's (PowerShell) script? Is this possible? Example does not need to be PowerShell.
Custom Attributes, inheritance, availability to an action's custom program
1.) Is there a way to set a custom attribute on a monitor group? 2.) Have this attribute be inherited by all child monitor groups and monitors? 3.) Also this attribute to be overridden by all child monitor groups and monitors? Where the new value becomes inherited by all child monitor groups and monitors? 4.) And then access this attribute from the actions using my custom program such as: drive:\path\to\scripts\myscript.bat "$MONITORNAME" "$MONITORGROUP" "$URL" "$RCAMESSAGE" "$SEVERITYASNUMBER" "$ATTRIBUTE"
Unique Alarm ID
Creating an unique alarm ID for the alarms raised may be useful for multi purposes. Especially for integration with 3rd party ITSM tools. e.g Creating a ticket and resolving it with the same alarm ID
Database Query Monitoring Has Been Enhanced!
Have you ever felt that you needed to monitor more than just the default attributes in your SAP HANA and SAP MaxDB databases? Well, now you can, because ManageEngine Applications Manager now supports Database Query Monitoring of SAP HANA and SAP MaxDB. When you add a SAP HANA or SAP MaxDB database monitor, you can monitor only a predefined set of attributes by default. With a database query monitor, you can execute a set of queries and analyse the result. The new enhancement of database query monitor
DNN and APM
I have a dnn cms platform managing multiples websites through windows iis server and i wanted to know if anyone has used APM with this cms platform. how does the installation of apm work to be able to collect data on what is happening between server and database side etc...
Import Selenium Testcase issue
Hi Team, I faced below error message when try to import Selenium Testcase through Firefox and chrome also . Creating monitor failed due to following reason - Not a valid Selenium HTML testcase. . Please check the imported file is valid also I can not export as html or save as html please need your quick support for this case
Delete a Monitor using the REST API
Morning all. We are receiving a "Server Error while processing the request" when we use the Delete Monitor REST API. Sample Request http://[Host]:[Port]/AppManager/xml/DeleteMonitor?apikey=[APIKEY]&resourceid=[RESOURCEID] Has anyone received this before and managed to resolve this Issue? Thank you
Monitoring OpenShift infrestructure
Hi! It’s possible to monitoring a OpenShift infrastructure in APPM? Regards Cesar G.
Finding Ticket
Hi, I have searched my open ticket but, ı haven't found it yet. Could you please tell me where is the ticket search screen with ticket id?
Minimal permission for restoring *some* databases on SQL Server 2012
I am trying to create a set of permissions where an SQL login can create backups of all databases, but only restore the backups on the TEST databases. Another login should be used for restoring to LIVE (which is on the same SQL server). Here it states: If the database exists, RESTORE permissions default to members of the sysadmin and dbcreator fixed server roles and the owner (dbo) of the database Based on this I have tried making the login the owner of the TEST databases with db_owner db permission,
application manager
How to setup pop up desktop notification when something unusual happen?
XSLT example
I'm trying to monitor value from xml file but need an example to understood how to build correct xslt file. I wrote some code and test it on https://www.freeformatter.com/xsl-transformer.html# - it works. But at Applications Manager nothing happened - no errors but no results are monitored. Any ideas or examples?
Admin tab missing
Has there been a change on the newer versions? If I add new users to the administrator role before from Active Directory, the admin tab would show. After upgrading to a newer version, administrator role users added through AD no longer have the admin tab. I can use the default local admin for Applications Manager. Is this a change in the app or an issue with our database after updating? I have removed and re-added accounts to no avail. Everything else seems to work fine. I would rather use our domain
I can not monitor ESXi 6.7.0
Hello, I am trying to add a monitor for ESXi 6.7.0 and it throws an error on me that port 443 is not available. But in my ESXi I have it available. Is there still no compatibility for this version? Thank you!
Appmanager Linux Server Scheduled Job Monitoring
Hi, We can monitor scheduled jobs in windows server monitor and create alarms it. Can we monitor scheduled jobs in Linux server via Appman? Thanks & Regards,
license updation
HI Team, We have applied trial version of license for app manager with the validity of 7 days. Whether it will rewrite the existing license which have more validity or just append with existing one for only 7 days
API and Custom Fields
I'm new to Application Manager and was using the APIs to integrate with additional systems. One struggle I am having is figuring out how to retrieve the values Custom Fields assigned to a Monitor. Is this possible? I was thinking it would be similar to the tags API in Site24x7 does it, but can't find any documentation related to this.
SQL Server version supported
I currently have version 11 b11912 I can not add a monitor for a SQL Server 2014. What versions of SQL support AP version 11? Thanks
APM Insight Trace History shown is limited
Hi All, When a issue occurred more than 1 hour ago and the number of traces taken are more than 50, how to review the 51+ traces Go to APM Insight > [node] > Traces apminsight/overview.do?method=showDetails&resourceId=10025027&parentId=10016899&scope=INSTANCE&twID=H#I/TR/10025027/TW=hD Or is there another way to query this raw data ? Would be nice to search for specific traces and when they occurred beyond 1 day and 50 results. Greetings, Corné
How to get "Forecast Report of Disk Utilization of Servers " only 1
Hi everyone, How to get "Forecast Report of Disk Utilization of Servers " , Get only 1 Server
App Manager: integration with Pagerduty?
We have a requirement to use Pagerduty to manage alerts. How do we integrate alert actions with Pagerduty? We currently raise tickets in Service Desk Plus from App Manager but now need to use Pagerduty instead to route and manage alerts prior to raising a ticket.
Servicepak Webpage is'nt updated
I you look at the webpage for Servicepak to Appl. Mgr (https://www.manageengine.com/products/applications_manager/service-packs.html). The newest release are build #13450. But if you look at the release notes webpage (https://www.manageengine.com/products/applications_manager/release-notes.html), can you see (but not download) a Servicepak build #13610 So why is the pages not in sync ?
IIS Application Pool monitoring
I need to setup a monitor for IIS Application Pools in IIS 10 on Windows Server 2016. I have setup the IIS monitor, it monitors the websites fine. But it shows none of the Application Pools, only directing me to a troubleshooting article. I have verified that everything is setup correctly according to the troubleshooting article but I still can't get Application Manager to show any IIS Application Pools. Is this a feature that is available only in a specific version or something like that? I was
Error with Mysql DB
Hi. while I try to configure simple select query I get : You have an error in your SQL syntax; check the manual that corresponds to your MySQL server version for the right syntax to use near 'OPTION SQL_SELECT_LIMIT=50' at line 1" for the query "SELECT *FROM RT_agents_status ". what could be the reason ? Yaron
AppManager & OpenStack monitoring
Hi, we want to monitor OpenStack with openstack api in appmanager. We have user in openstack which has all priviliges to everything. It connects right to OpenStack APi on port 5000 and shows availability of openstack but there is no info about instances, images or services. OpenStack version is Pike. Can anybody tell me what's wrong with it? Thanks.
NOC Console/Manager of Managers
I have multiple AppManager production environments, and would like to display information from them in one master console for reference/quick access (like finding out which Managed Server a given monitor is on without searching through four different Admin consoles). Is there a Console or Manager of Managers type view for AppManager? If not, how have others accomplished this task to streamline workflow? Thanks...
Application manager
cant restore the application manager in free trial edition? is that possible way in free trial application manager..
AzureStack monitor
It is posible integrate Application Manager to Azurestack plataform in order to monitor the Azue Stack software and tenent subscription healt service? I think is necesary a solution pack maybe are in roadmap.
Custom reports
Hi, I have few monitors for long time, a couple weeks ago I grouped it to a new group and now I want to create availability report for last year. However, report shows info only from date when the group was created. It is possible to create some report which shows availability info from few monitors?
IBM MQ V8 monitoring QMgr for the number of active server connection channels and threshold alerting
Can ME/APM monitor the number of current/active MQ svrconn channel connections for a particular instance, say XXX.SVRCONN channel name and alert when a certain threshold is met.
Websphere monitoring using non recommended performance monitoring
Hi I have noticed that WebSphere monitoring required an old perfmon servlet based app to be installed, which is no longer recommended, and they sujest to user the new PMI( performance monitoring infrastrucure) for better management and monitoring of WebSphere instance. plus the new method is agentless. we dont need to install anything on the websphere profile links https://www.ibm.com/support/knowledgecenter/en/SSAW57_8.5.5/com.ibm.websphere.nd.doc/ae/tprf_pmi.html https://www.ibm.com/support/knowledgecenter/en/SSAW57_8.5.5/com.ibm.websphere.nd.doc/ae/tprf_pmijmx.html
Decrease SMS Verbosity
Can SMS alert messages be configured to be more succinct? For instance we are getting "roealc001w Warning – Monitor of interest : roealc001w Attribute of interest : Health Message: Health of roealc001w is warning Root Cause: CPU Utilization 55 > 50 % (threshold)." We would like to send "roealc001w Warning – Cause: CPU Utilization 55 > 50 % (threshold)." This is our alert template $MONITORNAME $SEVERITY $THRESHOLDMESSAGE Thank you, Josh
List monitor and monitor group
Hello, How can we retrieve a list of the monitor groups and subgroup created (ID, Name). Same question for monitors (ID, Name, Type, MonitorGroupsID)? I assume we can retrieve these informations using the database. So, is it possible to have the ApplicationManager database schema? Thank you in advance. Fabrice
IBM Websphere monitor showing false status
web sphere monitor was working fine but recently showing always up although sometimes system goes down without giving the correct availability and health status on APM tool
App Manger License
Hi Team, We have a perpetual license for Manage Engine Application manager, we are migrating the AM to new servers, Can you please confirm where is the License located in the admin server machine or portal, Inorder once we install and configure the Admin server on a new machine we have the license.
AppManager and Sharepoint 2016
Good afternoon, i am looking for a product to monitor our Sharepoint 2016 environment and i was wondering if AppManager had any plans to include this in future releases. Currently only 2013 is covered. Many thanks
Can I change downtime to scheduled maintenance after the fact?
If an administrator doesn't create a scheduled maintenance window and Applications Manager records the outage as downtime, can we change that to scheduled maintenance later? I don't see a way to do that, as I can't create a maintenance window in the past. If we are going to use Applications Manager to report downtime, we need a way to do this or the availability numbers will be incorrect. I did see that I can delete a downtime record, but I just want to be able to mark it as scheduled/planned instead
trouble restore PGSQL DB from Linux to Windows server
Hi. im installing Application Manager on Windows Server to replace the old one on Linux but i can't restore PGSQL on Windows, hope you guys can help me. Details: - im running AM build 13300 on Redhat 7.1 and i have backup PGSQL DB successfully - I installed another AM build 13300 on Windows 2012 but when i restore DB it didn't do anything and i cant find what's the problem. this is the log after i run RestorePGSQLDB.bat C:\Program Files (x86)\ManageEngine\AppManager13\bin>RestorePGSQLDB.bat "C:\Program
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