Technical Support
Hello, I'm french so sorry for my mistakes. I have installed Appmanager and configured the httpd monitor. This monitor can take information on server-status but it didn't work. The access by URL on server-status or server-status?auto is fonctionnaly but no information is posted in the monitor. thank you for your answer. Seb SEB
IIS Website Statistics
For some of our IIS servers the Website Statistics are not appearing, it is just keeps showing a please wait for data collection message. I have tried deleting the IIS monitor but it still keeps coming back as the same. I have also compared the server setup of two different servers with IIS, one where the Website Statistics works and one where Website Statistics does not work and can not find any different in how they are setup. Fireblade
Technical Support
Error: snmp agent not starting on this system. While adding servers on the New monitor group. sukesh v
Technical Support
How do I configure all the sets of counters available on windows or Unix. By default I can see very few counters available. How do I configure the rest that are not visible. Kanthraj
Things to be monitored in a J2EE Environment
Dear all, I would like to know in general what things can be monitored in a J2EE Environment. Not specific to websphere, weblogic or tomcat but in general. Thanks in advance. SL
Headless on Fedora
Hello, We have been running ManageEngine 6 on a Linux server (Fedora Core 5 with no X11 software) with Sun JDK5 installed, for ages now and suddenly ME wont start We can't seem to start the ManageEngine using the trusty startApplicationsManager.sh script. We get a java.awt.HeadlessException error in the startup logs. We're wondering if it is something to do with the fact that the ManageEngine can't start MySQL or summat and is trying to open a pop-up alerting us to the fact. Obviously its failing
Technical Support
Running apmanager enterprise. Configured both admin server and monitoring server. Admin server sees remote monitor but cannot collect information from it. Error given by portal states "Invalid hostname for managed server <servername_port>." Greg Bosch
Technical Support
We are using Appsmanager Product : Applications Manager Build Number : 7102 Service Pack : 7.0 License Type : Registered Number of Monitor(s) : 221 Named User(s) : 2 And we have a problem whereby there seems to be a mismatch between what is being shown on the "Monitors Snap shot" and "Monitors Group" information. The "Monitors Snap Shot" shows lots of items in a red status but the "Monitors Group" shows mostly green ?? Why would this be the case ? Surely there should be a corraltion between the two
Technical Support
When adding a WebSphere Monitor(s) for a Network Deploy Environment V5.1.1. I get the error "Unable to get the Interface details.The IPAddress of the given system is 129.176.175.192.The IP Address returned by the SnmpAgent is 129.176.175.252 172.23.14.171 172.23.144.141" Well the name system I am adding has IPname mag1ha01.mayo.edu and IPaddress 129.176.175.192. There are other products running which accounts for the IPaddresses. How can I make the AppMonitor understand or isolate itself to the one
Notification emails and SMS are unreadable on cellphones
Outgoing text only email messages and SMS messages are encoded as MIME with Content-Type: text/html and with Content-Transfer-Encoding:Base64. All 3 are not supported by some email-SMS gateways and create impossible to read data on cellphones. The message looks like: Subject: Linux: Critical Mime-Version: 1.0 Content-Type: text/plain; charset=UTF-8 Content-Transfer-Encoding: base64 Lines: 1 ASDHJDHJVNSDFFWERWER... The decoded base64 is not plaintext as it contains some " " html-tags not expected
Technical Support
I'm evaluating AppManager and have a question about the Windows Performance Counter monitors. I've set them up for several attributes, but I noticed that the graphs only show the last six hours. On some of the other charts you can click on "7" or "30" to see historical data, but you don't have that option on the graphs created using Windows Performance Monitor. Can you help me with that? mennisri
Technical Support
En el monitor de Secuencias URL en tiempo de respuesta esta dando en minutos o segundos ? norman higuita
Stuck Alerts
I made a mistake and removed thresholds for a couple of active alerts. Now I can't clear the alerts. I tried putting the thresholds and clearing again, but no luck. I am getting this error: [Exception in:/webclient/common/jsp/TabComponent.jsp] null Failed to perform the operations for the following objects. Failure Object Reasons 1 10000834_1101 false 2 10000401_1101 false I'm guessing the alerts are stranded in the database, is there an easy way to remove them?
Evaluating AppManager 7 for J2EE Web Transactions
Hi there. My CTO asked me to evaluate your AppManager tool for J2EE Web Transactions. We're using JAVA 1.4.2x - is there support for this? I noticed your documentation states JDK 1.5. Help! Simon Kok
Technical Support - App Manager 7 build 7300 SP3
I am monitoring and have configure alerts for high CPU usage on a Solaris server. This server runs a number of batch process and it's backup between 2:00am and 4:00am. During this time I would like any CPU alerts be ignored (do not run default action of sending email) Will the system allow me to do that? Brendan Stirling
Monitor sun solaris process problem
I want to use Application Manager in xp to monitor the processes in the remote sun solaris server with snmp mode.But I see nothing when I click on the "add new process".What's problem?ps:I use the net-snmp app(snmpwalk) in xp to walk all over the remote sun server,I can see the Host process datas.Thanks very much. Nick
Reporting cpu utlization on linux using SNMP
I have a Liunux server with 4 CPUs running snmpd. I have configured server monitor on Appmanager for the box. The cpu utlization reported by Appmanager looks incorrect. It is very high compared to what showing on the server using sar or top. I have compared the result running JFFNMS and the cpu utlization reported by JFFNMS iis much closer to SAR and top on the linux server. You can configure JFFNMS to be aware of the multifple CPU on the box. E.g CPU utlization average 62%, the value reported by
Technical Support
Dear reader, Am testing the applications manager. Installation + config went fine. Now trying to configure an action to send mail after an alert has accured. I have configrued the mailserver and when I execute the action then I receive the mail in my inbox. However this only applies when sending mail to an internal address. Is it possible to have the application send mail to an external email address. P.S. the monitor setup is monitoring a URL of one of our websites to check if it is still alive.
Looking for solaris version
Hi, We are looking for a tomcat manager. We are using Tomcat version 5.5.12 and Sunfire V440 server. In your System requirements page Windows and Linux versions are mentioned. Is there any solaris version available? Thanks
Custom / Table output / Sort order???
I'm using custom scripts to monitor certain services on the local machine. Tried to use 'normal' output using String attributes and Numeric Attributes but ME-AM seems to randomly ignore values in the output file. Each time I try to recreate the monitor some values are picked up, others not. Seems still very buggy! I tried the new table-out feature instead it this seems more stable, at least it picked up all the rows in the table, but instead the sort order of the columns seems random!! The first
Can i monitor URL in GUI mode thru scripts?
i'm evaluating applications manager. Can i monitor URL's in GUI mode thru scripts?
Technical Support
Hi, Is it possible to change the value of read/write attributes of MBeans? I have an attribute with witch I can set the logLevel of an application. With JConsole I can change the loglevel by providing the correct string (DEBUG,WARN,...). I was hoping however that I could change it too with ManageEngine and perhaps change the logLevel as a certain threshold value is exceeded. But I can't find a way to change the value of an attribute.. the only thing that I can invoke are operations. I could change
Monitoring AIX Servers
Hi I'm trying to monitor AIX servers through SSH. The issue that our AIX administrators has disabled direct access of ROOT user to the server. Normal user has to login and then switch to root user. So, what is the best approach to monitoy AIX (Mem, CPU, File System utilization) in such scenario? Some of the monitors require to have root access such as Mem utilization. Thanks in advance.
Application Manager not starting on Redhat
We're currently evaluating Application Manager, and it is failing to startup on Redhat. We get the following: Starting Applications Manager "Primary" Server Modules, please wait ... Process : StandaloneApplnProcess [ FAILED ] Process : AppManagerRunApacheExeModule [ Started ] Process : AMScriptProcess [ Started ] Process : AuthMgr [ Started ] Process : AMDataCleanupProcess [ Started ] Process : DBUserStorageServer [ Started ] Process : NmsPolicyMgr [ Started ] Process : NMSMServer [ Started ] Process
Technical Support Applications Manager
As we try to evaluate Applications Manager for use in our business, we encountered a problem with setting up a monitor for our JBoss servers. After modifying the jboss-service.xml file to comply with the right portnumber (8088), appmgr can't connect to the jboss server. We ran the jbossDebug.bat which give us the following report: Trying to connect to jboss server : 10.x.y.z running at port :8088 Connecting for {JBossLibraries=[.\jboss\jbossall-client.jar], JndiProperties={java.naming.factory.initial=org.jboss.naming.HttpNamingContextFactory,
App Manager can monitor ports?
How do I use the Application Manager to monitor the ports?Although it can monitor CPU,memory,disk,and process utilization, I still want to know the statuses of the ports(ex:who is connecting to the port,which port is in use,connection state etc.) of the linux server.What should I do or which product can do so(include cpu,mem,disk,and port status)?Thanks. Nick
Technical Support
I am trying to add a Websphere Application Server ver 5.0 to App Manager. I have configured the server following the on line instructions, I aded the server successfully but I see it down: Display Name: 10.88.2.60_WebSphere-server_908* WebSphere Version; 5.1 Fix Pack 5.1.1.11 Deployment Mode: Network Deployment User Name: admin console user Security is enabled. Polling Interval: 5 Minute(s). SOAP Connector Port: 8885 Network Deployer Details Network Deployer Host: 10.88.2.60 Network Deployer SOAP
Technical Support
How to filter/ensure that specific filesystems are being monitored on a server which has many mounted filesystems? Vince Inman
Technical Support
I use Applications Manager in xp with snmp mode to moniter Linux 2.4.21-4.EL .The snmp agent is net-snmp 5.0.8. I can moniter cpu utilization,mem utilization,system load,disk utilization.But when I add some process to moniter ,I can't see the processs's cpu(%) utilization.The field always shows the character "-".If I change mode from snmp to telnet,I can see the processs's cpu(%) utilization.What's the problem.Thanks. Nick
Unable to successfully monitor ASPX pages
I received the following error when trying to monitor aspx page Exception while trying to acces the url java.io.IOException I tried install the cryptix-jce-20050328-snap F-base authentication fix but it doesn't resolve my problem. Can anyone help me?
ASPX monitoring?
Can the Applications Manager monitor .aspx pages or just .htm? Thanks!
ASPX error - I received this error
all, I receive this error message http://...252/Reports/Home.aspx is not available. Exception while trying to acces the url java.io.IOException:ResponseCode - 200 I also tried you use the zip for for NTLM and nothing appears to work, any help, would be greatly appreciated.
Technical Support
I am performing an evaluation of this product to monitor several URLs on a large enterprise intranet. Quite a few of our applications use NTLM authentication and I cannot get the Application Manager to work. I have followed the instructions in the prerequisite file and downloaded the zip file from http://www.cryptix.org/cryptix-jce-20050328-snap.zip but it still does not work. I have uninstalled and reinstalled several times, the last time I copied the zip file to the directory before I did anything
Execute program to lauch script
All, I have created a shell c# .net program executable to launch a number of different (6) VBS scripts. I would like to have a way to monitor the results of each of these scripts and sometimes perform some kind of system action based on the results. What is the best approach to record my results and how can I configure my alerts base on the results I receive from my scripts.
location of login page ??
Hello there, I'm trying to make a tiny modification to the code of the login page. In the "Log on to" option, i want it to default to a certain choose, instead of making the user choose. However, i can't find the location of the page. We're on version 6.0.0 Thanks!
Technical Support - Report
Hi Support, For the report on Applications Manager 7, is it possible to generate a report for one hour and display all the sample value within the hour instead of average value? Please advice. Thanks. Ryan ryanlo
How to monitor JMX app through firewall using Telnet ping
I am having trouble getting AppMan to monitor a JMX app through a firewall where the Ping is not active. I have tried switching to monitor Telnet on port 23 but the JMX still reports monitor failed due to ping. I can monitor the Telnet using AppMan so I know the port is open. I have edited the conf file to look for port 23, instead of default ping port. Restarted AppMan each time and there are no existing monitors setup. How can I deactivate the ping check to monitor the JMX or at least switch the
integrate with Dell Openmanage
does anyone have experience integrating Applications Manager with Dell Openmanage applications? Openmanage can handle physical problems such as removing bad disks from RAID sets or shutting down bad power supplies. We would like to be able to visually see these failures in one integrated screen on AppManager as well as get notifications from AppManager.
CPU Utilization on IA64 - RHEL 4
Hi, I'm testing the Application Manager and since I add the first server (RHEL 4 on IA64) the CPU always is on 100%. The AppManager is running on a RHEL 4 on Intel EM64T. I've saw some topics where you solve the problem with a patch, can you help me with this ? I'm including the support file of the application. Let me know if you need something else. Thanks in advance... Alejandro Padilla.
Solaris Host Resource Mibs
Hi all, I try to use Application Manager to monitor a Solaris Machine. However, it fails because the HOST-RESOURCES-MIB is not implemented in the Snmp Agent. Could you tell me how to implement it in Solaris Platform. . I want to know how to add extra MIB as "Host-resource" MIB. The snmp agent in solaris is installed and just has a few mib at all. I want to get the usage of disk, cpu, memory that requires "Host-resource" mib. How should I do to get it work? Thanks. regards, Adel Al-Shehri
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