No Memory Details ....
Hi, In my Unix Monitor I can't see any details for the memory usage !!! it says only (( No Data Available )) it is connecting through ssh and I have two machines one is OK but the other one is not !!! Pls Treat this as urgent .... Adel Al-Shehri
Technical Support
Dear support team Application Manager is not start up. When I click Application Manager to start ManageEngine Application Manager window shows, showing initilize database, and shows Apache window, After that all window close, no icon shows in Taskbar. Thanks Saiful saiful amin
Observing MySQL Replication?
Anybody knows how to monitor the MySQL Replication, or if its even possible?
Technical Support
I am monitoring MySQL database that is replicating to another database server. I want to know how I can monitor when replication breaks when the 2 servers are Linux based servers. The application log monitor on the windows servers works great, just need something that can do the same type of thing for Linux based MySQL db servers. Rich Barron
Unix install partitions
We have Applications Manager running in a Linux box and monitoring almost 40 monitors. Partition /opt has a 20GB size and it is actually 65% full and growing steady Please let us know which partitions are being used by Applications Manager and the recommended size of each Linux partition for 40 monitors. Thanks infomax
Executing Progam : a vbs
hello, I have some problems to execute remotely a vbs program. ApplicationManager is running on a Linux host. a ssh server is set and fully functionnal. i do not understand the fields: "Program to execute" and "Directory to execute" thank you for your help IT Department
Technical Support
how i can see the Swapper process? to add at list of Process Details thank in advance antonio berton
Tomcat 5.5 Manager - Domain names
We have Tomcat 5.5 as Java and HTTP server. We do not have Apache or IIS as http server for Tomcat. We have configured domain names using server.xml <host> tags. Example: test.website.com www.website_abc.com Web contexts folders which are pointing to domain names are created directly under TOMCAT_HOME directory. Web context folder which are NOT pointing to any domain names are created in webapps folder under TOMCAT_HOME When we monitor using AppManager, we can see Tomcat server without any problems.
Technical Support
I could add two Tomcat 5.5 servers as monitors without any problems. They are inside our network (intranet). I am having trouble with one Tomcat 5.5 server which is located in DMZ (accessible on Internet). Is there anything special that needs to be done for DMZ server. I entered IP address, port (in this 80). Manager is running and I entered user and password correctly. The error I get is "Service port 80 not accessible from ....." Any help will be appreciated. Thanks Gururaj Gururaj Deshpande
aix authentication
Hi, I have authentication issues with AIX servers. The security setting does not allow first time sign on as root, you can only SU to root. Only the root superuser authority can poll memory utilization information from these servers. Do you know any way that I can overcome this challenge with App Manager 7? Regards, kelechi kelechi
Can't connect to local MySQL server through socket ...
I'm evaluating the Applications Manager, and yesterday my server, where I have installed the ApManager falls down. I'm trying to start the service but it give me this error: [root@itdev AppManager7]# ./startApplicationsManager.sh This evaluation copy is valid for 15 days ./bin/mysqladmin: connect to server at 'localhost' failed error: 'Can't connect to local MySQL server through socket '/opt/AdventNet/ME/AppManager7/working/mysql/mysql.sock' (111)' Check that mysqld is running and that the socket:
JMX Application monitoring different JDNI names for 1 host?
We have many different JNDI names for 1 host but we can't make different JMX Application monitor's? How can we make this possible. JNDI name can be for TEST1 host: /product/app1 /product/app2 but everytime we try this only /product/app1 is made and the settings of /product/app2 are not made?
Technical Support
On build 7310 of the Application Manager program: I have set up a server monitor using WMI to a windows 2003 server. It is not collecting CPU utilization data. It is collecting Memory and disk utilization, and the event log monitoring is working. The only thing that seems to not be working is the CPU data. I have tried deleting the monitor and recreating it with the same result. I have created 4 other WMI Server monitors with the same username and password that work fine. If I create it as an SNMP
Sending Alerts to SMS
We had a problem on sending Alert messages to an SMS sending server. This is the scenario : -When we send test email to the SMS server, the message content is OK. -When we started generating alerts from Application Manager ver 7, and send to SMS server, the message is garbage. - The SMS or handphone number is linked to an email address. When we send email from Lotus Notes to the specified email, we can receive SMS on the handphone. When we generate alerts from Apps Manager, and send to the SMS server,
Too many alerts...how to only send 1 of each?
Is there a way of flagging alerts, so that they only occur once (say) per hour/day/ etc ? As I've got our alerts setup, if a server's health becomes critical, I continue to receive alerts every few minutes....which becomes annoying, and will undoubtedly lead to the recipients ignoring the messages. Gavin
Ports to be open
Dear support, we are using a Manage Engine, application manager in office recently, we have multiple DMZ (networks) Manage Engine is located in one network, i added all the servers in same network of Manage Engine they are working Ir-Respective service and ports. Now i would like to know the ports manage Engine use to monitor servers, so i can request security team to open ports ir-respective of service running on it. we know the ports of the services running on the servers. we would like to know
Java Runtime Monitor doesn't view the complete data
Hello support, The actual version of app manager (7.3, windows version) has a problem to get the data of the java virtual machine completly. Please take a look to the attached image. We use a JVM 64bit 1.5.x on linux. I think there is a mistake by get the request from the java virtual machine. There are a diffence by the object names for the java memory pool between windows and unix, and a difference between the client- or server-JVM too. I know about object names for windows JVM: java.lang:type=MemoryManager,name=CodeCacheManager
Problems adding Windows SBS 2003 R2 Monitor
Hi, I can't add any kind of monitor for a Windows Small Business Server 2003 R2. I have tried trough both WMI and SNMP with no luck. I have another server with Windows Server 2003 R2 and it works correctly. I have Applications Manager installed in both of them and with both installations I can monitor every computer/server on the net except the SBS Server. The SBS includes an ISA Firewall but it's configured to allow every kind of connection between the servers (I have monitored communications between
Technical Support
how to i can to delete or off de red indicator of health? like this. because all night i need to down servers. Resource down. The resource pisgServer is not available. The Process is not running.The Process name java and Command /usr/WebSphere/AppServer/java/bin/java -Xbootclasspath/p:/usr/WebSphere/AppServer/java/jre/lib/ext/ibmorb.jar:/usr/WebSphere/AppServer/java/jre/lib/ext/ibmext.jar -Dwas.status.socket=56043 -classpath /apps/wasprofiles/desa1/properties:/usr/WebSphere/AppServer/properties:/usr/WebSphere/AppServer/lib/bootstrap.jar:/usr/WebSphere/AppServer/lib/j2ee.jar:/usr/WebSphere/AppServer/lib/lmproxy.jar:/usr/WebSphere/AppServer/lib/urlprotocols.jar
2 instances of Appmanager on same Unix server
Can I install and run 2 seperate instances of manage engine Application Manager on the same Unix server. One will be for our dev and QA enviroment the other will be for Live servers. If so can you please advise me of any configs that I need to take into account. Kind regards Grant Swift
Oracle DB monitoing
I'm currently monitoring an Oracle DB on one of our servers and it was configured and displayed performance data fine. However it seems that every day or so I go into the monitor and it has stopped reporting info in the Table space usage graph and several other fields. I then do an update on the monitor and after the next polling cycle the data is displayed again. I looks like it's losing it's authentication information...?
Alerts configured
dear support, I have about 30 monitors configured and i do not know who has an alert and how hasn't. is it possible to have a report/list of all alerts configured for which monitor ? thk IT Department
Trying to ignore SAN devs with am.disks.ignore
I am trying to have AM ignore a number of redundant SAN Paths using this line: am.disks.ignore=hsx1,hsx45,hsx44,hsx11,hsx43,hsx10,hsx42,hsx41,hsx1237,hsx40,hsx226,hsx251,hsx250,hsx1487,hsx1487,hsx1485,hsx1453,hsx1484,hsx1452,hsx1483,hsx1483,hsx1482 These show up under disk i/o statistics and they just pollute the report. Thanks Michelle
Technical Support
I want to configure a email smtp server, but appmanager cannot connect: Unable to contact the server xx.xx.xx.xx in port 25 I've configured the proxy! and excluded xx.xx.xx.xx. I can access xx.xx.xx.xx 25 via telnet from my windows client where the appmanager is running! Any idea what's the problem? Is there anywhere an interesting log file? Fredy Fredy
Technical Support
I tried creating a new mailing list for our daily reports using name@xxxx.com,name@xxxx.com, etc as the format, but when I choose this group for the report to send out to it does not send out. When I switch it back to the old mailing list (which is in the same format) it goes back to working as normal. Richard Marinucci Jr
Technical Support
Hi, we have just installed Applications Manager 7 on the following spec machine: O/S:Windows XP CPU:3.39 RAM:1.48 The issue I am experiencing is that I have created an account on a domain controller. When I try to create a monitor for this machine, an error message is displayed indicating that the SNMP service is running. Upon checking the machine the SNMP service is runnning. Can you tell me the pre-requisites in order to get monitoring set up on a windows machine. Regards Shaun Shaun Camden
Physical Memory Utilization for Linux monitor issue
Hi all, I just install Application Manager (AP) 7.3 in Windows XP for testing and monitor a linux server. I use "telnet" method to get information from Red Hat Linux server. I find that the value for Physical Memory Utilization is different from the value getting directly in Linux server ( run command "free -m" ). The used memory should be 340M but in AP just show 118M ( I don't capture the screen). So I wonder how Application Manager generate the result for Physical Memory Utilization. Please help
Monitoring JMX with Jconsole works fine, but how?
Monitoring JMX with Jconsole is no problem. But how can we monitor JMX with Applications Manager, everytime the JNDI NAME setting is changed to the default /jmxconnector service:jmx:rmi:///jndi:rmi://servername:1099/product/monitor Please help?
Technical Support
Can I create a new monitor that connect to checkpoint FireWall thro lia or cpmi ? Thanks Raz Raz Glazer
Technical Support - Problem in collecting data for the curre
I added a sql server 2000 monitor. Was working fine. I then stopped and restarted the DataBase service to test notifcation. Now i get the following message from the MS SQL db monitor screen "Problem in collecting data for the current status of MSSQL server". I have tried re-entering connection details, but still not working. johny
Force a Poll
Is there a way to force a re-poll of a montior ?
Technical Support
what techician can do? What is meant by manage & unmanage alert. I want auto alert so what should i do? sandip
Technical Support
application is not detection tomcat 5.5 sandip
Disk I/O Statistics in HP-UX
Hi, can i view a hp- ux servers with this monitor.?
Technical Support
I am using the trial version to see what and how "Application Manager" will work. I am trying to put a threshold on a Linux Monitor for Disk Space. Lets say, I want to throw an Alert when the Disk Space is equal-to or greater than 70%. I don't see a Disk Utilization threshold and I tried to create a new one, but I am not sure how thresholds are tied to system counters. Any help would be greatly appreciated? I will also put this in the forum, hopefully, someone can help me understand this. Thanks
Can\'t see SAN attached partitions for Linux monitors
We have Linux (and Windows) servers that have LUNs attached to an EMC. The Linux monitor only seems to pick up local partitions, even though the OS sees a fiber-attached/SAN partition the same as a local partition. Why are the Linux monitors not pickung up these other partitions? rgranard
Technical Support - Montor URL\'s with authentication
Hi, How can we monitor those url's that asks for an authetication. It says that the login or passowrd is wrong, but we believe that it can't find the login and password in our page. How can we proceed to fill the Request Parameters? Waiting for an answer, Marcos Marcos Morari
SNMP Fails With Null Pointer Exception in AppManager7
I can connect to my Linux server with snmptest from a remote host. I have validated and revalidated my community string is correct. When I attempt to register the server with the SNMP community string, I see the following entry in the STDERR output file: 22 May 2007 11:35:09:577 java.lang.NullPointerException 22 May 2007 11:35:09:577 at com.adventnet.appmanager.server.discovery.HostDiscoveryHandler.discoverHost(HostDiscoveryHandler.java:211) 22 May 2007 11:35:09:578 at com.adventnet.appmanager.struts.actions.AdminActions.configureHostDiscovery(AdminActions.java:2799)
jAVA RUNTIME mONITOR FOR WEBSPHERE
Hi I want to setup java runtime monitor for websphere application server . is the support available Please let me known how do it configure java runtime monitor for websphere application server Many thanks Niraj
Technical Support - Generating Custom Reports
I am trying to generate reports and have them sent out to my team everyday, but I am having trouble setting them up. I need 2 reports sent out every afternoon: 1. Application Server JVM usage for the past 24 hours 2. Busy servers for past 24 hours (3 nodes) Could someone please assist me with getting these set up? Thanks Richard Marinucci
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