Can't add attributes from large MIBs
Hello, I'm attempting to gather information via snmp from an F5 load balancer. After I create the SNMP monitor, I go in to add the specific attribute from the F5 MIB. I select the F5 MIB and the attributes show up on the screen as expected. I select the attributes I want and click Add Attributes but nothing is added to the monitor. There are 3 MIBs from F5, 2 of the 3 are 336KB and 234KB in size. The third is 12KB. I have no issue adding attributes from the smaller MIB, but the larger will not work.
Script execution action has broken variables
I'm using App Man 8.0. In some of my monitors i have the action to execute a program which i've written some scripts for. The problem is I need to pass the alert variables to my scripts which i do so by using the variables provided like $MONITORNAME, SEVERITY, $DATE, $RCAMESSAGE etc... This all works fine unless there is a whitespace in any of those variables. For example the $DATE variable gets replaced with something like Thu Nov 08 10:34:13 This ends up getting to my script as 4 separate variables
AM lists first 99 databases only monitoring MS-SQL 2000
We have 200+ MS-SQL databases, yet AM only sees the first 99 databases and "_Total." Does anyone know of a workaround to view all MS-SQL 2000 databases using AM?
Technical Support
Hi, I am evaluating Enterprise Edition of Applications Manager. I have installed Enterprise Edition - Admin Server on one of our Linux server. Now I want to install Managed Servers on an HP-UX, Solaris and AIX servers. But the installation file (ManageEngine_ApplicationsManager.bin) is only for Linux server. So, how can I install it for our HP-UX, Solaris and AIX servers? Please help? regards, Amandeep. amandeep singh
Technical Support
Hi, I am evaluating Enterprise Edition of Applications Manager. I have installed Enterprise Edition - Admin Server on one of our Linux server. Now I want to install Managed Servers on an HP-UX, Solaris and AIX servers. But the installation file (ManageEngine_ApplicationsManager.bin) is only for Linux server. So, how can I install it for our HP-UX, Solaris and AIX servers? Please help? regards, Amandeep. amandeep singh
Add Comments to the Events
Greeting. I need to add comments to events generated in the application. I need to comment on the cause or origin of a incidete I want to generate a monthly report appearing comments indicating why the event happened wilmar mu�oz
Technical Support
I am completely baffled as to how to use Manage Engine to act on an unsolicited SNMP trap. I've configured it such that I see the trap show up in the Alert->Unsolicited list, but can't figure out how to associate an "action" with the received trap. I don't want to poll, just react if the trap arrives. Any suggestions? I've looked through every help file I could find, and searched all the online forums. How do you do something (like execute a program) when an unsolicited SNMP trap arrives? kurt Shetler
Technical Support(disk reports)
Is it possible to produce a report using App Manager which displays all servers with less than 100GB of free disk space or are we limited to disk percentages within App Manager? Adrian Ford
Turn off host discover
Hello, We have a host running two apache and every one listening each different IP. When i tried to add the second apache it also add a host monitor, so we have two host monitors looking the same server. When i delete this second host monitor, apache monitor just dissapears. Is there a way to add a application monitor without add the host? Thanks. Jaume Tru��
ServiceDesk Add-On for AppManager 8 (latest build)
Hopefully someone can help me here. I am trying to setup the add-on in AppManager 8 for the ServiceDesk utility. I enter the server name, port, login details and email address details, press test connection and save and it immediately comes up with the following message: Unable to fetch values from ServiceDesk Plus, The server might not be running or the network traffic may be too high Both ServiceDesk and AppManager are running on the same computer. Any thoughts on why this would be happening? Regards,
Disk Reporting
Hi - I need to trend growth of many linux mount points on a handful of servers. I see that I can run a report *per* mount point, but I cannot find a way to report on the growth of *all* mount points on a single server in one report. Can this be done? Thanks!
Technical Support
SERVER IS DOWN!!!!! APPLIED PATCH AND NOW IT WONT WORK! This is a Distributed setup between a Web server and data base server. error is: Failed to establish connection with web server. Gracefully shutting down Applications Manager John Minturn
Problemn with build 8010
Hi Since we have upgrade AM to build 8010, we are experiencing some troubles. I can't see no more details for all my monitors. That's really urgent. Regards Cheikh Mamadou Diagne
Add custom monitors by OID
Can you please advise if it is possible within Appmanager Build No. 8000 if it is possible to create custom monitors using an OID rather than browsing a MIB? I have a list of OIDs but without the name and if I broswe the MIB I have the names but not the OIDs. Thanks in advance.
Technical Support
Hello, We are running AppManager on a server where the timezone was incorrectly set up when it was installed. After making some changes to fix the timezone (was GMT +8 and now CEST +1) we realized that appmanager has stopped polling for all the monitors. Now every monitor has a next poll date in the future, so our biggest problem here it�s that we haven't any monitor running. Is there any way to solve this issue? It seems like a bug. Thanks. Jaume Tru��
[Apache Tomcat] Response Time calculation
Hi all, i have a little question about the Apache Tomcat monitor of ManageEngine. How the "Response Time" is calculated? Is there an internal process of ManageEngine that try to connect to the tomcat? Or is it a number provided by the Tomcat Administrator and ManageEngine only display and track it? Thank you! Sebastiano
Script Monitoring Exit Code
Using a Script Monitor to view statistics output from a database. The table is parsed correctly, but the script Health is always displayed as 'Resource is Down'. The message displayed at the top of the monitor page says 'Exit code is 1'. What does this mean? I see no reference to it within the product documentation. This is a simple batch file on a Windows Server 2003 machine and just echoes some text. The real output is in the file, but I would like to no why AppManager is failing this action.
Technical Support
Hi: I am evaluating the product Applicaiton Manager for URL monitoring. I have congured few URLs for monitoring their health and availability. In the monitor details view, I could see a feature called Last hour performance. I would like to see the same detailed view for an earlier period with the actual data(Not with average of hours). Is this feature available in the product? I see a report on down time summary, which is very useful one. Similarly I need to know when exactly the health of URL was
Technical Support
Any "packet loss Threshold or Monitor" can be set in the Applications Manager 8? Thanks. Mike Wong
Technical Support
Hi, Iam trying to add monitor for server and started all the required services but still after clicking add monitor its displaying an error like Kindly check whether the RPC Server is running in the System.Also check whether the selected OS Type is correct. Please let me know what might be the reason for this error. kokila
Technical Support
I have installed Application Management on Win2003. I need to change the IP address of the Server. What should I do to make your application work ? Regards Alessandro Volonteri
Disabling Alerts for x time period
Our NOC often has to disable alerts during maintenance windows. How can we set the tool to stop alerts for the next 30 minutes, yet still show the status in the monitor section. Thanks S
Technical Support
Hi Support, We are existing customer for OpManager and currently evaluating Application Manager. Can I schedule report for current connections of IIS server web sites for last 24 hours? or for last 1 hour? If yes, kindly, provide guide to configure the same. Regards, Sudarshan Sudarshan Dalvi
Refresh monitor
Hi, How can I force the execution of a monitor? I have a lot of cases where I get an error (for example, apache is down), I fix it, and I want AppManager to run the monitor again. How can I do it? Am I doing something wrong? I come from SiteScope, and there you have the "refresh" button on any monitor to launch it again and confirm. Thanks!
Windows Performance Counter Reports
I'm monitoring page file usage on a group of servers and want to do a single report showing the usage for all the servers. I only see where I can do the reports for the servers individually. Does anyone know how to combine the information from these multiple monitors into one report (they are all part of the same monitor group)? Thanks.
DB2 on Windows Database Health
hi, I have a Db2 on Windows database and have a monitor setup. All looks normal except the database information health indicator and the table space status health indicators. They are grey - never green, never red. Not sure where I have gone wrong! Any help appreciated. thanks, Lerwick
AppManager8 - URL Sequence and Cookies
The application I am working with requires a cookie and various other parameters be set. I have tried to use the URL Sequence recorder but it apparently does not capture the cookie. When the monitor runs with the recorded sequence, no cookie is sent to the server. I am using WireShark to capture network traffic between the server being monitored and the server running AppManager. During the capture process, the following line can be seen in the POST to the server: Cookie: cParam1=somevalue cParam2=somevalue
AppManager8 Directory Monitor
hi, Is there anyway to monitor a directory when a file gets added to a usually empty directory? I tried using a directory monitor with Critical Alert when the directory size changes > 0 but I don't get any alert. Monitoring by size won't work as that starts at 1MB.... thanks, Lerwick
cpu monitoring issue
I have a few servers that AM isn't monitoring CPU information for. The error in the log is: APPLNERR: HR 1 O/P not compatible with configurations for host servername :CPU Utilization-CPUUtilization Memory & drive space are monitored on these same servers with out any problem. The servers run different programs and are on different hardware (they are all blades, but different models & we have many other blade servers that monitor fine). I'm running App Manger 7 sp 3.10. Has anyone else encountered
Technical Support About AppManager 7
Product : Applications Manager Build Number : 7200 Service Pack : None License Type : Registered Number of Monitor(s) : 432 Named User(s) : 8 Expires on : May 24, 2008 Toll Free : +1-888-720-9500 Support : support@appmanager.com Hi Support We have problems with AppManager 7, recently we made changes with some monitors, the issues are: 1. The App does not reflect the changes after they are made, we have wait for two days and the changes aren't showed 2. Devices that are runnnig fine, the app displays
Monitoring process time and react
Hi, i'm trying to setup an alert that will react IF a process has been running for more than a value. Something like 1000 minutes. I can't see an option to monitor on this parameter. The only options i can see are - Availability - Num of Instances - Mem % - CPU % Is monitoring process time possible?
Script monitor- output file
hi, I have created a script monitor which regularly runs a .bat (batch) file. In the output settings, I have mentioned a output ile. My requirement is send some output to a output file.Depending upon value in output file some action has to be triggered. But I am unable to get any output in the output file. Though I am passing the values as arguments. Could you please help me out in this? Thanks in advance. seeta
APPICATIONS MANAGER- NETWORK MONITORING
Hi, wouldany one help me on the below query? DOES APPLICATIONS MANAGER SUPPORT NETWORK DEVICE MONITORING ALSO? ABDUL HAMMED SHAIK WAREEF UNITED COMPANY RIYADH
Technical Support
I am looking to change CPU Utilization to CPU Load Average. The CPU spikes are not as big a problem as the load average climbing. I have changed the unix script to:command="top b n 1 | grep 'load'". The command produces output from the command line but I am getting no data. Here is some additional information: Connection: ssh-2 Monitor OS: Sun Solaris 10.0 Monitoring station OS: Linus Ubunto 7.04 Any help you can provide would be appreciated. bob Bob Hahn
JBoss seam
Hi I am trying out the Applications Manager and are trying to set up a J2EE Web Transaction monitor in JBoss 4.0.2. Our application uses seam and EJB 3's. The monitor connects to my JBoss server and I get a green icon for health. However, it keeps on saying No transaction data available no matter how many times I excecute url's in my application. Does anybody know if I need a special setting for packages etc? Thanks in advance. Marius
Error in AppManager 7
Hi Support I'm from Mexcio City. We had a problem with the server where the AppManager is intalled, we lost the connectivity, after reboot the server, at the moment starts AppManager with the command ./startApplicationsManager.sh send us the next error: Starting Applications Manager "Primary" Server Modules, please wait ... Process : StandaloneApplnProcess [ FAILED ] Process : AppManagerRunApacheExeModule [ Started ] Process : AMScriptProcess [ Started ] Process : AuthMgr [ Started ] Process : AMDataCleanupProcess
Technical Support
Monitor Groups Summary is empty for Monitor Groups that contain more then 1 Monitor and it says: "Check the URL". But the other tabs (Availability and Performance)show the correct Monitors. We also have some Monitor Groups that contain only 1 Monitor and these Monitor Groups show the correct Monitor on the Summary page and do not show the "Check the URL" message. Stopping/Starting AppsManager 8 and the Server did not solve the issue. Han Balk
Technical Support
I need an updated version of MIBs to load on to software package named spectrum. Spectrum is out monitoring tool here. The MIBs that we have presently do not work with this application. There is no notification-type files. Can you please help. Andrew Crawford
Applications Manager 8 Released
Hi, We are glad to announce the release of Applications Manager 8 (build no. 8010). The major highlight of this release is the support for monitoring SAP Servers. ManageEngine Applications Manager's SAP monitor (Add-On) enables the customers to the reap the benefits of effective SAP monitoring. The availability and performance of complex SAP environment can be easily monitored from a centralized web console. The other significant features are * Availability & Performance Dashboards: In all Monitor
Server monitor
how can i remove/delete server monitor ?
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