JAVA ERROR
I have asked for someone to contact me about this three times now! Someone PLEASE call me! Cynthia Glenn
How to add Add Monitor of type - JMX Applications
Hi, I just downloaded the a copy of Applications Manager. I am trying to add a JMX application as a monitor type. Here is how I could connect to it using jManage Application Type: jsr160 Name: My App URL: service:jmx:jmxmp://localhost:5563 How do I connect to it using applications Manager ? Add Monitor of type : JMX Applications Host Name / IP Address* localhost SubNet Mask* 255.255.255.0 Port* 5563 Polling Interval* 5 JNDI Name* :- ?????? What should be JNDI name ? I tried the default /jmxconnector
Oracle Monitor
We have set up a Oracle monitor and would like to set up a table space monitor. When we set a a tablespace alarm, there is one database missing in the list of available monitors. I don't know how to add that database. Is that a know bug? Joerg Ahrens
Script Monitor - bad data
Hi, new problem! I have setup a custom script monitor. For some reason some bad data was received and now when I look at the Last 7 Days I get a graph that looks fine except one of the results is a zero. The graph is attached and it looks pretty obvious what the problem is. I'm not sure what table the data is stored in and how I can delete or fix the data. Any help gladly accepted! thanks, Lerwick
Phantom Alerts
I am having an issue with phantom alerts. I created an alert and then realized (after it triggered) that is was an incorrect parameter. I removed the alert, but now there is a constant alert for multiple servers based on the old parameter and it won't clear. Thanks. Aaron Steele
Monitoring Volumes
I have exhausted all the letters (a-z) for monitoring on a system. I have mapped volumes that do not have a letter assigned to them. Is there a way to setup a monitor on them or is a drive letter necessary? Kyle Cottengim
Mounted volumes
Hi , I have set up WMI monitors to check the disk space on mounted volumes. (Win32_PerfFormattedData_PerfDisk_LogicalDisk ). However, is there a way to report on this ? I am looking to get a report listing all monitors (i have placed them in a singel monitor group) Also when monitoring this way will a history be retaind ? Thank you, Regards, jwouter
mysql-nt.exe fails
I am having a consistent problem with the mysql-nt.exe process failing and then not being able to monitor my applications. Please help. Aaron Steele
Create a New Monitor Type
Hi, I create a New Monitor Type with a "tables in output file". I have 3 Numerics Attibutes and 2 Strings Attributes. I add two scripts monitor. How can i change the orders of Attributes when i click on a script monitor. Best regards, Stephane
Add Jboss Monitor: java.io.EOFException
Getting this error while adding Jboss monitor java.io.EOFException I choose Jboss version as 4.x in AP Jboss Version: 4.0.4 GA AP version: 8.0 build 8100 Os version: Windows XP
File System Monitoring
I have set up some file system monitors for directories, but they are not displaying the directory size information. The directories are shared and I've tried a variety of methods: local to the share remote host to \\server\drive\directory remote host to \\server\drive$\directory remote host to \\server\directory The servers I'm trying to monitor run Windows 2000 & 2003 and I'm running AM ver 8100.
History Migration
Hi, I want to install my App Manager to another server. Hence i want to keep all of down time history report when i migrate it to another server. How can i preserve or backup downtime history report of each monitors so that when I install App Manager I can saw it on Reports tab and view previous down time history. I know how to create it on PDF but I don't want that I want to know how can I still View it on reports tab. Thanks -norman- Norman Sarvida
unable tp obtain process list from Solaris Server
I am unable to get the process list from my Solaris Servers which are all version 2.9. Also, any current processes that were added are not being monitored and if down do not trigger alerts. I receive the following error in the log: 15 Feb 2008 11:51:23:359 ############# Request Timed Out while executing the command to get running Processes. This is occurring in Production so, kindly respond at your earliest convenience. Regards, Joe Joe Rovito
Need support
Hi, I am able to telnet the target SQL server, even i am able to port 1433 from the application managerserver. But when I am trying to add SQL server to the monitor group, it gives me a message Unable to get information from SQL Server: 192.168.0.1. Having trouble adding Monitors? Call our Toll-free number +1-888-720-9500 or Mail to support@appmanager.com what could be the issue ? Regards, Viral Patadiya Viral
Root cause
Hello, Is it possible to associate a "Oracle" monitor to a Jboss monitor in the Root cause analysis ? For instance that when the oracle instance is down, I get this information in the Jboss Root Cause analisis view ? Thanks in advance. -antonio Antonio Parolini
Trouble sending alerts via e-mail
Getting "The action Exchange has failed.javax.mail.AuthenticationFailedException" message when trying to Execute the send mail action. Thanks David Johnson
mysql.sock not found
Hello I update my AppManager7 to 8. Initially it was working fine but after few days its stop working, I tried a lots of attempts to start but no result. Now when I try to start it, it gave me an error that the ../working/mysql/mysql.sock not found. So how can I resolve this problem. Any idea
ThreadDump
Hello, We are evaluating your product on a jboss server and we have a question: Is it possible in case of an alert, to generate for instance a threaddump using JMX and put it into an Email ? What we want to access JMX return values and store it somewhere to access it later. Thanks in advance, Antonio Antonio Parolini
JNDI Lookup fails after Jboss restart
Hello, We are evaluating Application Manager, and we noticied that when we restart on of our Monitored Jboss server, all the JMX data collecting process is not working anymore. I guess this is a bug in application manager, where the class com.adventnet.adaptors.clients.AbstractJMXConnector should do -again- a JNDI lookup to insure the JNDI reference is correct. Please see below the App Manager error log: 12 Feb 2008 13:11:04:902 java.rmi.NoSuchObjectException: no such object in table 12 Feb 2008
Parent-Child relationships of monitors possible?
Here is the scenario: I have a Linux server, running tomcat. We have a monitor on the server, another monitor for tomcat, and monitors on the URLs that are served by the tomcat server. Can applications manager be configured so that the URLs are children of the tomcat process, and the tomcat process is child of the linux server? If the entire server is offline, I don't need alerts on each and every URL on the box. I looked for a way to associate the URLs with the tomcat monitor but didn't find any.
Synthetic Transactions Possible?
We are currently evaluating Applications Manager. I am wondering if it can log onto a webpage that is not protected by the normal httpd auth mechanism, but by a form on the webpage itself. I did not see any way to configure this in the monitor settings. We would like to allow Applications Manager to test our application, but it can't do so effectively if it can't log in.
AIX oracle monitor with RHEL4
AIX IP adddress inet 192.168.0.221 netmask 0xffffff00 broadcast 192.168.0.255 inet 192.168.0.220 netmask 0xffffff00 broadcast 192.168.0.255 I have already add the AIX system monitor without any problem. But when you oracle monitor, it show following error. Unable to add the Interface for IP Address 192.168.0.220. Kindly check whether the machine has dual interface.If it has dual Interface try adding with the another IP Address. Please help Sam Tang
Nagios plugins with Applications Manager
Have any of you set up custom "script monitors", say using your own script or perhaps a Nagios plugin? If so how has this worked out for you?
Tomcat 6.x Monitor
I have setup several Tomcat v6.x monitors and none of them show the Threads Availability information for the HTTP connectors. Each Tomcat server has 2 HTTP connectors and they are all 0's for busy threads, current threads and maximum spare threads on all of my tomcat servers. Why doesn't this work? Slavek Jurkowski
Viewing actions
When I creat an email action with more than one email address to recieve the alert that action will not show up in the view actions tab but it does how ever show up in the configure alerts tab as an action I can select. This only happens when I make an action that has more than one address to recieve the alert. Single address show up. Since the multiple address actions do not show up in the Actions tab I cannot edit or delete them if needed. Aaron Harris
Error in connection to freebsd
I have the software on windows2k3, but i cant connect to freebsd. i want monitoring the disk and memory. i set the OS Freebsd, user, passd, port 22(ssh), and the command i put like FAQ, "/usr/bin/vmstat 1 3" But, it tell me "Authentication failed. Kindly verify the username and password provided.Also check whether the given Command Prompt is correct" What im doing wrong? Vidal Garza
Network Interface Statistics with SSH
How can I get network interface statistics using SSH? When I use SNMP I get the interfaces, but not with SSH. Please help. Thanks.
Bug: Listings on by default in tomcat
The init param listings is set to true by default this is a potential security hole and it would be better to set this to false in the default installation. eg. try http://web:9090/users to get a list of users configured. David Hounslow
Monitoring Times
Dear Support, I would like to set up ApplicationManger to monitor some systems only during certain hours, for other hours where there could be maintenance or no activity where I wouldn't want alerts to be generated. I would also like to send SMS for certain monitors only during daytime. Is that possible? Joerg Ahrens
Monitoring Resin server
is there any support for this?
application/database cluster and availability
I use Applications Manager 8 (8100). I'm currently trying to find out the right configuration for monitoring my system, which contains: - Oracel RAC cluster - Bea WebLogic cluster If only 1 of 2 RAC cluster nodes is down, I want the monitor group DATABASE to be "availability: green" and "health:red". If only 1 or 2 of 3 WebLogic servers is down, I want the monitor group APPLICATION to be "availability: green" and "health:red". So basically, if there is still a WebLogic Server instance and a RAC instance
"Unknown initial character" when adding a MySQL mo
Hi, With AppManager 8.1, i've tried to add a MySQL monitor. Here is the result : Unable to connect to Mysql. Error Message: Unknown initial character set index '192' received from server. Initial client character set can be forced via the 'characterEncoding' property. Thanks
MS SQL Sserver Query info
The dba's responsible forour MS SQL Server 2003 database would like to know which queries will be run by this product before they allow it to connect to the database as a privileged user. Can you provide any information to this effect? Slavek Jurkowski
DELL SNMP Monitoring
Hello, I've got the problem, that i can not add new DELL attributes from 10892 MIB. I copied the original file from the "Installation and Server Management 5.1" CD into the mibs directory. When i choose 10892 from the drop down list i can select the mib and get all attributes shown. But when i select some attributes and klick on "Add Attributes" then I get the following Error: Error ocurred while adding the specified MIB Objects. Please check if you have specified the correct SNMP Object Identifer
Delete Monitor Downtime Details
hi, I have a problem with the availability of a monitor group. I deleted a detail availability record for one of the monitors in the monitor group but the monitor group still shows the availability as 0%. I.e. the monitor group still shows the downtime recorded when the individual monitor was down. Can this be fixed so that monitor group availability will show the availability based on the remaining individual monitor availability records. thanks, Lerwick
Monitor Group dependencies
How can monitor dependencies be configured to prevent multiple alerts. Such as: 1 SQL box hosting the database for 10 websites. All 10 websites have a dependency on the SQL box, but how can we prevent getting 10 alerts (1 from each URL monitor) if the SQL box goes down and hence the correct page content is not returned? -KHeide
Application manager + Linux
Is the functionality in Linux + Windows the same we want to monitor Windows machines ftom Linux. We already have 5 Adventnet Products running. Opmanager Netflow DeviceExpert Eventlog Firewallog Marck www.ccv.nl
Problem in collecting data for the current status of MSSQL s
Hi there, i�m having problem in collecting data and I�ve followed your instruction about executing mssqldebug.dat script, the output says: Discovery for database using hostname ult_bd_nic.tcn.com.ni and port number 1433 successfull after 203 ms Discovery for database using ip address 10.32.0.61 and port number 1433 successfull after 202 ms Connection successfully established while using the url-> jdbc:jtds:sqlserver:/ /ult_bd_nic.tcn.com.ni:1433/master and user sa after 172 ms Connection successfully
AppManage vs Concord EHealth
We currently have concord ehealth and are evaluating alternatives such as appmanage. Two major concerns we have are due to the fact that app manage is agentless. Can app manage scale to provide detailed performance statistics on 300 windows / linux servers and 200 pieces of network equipment? Also how does appmanage handle a server crash? currently ehealth agents store a certain amount of information in the event of a loss of connectivity to the server, this way no statistical information is lost.
How can I change the Monitor Group a Monitor is in?
I am rebuilding my Monitor Groups and want to move other monitors to them. When I edit them it does not allow me to change the group. Please help me out, thanks.
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