Questions with RBM (Real Browser Monitor)
Hi, All I have two questions with Real Browser Monitor. Question one: I added webCheckText("=====") in the websript where the given text(=====) are not supposed to be present in the current page, but the monitor runs well without any error and the validation status is "Success". Does that mean the webCheckText not working? How can I prove that webCheckText works? Question two: When I added content to webcript of one monitor, some times it playback just as the new content of webscript I modified,
First time user: configure a firewall for use with Manage Engine
First of all, apologies for the newb question: Right now our server has no ports open and we need to configure our firewall to allow for access from specific ip. We plan monitor mysql only. Can someone enlighten me as to how to determine the ip that manage engine will use to poll the server? Thanks, Doc
When add new monitor(Windows Server) other system not auto add in appmanager
When add new monitor(Windows Server) other system(such as oracle_db, mssql_db) not auto add in appmanager. and when I add new monitor(database) by click "Add monitors" in block "Monitors in this System"(see attached file), the new monitor(database) is not show in this area. Suggest me please
Bug when creating a new monitor using REST-api
Hi, If you create a new monitor (with type server) using the REST-api, and then use the ListServer call to retrieve the new server, it comes back with an empty list Steps to reproduce: 1. Create new monitor: http://monitor:9090/AppManager/xml/AddMonitor?apikey=d7a9c3c158afc7c466dbbac6fd6cce34&type=Servers&host=1.1.1.1&os=Windows 2008&mode=SNMP&snmptelnetport=161&snmpCommunityString=public 2. Try to retrieve the server http://monitor:9090/AppManager/xml/ListServer?apikey=d7a9c3c158afc7c466dbbac6fd6cce34&ipaddress=1.1.1.1
User Administration
Hi, ¿Is possible add new role in user administration? One with less permissions like operator role. Regards.
Application Manager, Jetty Web Server
Hi, I'd like to set up a monitor for J2EE applications running on the open source Web Server - Jetty. Can you please point me to some documentation or wiki on how I can configure Jetty to use the Application manager agent, and how I can set up the Application Manager Monitor. regards Rakesh Geddam
I don't see troubleshooting
Hi, I have got a problem since i upgrade AppManager to 9.3. I donc't see the troubleshoot. When a server down the Availability is green or normaly it must to be red !!!!! I don't understand. Regards
ManageEngine AppManager or Solarwinds APM
Hello! I need to monitor my varios Network and System Application, I compare two products: ManageEngine AppManager and Sorarwinds APM. I have some questions about AppManager: Can I use AppManager for monitoring Citrix XenApp 5.0-6.0? Can I use AppManager for monitoring VMWare ESXi 4? Can I use AppManager for monitoring MS Exchange Server 2010? Can I use AppManager for monitoring MS Sharepoint Server 2010? Can I use AppManager for monitoring MS Windows 2008 R2 AD? Is AppManager OpManager-independent?
Complexe correlations?
I am evaluating Application manager for ma department and so far i am very impressed with how easy it is to setup everything. M only concern so far is that we need to be able to make complex correlations and i cant find any way to do tat with this product. Ex: Windows service is down on serverA and received eventlog on serverB = Alarm Is there a way to do something like that?
Error trying to access SAP tabs and no performance data
Hi, I've installed the SAP Server monitor successfully in AppManager and have configured it to watch three SAP systems. There are two problems. 1) When I go into the SAP Server monitors to view the tabs Background, Dialog, OS and Spool I get an error that "An Error has occurred" 2) When I try to view performance data in the tabs Buffer and Enqueue there doesn't seem to be any data...everything is 0 in enqueue and there is nothing for Buffer. I have run SAPDebug.bat and it does connect and pull
Business hours and scheduled downtime on Application Manager
Hi, is it possible to specify business hours and scheduled downtime when we create a Monitor Group? What about the SLA? Thanks, Roberto.
Monitoring unix metadevices
Can AppManager be used to monitor the state of unix metadevices?
Downtime scheduler for monitor group
Hi I have assigned a weekly downtime schedule to a monitor group. When I view the Availability Tab for Monitor Groups (Availability History) the downtime period is green (meaning UP), but when I drill down to the specific Monitor Group's Availability Tab the 3 associated monitors show purple (for Maintenance) ! ! Is it "working as designed" ? Is there a way to get the Monitor Group to be purple during downtime schedules ? I would like it to work the other way around - like: monitor group = purple,
How to delete a URL from a URL sequence monitor
Hi According to Help it should be possible to delete URL's from the sequence ? I want to remove a dynamic URL that not always is present and disturbs my monitoring. How can I remove it ? I can't find any "delete" button when I drill down to edit a single URL Update: I found out that the delete function mentioned in "Help" is using the Control Panel provided with the Recorder. What I want is an option to remove a URL after the monitor has been created Regards, Mogens Hald Kristensen
File monitor
Hi I'm wondering how can i create a monitor which can follow the increase in percentage of a string in a file and after a previously configured value of that increase to generate an alarm. For example i want to count the occurrence of the word "Test" in the file cdr.log and if those occurrences increase given value to generate the alarm. Thank you in advance.
Script Monitor ?
Hi, how can i create a monitor which can follow the increase in percentage of a string in a file and after a previously configured % value of that increase to generate an alarm. For example i want to count the occurrence of the word "Test" in the file and if those occurrences increase for a 5min time interval to generate an alarm. Thank you in advance.
SQL 2005 installation
Can App Manager 9 be installed on a SQL backend database
IE connection slow down
Hi, After I started Applications Manager the IE connection slows down and after a while AM reports that URLs monitors (ex: www.google.com) are unavailable or their response times are high. And after I stop AM the IE connection comes back to normal. I am using AM v9 build 9300. Any help please
Can AppManager be installed on Windows Server 2008 R2
Good morning, Can you please tell me if AppManager can be installed on Windows Server 2008 R2 as it is not clear on the systems requirements page for the software. Thank you. James.
Problem ping or system
I installed Application Manager 9.3, Windows systems or ping signals them in down and are not monitored. help ... license free for 30 days Windows 2003
Error to upgrade to 9.3
Hi, When i upgrade Application Manager 9005 to 9.3 i have got many error mysql to event viewer : './amdb/am_monitor_errors' had no or invalid character set, and default character set is multi-byte, so character column sizes may have changed I can't open one session. Thanks
Monitor assistance
I'm working with a user on setting up some monitoring and there are some things we can't get to function (or are unable to do in App Manager). We're looking for some assistance/guidance on these. This is what he's looking for - Ability Complex SOAP calls, as mentioned below. - Ability to monitor age of a file (for CCTR constraint files) - Ability to verify a SSIS job completed In regards to the SOAP calls: " ...some of our web service parameters, specifically enumerations.
Performance Problem
Hi, our Applications Manager works very slowly. Example: If we run diskusage report for the last 30days we have to wait about 15 minutes to see the results. Our Applications Manager is 8602. Thanks for help. Kind regards. Rosi
Error in Mail Server Configuration
Hi, I can't configure the Mail Server in the AM, giving an error:::: "There is some problem in changing your Mail Server configuration. Please Try again." It should be added here that, the mail server IP and port is ok. The 'From' address is customizable, ryt? I am attaching the screenshot, can you help me please? If possible give me the file name in the directory where i can edit the mail server configuration. Thanks for your supports and time. Regards, Bilash
Problem monitoring RAC
Hi, I've some problems on monitoring RAC referring to the SERVICE_NAME of the RAC instead of going to the single instance. I get this error: Unable to connect to Oracle Server. Error Message: Listener refused the connection with the following error: ORA-12505, TNS:listener does not currently know of SID given in connect descriptor The Connection descriptor used by the client was: (DESCRIPTION=(ADDRESS_LIST=(ADDRESS=(PROTOCOL=TCP)(HOST=virtualipaddress) (PORT=1521)))(CONNECT_DATA=(SID=servicename)(SERVER=DEDICATED)))
Store system metrics by minute
To enable data collection of system metrics for each minute of monitoring, goto the admin database retention and click the save button. ManageEngine product specialists can also be contacted via email through the product or component specific email addresses
Monitoring Applications Manager Itself: any ideas?
Hi all, I have a 'tricky' question: how can I check if Application Manager is working, using a Windows script? I mean, AppManager is used for monitoring other servers, but how can we build a mechanism to periodically check if AppManager is up? Here we work in Windows, so I could build a powershell script to check if AppManager service is up, but it would not be enough, in the past there were times that the service was up but the AppManager site was down. Maybe listening to a specific port, but
Data Missing from Report
Hi , We are having Application Manager 9 built 9300. When I tries to fetch historical data of particular perimeter , I am not able to see data from 8-Nov-10 22:00 till 9-Nov-10 8:00. Pls note application manager was up and running at this time . Pls refer to attached pdf report
Monitor for Lotus Notes Server
Hi, Notice there are monitors for emails server. Any plan to build a monitor for Lotus Notes Domino Server Regards
Disable/clear downtime scheduler
I am using the free edition of App Manager, and it has gone past the 30 day trial period. I originally configured some maintenance windows in the Downtime Scheduler, but now I want to remove/disable them. But because the trial period has expired, I am unable to edit the Downtime Schedule - I get the message that "This Feature is not supported in Free Edition". Is it possible to get a temporary license which will allow me to clear the settings in the Downtime Schedule? Cheers, Paul Hobbs
different alarm levels
We're using appmanager for 2 years now and we would like to have an extra alarm level. Now we have critical and warning. Is it possible to get a level informational aswell? TA Rene
We are trying to setup the app manage web services monitor
Add an operation from the web service Not use to seeing this broke out into arguments What do need to add in the different areas to set this up for example we have a downloadfaxdoc web service The xml we use to get the information looks like this but how would we incorprate it into this sort of argument structure <?xml version="1.0" encoding="utf-16"?<ReceiveRequest><UserId>test</UserId><Password>password</Password><DeliveryId>2101020181505010219</DeliveryId><FileType>pdf</FileType></ReceiveRequest>
Windows Monitoring Event Log disable ?
Is it possible to disable/turn off Event Log monitoring after you have enabled it under a particular Windows monitor ? Don't want to delete the monitor and re-create it again. regards dub
Services down alert
Hi, For last 2 days we are getting alerts from app manager that "service in our servers are down(Apache & Tomcat)", but checking the servers all services are up and running. To confirm the same we have checked even the servers logs all shows requested URLs are served to the clients successfully. My concern is as below 1. How can alerts can be triggered when the services are up and running? 2. We have checked whether app manager installed server has a network issue, But no issue in network. Since
alerts shows group monitor when it's disabled on the widget config.
Hi, I created a dashboard with the top 10 alerts of all servers. I want to exclude all group and subgroups alerts on my widget and let only HOSTS's alerts. My config is attached on images. regards Israel.
Appmanager database question
We have a customized application that pulls in monitoring information, namely the current status of the monitors, from the appmanager database. I have been pulling from the alert table, but after adding new monitors i discovered that this table is not updated immediately. Which tables can I get this information from?
backup restore test
We want to test a restore on another machine. Her I want to install the software and restore the production back-up. Is this possible and what are the consequenties? TIA Rene
AppManager MySQL on Windows 2008 does not shutdown with 'net stop <AppMan service>'
Hey Folks, When we shutdown Applications Manager using the services.mmc or 'net stop' command, the mysqld-nt process keeps running. The only way we can stop it is to either kill the process via task manager (not recommended) or run 'shutdownApplicationManager.bat -force' We've found this is an issue with Applications Manager on Windows when there's over about 200 monitors. It's annoying but not the end of the world.. except now that we come to best practices that recommends we restart the applications
PerfMon
How can I have Application Manager extract information from IIS PerfMon? I have snmp on and that shows me all system related stats but is not showing me any IIS related stats. Thank you. Ketan
Schedule report options
I have scheduled a report showing the response times for our production sites URL's. In the report produced, only the first 10 URL’s are shown in the graph even though they are a lot more in the table below. I know that when creating reports manually, I have the option to show the top 10 or 20 etc. Is this option available for the scheduled reports ?
Next Page