problem with general reports
Dear. We have problems with reports. Only the parameter are breakdown until August 11th 2012, but today is Thursday October 11th 2012. I am attentive yours comment . Greetings
Problem integration Applications mamager with ServiceDesk Plus
Dear SDP Support Team and every ones, Good day... We have already in place Op-Manager and "Network Configuration Management" as an add-on, in addition they working just fine; so I'm wondering if you can help me to find out what benefits that I can gain of implementing ServiceDesk Plus 8.0. In the second point, I installed SDP 8.0 trial version for auditing purpose "asset management"; and Applications manager 9.0 trial version. The problems are: 1) I need to integrate App manger with SDP, in the
Support for Tomcat 7
Hello, i see that Tomcat 7 is not currently supported. Do you plan to support it in the future? Any date planned? thanks, regards, G.A:
Processes in AppManager Showing Under Wrong PID
Hello, I have multiple, identically named processes running on a Win2008 server that I need to monitor. When I add one of them, the PID that is reflected in the Command and Args section is that of a different process running on the same Win2008 server. In fact, any process I add, all with different PIDs, all show as the same PID as another process. So, for instance, process with PID 15269 in Windows, shows as a PID of 9252 in the Command and Args line of AppManager. Consequentially, when this process
.Net Application Details Under .Net Application Monitor
Hello, Can some one guid me how i can see all my .Net Application in the .Net appication details Section under .Net Application Monitor? Please see the attachment. In the attachment you can see that none of the .Net application non my machine is visible in the Application details section regards, Haroon
problem with app manager reports
Dears. In this moment, we have problems with reports and/or statistics monitoring system breakdown “Manage Engine Application Manager”. When trying to delete a report, this reappear to update or to enter to statistics again. Also missing data is showing, for example, a machine show 533 hours 29 minutes and 20 seconds of downtime. It is totally false. Attentive to your comments. Greetings.
AppManager => SNMP => F5 BIG-IP = "Service is not Running."
When I try to set up a monitor for a big-ip device using snmp, I get an error: Service is not Running. Service is runnig. It works with Nagios. IP, mask, port, community string are correct. snmp.config and hosts.allow are set correct. I've found this: http://www.manageengine.com/products/applications_manager/troubleshoot.html#m24 It says: Reason: The Service is running over UDP (User Datagram Protocol). Service Monitoring can discover services running in only connection protocol such as TCP (Transmission
Can we add monitors for Amazon VPC?
Hi, Our servers are to be moved to Amazon Cloud VPC from dedicated individual servers. My question is that is there a way to create SNMP, URL monitors for the instances which are in VPC within both Public and Private subnets. Thanks for your help in advance. Regards, Alwin
Replaceable tags in e-mail alerts on Admin Server
In have a cluster of 4 managed servers for the actual monitoring, and one Admin Server. On the Admin Server i have build groups and sub groups. When making an e-mail alert on the Admin Server i do not have the ability to use replaceable tags in the message text. This possibility is (as far as i can see) only available on the managed servers. But that is not what i want. The admin server is the place for consolidating, reporting en messaging in my opinion. Does anyone of you know if it should be possible,
App manager crashes and restarts on server when trying to access SMS server settings under admin
Previously app manager was co-hosted with op manager and I assumed the issue was that that op manager already had exclusive access to the SMS modem. Now that I have migrated app manager to its own host with its own modem, the same behaviour is exhibited. What logs would be helpful to diagnose this issue? The modem model being used by each product is the same and I was able to select a com port when first installed but the crash happens every time I try and get back into settings from then on. http://www.postcarbon.org
APM Deployment
Hi All, Well please advise as per the best practice for APM implementation, we have almost 1K monitors with ADD-on of (SAP, ERP, EUM,), please help me on my below things 1) Use Physical or Virtual HW 2) As per the monitors and plugin advise the HW specs (We Almost have 20 SAP servers, and 30 Oracle9/10 etc) 3) For back end which database i will SQL server or MY sql 4) Is i can install other ME package Ex: Opmanager/Device Expert/Netflow Regards Adnan
Can NMON files be created via Manage Engine ?
Dear All. As far as Managing Engine can provide PDF file reports from the report tab for each server, Can it create NMON files ? A company wants NMON files of each server to generate specific information and statistics. Please Guide me if Managing Engine can provide NMON files. Best Regards
Dependent Device
Hi. I'm trying to monitoring a complete application. This application have four sub-groups and each sub-group have different monitors. The application availability depend to a Data Base, then if the Data Base is down all application is down. I try to configure the data base like a dependent device but the DB isn't in a group. Do this configuration appropriate? I have my DB down but my application is up. I didn't include DB in the sub-group because this affect my availability report. This is the configuration,
Exporting report data from script agent
Hi We are running a script agent, that returns data (text and numeric). We have enabled reports for some of the numeric data and graphs are created as we want. But the report can only be exported to pdf - not to csv or excel as mentioned in help item. We want to export data to include them in a monthly management report put together from many different tools. Do anyone know how to export report data to csv ? Regards, Mogens
AppManager - Windows event log on 2008r2
hello, I found that in windows 2008 r2 machines are not properly collected logs windows. if I click on "View All Events" list screen remains blank. I can easily configure the 2003 and the logs are properly collected and managed. on all the systems on my network the firewall is disabled and all queries are executed in mode "wmi". I had the same error with version 10600 and 10700 is a known problem? how can I fix this?
Applications Manager Team at Oracle OpenWorld 2012
Meet the Applications Manager Team at Oracle OpenWorld 2012, to be held between Sep30-Oct04 2012, at the Moscone Center in San Francisco, California. Oracle OpenWorld is the leading global educational and networking event held each year for Oracle technologists, customers, and partners. At the show, we will be showcasing our applications performance monitoring capabilities which includes Oracle applications like the Oracle E-Business Suite, Oracle and MySQL databases, Oracle AS andOracle WebLogic
Add New Event Log issues
Hello, Hopefully somebody can help me.. I have a custom event log on the applications manager server which I would like to monitor. I go to the "Admin" menu, click "Log Rules" and click "Add New Event Log". Then when adding a name for my custom log, eg. "Syslog", the page refreshes but looks no different. Can someone tell me where I'm going wrong? Many thanks, Daniel.
server monitoring using virtual IP
hi all please give me advice I want to monitor my server where my server is using virtual IP whether my server is possible monitored? thanks Didik P Adi
OPS Manager + SMS + APPS Manager
we have setup ops manager and the sms/modem is connected to it. now we install APPS manager we encounter an error in settingup sms. when we go to sms setup for app manager its giving us modem not supported/Modem is not connected properly. Check your settings!
Add support for CA-IDMS Databases
A large percentage of world data still resides on Mainframes and some of this data is stored on IDMS databases. Adding support for CA-IDMS/CA-IDMS SQL databases could strengthen Manage Engine's competitiveness in the large enterprise APM market space as well as addressing our need to monitor all our databases from a single system. Thank you Regards Marius
Question regarding System Load monitoring on Linux
I am monitoring system load on one of my linux database servers and have a question on how the load average on my server correlates to the number of jobs shown in Applications Manager. The number of jobs under System load for jobs in one minute has a current value of 117 with a peak of 11,870. How does this correlate to my load average in top that show a value from 1.x to 20.x for the first of the three load average numbers? I'd like to set some thresholds to notify on, but am unsure what my threshold
can i install app manager in hyper-v guest machine
can i install my console in a hyper-v virtual machine ??? there is some limitations if i use install my console there
Monitor or Alarm Templates?
Does AppMan have any type of templates? Ex: You can create a monitor template that has 1. Thresholds specified on CPU, Memory, IO, etc 2. Actions associated w/ critical, warning and clear This way you don't have to continually go through the same steps over and over again every time you add a new monitor?
internal server error
hi I use application manager 10 and add a linux monitor to my manitor group but I resieved this error "Internal Server Error.Unable to get the data for the Monitor Instance. " what's the problem? tnx
Dashboard filtertering over subgroups shows no results
I want to create several dashboards using the "custom fields" as a filter. I have created a webserver group, that has sub groups ( like web server group ; application server group ; database server group ; etc) The subgroups have different "custom fields" configured. In this way i tried to make dashboards for , server-managers, application-managers , database-managers However, when applying a dashboard filter from customfields in subgroups it it shows no results Do any of you have a good solution?
Daily Status Alert
Hello AppManager Gurus, I'm hit by a feature requested from my customer. They are a bank and they need to monitor their ATMs. They want an SMS to be sent to administrators that will show "total remaining cash" in the machine at the end of each day. They've given me an SQL Query that reads the database for this value (total remaining cash) but I'm wondering how do I make an SMS be sent daily at certain time, rather than at certain event. All I know that AppManager is event-driven system which will
EUM
Hello All, I have a very simple question. For the End User Monitoirng capability. Does the agent get deployed to desktop or server systems? I'm trying to identify if the agents would work on Windows 7, OSx, etc. Thanks
Monitor for AS400/iSeries
Dear, I need to create a monitor for AS400/iSeries, the documentation says that the user for monitoring should be permitted to access QMPGDATA library, and in QMPGDATA library, the user requires *QSECOFR permission on the server. This kind of user cannot be create like that because it violates the security policies of the company, please can you be a little more especific about the objects that must be assigned to the user? Thanks in advance, César Páez.
Get data from web service / API OR Integration tools
Hi, I need a feature in Application Manager that get data via web service or api or database query to show in any web pages (sharepoint web part or asp.net and ...) Thanks in advanced.
Take our quick survey on Storage Area Network (SAN) monitoring
As part of our continuous efforts to provide you better real-time visibility into application performance, we’re working on enhancing our storage monitoring module (SAN & NAS). We’re planning to provide built-in support for major storage vendors like EMC, IBM, NetApp, Dell, HP and Hitachi. That would mean keeping tabs on the performance of applications as well as storage devices from a single management console. A connector to ManageEngine OpStor was our first step towards this goal. Now we want
Update the list of SMS modem supported - PLEASE
Hi, could you kindly update the list of modem supported by OpManager and Application Manager? The list you provided is outdated. The modems and the phones are out-of-sale. It is completely useless. http://www.manageengine.com/products/applications_manager/help/administrative-operation/modems-supported.html Siemens C45 ?? Come on .... I bought a modem and it respond to all the requirement, but it doesn't work. I already open a ticket but the support is still not able to find a solution. Take some
Monitoring ESXi v5
Hello, Is it really impossible to monitor VMware ESXi vSphere 5 ? Can you tell me if the problem below can be resolved ? I tried and when I enter the credential (via "Edit Monitor") I have errors : "Please crosscheck whether 1) Host server is running properly 2) Host server port is accessible. If the server is behind a Firewall and if not accessible, then open the port by configuring firewall." So I don't receive the data (CPU usage, Memory, disk , etc.) in App Manager. For information on the server
Server full day information.
Hello Dear All. I am a system administrator and managing more then 20 servers in my production environment. I have Managing Engine Installed and added all of them. Managing Engine give excellent reporting of my systems. What I want to do is that I want to gather All Important information (CPU utilization, Memory Utilization, Disk Utilization, System Availability, system health and their response time ) of one whole day in one pdf file. I can separately gather the above information of each server
AppManager 8 - MSSQL monitor connects to wrong server
Good afternoon everyone, We have AppManager 8 installed, and I have a weird behaviour going on. When trying to create a new (MSSQL) monitor on server A, it creates it but goes to server B. Connecting to server A using SQLCMD works fine, all ip and dns issues are excluded (ping ok, connect ok on port 1433) Another monitor (windows this time) connects to and reports the right machine name. Any ideas ? Thanks in advance, Roderick McBan
Problem Changing timezone to America/Caracas
Hi, I'm testing Application Manager on a linux computer, but we are having some difficulties with the time displayed on the application. I’m from Venezuela so, at the startApplicationManager.sh, I’m adding the following parameter “-.timezone=America/Caracas” but it seems to be working, but not correctly, since our timezone is -430, but it appears to be using -400 instead, witch was Venezuela’s Timezone a few years back, but not anymore. I investigated a little bit over the internet and found that
How to migrate data in Application Manager
We have an older version 9 (9210) installation on win2003 server. Now we have a new server win 2008 with version 10.6 of Application Manager. How I can export all data from the older machine and import these to my new one?
SharePoint Monitors Return no data
I have the same issue reported in this post http://forums.manageengine.com/topic/issue-with-sharepoint-monitoring Unfortunately the post has no resolution - can you please advise what I need to do to get this monitor up and running correctly. Is this the same issue you have with the .Net monitor (mentioned in the help card when creating a new .Net monitor)? http://support.microsoft.com/kb/951683/en-us thanks Ritchie
Problems adding a monitor for Oracle DB.
Dear Support, I´m trying to add a monitor for Oracle DB monitoring and the AppManager gives me the following error message: " Listener refused the connection with the following error: ORA-12514, TNS:listener does not currently know of service requested in connect descriptor ". Any ideas? Thanks in advance Best Regards.
Unable to configure JBoss with Manage Engine 10
Hi Support, I'm unable to configure JBoss with Manage Engine 10. Currently I'm using JBoss AS 7.1.1. In older versions, we usually deploys either "jbossagent.sar" (or) http-invoker.sar What to deploy in the latest JBoss AS 7.1.1? Waiting for reply, Regards, Harish
Apache 2.2 application is clustered on two RHEL 6.0 systems monitoring
Hi We are evaluating this product for one of our customer. Please let me know that Mange engincan monitor Apache 2.2 application is clustered on two RHEL 6.0 systems monitoring Or in other words Can you please throw some light and/or direction if manage Engin can monitor a load Balanced Apache HTTP Cluster of Servers on RHEL 6 x86_64 ?
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