Mobile App not working: Invalid API key
Hello, I am having trouble getting the Mobile App to work with our environment. Every time I try to log in to either the Admin server or one of the Managed servers on port 8443, I get the following error: "Invalid APIKey!Please relogin" Can anyone offer any assistance? Do I need to enable/modify anything in my conf files to get this feature working? Using: Application Manager Enterprise Ed. build 11520Application Manager App for Android v1.2 on Samsung SIII running Android 4.3 (JellyBean)
Monitoring specific databases
I have a SQL 2008R2 cluster that hosts many databases for many different applications. What I would like to do is have a monitor for only database A in the monitor group for application A, and a monitor for only database B in monitor group for application B. I was able to create a SQL monitor for the cluster, and in the configure alarms -> health attribute -> advanced options -> Selected dependent attributes, and remove all attributes except the specific database for application A. The problem
Bandwidth Usage
What would be the bandwidth/traffic between SQL/PostgreSQL server and ME installation server? Say, all polling interval, performance attributes, etc.. is default. Cheers, Bala
log .net errors
We have a .net app that will put errors in the event viewer of the windows server ti resides on. What is the best way to get notified for this error. Thanks. here is the error Log Name: Application Source: ASP.NET 4.0.30319.0 Date: 4/22/2014 12:56:18 PM Event ID: 1309 Task Category: Web Event Level: Warning Keywords: Classic User: N/A Computer: ftp Description: Event code: 3005 Event message: An unhandled exception has occurred. Event time:
Published Dashboard prompting for login
Hi We are currently using Appmanager 11.5 and have the need to publish the query tab from a monitored oracle db instance. I have checked the forums and there are problems with creating dashboards for Buffer gets per executions in the current release. Therefore we have decided to make the instance available as an embedded web page in a dashboard and publish this dashboard. Previously for other published dashboards that have an embedded web page we have been able to use the url and just click through
Monitoring HTTP(s)-URL Sequence - (Want to measure the time until the page loads)
We use the monitor for an HTTP(s)-URL sequence to show us the user performance of our application. However, a new feature recently added, allows the user to do a few things while the page (a long list of items) loads. This loading time is long compared to the time for the page to enough allow the user to "do the few things" that can be done before the page completes loading. Our problem is that the sequence presents the URL and, then, as soon as it is available, goes to another URL so we the key
Join Us at Citrix Synergy
Citrix Synergy, the premier enterprise mobility conference that provides new mobility strategy for organizations, is just a couple of weeks away and we are excited to be a part of this event for the first time. At Citrix Synergy, we will showcase Applications Manager’s Citrix Xenserver monitoring capability. We will help you deep dive into how Applications Manager discovers your entire Citrix Infrastructure and determines the health and performance of the host servers and their corresponding virtual
Applications Manager not hurt by Heartbleed
You do not have to worry about the Heartbleed security flaw when using Applications Manager. Applications Manager is not affected by heartbleed. Most of our underlying modules use Tomcat web server where BIO and NIO connectors are used. These connectors use the JSSE SSL whereas the APR/native connector uses OpenSSL. None of the underlying Applications Manager modules use the APR/native connector. Though Applications Manager uses a self-signed SSL certificate for HTTPS mode of accessibility, these
I have this error on mail!!! how can i fix it? any one??? any one??? please the application cannot send mails ...
I have this error on mail!!! how can i fix it? The action Report Admins has been failed. javax.mail.SendFailedException: Invalid Addresses; nested exception is: com.sun.mail.smtp.SMTPAddressFailedException: 550 5.7.1 Unable to relay for xxx@xxx.com ; nested exception is: com.sun.mail.smtp.SMTPAddressFailedException: 550 5.7.1 Unable to relay for xxx@xxx.com ; nested exception is: com.sun.mail.smtp.SMTPAddressFailedException: 550 5.7.1 Unable to relay for xxx@xxx.com any one??? please the application
No data available to generate graph
Hi, some days I can not see the graphs of all the monitors, what could have happened? thanks®ards, Maurizio
Quick Questions
Hi Guys, Is it possible to ignore a certain job that runs on MS SQL Server? We have a job that sometimes fails but it will try again in the mean time and we get alerts. Also, in a previous life, I have used a monitoring tool that allowed you to click on 'groups' or 'monitors' and enable a maintenance mode. Is it as simple to do this in AppManager? We are using Version 11. Thanks!
How do I get more information from Email Alerts?
We are currently getting email alerts while we are monitoring for any application error. I am wondering if there is a way to get more information in the email? For example: the Source of the error, the event ID or a snippet of the event details for the error. Thanks in advance for any feedback.
MSSQL Job Status: Failed, "No Status or -", successful * HELP *
Hello, I need help yet again! :) I have another situation! We just ran into an issue where our server is showing that there is no issue but in actuality we have a critical job that failed. Here is what is going on: - We have a Critical job that fails at 10 pm. The status of that MSSQL monitor is Critical/RED. (This is perfect) NOTE: AppManager see the status as a "failed" - At 6am AppManager POLLS the MSSQL server and finds no SQL job information. The job status does NOT exist and is Blank
Outlook Web Access
Hi, I am having problems setting up a URL sequence with dynamic parameters to monitor Outlook Web Access. Is there an example or template somewhere that I can use? Any assistance you can provide would be appreciated. Thanks, Mark
MS SQL job failure Error: How do I get the message associated with that failure
Hello people, In App Manager I would like when a SQL job fails the email alert sent has the actual reason the job failed. This is stored with in the execution message of the job. For example if a job fails due to disk space it would be nice to know that via my email alert. Please let me know thanks! Steve
query to find email action associated with monitors
I have to track down each email action and see where it is used in the monitors. I was hoping you could find this association through a sql query. Can any one help me write such a query to run under support->db status tool to get a list of monitors and the email actions that are associated with their alarms?
Server Error Message - Hw_Disk-Port:1I Box:1 Bay:4 --> Status Error (threshold).
Hello, QUESTION 1: We are getting this server error on one of the servers we are monitoring. Do you know what the error is? <server Name>:Hw_Disk-Port:1I Box:1 Bay:4 --> Status Error (threshold). QUESTION 2: Is there global list of errors generated? (Help documentation on this?) QUESTION 3: Is there is list of the default monitors/attributes being monitored for each monitor type? Thanks in adavnce Steve
Querying Applications Manager PostgreSQL DB
We would like to be able to query the PostgreSQL DB in order to render graphs on a 3rd party Dashboard. What is the protocol for doing this? Thanks
Monitoring Ports
Hi everyone I want know Application Manager 11 listen port in server side and client side i think in server side 8443, and 9090 and 12000 but how that send data to client ang get them? THX :)
Health Status of MS SQL Monitor - All jobs setting group to critical ??
Hi, I need some help. I have MS SQL Monitors that I want to monitor certain MSSQL Jobs and need only those important SQL Jobs to affect the Health Status of group. As of now all if any of the jobs fail the health status becomes critical. I do NOT want this to occur. I need only specific jobs to affect the health status. I have tried setting the dependent attributes, using the steps below but it doesn't seem to work? 1. Please go to the MSSQL monitor. 2. Click on the configure alarms link below
i removed a role, but that still working !!
Hi I removed "any security error " and " any event error" role . but it still send mail to me !!!! why this happening ?!!
mBeans in Weblogic
Hi there. I have two test environment in one of them in my company and next one in other location, so in my company i can monitor mBeans in weblogic but when i switch to second location i can't see them. Any help would be kindly appreciated. Regards, Soheil Mamdouhi
Server time monitoring
Hello, would be interested in monitoring gap time between servers and reference time machine (application manager for example) any idea? (I don't practice any programming languages) thanks; Francois
APM Plugin
Does APM Plugin monitor SAGE SAARI application ? Regards Ahmed
Improve performance - compression
Not sure, why this has not been done by default, but to reduce the HTML-page sizes (typically 140-160KB), adjust the following: 1) Stop AppManager 2) Make a backup of ./working/apache/tomcat/conf/backup/server.xml 3) Adjust the ./working/apache/tomcat/conf/backup/server.xml to be the following: <!-- Define a non-SSL Coyote HTTP/1.1 Connector on port 8080--> <Connector port="WEBSERVER_PORT" className="org.apache.catalina.connector.http.HttpConnector" maxThreads="150" minSpareThreads="25" maxSpareThreads="75"
Auto Generated Alert Emails Attachment Option
Hi team, Apologies in advance if this has been answered already as I did do a search first and found nothing. Currently at work we are using Application Manager 10 to monitor a bunch of server side processes via custom script monitors. I am wondering is there a way to attach the output file generated from the custom script on to the auto generated alert emails when there is an alert? Your help is really appreciated. Cheers, JC
Error while collecting data from Tomcat Server
I currently have appManager 6 installed and monitoring tomcat instances. I have installed appManger 7 on a new machine but unable to collect tomcat data getting the "Error while collecting data from Tomcat Server" error. I am monitoring the same servers as with appManger 6 and have created the monitors in the same way. Any ideas ??? Philb
Refresh attribute value in alarm screen
Hi, We have observed that the alarm screen shows the attribute for each alarm that appears , with their value at the time of the alarm, BUT the value is not updated until changes the severity level. Is it possible that the attribute value will be updated within the same severity level? example: We have an alarm for disk space with the following values: Critical <1 GB Warning <10 GB Clear> = 10 GB If disk space is reduced to 9.9 GB the alarm shows with a message indicating that the free space is
"Cannot open database "AMDB" demo installation of AppManager
I'm preparing a new 2008R2 server for my opmanager installation, and decided to trial Application Manager plugin as well. This installation uses a MSSQL backend, on a MSSQL 2012 database. I've just installed the plug-in and 1. I do not see Application manager installed as a service, which is preferred 2. I'm getting the pop-up error: "SQL Exception while getting database connection. Error Message: Cannot open database "AMDB" requested by the login. The login failed. 3. I installed the
Downtime from a removed monitor was also removed from the monitor groups assigned
steps: 1 -. We have a monitor group with two monitors. 2 -. The first monitor falls 1h 3 -. The group monitors shows a fall of 1h 4 -. We removed the monitor that is down from the group 5 -. The group monitors still show a fall of 1h We would like that when we remove a monitor from a monitor group, their downtime also was removed from the monitor group.
Free webinar on end-user experience monitoring featuring JP Garbani
We live in a world focused on managing IT as a business service and aligning IT with business goals. However, little attention is devoted to monitoring actual end-user experience. End-user experience monitoring provides visibility into end users’ experience of business-critical applications, helping organizations rapidly address performance issues before they impact business productivity. Here’s a chance for you to see what your end users see. Join JP Garbani Vice President, Principal Analyst serving
AppManager11 - how can I move to new server?
I am trying to find information on how to move my appmanager 11 to a new server. I have a new install on the new server but need to know what files to port over. (I have a full backup of my appmanager11 folder from old server!) I installed using MySQL backend. Thanks, Steve
Help me config APM InSight
When i runing have some problem in log file : 2/11/2014 11:24:51 PM - [3:(INFO)<t:4>] - [TName: DotNetAgentServiceThread]Configuration initialized. 2/11/2014 11:24:51 PM - [3:(INFO)<t:4>] - [TName: DotNetAgentServiceThread]Agent host started at 2/11/2014 11:24:51 PM 2/11/2014 11:24:51 PM - [3:(INFO)<t:4>] - [TName: DotNetAgentServiceThread]Host started 2/11/2014 11:26:53 PM - [3:(INFO)<t:10>] - [TName: ]Starting agent agent Id: 9bedc3da-e1cd-4be6-8757-3281af68884a, Name: SV13 Application 2/11/2014
Monitoring Vmware Server Hardware? Hard Drives
Hi, I have setup a monitor group for my VMware 3 host cluster in order to monitor the host servers for hardware errors. These are HP servers. I can see that monitoring appears to be working; but it does not appear to display the Disk Health for my servers. It only shows Power, Fan, Temp, Processors and Memory. It shows the Datastores and Disk I/O for VMware but not the underlying health of the hard drives. Is there a way to view the health of the individual disk drives?
change user and password for sql service
I want to change my sql user and password but when i change the password I receive an error that came when start the appmanager service about the password on conf. file what is the correct procedure to change the sql service user and password ??? regards
Custom windows eventlog monitoring
We have several services which write their log entries to at custom logfile. Is it possible to monitor that logfile with Applications Manager?
EventLog Monitoring exceptions
I have seen old posts describing how to add entries to EventLogExcludeList.txt but it doesn't seem to work. Is this feature still supposed to be working?
Freeze alert
How to freeze the alert for any server/application/device?
Monitor Windows mount points
We have AppMgr build 11.510 running on Linux. I would like to monitor disk mount points on a Windows 2008 R2 server. Is this possible or does AppMgr have to run on a Windows server and use WMI? Thanks
Microsoft Cluster monitoring
Hello, I'm currently running a trial of AppManager 11. Everything seems good apart from 2 specific things I'm trying to monitor. I have a Hyper-V failover cluster and I need alerts when the Cluster Shared Volume runs low on space, I can't see a way of doing this. Also, I have a Microsoft SQL Server running in a failover cluster and I need to monitor the free space on the drive containing the database files. I could add alerts to the disk of the active node running SQL, but if it fails over to the
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