OP Manager with Analytics plus
Hi team. Our client integrated OP Manager with Analytics Plus. And it would need that starting from a widget that it has created in OP Manager where it shows the monitoring of links MPLS. it would need to have more information about the time that the links were up, when they were down or to know the time of degradation of the link. Something similar to what OP Manager shows when we go to the interface summary. Specifically the info that show in Availability Time Would it be possible to make a widget
Ticket Time Elapsed For Each Group
Hello! I've searched the community and so far I am unable to find a report for the below. Within Analytics Plus I'm trying to create a report to show how long a ticket has been within each group. I would then produce a report for the average time a ticket
[Announcement] Introducing blended analytics for ServiceDesk Plus and Desktop Central
Hello folks, We're delighted to inform you that you that we've just launched blended analytics for ServiceDesk Plus and Desktop Central. With blended analytics, users can correlate critical service desk and security metrics, and understand how changes
Release announcement: Build 5020
Hello everyone, We are excited to announce the release of Analytics Plus build 5020, which offers support for additional modules in ServiceNow. With this launch, users can access out-of-the-box analytics for ServiceNow's release management, change management
[Case study] Morgan-Keller Construction leverages Analytics Plus to visualize the need for an in-house IT team and proactively plan support for remote workers during COVID-19
Morgan-Keller Construction is a privately held general contracting and construction company with roughly 400 employees. Half of these employees work out of the corporate office in Frederick, Maryland and take care of planning, budgeting, and marketing
IT analytics in 90 seconds: Identify venues for savings across hardware endpoints
Endpoint management practices enriched with advanced analytics can be a very effective tool in cutting down on operational costs without compromising on efficiency. Leverage Analytics Plus reports to reduce costs incurred by workstations in your secure
[Webinar alert] Is your IT team ready for the hybrid work model?
Hybrid work—a combination of remote work and work-from-office—is becoming the norm for several organizations. This presents a unique set of challenges for the IT teams, who have to prepare to tackle these new challenges and ensure efficient service desk
IT analytics in 90 seconds: Fortify endpoints against cyberthreats
Patch management is vital in tackling zero-day vulnerabilities. Monitor patch deployments to ensure every endpoint in your organization is fortified with Analytics Plus reports. If you're not already using ManageEngine Analytics Plus, download your
[Webinar alert] Upgrade to data-driven IT management with Analytics Plus 5.0
We recently launched Analytics Plus version 5000 with a bevy of interesting features and integrations. Join us for a free webinar to learn more about these new features and how you can leverage them to upgrade to data-driven IT management. Some of the
[Webinar alert] Upgrade to data-driven IT management with Analytics Plus 5.0
We recently launched Analytics Plus version 5000 with a bevy of interesting features and integrations. Join us for a free webinar to learn more about these new features and how you can leverage them to upgrade to data-driven IT management. Some of the
[Announcement] End of technical support for Analytics Plus builds 4500 and below
We hereby announce the end of support for Analytics Plus 4500 and below, effective from October 15, 2021. If you're on these builds, we request you to upgrade to the latest version to enjoy continued technical support from the Analytics Plus team.
Analytics plus behind haproxy
Hello all, I'm having trouble browsing to my Analytics Plus site that's behind haproxy. If I login via the haproxy url (analytics.company.com), the workspace shows up as a blank page. If I login via the server url (server.company.com) everything works
IT analytics in 90 seconds: Eradicate cyberthreats with endpoint visibility
Boost endpoint visibility to curb security breaches in your company using ManageEngine Analytics Plus reports. If you're not already using Analytics Plus, download your free, 30-day trial today.
[Online training] Analytics Plus virtual training session for experts
Hello folks, We're hosting an online virtual training course of experts. This course will help you get an in-depth understanding of Analytics Plus' capabilities and reporting options. During the session, we will discuss advanced analytics concepts including
IT analytics in 90 seconds: Curb unauthorized endpoint usage in your company
Stay on top of every blacklisted application and jailbroken device using Analytics Plus reports. If you're not already using ManageEngine Analytics Plus, download your free, 30-day trial today.
Data is not completely synced between SDP And Analytics Plus
Hi Friends, i have problem with data that synced between SDP and Analytics Plus. Some data could not be fetched from SDP to Analytics Plus. For example, i have 152074 tasks in SDP But Only 94103 Rows of them is available in Analytics. Some Rows is missed.I
IT analytics in 90 seconds: Monitor disk encryption to prevent data theft
Ensure continued protection of your confidential data by monitoring your Bitlocker encryption status using ManageEngine Analytics Plus reports. If you're not already using Analytics Plus, download your free, 30-day trial today.
Launching Analytics Plus 5.0
Hey folks, We are excited to announce that we've launched Analytics Plus build 5000, which offers a plethora of interesting features. 1. Introducing What-if analysis: This feature allows you to perform scenario analysis over data to visualize business
Guest access to Dashboard
Hi, We are running Analytics Plus (Professional) with 6 guest licenses. When I publish a link to the dashboard, the user is asked to sign in. Is there a way to do this so they are just forwarded to the dashboard without having to sign in? Thank You
Launching advanced analytics for ServiceDesk Plus' survey module
Hello folks, We're happy to announce that we've launched advanced analytics for ServiceDesk Plus user surveys. Now, you can leverage end user feedback to measure service desk performance and optimize service offerings to ensure better customer satisfaction.
IT analytics in 90 seconds: Stay on top of every threat to your endpoints
Crack down on every at-risk endpoint in your organization using the Security Threats dashboard from Analytics Plus. If you're not already using Analytics Plus, download your free, 30-day trial today.
How to summerize multi table by indepenedent data
Hi, I have three table that related to ServiceDesk Plus like below details: Table 1: worklog Table 2: task Table 3: request Now I want to generate this result with Analytics Plus that every count of table is independent. What should I do? These table
Launching advanced analytics for ServiceDesk Plus' survey module
Hello folks, We're happy to announce that we've launched advanced analytics for ServiceDesk Plus user surveys. Now, you can leverage end user feedback to measure service desk performance and optimize service offerings to ensure better customer satisfaction.
[Free e-book] Back to work: An IT admin's guide
As employees begin to return to the office, organizations need to adapt to the requirements of new-age workers. Read our e-book to learn how to transform your workplace to keep up with changing dynamics. Download now.
Online training: Free virtual training sessions (July 27 and 29, 2021)
Kick-start your journey into the world of analytics with our experts. Tailored for beginners, these sessions will help you learn how to: Import data from various sources. Create custom reports and dashboards using Zia, our built-in AI assistant. Share
Release announcement: Build 4760
Hey there! We are excited to announce the release of Analytics Plus build 4760, which offers support for analytics on ServiceDesk Plus' user surveys. Existing Analytics Plus users can click here for instructions on upgrading to the latest version. Note:
[Free webinar] What's new in Analytics Plus in Q2 2021?
Learn how the latest features and updates of Analytics Plus can help you achieve your IT objectives. The key features discussed are: Application high availability. Support for ServiceDesk Plus' survey module. Enhancements in Zia: Conversational support,
Analytics Plus does not start after Installing updates
After installing two most recent patches for AAP the services now refuse to start and display error message below in the wrapper log file INFO | jvm 1 | 2021/06/10 08:36:13 | Problem occurred during previous patch installation / uninstallation and
[Free webinar] Threat detection and response: Stay ahead of security breaches
Did you know that nearly 70% of cyberattacks are a result of attackers exploiting well-known vulnerabilities? Despite receiving numerous alerts from endpoint monitoring devices, security teams continue to struggle to manage their vulnerabilities. The
Virtual classroom training sessions for experts
Join ManageEngine's virtual classroom sessions and master IT analytics, from the comfort of your home. Tailored for experts, this course helps you get an in-depth understanding of Analytics Plus' capabilities and reporting options. During the session,
Analytics does not sync with SDP
Hi, i have a problem several days. When synchronizing data from SD to Analytics, an error occurs: serverout_2021-06-07_1.txt:ERROROCCURED,'---',54,'IMPORT',400,1623081411000,-1,'COLUMN_NAME_DUPLICATES','---',108,'901','','','The following column names
Error While SDP & Analytics Plus Integration
hi friends my sdp was integrated Successfully to Analytics Plus. An Error happened About 25 days ago and lost integration. And data can't sync anymore. here is the Error message and log files in attachments My SDP Version : 11137 My Database : SQL Server
Release announcement: Build 4700
Hey everyone! We're happy to announce the release of our latest version of Analytics Plus build 4700, which offers exciting import options and several other features. 1. Import data from Template files : Analytics Plus now allows you to copy reports,
Zoho Auth Token not working receive errors
Hello.. attempting to setup a connection to Zoho reporting however when I obtain and Zoho AT I receive the error message.. Then after click on the HERE link on above screen I receive then the next screen message
Zoho Auth Token sync error
Hello.. attempting to setup a connection to Zoho reporting however when I obtain and Zoho AT I receive the error message.. Then after click on the HERE link on above screen I receive then the next screen message
IT analytics in 90 seconds: Plan your Jira projects like a pro
Enhance your project planning by accurately estimating effort using the Analytics Plus app for Jira. If you're not already using Analytics Plus for Jira, download your free, 30-day trial today. Note: This is applicable only to the app version of Analytics
[Free e-book] 7 real-life IT problems and how to solve them using advanced analytics
Did you know that advanced analytics can help you resolve 70 percent of your help desk problems? Download our e-book to learn how.
IT analytics in 90 seconds: Optimize your Jira projects
Track your team's performance and execute your Jira projects effectively using the Analytics Plus app for Jira. If you're not already using Analytics Plus for Jira, download your free, 30-day trial today. Note: This is applicable only to the app version
Ticket Age Widget/Graphic
Hi I need some advise on a dashboard I am trying to build using the data from ServiceDesk Plus On Demand. We want graphic that shows each month where we are on resolving tickets more or less promptly compared to the previous month. This will show that
IT analytics in 90 seconds: Complying with Jira project targets
Track your performance against your project targets using the Target vs. Actual Milestone Completion report in the Analytics Plus app for Jira. If you're not already using Analytics Plus for Jira, download your free, 30-day trial today. Note: This is
Next Page
